If I could leave 0 stars I would, the customer service is horrendous, if you're a person of color…read more I went in with my sister 2 days ago and was followed around as if I was a threat, going to steal merchandise, and was treated as if we were a pain. I had to tell the representative that I would not waste my energy (or sense of ethics) on stealing items as a grown woman, that was not assuring to her, as we were still pestered. My sister bought a costume and expressed her discontentment. Go to any other location.

A well-intended friend came to visit me and brought a plethera of HK items along with her…read more Although I do love HK, I'm desperately trying to wean myself off the accessory items as I'm rapidly approaching 40 and don't want to appear too...ecclectic. :) My friend, being the sweet, thoughtful and considerate person that she is, included a gift receipt along with the purchase and informed me that she wouldn't be at all wounded if I returned the items for something I wanted. I went to LB (see review) up in Northfield, and while I was there I decided to return the items. Stupid store policy forced me into a giftcard or exchange, so I decided to look around. This store is not really my thing. I think I'd have loved it in my 20s, but as I'm getting older I feel more and more out of touch and everything is just not my style. The store is clean and well-organized and everything has that shiny and new 'buy me" pull. Luckily, I'm working on being practical, so I did okay. :) The guy behind the counter is SUPER friendly and helpful. He suggested things that I might be interested in and guided me around the store. I finally decided on an I 'heart' PANDAS seat belt - belt and obtained a giftcard with assurance from the clerk that I'll certainly find something I want online. This was a fantastic experience and an example of how customer service should be conducted.

Maria was great. Friendly and nice. The clothing looked fashionable and of good quality. I would…read morelike to show the men's clothing to my son. I think he'd like the styles. Pricing is average for comparable stores.

I don't shop here all that often, however it's never been a special experience outside from any…read moreother store. Today however, Jeremiah was an absolute wonderful help. We were trying to find the right outfit for my boyfriend for his interview and Jeremiah not only assisted us with his expertise in sizing but also had a wonderful attitude and fashion advice. It's amazing customer service like this that will have me return again, thanks Jeremiah!

Walked in to make a simple return and before I could even speak the sales associate had a huge…read moreattitude. No hello. No greeting. NO SMILE. No thank you. no customer service skills what-so-ever. I will never go back.

I purchased a bralette and several other items at the Buckle at Cherry Creek mall. I didn't realize…read morethat I accidently grabbed a size small instead of a large of one of the bralletes. I got home took off the tags and misplaced them before I noticed that I purchased the wrong size. I never used it and never washed it. Today (10/30/21 at Noon), I placed it inside a smaller bag (victoria secret bag) and tried to exchange it at The Buckle located at Stapelton. The sales person seen me pull the brallette out of the victoria secret bag and said "We don't carry this" I pulled the receipt and handed it to her and she said "It's from victoria secret". I proceeded to give her the correct receipt and she said "We can't exchange this for you without the tags". I asked to speak to the manager and was told that all 3 sales ladies there are managers. So I guess they manage eachother (Bullshit). Of course I was told that was there policy and sarcastically told me to have a great day. I called the number on my receipt and was told by the manager to bring it in and exchange or get my money back. I thought I was calling The Buckle at Park meadows so here I go all the way to Park Meadows. Lucky for me they accepted my exchange and even ordered the correct size for me and of course purchased more stuff. Love this store but I WILL NEVER PURCHASE FROM THE BUCKLE LOCATED AT NORTHFIELD AGAIN.

So I stopped in here after having lunch with my mom in Stapleton. I was looking for a specific…read morebrand of jeans that I couldn't find. One of the girls that worked there helped me out and man, did she do a fnatastic job. It has been awhile that a sales person actually wanted to help me find something I liked, rather then sell me a bunch of crap. I haven't shopped here in a long time, and some of the items they sell are definitely not my style, but they have an awesome selection of jeans to fit all shapes and sizes. Check it out.

Really miss this store at this location. It was great to be able to go here and not have to fight…read morethe Park Meadows or Cherry Creek mall traffic. People working here too were a great help too. Maybe some day it will come back? I know, just wishful thinking...

Everyone here looks and acts like they hate their job. The people working there literally walk…read morearound and do nothing. I had to go all the way to the front of the store to get a fitting room and I think the manager is the one who helped me I was pushing my three year old in one of the carts they let you rent at the mall and I walked in to the fitting room before the manager could and she said let me get in front of you because if you go in I can't get through. She said it with such an attitude I was shocked. When she opened the fitting room door all she said was here you go without even looking at me. She didn't even tell me to buzz if I needed help or anything a normal employee would say. I finally got to the register and the cashier didn't even greet me so I said hi how are you and I finally heard her speak. Customer service is a joke here.

The selection of merchandise for gifts and yourself are plentiful. The associates are meh. No…read moregreeting to any customers. More concerned with chatting with each other. Cute stuff and I'll probably get something here but not today. Prices are comparable to other licensed and non-licensed product stores in the mall.

Cute store that caught my daughters' eyes with all of the Hello Kitty items. The things you never…read moreknew you needed. Now we are making Hello Kitty waffles with our new waffle maker. Kids are very happy. There were lots of silly things and inappropriate sayings for my 6 and 5 year old, but they were too young and clueless to notice.

My boyfriend needed a sports jacket for a wedding we were attending out of state so we stopped into…read moreJos. A. Bank while we were out shopping. Upon walking into the store we noticed everything was neat and organized. The manager, Neil, greeted us warmly and proceeded to show my boyfriend all of the options within his price range. Since there was a sale going on, my boyfriend ended up ordering a custom made sports jacket which was ideal since he often has trouble finding jackets that fit because he's over 6 feet tall. Not only did he get to choose the pattern/color of the jacket but he also go to choose other options like having his initials on the inside of his jacket, and what color stitching he wanted. Usually the alternations take weeks to do but because we were on a tight deadline due to the wedding we had to attend, Neil was gracious enough to expedite the alternations my boyfriend needed. My boyfriend's sports jacket fits so well! I'd recommend this place for anyone who is looking for affordable custom made clothing. Be sure to ask for Neil. He was awesome!

Very poor customer service from rude employee. I was contracted to come pick up the pants that were…read moretailored. When I called to ask what time they closed do I could pick then up I was accused I had to be there at least 1 hour before they closed. I was ok with this and came over in plenty of time. The employee was extremely short and unprofessional. He handed me the pants and given my expression, asked if I wanted to try them on. I said yes and he escorted me to a fitting room. I tried the pants on and found the length be to short for my liking. When I told him he immediate told me I was wrong and I got exactly what I asked for. He even took me to a mirror to tell me again that I was wrong. Finally fed up, I told him I was not happy with them and wanted them to be longer. He was very irritated and said to change back and he'd ring me up to charge me again. I explained I wouldn't pay to have them fine correctly add I already paid for that. He refused and I explained to him that I would take the pants, but wouldn't bring any more business to this business again. I did write to the corporate offices and never received a response. I assume they must get plenty of business to be unwilling to answer customer complaints or provide a good customer experience.

This review is for the clothing store inside DIA…read more I was in Denver on a business trip, and instead of returning home to Seattle as planned I had to fly to Southern California for a *beach* funeral. I had absolutely nothing appropriate to wear and had such little time that shopping in the airport was my only choice. After scouring all three terminals, I finally came upon Pizzazz, and the very friendly woman working listened to my predicament and helped me pull together exactly the right outfit. She even went in the back and found a beautiful black skirt in my size. Given that this was Denver in December, finding a beach-appropriate outfit was quite a stretch, and I'm very thankful Pizzazz was able to help me out. I highly suggest stopping in the next time you're in DIA!