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Winners Homesense

3.0 (2 reviews)
InexpensiveDepartment Stores
Closed • 9:00 am - 9:00 pm

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Shuswap Marina

Shuswap Marina

2.5(2 reviews)
71.2 km

Traveling from out of state and rented a pontoon boat. Boat was clean and had a 150hp outboard with…read moreplenty of power. Price was fair, walk thru was kind of like buying a house compared to many other places/experiences we have had. Very formal, but still a positive experience and would recommend. Plus, we had a minor unrelated rv part issue. The service dept fixed it for us in just a few minutes and they were awesome.

Phoned to ask about a repair to my pontoon and was told to bring the boat in, no appointment…read morerequired. Showed up with boat and spoke with Gareth. He appeared irritated and didn't even look at the damage to the toon. Zero eye contact. Stated "I don't need that thing taking up space with the long weekend coming". I told him I was happy to take it home and keep it there once it was assessed and parts ordered. I then asked if he could do a pressure test to check it was sea worthy whilst waiting for parts. Gareth responded "I will not stake my business's reputation on that in an angry, frustrated tone. At this point I asked him if I had done something wrong to upset him and he back peddled slightly. I asked if he services pontoons there and he said yes but he had no way of pressure testing (a basic service requirement for toons). He didn't even want the keys to the boat. It was a super weird interaction. Very unprofessional. I was left feeling as if my bringing in the boat was a burden to him even though I was told to on the phone. Very poor communication. I felt very uncomfortable and subsequently went back and took my boat out of there and took it to Boathouse in SA. They were great and there were zero issues.

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Shuswap Marina
Shuswap Marina
Shuswap Marina

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Winners Homesense - deptstores - Updated June 2026

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