I had a fantastic experience with Dr. Moarefi and the team at LA Sight. From the initial…read moreconsultation to the follow-up care, the level of patient care was exceptional. Dr. Moarefi takes the time to thoroughly explain every step of the procedure, ensuring you feel completely comfortable, informed, and reassured throughout the entire process. The staff is warm, professional, and attentive, making the clinic environment efficient yet relaxed. It is clear that Dr. Moarefi genuinely cares about his patients' well-being and visual outcomes rather than just rushing people through the door. My vision and overall experience exceeded expectations--I highly recommend LA Sight and Dr. Moarefi to anyone looking for top-tier eye care!

Poor patient care experience and disregard for my time. I requested a medical form to be completed,…read moreand after noticing two sections were incomplete, I called and was told by the doctor that those sections could be filled out. I drove to the office to drop off the form, only to later be told by Dr. Moarefri that a $150 fee would apply. I would have understand and respected the fee for the later, more comprehensive requests, but I was specifically told these two sections could be completed. Instead, I made an unnecessary trip based on information that was not honored. Additionally, filling out the form would've been more straightforward & less time-consuming if my medical notes were thorough to begin with. The two receptionists were not necessarily rude, but I found their responses dismissive. My medical record only stated "mild condition X," and my files contained retina photos without written interpretations. Yesterday, when I explained that I needed more information for the form, the receptionist starting with the letter M said, "Well, that's just how doctors write notes," while another said on the phone today, "It's not incomplete; the pictures are there for other doctors to interpret." These responses felt dismissive of my concern. As a patient, I should be able to understand what my medical records and images show rather than be left without an explanation of my own condition. The interpretation of my own medical images are not just exclusive to other doctors. I previously left a positive review because I had a good experience with the eye evaluation. Was it thorough? Yes. Was the patient support equally good? Unfortunately, I can't say so. I also discussed LASIK candidacy with Dr. Moarefri, and I felt my concerns were somewhat dismissed. My myopia had increased by more than 2 diopters over six years as an adult, and when I expressed concern, I was told, "That's not a big increase." I was also encouraged to proceed with LASIK without what I felt was a balanced discussion of both the benefits and risks. As a doctor, he should be aware that lasik should only be recommended once the vision has stabilized. I believe patients deserve a realistic discussion of both the potential benefits and complications. A 99% success rate doesn't mean there is zero long-term risk. You can be fine for many years but develop sight-threatening complications (such as ectasia) down the line. You just never know. For me, that uncertainty was a risk I wasn't willing to take. This is why it's important to thoroughly research and listen to different perspectives before proceeding rather than solely relying on the judgement of one doctor -- especially when they make it sound like it's all sunshine and rainbows. Other lasik doctor I consulted with was honest enough to recommend surgery once my myopia stopped progressing. This experience made me realize how important it is to find a doctor who genuinely prioritizes informed decision-making and the patient's long-term well-being rather than simply promoting a procedure. LASIK may be a good option for some people, but patients should be given the full picture and enough information to make that decision for themselves.

Highly recommend this doctor. He's caring and thorough. He did my lasik surgery and I am so…read moregrateful to have the gift of vision!

So glad I finally changed eye doctors…read more Everyone in Dr. Elkins' West Hills office has been super friendly and helpful. Massive parking lot, as there are many other medical offices right near the hospital, informative web site, and not long wait times. The opticians were also helpful and they actually had a pair of super cute glasses that I got for a decent price with my insurance. As an eye doctor's office, it's hard to get too excited, but all aspects of my experiences here have been great. There's not much else one can ask for!

From start to finish, my experience was outstanding. The reception staff made me feel welcome;…read moreevery doctor involved in my care was professional and knowledgeable, and the entire process leading up to and including surgery was excellent. I couldn't have asked for a better experience. The only thing worth mentioning is that wait times can be a little long. However, I see that as a reflection of how much patients trust this practice. The waiting room is full for a reason! When it comes to your eyes and your vision, you don't want to settle for average care. You want experienced professionals you can trust, and this team delivers. If you're looking for an eye doctor who takes your vision seriously and provides outstanding care from beginning to end, I highly recommend this practice. The quality of care is well worth the wait! William Shannon ;

I had cataract surgery here in 2023. I have come for my follow up appointments ever since and EVERY…read moretime they are 40-60minutes late if not more. They do not call you to reschedule in advance they just make you wait with no explanation or apologies. I also keep getting a bill that is from the revision they had to perform after the surgery because something went slightly wrong in the surgery....should not be charged for this, it was surgical error.

Poor Customer Service Doctor Huynh is great. He explains…read moreeverything simply, is very efficient with your time, answers your questions attentively, and is very friendly. His staff at the office is also very friendly. Unfortunately they do not always answer their phone during business hours. Sometimes the person who does answer is not very friendly. They will also not let you speak to a doctor.

Dr Huynh is an excellent doctor in every way. He clearly explains his exams and the condition of my…read morevision. I recently was misdiagnosed by another doctor and he conducted testing which showed that I had no problem.

I would like to highly recommend Dr. Lee and his co‑worker Dr. Mania. They went above and beyond in…read moretheir patient care and customer relations. Their professionalism, expertise, and confidence made this experience truly exceptional. This was one of the best decisions I have ever made. As someone who is deaf and was becoming almost blind, this surgery was a necessity -- and Dr. Lee handled everything with absolute precision. In the operating room, he knew exactly what to do, and the procedure was completely painless. The operating room and office are extremely clean, organized, and professional. I am deeply grateful to Dr. Lee and his entire team for their outstanding care. Thank you, Dr. Lee.

My wife, myself and my sister in-law all recently had RLE surgery with Dr. Lee and we are all…read morecompletely satisfied with our outcomes. Dr. Lee and his entire staff are all top notch professionals. We visited both his Van Nuys and Pasadena locations and they are both beautiful, clean places. I especially loved the Pasadena location because of its outdoor putting green. It's a great way to take away any stress that you may have before your procedure. I would highly recommend Dr. Lee and his entire staff. 5-Stars!!!! *****

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

Great staff. They are friendly. I highly recommend if you are looking for LASIK. The appointments…read morewere quick.

The surgery works but barely any proper prep, nor communication about how painful this surgery…read morewould be. Barely any advice before and the aftercare was the absolute worst and handled extremely poorly. They wouldn't even let me pick up the medication before I picked up my partner from surgery so they had to wait for their meds while in severe pain. Really disorganized! Other doctors that perform prk understand that pain is different for patients and some offer stronger pain medication to relieve the pain but all laser eye center provided were coated Tylenols. They also didn't prescribe according to height and weight so the amount of medication barely lasted 2 days. It also barely made a difference with pain. It's actually ridiculous and infuriating thinking about how unprofessional and unorganized this place was. I begged and pleaded for any kind of help and they would coldly say, "well some patients experience a lot pain, and some don't at all and there's nothing we can do". No empathy, no apology, no compromise. shouldn't you help patients paying out of pocket to access medication to help?? Is this a joke? We were reassured he'd get pain meds after and that he'd be fine but nope, just a small amount of coated Tylenol with no refill despite explaining our circumstance. No numbing eyedrops. Nothing they could do while my partner is crying and screaming in agony for four days straight with barely any sleep. Have you ever seen a grown man screaming and crying and kicking me begging to gauge his eyes out for four days straight? All day long? Horrible service, horrible help, horrible nurses, and front desk management. Their on call person has no idea what they're talking about and would just say to wait to talk to the doctor tomorrow. Like ????? What's the point of an on call nurse who has minimal experience. The one star is because the Asian female doctor herself was the only redeeming factor of this business that saves it and it seems out of her hands. But at least her attitude and personality was understanding and kind. We understood it could take longer to heal with pain meds but my partner was crying that he'd gauge his eyes out before they even heal and BEGGED. We felt scammed about how they downplayed it and it felt like they underexaggerated the process. He said it felt like medieval torture and like sand constantly scratching his eyes still the office handled it so poorly I get livid just thinking about this. It was excruciating for me to take care of someone suffering so much and even worse for him. I would never recommend this business to anyone for the way they handled the prk surgery. If you get prk surgery, go somewhere else. They don't care about their patients, you're just another number and dollar sign. Never again. Also parking is $12. Absolutely ridiculous and disgusting.

Nice considerate folks here. Family business Eric and all supporting employees rock stars!!!…read moreHighly recommend

Discovered the office through my insurance. Very pleasant experience overall for an eye exam. Easy…read moreparking/access. I had Dr. Leser take care of me, he was really kind and was really informative. It actually felt like he cared and want to make sure the patients are educated on their eye health. The receptionists were very friendly as well. They were helpful and understanding of my budget for lenses and frames, didn't try to push for anything more than what I needed. Great experience!

Dr. Brad Elkins MD saved my eyesight 4 times. Macular Degeneration was horrific challenge. Lenses,…read moreRetina hole repaired. Glaucoma, Cataracts. It's a miracle I can still see. Thank you sir. I also had a recent head injury 10/29.25 Providence ER said, "See Dr. Elkins immediately your eye is re-damaged'. Tests showed huge Retina hole and Macular issues. I can hardly see out of my right eye. I just called Dr. Elkins MD for emergency exam and he will see me tomorrow 11/17/25. What a wonderful doctor. We only have 2 eyeballs. Be very careful. See THE BEST. James Hall, Encino, CA actor, voice actor, screenwriter. Without my eyes my life ends. I'll accept surgery immediately with Dr. Elkins MD

Dr. Elkins is a great doctor! Will continue to see him as long as possible. He is gentle and very…read morekind.

I had a great experience!! The whole team were professional, friendly and treated me very well…read more I feel at ease now with my eyes being in good hands. Thank you all Jill W

What an honor to have Dr. Babak Shabatian as my ophthalmologist. He has been in the family network…read morefor the past few years and words cannot describe how amazing he is. In his practice, he uses state of the art technology. The parking is convenient, the staff is friendly and a wonderful and easy experience