I've been a regular at Wings Stop for my takeout orders, and I couldn't be happier. The food quality is consistently great. My absolute favorites are the chicken parmesan and the lemon pepper wings. I always order via the app, and it's perfect for a quick pickup. especially since this branch stays open late with plenty of easy parking right out front. Of course, the only small gripe I have is that the price could be a bit cheaper, but it's a Wings Stop thing and not just this location. Just keep in mind, if you drop by without ordering ahead, it can get super busy, and you might be waiting 20 to 30 minutes. So, a little planning saves you some time! And I have to give a special shoutout to their corn! it is absolutely top notch. Seriously, it's the star of the show for me. Whether it's a family dinner or a solo treat, Wings Stop always delivers, and the staff is friendly. read more

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would not recommend buying here. I ordered like 1 hour before close time, I ordered at 11:55 and pick up at 12:10. when I pick it up, they all looked at me like I've made a big mistake. one dude sitting on the table, instead doing a service, he yelled at me what do I want. I told him to pick up an order. thenn he yelled at his coworkers to pick up my food. Then, another dude hand me my food while handling a trash . Not good. BTW. They already closed everything 1 hour before the close time. please rewrite the close time if u guys wanna close early read more

Wingstop - food - Chicken Wings Near Me - Walnut, California

This Wingstop is the closest to my home so it's been my go-to spot for years. I gotta say that the service has always been good in my experience. The 20 piece wings are my regular order and our favorite flavors are the BBQ, garlic parmesan and lemon pepper. We enjoy all the other flavors too. Not to mention the chicken strips which they give you the same flavor options. The last visit was great. I ordered online, and the food was ready and freshly made when I picked it up. The girl at the counter was very pleasant and friendly. read more

Never have a problem with this branch. Customer service always friendly, food taste consistent. Right now is empty, im by myself inside. But most days, its full of college kids from across (Cal Poly). read more

Wingstop - Chicken Wings Near Me - Walnut, California

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This is our first time trying Wingstop a few days ago. We had the New! 3 pcs crispy tender combo with three crispy tenders in one flavor, seasoned fries, and a 20 oz drink. I chose the "No Heat" garlic parmesan flavor of the chicken tenders, they were so crispy and delicious. We liked the garlic parmesan flavor so much. The seasoned fries were so flavorful, the texture was on point, and it was addictive. I also ordered the Vanilla Coke, and it was surprisingly good and wasn't too sweet. We will go back there again. Seasoned fries: 4 out of 5 stars Crispy tenders: 4 out of 5 stars Vanilla Coke: 4 out of 5 stars read more

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Boneless wings were really small but main problem is it's just soaked in oil. More like lemon butter than lemon pepper read more

Wingstop - Lemon Pepper soaked in oil. - Chicken Wings Near Me - Walnut, California

It was my first time trying Wing Stop a couple weeks ago. The front desk cash register employee was nice to help me choose between all the flavors. I got lemon pepper and spicy buffalo. It was great! I got a combo with there fries and large drink. The fries had a nice kick to them and the ranch was creamy. I am picky with my ranch and they didn't disappoint. There fries and ranch was my favorite. The wings were golden cooked and were crunchy & dipped with lots of sauce which were amazing. They have many tables and during rush lunch hour they are quick to serve. The staff had great attitude and attended to all customers with great smiles! I love to see that. Great job read more

ordered last night on ubereats 2/17 around 6 pm for a combo deal for 2. it comes with 20 pc boneless wings & 1 large fry. it even says on the ticket, yet they forgot my large fry. i only received 20 pc boneless wings and from the photos attached below you can see on the ticket that they aren't fries. ughh soo annoying cuz i wanted the fries the most. read more

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Ordered directly from Wingstop. Food was never delivered. When I called, they told me they use a third-party delivery service as if that somehow removes their responsibility. I didn't contract with a third party. I paid Wingstop. That means Wingstop is responsible for making sure the order gets to me. Now I'm chasing a refund for food I never received, including fees and tip. Completely unacceptable customer service and zero accountability. If you order delivery from here, understand that if something goes wrong, you may be stuck in the middle. read more

Great service, staff were really friendly and the food was delicious and fresh! Only bad thing was I requested for extra seasoning on the fries and it barely had any Food took a little longer but it was extremely hot and fresh so I couldn't be upset about that! read more

Ordered on the app to the wrong Wingstop (this one) at 6:32 and realized I messed up so I called at 6:34 to cancel and refund my order ( because I live over an hour away) but the shift lead told me there was nothing she could do that my food was ready and was very rude and unprofessional so I called the next day to talk to manager and he told me the same thing that they're food is in baskets to serve ( not even fresh) so I lost 35 dollars on food I didn't even eat because they're too lazy to refund me my money. read more

First off . I ordered a family deal of 25 boneless wings , fries and corn on the cob . Got it carry out and when I got home I was amazed ...... The size of these boneless wings is laughable . I don't know if it was the bottom of the barrel but they hardly counted as wings ... maybe a little bit bigger than the size of a quarter . When I finally find a decent deal In this economy the slap in the face at the consumer hoping to get a decent meal is real . 25 pieces of boneless wings is half of what they usually serve . Whoever thought this was ok should be ashamed of themselves I'm done with wing stop . For years the quality of your food has dipped but the price goes up . Never again For clarification my hands are not big at all . Size medium in gloves read more

Wingstop - Chicken Wings Near Me - Walnut, California

Food was delicious and ready for pick up. Staff was helpful & quick. Would have liked more dip included but all great.

I don't know what was going thru my mind thinking I was going to get good service at this wingstop. The wait was ridiculous because I was the only person there . Then the workers were cuzzing out loudq just so inappropriate. I'm grateful they gave me free extra ranch but at the cost of my hunger read more

Wingstop - Chicken Wings Near Me - Walnut, California

What an absolute bummer it's been to watch the level of service at this location just dive off a cliff. This used to be my favorite Wingstop location so we let a couple of recent mistakes in our orders slide because they happened on busy nights, but our experience last night really has us considering switching to a different location with a more professional staff. We placed an order directly on the Wingstop site, which we usually do, and picked up our sealed take out bag. When we got home, we noticed one of the side orders was missing so we called the number on the receipt and simply said "hi, we just picked up an order that seems to be missing an item that was paid for." The response was "uhhh..." and then the call was disconnected. So, I called back, giving them the benefit of the doubt. This time, the call was picked up and immediately hung up on while we heard laughing in the background. A bit frustrated and annoyed with how unprofessional this seemed, I called a 3rd time and after several rings, someone picked up and there's still just nothing but laughter on the other end. I slowly begin again to just ask for the item to be credited as it was not included with our order. I was told we would need to return with our whole order to be checked to confirm the item was in fact missing (they're supposed to confirm that before sealing it with the sticker I presume). Of course it was too late to do that as the seal had to be ripped to even notice the missing item and my diabetic mother had already begun to eat some wings. Now, this location is across from a community college, so I'm sure this rule is to keep customers honest, which is understandable, but the solution provided was to give them my name and they would credit the missing side on our next order which needed to be within 30days or the credit would expire. The entire time, nothing but laughter on the other end of the phone. Clearly this is not a staff I would trust with my food if they have my name on some sort of pretend complaint list because they seemed to have been trying to avoid answering the call or dealing with the situation at all and they 100% seem like they would spit in your food or worse. read more

Still baffled by all of the bad reviews and low overall rating at this location. I visit this Wingstop occasionally and the service and food have always been good for me, and the restaurant is clean. Yesterday, I ordered/paid online, and my 15-pc Lemon Pepper wings, dipping sauces, and carrots were ready when I arrived and stayed hot until I got home, and my order was correct. They have a multi-brand soda machine that has a lot of products/flavors you don't normally see in restaurants. One downside is that it's located across the street from Mt. SAC Jr. College and close to the CalPoly Pomina campus, so lunch time can be quite busy...plan accordingly. There are many restaurants in this little strip-mall, and I've reviewed several...the parking is tight. I'm lucky to have several Wingstop locations near my home and office and I actually like this store more than some of the others. I will continue to be a customer here. read more

Wingstop - Wingstop is located here, across from Mt. SAC (San Antonio Community College) - Chicken Wings Near Me - Walnut, California

Everyday I have walked into this establishment, there is always the same man who gives a big warm welcome. He makes sure you have your food and nothing has been given to me incorrectly before. They have even given me more tenders than I have ordered (perhaps on accident) but the lady here has also given me free ranch before. No complaints about the service here. Alyssa and Luis specifically have been kind to me read more

Walked in had no hello just what do you want to order! No smile no how can I help you! The lack of customer service made the food taste bland. I should have just left and got the habit burgers instead. read more

Honestly, a big sigh....like a big one. Wings sitting in an oil pool in each box. Orders fries well done, yet they're limp to the touch. Ranch.. looks and taste like they forgot to put in the ranch seasoning. A mouthful of buttermilk is a horrible experience. At some point you get tired of bad experiences and you just stop giving tries. I am now no longer patronizing this location. read more

Iono what home girl with the braces was feeling today but she was an asshole with me and my family as we pulled in today. Customer service was shit as she looked as if she was not trying to work. Total came out to $103.00 and she tripped out saying we couldn't pay with a hundred dollar bill. ‍‍. I woulda been cool about it if she wasn't acting like we were bothering her or something. Pulled into the wingstop on Colima by the puente hills mall and they were cool af. Took my hundred dollar bill like another day. DO BETTER read more

Bro. My friends and I pulled up excited asf for some wings, I got lemon pepper (which should be dry right?) when my order came out I pulled it out and oil dropped out of the side... opened it, moved all my wings to the dry side of my box and saw this MONSTROUS POOL of oil. When my friends orders came out (20 mins after my food came out) theirs were covered in oil too... I usually don't write reviews, but this wingstop has so much oil that the US is tryna buy it fr. read more

Wingstop - Chicken Wings Near Me - Walnut, California

I had excellent service and the food is seasoned perfectly. I give kudos to Demetrius and his team because they were fast to create my order with great customer service! read more

I love there wings and Especially THE RANCH, THE RANCH IS SO GOOD, they have very nice employees and their service is really nice, their location is so clean. read more

Second time ordering via Uber eats....last time I got someone else's order. This time I got wings mild and garlic Parmesan well the wings were almost tasteless. No sauce and no flavoring whatsoever. Asked for well cooked fries and they were soggy and under seasoned. Dissatisfied to say the least! read more

Waited an additional 30 minutes after estimated time window then to top it off they forgot 10 wings I ordered for $23?! I spent $90 total, so disappointing read more

This is legit the worst wing stop I have ever been to in my life. Employees are so rude and half of them look like they're on something. They move so slow. Wings are tiny. Fries aren't cooking long enough. Orders are always wrong. I legit blame the managers fire hiring people that are lazy and incompetent and it sucks because wing stop is amazing and it's expensive and you never get what you pay for here. Save your money and go somewhere else! read more

I loveeee the wings and flavors here. But I went last night with my boyfriend around 9pm and this is the SECOND time they gave us a 14 wings instead of 15 lol they need to count better because that one missing wing is adding up now and that's not okay lol read more

I made my order online for pick-up, right? Paid for it online and everything. The order was accepted and I was given a pick-up time and order confirmation number. My wife goes to pick the order up and they said they can't give her the order - even though she had the name and order confirmation number - because she needs to provide proof. Proof means they wanted to see my drivers license and physical card used to make the order. Word? She came home and I went to the restaurant to get my order. When I arrived they asked to see my info. I gave it to them saying this has never been asked for in the past. The worker said "we understand but this is our policy now." THEN he told me it would be about 20 minutes. He went off to make my food...? First of all, why isn't my food ready? It's been an hour. Secondly, did I need to provide proof before you could start making my order? Lastly, are we for real? read more

I ordered and paid the food online. When I go to pickup, the staff asked me to show my ID ??????????? When do we need to show ID to pick up a carry out . Plus I already show her my order number . . After home open my order and find out they only gave me 4 flats out of the 21 wings. !!! I wish this place can do better!!! read more

I called in my order at the wrong wingstop(rio rancho in pomona) so when i pulled up the wing experts said they had no idea or no order for george So they took my order And even though they had like 30 orders to take care of My stuff came out in a reasonable timely manner sumthn like 10-15 mins Receipt says demetrius It was like 9:50 ish pm So they were getting ready to close in a hr It was chill Thanks guys! read more

To sum it up, - Poor customer service (long wait for no reason) I was waiting for 20? 30 minutes? And I didn't see any wings in the fryer. All I heard were the employees talking. - Mediocre food (nothing fancy about their wings) read more

Customer Service: it is so bad I wanna give you a 0 but that's not possible so I give you a 1 Food: Mid Ambiance: Uncomfortable because of the male workers read more

Wingstop - Two beautiful uncomfortable teenage ladies - Chicken Wings Near Me - Walnut, California

If I could give zero stars I would but there is no feature available. This is the worst service establishment. My husband ordered a large order online and paid. My son and myself went to pickup the order and the girl who helped was clearly untrained to handle a situation or cancel the transaction. My husband wasn't there physically to show his identification and card which we understand then void the transaction and charge me for the order. Again unable to void the transaction, stated it would take 7 to 10 days for the transaction to be refund as she stated. The establishment never refund the money nor provide the food that was charge. The manager is clearly unable to handle a situation as well because he needed the receipt or email transaction to try to refund the money. We have the bank statement which clearly states the transaction was processed. We are still waiting for the owner of the store to call us back. It's been a month in half and still no word on the matter. Horrible service and establishment. read more

Today 9/11 I ordered a 10 piece bone in combo ( Flats Only ) with Cajun corn . As I arrived home I noticed my order was incorrect so I called back to wingstop to inform them. They told me they could replace my order , but never told me to bring the other order back as they claim, so I threw it away. I took a picture of the incorrect order to have proof of the mistake. As I intended to go pick up my corrected order I wasn't able to make on time due to work. I called back to see if I could pick it up later on the same day to be told they couldn't do it unless I brought the other one back. Whoopty fuckin doo. The food is already in the fucking trash. ‍ I was never initially told to bring it back so I threw it away in which they would of done anyway. This is why I photographed the order incorrection So now I paid 19 dollars for Cajun corn and a drink becuase of a mistake made by the employees. I'm not going to eat something I don't want that why listening to a customers order is fundamental. I will not be coming back to this wingstop . Customer service needs to be retrained here read more

Wingstop - Chicken Wings Near Me - Walnut, California

Worst service! I ordered food from the Wingstop.com and I wait an hour and the delivery doesn't arrived. The delivery driver apparently broke down. Then the store manager says he can't do anything about it and says to order again, which is the only way get my food. Do not order here, they do not stand by their service. I lost my hunger and money over this store. GO TO ANY OTHER WINGSTOP THEN THIS ONE! This will be taken to their corporate office. read more

Wingstop - Lost $40 here. - Chicken Wings Near Me - Walnut, California

Wow, what is wrong with this place, definitely not coming back. Service is horrible, and what fast food place doesn't have regular soda, every drink is zero this diet this, let me have a dang regular Coca Cola. Ohh watch out for the person hiding behind the pillar constantly harassing customers for money. read more

I love me some wingstop, but my last experience at this particular one has kinda taken the shine off... I love me some wingstop, but my last experience at this particular one has kinda taken the shine off... extras. Went to pick up the order at the designated time of pickup...well maybe like 10 minutes after, but when I got there, there were a bunch of people waiting for their orders. Once I got to the door to let them know I was there to pick up my pre-order, I asked them if everything was in the bag, which had my name as well as my order on it, and was told yes and sent on my merry way. I get to my brother's place only to find out that the mango habanero wings, the ones we wanted the most, were MISSING. It was too late and a little too far to go back by the time we had realized it. I tried to call, but they were prob too busy and never picked up, so I went ahead and used the "contact us" option. Sent my message, with all details and made my case. Got the confirmation email that my message was received and that was about it, it's now a month later and still nothing. I guess it didn't really matter much to them, so I guess they won't matter much in my options moving forward. read more

Worst Wingstop location ever. Please just drive 5 min to the Azusa one for pickup. They will not begin your order until you arrive , me and my wife always put our order in here , wait 40-45 minutes, and when we get there they haven't started. Employees are on their phones and cuss and smoke out back. Wingstop needs to check this location for standard, and I will be filing a complaint with corporate as it's not only once, but every single time I put an order here. Never again. read more

This place made me hate wings. Enjoy the lovely pictures of my wings served from this place. Pictures speak for itself. read more

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Been ordering here for a good bit, never really had any problems. Was happy to have a Wingstop nearby. Unfortunately, I can no longer say that I support this specific location. Placed an online order, had to cancel due to inability to pickup. Called the location a mere 2 minutes after I placed my order and thankfully was told my order had not yet been started. Was told I'd be placed on hold, no problem. 15 minutes of silence go by, and the call ends. No big deal. I call again twice, ignored twice. Alright now somethings up. Was able to get the same employee on the line on my third call, asked if everything was alright, was told it was. Told I would receive a refund in the standard 3-5 business days, an email as well. It's been two weeks and nothing. Quality of food is one thing. Speed of service is another. Both things that can be overlooked when it comes to the variability of the food industry and workplace. Being taken advantaged of and relayed false information, ESPECIALLY WHEN HARD EARNED MONEY is involved. That's something that is unacceptable. Really bummed, lost my trust in ordering from this location. Be warned and be vigilant. read more