The pictures say everything! Undercooked food, unprofessional employees! The manager??? Well he did not seem to understand how dangerous it is to serve undercooked chicken.... unless it's not really chicken! Maybe that's why he didn't care! read more

Wingstop - Beware of undercooked chicken! - Chicken Wings Near Me - Tualatin, Oregon

See all

This place has to be the slowest place on earth online orders are never ready. On two separate orders i have had to wait over 20 minutes past my pickup time. read more

Bad messed up delivery. We got half of our order and what we did get was incorrect. They made it right but it took very long

Worst experience - I ordered delivery online and they didn't deliver to the right address, no big deal it happens. They would not reimburse me since it was an online purchase, she said I would have to wait until her manager gets back in a week. I have no food and they charged me for it. Absolutely ridiculous read more

Ok so I finally got a chance to try this restaurant. SO MUCH FOOD for $20.00. And they will work with you picking your flavors. I chose Korean bbq, Parmesan garlic, bbq and lemon pepper. I'm a sauce girl so the bbq were fabulously slathered in flavorful goodness. The garlic Parmesan had a nice pop of flavor. All that said, I'm more than impressed with service. These guys work hard. The place is always packed and they do their absolute best to get food out within promised timeframe. These are cooked to order so expect to wait. But it's worth it. Management is professional, friendly and listen to concerns. Most impressive is how they pump up the staff and aren't afraid to get in there and work when it gets busy. This will be my go to place for wings. My advice is order online or over the phone. You will be waiting if you order at the store (but it's worth it) read more

See all

I do not recommend going to this Wingstop... I had really dry wings like eating bark dust and rocks.. not cool at all will not be going back

So I placed an order on line. Unaware that I would not have the choice to pick bone in over boneless I thought easy enough, I can call the restaurant. Not easy enough, I was told to cancel the order and to place another, according to their Manager, he does not have the ability to just change the order and charge me the extra. Ok so I go in and I tried to cancel the order and negative, I have to create a profile and so forth. There is more hassle going through all those steps so Im happy to swing by and pick up my order. But this is ridiculous in our time and age to not have the ability to change the order in a system.. hmm poor customer service period. read more

I have been to this location 3 times since they opened. I have previously had great experiences at the Beaverton location and at several locations in Texas. The first visit I ordered online and our food took over an hour to be finished. On 2 out of 3 occasions no one greeted us or asked if we needed help for what seemed like an eternity. The general customer service skills / communication skills of employees are way below average. Today the kitchen staff either didn't have a mask on at all or was wearing it half way down their face, employees were eating ice cream out front and to top things off my order of wings was completely cold, like they'd been sitting in the refrigerator. I understand this is a new location, but a little training goes a long way. I hope it gets better but I won't be returning to this location anytime soon. read more

If you're looking for some bomb fresh hot fries this is the place to go! We love a good chicken wing but I'm super picky about my fries. They always come out hot and perfectly salted! Antwon, Jerry & Nick give 5 star customer service and were very accommodating & I will definitely be returning! read more

Ordered through the app. Order was quite large and specific and they accommodated each customization and didn't mess up the order at all to my surprise. Food itself was good. Service seemed to be better than the Beaverton location. Still a new spot so I'm sure they will learn and get better. Overall I'd give the place a 7.5/10 read more

Ordered with Wingstop a couple times, and have been pretty happy with them. One time I got the wrong flavor of wings, the gentleman working the counter was apologetic, and they made me new wings asap. I definitely recommend, and my new go-to for wings!!! read more

Wingstop? More like wing- please-stop serving the god forsaken lemon pepper chicken wings. Family guy on the t.v. tho.

Girls over here work hard! I ordered 20 wings in last 30 min from the store closing.. they provided a great service and girls were working hard at the kitchen! Whoever were working on last night 07/22 closing! Thank you!! And if manager or owner is reading my post please reward them. You got a great/ hard working employee!!! read more

Great wings and fries. The service is always very good. I will never get Buffalo Wild Wings again. They can keep their slimy cold wings. I will get Wingstop's delicious, hot, crispy wings henceforth. Plus their ranch and blue cheese are the best in town. read more

Some fire wings and the homie angel and was the nicest Wingstop employee I've ever met

SO GOOD. Get the lemon pepper wings and the cajun corn. You will not regret it. Both are legit 10/10 items.

Worst experience ever!!! Waited over 1:45min for the food. Was lied about who the manager was. Lady at the counter gave me a different name other than hers. When asked about managers name she stated that it was ilegal to give me the name??? She lied about her name she said her name was Ivy and when called to speak with manager the same lady answered the phone and said her name was Janice?? Why lie about names? When I asked for a refund, she stated it takes 2 months to get a refund??? Who is running this place?? Look at the pictures, it's horrible. Look at all the grease. Do not come this place. Not worth it. Let's see if Ivy, or Janice or who ever the manager is returns my call. read more

Wingstop - Chicken Wings Near Me - Tualatin, Oregon

See all

Holy crap! What type of people run this place. Now I waited in line with a half dozen of people for about 12 minutes with no one to greet or to tell us they'll be a moment yet they had a half dozen of employees that really looked like a bunch of kids in a kitchen scrambling and not mention anything to the half dozen of customers standing there. Then finally they took the guys order in front of us.. every customer was in awe, probably thinking the same as we were .. not to mention again, no one to greet or say sorry about the wait. As all these people in line were NOT acknowledged!! Then to hear that the guy who ordered one meal that it would take around 25-30 minute wait!! ARE YOU FREAKEN KIDDONG ME!!! Couldn't bother to tell anyone that had been standing there at now 15 minutes that it would take this long. YOU MEAN AN HOUR FOR WINGS!! Save your money. read more

The service is a terrible mess. We have ordered from this location twice, and both times our orders were made incorrectly, not even close. In both instances we called them and they told us they would have the order corrected in 20 minutes. I'm both instances we drove back there and waited almost 40 minutes. I don't usually leave bad reviews, but I think the right thing to do is give others a heads up. read more

Wow, I don't know what this location did but they've made a complete 180. I've had several bad experiences previously from terrible customer service to food never being ready on time to poor quality meals. I've avoided this Wingstop for months now but decided to give it another go. I was helped almost immediately when I came in on a Saturday night and my online order was ready when it was scheduled to be. Both of these things I had not experienced before. As others have said you typically get ignored when you come in and often will wait at least 20-30 mins beyond the stated time. I'm happy that wasn't the case this time. Whatever changes you guys have made - keep it up! read more

Put in an order on their online system at 8ish delayed for 10:15 pm. The store made the order at 8, then called me at 9:40 to ask when I was coming. They remade the order, and completely forgot more than half of it. When I came back they wouldn't even offer a refund. when they remade the other half, they forgot the fries and had to make those while I waited. Overall a generally terrible experience, next time I'll just go with the Buffalo Wild Wings down the street. read more

I wish 0 stars was an option. Food is extremely average, wings taste like frozen popcorn chicken, fries are soggy. it took nearly an hour for a simple order. Not to mention, my friend almost died. read more

Wow. Ruined our night by forgetting our order and waited 45 minutes. They had no napkins. Big line for waiting to receive order. Ran out of sauce original hot. Super slow workers and very unorganized. Very poor service and will not be coming back anytime soon. read more

I was practically starving when I walked in and was so excited to chow down on an 8pc wing combo w veggies. I ordered and sat and continued to wait for over 30 mins. The service? Mid. The wait time? AWFUL. The food? Also mid. I think they should wing STOP serving food. Jk it's not that bad. I'm just annoyed rn lol. Will update when food arrives read more

Did DoorDash for this wing stop the lady told me it would be about 10-15 mins until my order was done and I waited 45mins+. Very upset

The food was good, and the wait time wasn't atrocious, but the service was impressively bad; I waited by the front for around 5-10 minutes, only being told that they'll be "right with us". An employee eventually came over to pick up a phone call, talking very disrespectfully to a customer, before eventually hanging up and asking my party if we were ready with a large amount of attitude. I began my order and was basically treated to silence the entire time. I ordered one large serving to began with, and I expected to have recognition from her that everything was heard. Instead the employee stared angrily at me for 5 seconds before giving me an eye roll. I concluded my order with one small serving, to which I was treated with more silence. I walked away and waited for 20 minutes (which is not terrible in fairness). Overall, terrible service and good food, but would not recommend going again. read more

I absolutely don't understand the negative reviews about the delivery. This was the second time ordering from here and the service was speedy and complete. That said, the food is delicious! Our wings were plump, juicy and hot on delivery. Much better than Buffalo Wild Wings. My only criticism is the garlic parm wings - they're not garlicky or very parmy by still great; and the fries were a little undercooked- but still delicious. The sauces are so good I can't pick a true favorite, but on my list are lemon pepper, mango habanero, and Korean BBQ-but ALL have been fabulous! Can't wait to try all the flavors. Keep up the good work! read more

I ordered $90 worth of food from this restaurant and when we received our food it was cold and we were missing items from our order. When I called to let them know a nice gentlemen offered to give me a credit on my next order but then the restaurant called me back hours later and said that if I brought back the food I could have it remade but they were not able to offer any type if refund or credit. I ordered food as I am recovering from surgery and its unfortunate that this restaurant was unwilling to fix their mistake and expected me to drive the food back hours later to be remade. I would choose a different restaurant if you would like warm food and good customers service. read more

I used to love wings stop, I have ordered twice from these location and I usually order a family pack of 40 wings and I ask them to make my wings wet because I don't like my wings dry. When I get home and open my boxes all my wings are dry and not juicy that's why I think I'm not going to order anymore from these location read more

First time eating at wings stop had to wait 40 minutes for 2 small meals they kept making online orders and forgot we were there, then after waiting our food was just warm and the fries were far from fresh. Disappointing from having to wait 40 minutes you'd think the food would be fresh read more

I ordered and the worker said 20 minute wait and I waited and it was more like 30 other then that pretty good service but workers where distracted and not cooking wings for a 5 ish minute period. read more

This place has the best chicken!!! Do yourself a favour and stop in to Wingstops and get an amazing lunch or dinner! Yummo! And Chrissy service was A+++++++ read more

Kaya and Jordan and Hana are amazing great customer service Great food love this place

I always try to go back and see if it will be better service but it's always bad. They mess up my order every single time. Customer service is poor. Not a great location. read more

Coke was super friendly and helpful. some guy stole my wings and shit them bois Alex and max whipped me up fresh wings quick

Way to slow. Took 45 minutes when he said it would take 20. Wings over sauced. Overall poor performance

I don't write reviews often, but I had to support this store! Great customer service and fast delivery from DoorDash. The food was still hot and the cheese fries were absolutely delicious. I can't get over how good they were, definitely my new favorite food. read more

took so long, they forgot our order, they didn't have napkins, employees were not the smartest. also when we got our order it was boneless even though we ordered bone in and they charged us for bone in. read more

One out of 4 people were wearing gloves. One cook had huge soiled spots on his jeans where he wiped his ungloved hands every 5 seconds, when he wasn't obsessively wiping them on the front of his shirt. The wings were only the "drum stick" part and were not at all what I expected. I expected skinned, batter dipped crunchy wings but what I got was not that!!! These were skin-on, very lightly sauced steroid filled monster chicken drumstick wings that smelt like rotten meat! Limp fries and blue cheese dressing that literally tasted like I was dipping straight out of the mayonnaise jar!!! I won't be returning. I literally had to ask the cook to wah his hands before he got my drink cup because I have no idea where those pants have been, dude. We are in the middle of a pandemic and you can't find a paper towel to wipe your hands on? Come on, you have to do better than that. Lost my appetite and threw the whole $12 meal in the garbage! read more