Walked in for lunch at 12:45 and young lady at counter mumbled pick up? I said excuse me -she was yawning and put her hand over her face and mumbled through her yawning "picking up or ordering?" I said I m ordering and she just turned around and yawned some more 3 employees and not one looked at us . We stood there for a few minutes and decided to walk out-rude ! read more

Great wings and great service. Out of all the wing places popping up, this one is my favorite chain. If you can order ahead or have the time to wait, it's worth it. All their flavors are good but my usual is their mango habanero and garlic Parmesan with ranch. Their Cajun corn is pretty good too, though sometimes I have gotten batches of this side that are a really dry. This location is smaller than some others, so I recommend picking up unless you're with a small group. read more

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If I could give 0 stars I would. I would not recommend. We ordered wing stop and my daughter's order of boneless wings were raw. She took one bite and immediately spit it out. Now she has a stomach ache and dinner is in the trash. read more

Wingstop - Chicken Wings Near Me - Thornton, Colorado

Was generally clean. Didn't take too long to get my food. The cashier Isboset was very nice too! He helped me with my order patiently

Despite the negative reviews, my husband and I have dined at this establishment several times. The customer service is okay, nothing special considering it's mostly teen employees, but they have never messed up our order. We have ordered in person, using the app for pickup and also used the app for delivery. Our order has always been accurate. There's lots of sauce flavors to choose from for wings and tenders which is awesome! The tenders are very greasy, a little too greasy for my taste but the bone-in wings are always cooked nicely and the fries have a great seasoning on them. read more

Been here numerous times during covid. They have removed all tables so you can only get takeout or delivery. There is plexiglass between the workers and the customers. All workers are wearing masks. All workers are friendly. Wings and fries are always great! read more

Normally a great place to go, but this time there were too many workers congregating in the cook area (more than Wingstop requires) and they just kept cursing the entire time we waited for our food. I mean non-stop. I had two young children with me. There also seemed to be some animosity amongst the female staff. I understand it's difficult to find people post-covid, but come on. You should be professional no matter where you work. ... Well, the order was wrong and had to be refunded. Once a favorite place to get wings, but we won't be back to this location. I suggest the franchise owner get some boots on ground asap. read more

Terrible customer service avoid this place like the plague rude and unhelpful. I waited 30 min for pick up horrible one cashier was helpful read more

Literally always get my order wrong even when I call ahead and tell them. I love wingstop which is why we always continue to go back but I have a running count of 12 times they have messed up our order. Last time they messed up our order I called to complain and they just put me on an endless hold. When I hung up and called back they just hung up on my number. I was able to get a hold of them again calling from my wifes number and when they realized it was me they put my on an endless hold again. Some of the most unprofessional behavior I've ever encountered. read more

This team was great, I placed a big online order but the system went down. They followed up and made sure ever I would be ready when I needed it. They had wonderful customer service and my order was prefect. read more

It's cheap, it's easy, it's a block from my house! I find myself ordering from here often, but a few weeks ago, my husband was served raw chicken. Completely pink inside and everything! Normally that would warrant a one-star review, but how the management handled it warrants at least three-stars. They refunded us completely and gave us a new meal! Great service. read more

Terrible. My apologies to the chickens who died for my experience here. Hawaiian wings taste like the were dipped in cheap sweet & sour sauce. I also got BBQ wings, which where just covered in a cheap sauce, much like the Hawaiian. I write this with a belly full of regret. I would never visit this place again. The staff was friendly and working hard to provide a less than mediocre meal. They were doing their best with what they have to work with, which is unfortunately not much. It is the McDonald's of chicken wings. read more

I ordered Wingstop online tonight for my family. They didn't have the option online to mix the wings sauces so I called the store after I placed the order to see if this is something they could accommodate for me. The girl on the phone was so nice and respectful. She had a great attitude and told me they'd be happy to do that for me. When I got to the store to pick up my food, I was greeted by the girls at the front who smiled and welcomed me. While I waited, I noticed how clean the restaurant was, how hardworking the kitchen staff was and the friendliness of the employees. I asked if they had a tip jar because I was so impressed by the employees that were working only to be told they couldn't take tips but appreciated the thought. Kudos to management and whomever runs this restaurant...great job! Thanks for a great experience at Wingstop. read more

I recently had Wingstop on March 21, 2021. their bone-in traditional wings never disappoint me! I always order my wings extra crispy with extra sauce, and they always give me that they never mess up my order; the wings are just immaculate. If I could give it more than five stars, I would. The customer service was excellent; once I got there, they asked me for the order name, and I received my order instantly. I placed my order online, and navigating through the website was easy. I recommend going to this Wingstop. Their service never disappoints! read more

Service was much better than my last experience, they must have new employee, friendly and fast service

Its amazing to see how overstaffed this place is and they could never get an order right. We have been going here for years, but lately their inability to deliver the correct orders is getting out of hand. Last time we ordered online, we request well done, so it takes longer than usual...so we arrived about 25 minutes after the order was placed and confirmed and our order hadn't even been processed. Today again, we ordered online... requested well done as always and surprise when we get home all wings were soggy!!! Waste of time and money! Will no longer go here. read more

I love the wings, but this last visit was frustrating. I ordered online this time as it tends to be a long wait, I see why now. I was early for pickup and there were 6 employees behind the counter, none acknowledged me for a couple of minutes. Two were trying to fix a register issue, the one on her cell finally rang me up. Three seemed to be trying to help one count a till and they were all struggling. I would recommend counting money in the back for safety, but it was also painful to witness. These 4 seemed unable to function alone as they moved in a flock. One stood around playing with her hat but not wearing it. It was incredibly unprofessional. I did get my order and it was correct, so there's an achievement. read more

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Order the thighstop and food was way over cooked and turned to Jerky never again how does someone actually say this is ok to serve read more

Wingstop - Way over cooked thigh turned to jerky - Chicken Wings Near Me - Thornton, Colorado

Overpriced for poor quality wings! $10 for 6 wings and a drink! The wings were chewy, fatty, and undercooked. There is also no excuse for there dining room to still be closed. Will not be coming back to Wing Stop. read more

The employees here are horrible! While waiting for my order, I heard them all in the back swearing loudly, using the f-bomb. There were multiple customers in the store. Then I heard one female employee tell the other employees that she was going to get her nipples pierced. Really? I'm not a prude by any means, but this kind of talk is not appropriate at work! read more

The place to go if you need either overcooked or undercooked, cold wings, or if you want to pick up a nice case of COVID because of the patrons without masks. It's also a great place if you want to wait a long time, listening to employees bitch, moan, and swear. read more

All the patrons are not wearing mask. Not practicing safe social distancing. It's interesting how the next door is practicing but this location is not. I'd be concern getting food here. read more

Typical garbage chain, bunch of employees that have a personality of a rock, could care less about customer service. Came in for an online order pickup, paid, got my drinks and sat down. After 10 people came and went almost 30 minutes later I get up to ask if my order was ready.......and what do you know, it's been ready since I paid. So this lazy clown of an employee didn't check if It was ready when I paid he just carried on being lazy. I was so pissed I didn't even care. My options are: tell them to remake it? Yea so I can waste another 20 minutes of my life waiting, argue for a refund? Yea ok, not gonna happen, so the best option is to hammer the survey, come on yelp and write a stupid review that will do nothing on my stupid phone and go home and eat cold soggy garbage and take it up my pooper. Yay for all businesses these days ran by teenagers that are lazy, unsocial, rude, you name it, society sucks AND NOBODY DOES THEIR JOB RIGHT ANYMORE. Poop. Update: after doing the online survey and asking to be contacted I still have received no call, just another example of how pathetic these mini chains are ran. The receipt wants you to do the review, ok I did it.........oh the review sucked and you want to be contacted? Well fork you consumer, as per usual pathetic chain, pathetic food, pathetic employees and management. read more

I have GOT to learn to look at my food before I drive away, this place has NEVER gotten my order right. They offer credit to make up for their mistakes but I would rather have had my dinner. read more

The wings were good. Nicely sized for the most part. Cooked properly. Nice flavor with the hot sauce. The cajun fries were way over spiced - the fry guy just absolutely dumped loads of the cajun seasoning on them to render them inedible). I let one of the staff members know and she happily replaced them. The staff members were actually very good. They seemed to be very conscientious and hardworking. It was very busy, but they were on their toes making sure things were getting done. One guy came around asking all of the diners if they needed anything. That's really great to do that! Now, some of the issues - the biggest issue was that I observed the guy who was busily preparing the fries/rolls eat some of the food. Yuk! He wasn't the only one who did it. I observed 1 other guy eating back in the kitchen as well (while working/prepping food). I did admire how hard the fry guy was working, but I don't think he should eating the food like he did. The other thing that was really bad was the music. They had rap music up way too loud. Gave the place kind of a rachet vibe. If they are going to blast rap music up that loud, I'll just go to another wing stop that doesn't do that. read more

This is the third order I've had where they didn't bother to cook them longer like I indicated on the order form. Extra well done is not a suggestion. Wings were soggy. The French fries even soggier. To top it off, coke was flat too. $31.68 spent on food that wasn't digestible. read more

How completely unfortunate. I rarely rate chains as being good places to eat, but I had made an exception with Wingstop. Now, the quality at most locations has declined significantly. The sauces are still really tasty, but the wings are more often than not completely cooked to in-edibility. The rolls once great, often now are just garbage. The service was rarely worth mentioning (what else can you expect from minimum wage employees) but the last couple of times in the Thornton location, I was treated extremely poorly. The manager even argued with me after I mentioned the last order was not correctly fulfilled. The response by him was to lather a disgusting amount of butter on the rolls, so much that the rolls were not visible beneath this layer of un-melted fat. I just hope there was no phlegm mixed in with it or the rest of my order. The owner should pay attention to this review. So should the health department. I wish I could order again because wings are one of my few guilty pleasures. I just don't want to risk my and my family's health. Big boos to Wingstop and it's management. read more

I wish this location would get it together. There is 15 people working here. Not really sure what they do. It's dirty and the trap music makes me want to kick a puppy. Bunch of little kids in the back having a good time instead of doing their jobs. Should have to wait 20 minutes for an online order ever! read more

The service and knowledge of their products is awful. I've been to other wing stops and have never had issues, but this one is particularly bad. The last time I was here, our order came out and they put it in a to go bag when we were dining in, which wasn't awful, but they didn't ask. Then some part of the order came out regular wings when they were supposed to be boneless. This time I asked about their .60 cent ala carte boneless wings and the guy working the counter didn't told me there was no such thing, even with the sign behind him saying so and a gal next to him also said they still had the deal. The staff is extra special, and the lack of attention to detail or even care for detail is miserable. read more

First time visiting this particular wing stop, and as usual I ordered the garlic Parmesan fries which are good every time with the exception of this one. They literally arrived dry & in a pile of Parmesan cheese, no exaggeration. Usually the wings are evenly coated but nope! I had to dig my wings out of the Parmesan. Unacceptable read more

I have driven by this place on several occasions, getting Heaven's Dragon next door, etc. but have never had an opportunity to try them out. I was getting tires over at Firestone on Sunday and thought it was a perfect time to right the wrong. The store is clean, food appears fresh and the wait staff is courteous. They are not ones to try and help out your budget though, as one unfortunate gentleman found out- he noticed a special that would have allowed him more food for the same price and they refused to give him the special. I opted for just the "hot" wings, sauce was good, but not that spicy. My son went for the boneless wings, the breading was a little greasy but overall they were okay. We spent $7 per person ($21) and all walked out comfortably satisfied. Will I go back? Maybe, but only for classic wings with the atomic sauce. read more

Good wings, great flavors, and cheap beer. Pay no attention to the moron who reduced this place by a star because "the dang things are so messy." Step your game up. read more

Haven't had them in over two years. Thought I'd give them another try since the WingStreet near me had closed for takeout orders already. Walked in and the clerk seemed annoyed that someone would order so close to close. No one else in the restaurant interacted with me during this time. My fries were a soggy mess in the 10 minutes it took me to get them home. This company still hasn't figured out how to pack food "to-go". Buy some boxes for fries so they're not just sitting loose in a "boat" in the bag. This may have contributed to the fries going soft. The boneless wings were nothing special and considering the other parts of my review mean I'm not going back. Two chances are enough--surely some other places have great late night wings. read more

Disgusting and so overly salty, I had to throw away my food. The spice wasn't one to *enhance* the flavor, it was just spicy. And I LOVE spicy. Done right. This was just hot/spicy, but with no attention to flavor. Everything just bad. The service was slow and stuff. The price was OK. The staff was fine on the congeniality side, but so slow. It was open late. Trying to be positive, but I'd never waste my time or money here again. read more

Horrible experience today. Waited an hour for our 12 wings. The manager Jason thought it was funny. He laughed when his online ordering system was messed up and several orders printed out as we sat there and waited. Promised that our order would be the next one up and never was. After an hour I finally asked for my money back and he just thought it was funny. I would recommend a new manager, one with better people skills and not that knows how to handle conflict appropriately and also one that actually knows how to prioritize. read more

For starters tonight 1/4/19 i placed an order online and it said it would be ready within 20 minutes. So i showed up about 23 minutes after order. They ask me online? I said yes and gave them my name and they didn't have it in the system at all. So we re did my order. Than to proceed, and added cheese to my order for my fries. They said 5-10 minutes. So as I'm about to sit they said they found the order physically but not in the system. They said five minutes to bag my food. Okay sure i guess. I sit down. I get up about 7 minutes of waiting and ask if it's ready and they said they didn't see my order again. So i was told to take a seat because it was being made again. 30 minutes go by... total of 42 minutes so far. I get frustrated and get up to ask if my order was ready. The blonde girl asks online or pickup. I said i already paid I'm waiting for my order. And she said is it online or not. I said I've been here for 40 minutes waiting for my food. And she asked my name i told her and she said in the most sarcastic way sorry for the wait. I said thanks and filled my drink and proceeded to head home to only get home and find out my order was completely wrong! I decided i waited long enough for this i might aswell eat the wings i was given. To only find out that they are colder than room temperature. Poor customer service. Very disappointed waiting my time and money. EDIT!! I called to speak to a manager and they put me on hold for 16 minutes!! If i were placing an order is this acceptable?! Not one bit! read more

Wingstop - Chicken Wings Near Me - Thornton, Colorado

I've been here many times. I pretty much always get half original hot and half garlic parmesan. The garlic parms smell like feet but taste really good. The original hot has a great flavor and pretty good spice. Wednesday is "wing Wednesday." The wings are cheap. They also have a happy hour for beer. I have had the atomic wings. They are extremely spicy. Not as much as some "spiciest options" at other places, but still very spicy. The fries need some experience to order correctly. First, get them extra crispy. If not they will be limp. Second, get the seasoning salt on the side. Sometimes they put way too much. It's pretty good stuff though. It's really sweet. It has sugar in it. I know it sounds weird, but it is very good. I can't believe that guy who took a star off for them being messy. What? Are you kidding me? They are wings dingus. They are always messy. read more

We have ordered on many occasions but today this freshness and flavor we're wonderful. We love the mango habanero and garlic parmesan. So good. Fries extra crispy is essential for delivery read more

Nothing but positive things to say about this place, the service, and the wings! I ordered 150 wings for work at 9am, they open at 10am and had them ready right on time at 10:30am. I arrived at 10:25 so they offered me a free drink while I waited. From what I saw the restaurant was spotless, and the staff was very friendly, I will be back!! read more

The family's favorite place in town for wings. My favorite are the Lemon Pepper and Hot while the hubby and kids love the Garlic Parmesan. Try the family size take out specials. The fries are good and seasoned well but they get soggy with take out so we always double up on the veggie sticks instead. Seating is limited and this place gets very busy so call ahead or expect a 15 min wait while they make your wings hot and fresh. read more