Best service in the world. The hospitality is impeccable and we were greeted and served like we were royalty.

Incredibly rude service from the lady at the cash register. We asked politely if we can have just the tenders without the combo and she rolled her eyes. Paid for my order and realized she marked my name is "bad". Didn't feel comfortable as it may have been a code word to tamper with my food, so i asked for a refund. Her name states Carmen on the receipt but when verbally asked she told us Anna. Either way she was rude. read more

See all

Not at all what is advertised. So disappointed. The portions but the small cup of ranch is 1.75. read more

Wingstop - Chicken Wings Near Me - Petaluma, California

Ordered a 6 piece classic wings and forgot to ask for "well done." My wings came out looking raw and when I asked for some well cooked wings the cashier acted like she didn't understand English. I just wanted a refund at that point. Poor customer service. read more

The service wait time for an eat in chicken dando was extreme. One cook was hammered by multiple takeout orders ordered online that kept in house me and others waiting 25-30 minutes. Very nice cashier, but in simple house orders should be given priority. The final product was delicious but not worth the exaggerated wait time. The owner needs to hire another cook or work the line to help out. read more

Wingstop - 25 minutes waiting for 1 chicken sando, and it's still not here, yikes! - Chicken Wings Near Me - Petaluma, California

Today we had an amazing experience at Wingstop! I arrived to pick up my order and realized I had accidentally placed it for tomorrow. Even though it was busy, Aramis and Christian kindly and quickly prepared my order for today--and even added extra wings! The place is clean, the staff are friendly with excellent service, and the wings are absolutely delicious. Special thanks to them for making game night perfect! read more

Wishing I could put a lower review the cashier was incredibly rude forcing to pay for 3 fries instead of 2, completely getting rid of our voodoo fries. One cashier fixed my order for free and was incredibly nice. Fire her please very unprofessional. read more

So the damn cashier can't speak fucking English and didn't understand what I was saying , she charged me 3 fries when I asked for two voodoo fries basically saying she couldn't do what I asked for thankfully another worker there fixed two of our fries and only charged us a ranch , please wingstop be more considerate about who you hire because this is not okay, I paid more than I needed to and paid for an extra fry that went to waste . read more

I ordered some cheese frys to go. They were horrible. From working in restaurants I know it's because they don't change their oil often enough. That leads to the issue of cleanliness. read more

Initially I received someone else's order, I ordered the 6 wing combo (with bone) and got handed a chicken sandwich once I brought it back which was literally one minute from getting it it took another 15 minutes just to get my original order. The girl was nice and offered a free brownie to me and my friend for the inconvenience. The wings were bomb, until I noticed something fluffy. It was just so gross. A very noticeable feather was attached to my wing. Definitely recommend going to the Vallejo location. read more

See all

First off, I put in an order at 6:20. I walked on at 6:30 to ask about my order and the enlarged lady seed off and bewildered looking at me. She told me to go sit down on those really uncomfortable chairs for 30 dam minutes! She then asked for my name several minutes later and it turns out the bag was there the whole entire time! Do I wasted a good 45 minutes of my busy day for this. Won't be eating here. Eat at Buffalo Wild Wings or ANY other food place. read more

The honey and original buffalo boneless wings are so good. The fries and ranch uhhh so busssss. I got it delivered. Love that they offer delivery. read more

Wingstop - Chicken Wings Near Me - Petaluma, California

They forgot my ranch dressing that I paid for. It was a to go order so I didn't realize until I got home so I called them. They said next time to let them know. When I came in a week later and told the manager that I wanted the ranch that I had already paid for she looked at me and said. " I'm the manager and you're not getting any free ranch dressing." Extremely unprofessional and uncalled for and to say that in front of all the other patrons. All I wanted was what I previously paid for nothing more nothing less than she decided to belittle me and act like I'm a common thief. I have not been there since. read more

Food quality good but the wait times are hideous. And after my two young boys waited 45 minutes, they forgot to add an order we paid for. Called to inform them and the manager said there's nothing he could do and hung up on me. Ridiculous! read more

Every time I come in, they are very nice and welcoming I been trying out all sorts of things on the Menu, the boneless wings, to the corn, it is all amazing I would definitely recommend, they have always gotten my order right never had a problem with them. although they do take a bit 10-15 minutes but all good it worth the wait. read more

****BEWARE**** The cashier was literally picking his mouth with his fingers while he was trying to take our order. I say "trying" because he spend 5 minutes trying to figure out how to put the most simple order in possible, and could somehow not figure it out. After 5 minutes of him touching his lips and mouth with his fingers for 5 minutes, I finally left. If that's what they do in the customers face, just imagine the lack in hygiene and cleanliness in the kitchen. DISGUSTING!! read more

Cashier was super rude. She pulled the receipt off the bag and when i said i needed it, started shaking her head back and forth as I was inconveniencing her. Weird. read more

Highly do not recommend! Wings aren't that good and will get you sick!!! I had gone here to have a meal with friends and was violently sick for a week. A week later another friend of mine got sick after eating here also. Please find another location. read more

The customer service is TERRIBLE here every single time! The cashier is sometimes friendly but I only ordered a 3 piece tender combo with a side of corn and it took 31 min! And the fries were cold like they were sitting on the counter too long waiting for my three tenders to be cooked. You say you make your food to order but it takes FOREVER and it's not even hot. Do better Wingstop I won't be back I don't care how good your chicken is, the service sucks. read more

We had a great experience the first time we went, but this time was different. We ordered our food and after we had paid they told us the wait time (30 minutes). They were completely understaffed-I felt bad for the workers. There was no ice for the drinks We decided to see if we could cancel our order. Thankfully, they were able to do so easily. This location needs more people to staff it OR find a way to manage the online orders so the staff isn't overwhelmed. read more

You just had to forget the ranch didn't ya... what a shame. I was looking forward to this meal and you ruined it!

I love wingstop!! one of the best wings places here , the fries taste amazing, as well as the boneless wings and corn. I usually stick to mild and original sauce because you can never go wrong with that! They also have the best ranch.The service is good, positive people and they always try their best to make it quick & flavorful! read more

Wingstop - Boneless Meal Deal & Corn - Chicken Wings Near Me - Petaluma, California

See all

Finally, Wingstop is back in Petaluma! In my opinion, Wingstop wings are worlds better than B***alo Wild Wings, so this is a welcome addition to the neighborhood. Let's start with the good: - The wings (original) were perfectly cooked and crispy - Fries were also cooked just how I like them and seasoned well - The location! It saves a 15-min drive to Rohnert Park The not-so-good: - You can tell employees are still getting their footing. At least six staff were working the line, and it seemed chaotic, with only one cashier and a constant flurry of customers. I wished one of the many employees on the line (or the manager) would come help expedite online orders, which seemed to be what most people were waiting for - The hot honey rub had absolutely no flavor, it tasted like there was simply no seasoning/flavor on the wings at all - The fountain soda syrup/water mix is not right, and tasted off, which is surprising for a spot that just opened While it might seem like there is more not-so-good than good, overall I got some good wings and some good fries, which is usually why people go to Wingstop in the first place! I'll definitely be back, and I am sure the efficiency and quality will even out soon. read more

I want to start off by saying I typically love Wingstop. But this location has to step it up when it comes to their cooking and reliability. I ordered take away, an 8 pc combo plus an additional side of Cajun corn. Sadly to my distaste when I opened my bag I found that they drenched my wings in so much oil that it altered the taste which made them practically inedible. Then to top that off they didn't bother putting my fries in my bag. But the Cajun corn was good and so was the Dr.Pepper. Overall if you like Wingstop check out another location. read more

Terrible service. Slowwwwww. Bad attitude from cashier. We waited more than 45 minutes for dine in. They focused mostly on to go orders. read more

Went here yesterday for some lunch. The guy that took our order suggested we try the chicken sandwich. He started it was really good and very juicy. So my wife and I ordered one for each of us as a meal. He was wrong! Both sandwiches were dry and disgusting. The fries were soggy. They had no utensils to eat with the guy said they were out of them. They were also out of ketchup for the fries. The soda machine had no ice for our drinks. It took about 30 minutes for them to make our sandwiches and fries. Another customer also was upset it was taking so long. Hands down one of the worst meals we've had in a long time. read more

By far...the worst and driest and tasteless chicken Ive ever had in 54 years and 3 continents.

Bitch ! You open at 10 you wait at 45 minutes to make my food forward my called you can't even answer the phone like what kind of business and people do you people hire like very very bad CustomerService don't even recommend what a damn shame everyone in there that's on that shift today this morning should be all fired cause it's unacceptable honestly! read more

Longest wait time aver for fast food insane took longer than sot down restaurant. So so slow

i ordered 5 boneless wings and it took them 30 MINUTES. wings were buss tho. . read more

Upon walking in a group of employees standing outside opened the door & welcomed us in! The lady on register was really nice as well. The food was average & disappointing for the price. My cousin & I both got the 10pc combo. Only difference was she had boneless. Her garlic parmesan ones were more accurately plain nuggets. . While mine was overloaded with Parmesan.. mine was pretty tasty but my cousin was a little disappointed. We both received soggy fries. when we asked for napkins they pointed us to a giant paper towel roll lol. The best thing was the Cajun fried corn!! read more

Took 45+ mins to get order had to leave without fries. Super understaffed, feel badly for the employees.

For a fast food joint it's not terrible. The staff were pleasant. The food was alright. Overall rating I give a 4 out of 10. This place is pricey. I felt a little bamboozled after I ate my meal lol. Wings and sides weren't anything special. read more

my food took over 30 minutes to come out, the lady that was cooking the food by herself was really kind, but the one behind the register was rude read more

service is excellent the food is good it's always busy here I recommend the corn for a healthy snack