Excellent service from Kimberly and Nave they really were up against a huge crowd and made it happen. Great attitudes and precise in their approach to service helping my family have a great experience and amazing tasting wings!!! For the record they are much better than the wing stop on Bayou blvd. The wings were cooked to perfection! read more

Stopped by recently and I'm glad I did. I started to avoid after reading some of the reviews but giving it a try it turned out to be a great experience. I ordered 30 wings for my family and the young man who took the order was attenti and respectfu. He even helped me with the struc of my order to curtail my family's preference. I watched this guy I believe Nave and his supervisor I believe Kimberly deal with a host of people being backed up so I was pleased to receive the food timely and correct. Truly good to see two young people really care about their job and what they are doing. read more

The lady was nice the atmosphere was good except for the table they were sticky but other than that amazing!! I loved the experience the food was good and the fries were heavenly the ranch and ketchup is amazing!! All they need to add is more seasoning to add more flavor the food is so fresh and hot and crispy overall nice experience thanks!! read more

Wingstop - Chicken Wings Near Me - Pensacola, Florida

We ordered lemon pepper wings meals. The wings were undercooked and all off the flavor was in the bag! The bag was so greasey that they doubled it before giving it to my husband. No quality control or respect for the customer to give them a subpar product! If they continue to do this, they will be closed soon! read more

Wingstop - Chicken Wings Near Me - Pensacola, Florida

When you order online it tells you a certain time but when you go to pick it up you have to wait an additional 30 minutes so I was very upset so why order online need better service read more

I rarely eat wingstop so maybe I'm wrong for expecting the wings to be a lil bit bigger or all about the same size. Most of them easily fit on the fork and was one bite. Was not worth the price. I was satisfied with the voodoo fries. read more

Wingstop - 8 pc boneless wings - Chicken Wings Near Me - Pensacola, Florida

This is a very busy wing stop location when I went to get my food they were out of napkins in the lobby area and the tables were a bit sticky. The staff was amazing I went in the evening and the shift manager took my order as if I was sitting in her home with such attention to detail that I felt extremely welcome. I ordered my wings fried hard simple request most restaurants mess it up, but they nailed it the fries were a bit lackluster, but other than that it was a decent experience. read more

The food is very good, but the wait time is long. Partly because of how busy this location is. The inside is clean but very small. I recommend just getting it to go. read more

The lemon pepper wings are so good. Fresh food every-time. My fries are always soft but it's perfect for this type of meal. The service is fast and the workers are always nice. Very clean on the inside and everyone greets you when you walk in. read more

I wanted to give one star for their staff but the wings I smashed on so I will give it 2 stars. I have been to many wing stops all over the country but this is by far the worst location and the most unprofessional staff I have ever ran across! I did an online order which went flawlessly and the food was made in the time the order stated it would be. And I will go again to hopefully give yall more stars when it's not superbowl Sunday. It was like a staff party when I walked in. Nobody acknowledged me walking in and I was the only customer. I stood there listening to them talk amongst themselves... About 10 of them! I finally said I had a pick up order and the girl shouts 5 feet to see if there's a order for me ready smh. I wanted to laugh because it was a bit comical how unprofessional they were. read more

They literally never get the order right, I don't understand how they always send the incorrect flavor every time. This is my third time ordering from this location thinking that maybe they will actually get the order correct but of course they don't. I ordered Korean barbecue and they gave me lemon pepper. Please hire people with basic reading skills because how do you get it wrong every single time. read more

Wingstop - I ordered Korean barbecue flavored wings through the website and the receipt says it as well but they gave me lemon pepper. - Chicken Wings Near Me - Pensacola, Florida

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They never get my order right. like how hard is it to give the customers what they ordered? i work in the food industry and it's not hard like come on. do better. read more

Straight trash. Found a curly pube in my wings. Btw count your wings, they've ripped me off 10+ wings every single time. Tried calling over 10 times, nobody home. Lazy workers. Don't advertise late night service if you won't provide it. Last time I'll be ordering from this expensive dump. Straight up trash. Deuces read more

Not the best Wingstop I've been to, but not awful. The floors are slippery all over the restaurant (& I went in my work boots), including in the bathroom. The bathrooms smell like a rundown gas station & the sink & toilet seemed to have a film on them. Very sweet staff & good tasting chicken. I did have a wing that looked like to hadn't been cleaned well though (it had a bundle of fried feathers still on it). Wasn't awful, but I'm probably not going back there. I've heard there was a military discount, but I went in my uniform & didn't receive one. Wasn't looking for it, but in case you'd like them to add it on, I'd ask! read more

Wingstop - Cajun wings - Chicken Wings Near Me - Pensacola, Florida

This order is in regards to my mobile order for pick up I placed on Super Bowl Sunday. They were SLAMMED, and had probably a dozen personnel working in this small location, and understandably so. My order was ready at my pick up time and was correctly packaged (all in bundle). The sole reason for the two star review is that one of my atomic tenders was RAW on the inside. Not pink meat, not fatty, RAW. That is unacceptable, and dangerous at that. The rest of the food was as ordered... but I can't look beyond raw poultry, even on one of the busiest days of the year. read more

If I can give negative 0 stars I would it's so bad here the service is so bad worst customer service ever lazy people saying inappropriate things to us didn't even give us our full order we ordered Louisiana voodoo fries and we didn't even get them I hope I get my refund I've been calling and nobody answers I hope I get this resolved because I'm very upset that my Order wasn't even right after waiting for a very long time for it and the A/C doesn't even work was waiting there in the hot wing stop I never want to go back to this place I don't recommend anybody to go here worst Wing Stop Ever they ambient isn't even welcoming they don't welcome you when you enter this wing stop and ignore most of the other people coming Never Coming back here. read more

Food is always good and taste fresh. I get mil disc, just have to ask. Staff could use better customer service etiquette, but overall ok. Will not use their restrooms. They need to set out garbage cans at dining area. Tables are not usually clean , as you can see oil smudges. I have not had any problem. read more

Don't order from here unless you want to wait double the promise time, deal with rude employees or get your order wrong every single time. 3rd time was not the charm so I will never buy from here, I rather drive further to a better location!!!! read more

Everything was great The service and the food will return again for another experience.

I ordered 30 piece bone in wing in store and it took them over an hour to cook them. they were not busy at all. at the time I was the only customer in there. While it took them over an hour to have my food ready they three customers had come in after me and placed their order and got their food before me. Not to mention the person who was taking orders stayed on their phone the entire time as well as they were giving away free soda to people who were walking in that they knew. Save your money and go somewhere else, customer service sucks and this place is going downhill quick!!! DO NOT WASTE YOUR TIME OR MONEY HERE!!! read more

The service is great !! I know to expect a longer wait Thur-Sun. as the week comes to end and we all want our food handed to us,but the smiley faces and friendliness of the hosts and the finger licking great wings are well worth it . Thank You!! I recommend to all who are looking for a meal for the family or an event they also have the best fries and dips in town:) read more

The customer service was bad. They left me on hold for eight minutes. but the wings and fries we're good

Let me start off by saying, I was not a fan a wingstop. Last night I had a craving so bad for some wings I gave in....and I'm glad I went to this location!!!! The cooked my wings PERFECT!! They were cooked just like I prefer, and the right amount of sauce. The fact they forgot my ranch, I'm still giving 5 stars because not only was the food great but the service was even better. The young men working were so polite and kept me updated on my order. 10/10 highly recommended this location!!! read more

Ordered boneless wings (50) special. The taste of the wings were good at least he ones we could eat. Some were so hard because they were over cooked. I ordered three different dips got all the same. Fries were good but you can't eat wings if they are hard. Will not order from here again. read more

I have had WingStop delivered to my residence several times over the past year. I believe thru DoorDash. It's always been exactly as ordered, freshly cooked & they have never forgotten anything. Oh wait - once they accidentally forgot to add my 2 brownies but they notated it in house. The very next time I placed an order, they made up for it by adding 4 brownies. I thought that was incredibly generous! Their wings are *amazing*! Gosh, I'm craving it right now as I type this. Get ready WingStop! read more

Online ordering - awesome. Left without getting our drinks - bummer (yes, we returned for them). Realizing our "seasoned fries" had absolutely NO seasoning - failure. When you live & drive an hour away just for wingstop cravings, this can kill the night. read more

On 12.18.18 I phoned an order at 5:14pm. They told me 20 minutes so I ran an errand and showed up at 5:45pm. My order hadn't even been started because the "cashier" was getting drinks at Starbucks. I couldn't wait so I told them not to make the order. 1 hour later someone from Wing Stop calls me wanting to know if I was coming to get my order......the next day I called and spoke someone who claimed she was the manager and she'd relay the message to the owner. I offered to have the owner call me directly so they could hear it first hand. It's now December 26 and I've heard nothing. Needless to say I'm super disappointed that nobody cares about the service or lack there of their business is giving customers. I personally will never go to another Wing Stop. Listen to your response. It's excuses.....look all your read more

My family and I called in an order on a typical Wednesday night and it literally took over and hour for them to have the order ready. The cashier that was there getting was super rude and seemed annoyed with everyone. While paying for my order the phone kept ringing and ringing and she wasn't even picking up as I assumed they were orders to go, not to mention they were still open for a couple of hours. The service in general was just terrible, never going back. read more

Wingstop - cars parked in front of a store - Chicken Wings Near Me - Pensacola, Florida

i had Starbucks ordered to this Wingstop and one the employees went out their way to steal my Starbucks drink and then my order from here I got non of my sauces. read more

Place has gone downhill!! The servers and the food has changed for the worse!! Save your money and go some place else!!

My wife and I decided to give this place a try as we both like wings and didn't want to drive across town for Buffalo Wild Wings. It took 30 minutes to get our order of 6 wings each. Our wings were dry and and meh at best. The staff seems to not care and is very under trained. When asked for ranch that was supposed to come with our meals they seamed bothered. When I asked for some sauce (not a respin, just sauce on the side) the "cook" got all butthurt about it. 10/10 will not go back. A waste of time and money read more

We did an online order , went to pick up - as paying customers we should not have to call after leaving and seeing we were missing items . Yes we should check beforehand as we always do BUT as an establishment , your employees should always make sure orders are correct to prevent issues and negative feedback. Maybe not bag to go items until customers arrive. read more

This shit is horrible my fries are old and so are my wings plus the service was bad. I do not recommend anyone eating here at all read more

Wingstop - Wingstop on mobile hwy count your days out wings were old too - Chicken Wings Near Me - Pensacola, Florida

This place hasn't been reviewed in over a year, so I want to let everyone know nothing seems to have changed in that year. There were only two women working, and through no fault of their own, they couldn't keep up with the orders. The manager/owner should make sure this place is properly staffed. We waited 50 minutes to get our food, and in my opinion, it was not worth the wait. The fries were the only thing that were any good. The staff was friendly, except for one remark about me not being happy after they told me my food was still not finished after having already waited 40 minutes. Honestly, the owner needs to hire more people or properly staff the store, and they wouldn't have as many problems as they do. Also, I'd suggest adding a trash can so customers can throw away their own trash instead of leaving it on the tables. But, it seems, after a year of the same reviews, the owner won't change and this place won't be in business very long. read more

I ordered online last night and when I called to check this morning, all was well. Then I get the text alert and my food is 10 minutes away, then 12 minutes away, then 11 minutes away, then 15 minutes away. I call and ask what the deal is and I`m told, Oh, the driver should be there any minute, 20 minutes ago. Will never order from here again. Our food has been riding around in someone`s car for 45 minutes, totally unacceptable. And the tip was $21 for a 2 mile ride to our office. Enjoy that tip Mallory, it will be the last from our office. read more

The most friendliest customer service i've received while being at pensacola florida, and the food was delicious

Greetings ! This was my 2ND time visiting this location. Order successful both times Ms. Nyah was very professional on both occasions. Military discount allowed at this location. I will choose this location over the other location because of the customer service we received. Thanks keep up the good work YEAH !!! read more

Food is excellent service is awesome and they actually asked me for my ID when I use my credit card which I love businesses to do read more

Wingstop - Chicken Wings Near Me - Pensacola, Florida

This location is hood as hell !! Better have a concealed weapon for protection.. Also employees work at their pace.. Call ins? Forget about it.. Called in order , came to store 22 min later, chicken was just dropped. I'm telln you , you will see a video on Worldstar w/someone fightn over some bad service over some chicken ! This is just a bad side of town... I'm surprise they even have a wing stop over here.. Should be a liquor store..! read more

I was here on 13th of July and ordered 15 bone in flats wings and it took them over an hour to get ready. I was tempted to ask for my money back until Michelle the cashier stepped up. Michelle is very sweet and apologetic for everyone else. She promised me to have my order re made the next time I was in the area. Thanks and only reason I'm giving 2 stars because order wasn't correctly cooked after such a long wait time. They don't care about making orders as they come in. They pick and choose which ones to prepare. Terrible service. read more