Nothing special for a pick up order. Service at the front was alright. The guy was nice, just seemed swamped with online orders.

While the food may be good, I would caution anyone from this location as it is extremely poorly managed and run by people who clearly care nothing about the community. I was there this evening, the lot was full and a car parked poorly that caused everyone to shift over. I went in, paid for my order which was not ready, I went back to my car to move it, when another person pulled up on top of my bumper, called me a foul name and spat on me.....All in front of the store manager who did nothing, but help the other person carry his food order out to his car. I went back in and said I would not do business with them and wanted my money refunded, they refused. I asked for the the store manager, who turned out to be the same person who saw the altercation and did nothing, I asked for his manager and/or the store owner and was refused. Had my dog not been in the car I would still be there battling this because it is WRONG! This is not courtesy, it is not right, how many of you would allow someone to spit on your family member, call them names, and just do nothing. As I was writing this someone named Ben, called from the 773 area code and claimed the party at the store who claimed to be the manager was not and that the store, has no responsibility for what occurs in the parking lot, even though it happened directly in front of their window and the party who lied claiming to be the manager, came out of the store to help the other person with his order. Again.....I ask, is this what we should expect from businesses who gladly take our money but no responsibility read more

Ordered online, classic wings which is bone in. When I got home one of the orders was all boneless. Not sure how they had mistaken the order when they received the order online and it states it clearly. It was too late to go back...it's a drive to go there. Did not enjoy my meal. They should double check the orders that they give to their customers, most especially when it's all stated on the receipt. read more

EWW Eww and EWWW!!!! go here only if you're in the mood for bland unseasoned pieces of fat swimming in a pool of nasty tasting sauce

I came in very hungry, they told me it would take 30 minutes because of their rush...there was 2 people in the restaurant and then people who came in after me were receiving food before me...and they seemed to be more interested in talking about each other's dating life than getting my food...I had ordered boneless wings...that I finally got after asking about my food and I heard "shit I forgot" my wings were cold...I asked the lady why they were cold and she said it must be the sauce...I love wingstop but I won't visit this location again read more

Everyone was very nice ... The place was clean and we came at a time that was not busy. Ordered Hawaiian and B.Q. both was ok was expecting better flavor. The fries with cheese was good. We will come back and give them another try. read more

If you want good wings this place can't be beat. Prices are very reasonable and you get a good amount of food for your money. My favorite are the hickory smoked BBQ wings. If you're going to get a side get the fries. I don't know what seasoning they put on their fries but it's crazy addicting (I'd go here just for the fries honestly but the wings are great too). read more

Good wings and fries! They are very quick with the orders. We went on super bowl Sunday and were told 30 minutes and ended up waiting for about 10 minutes. Probably the best wings in the immediate area. read more

We walked on here for the first time today and my son was contemplating the garlic Parmesan wings. The cashier have him a boneless wing to try. He didn't like it so we ended up getting mild and hickory smoked BBQ wings. OMG! They were so good. They brought the wings to our table too which was nice. It was 2:30 in the afternoon so it's slow here - but still really nice of them! There are about 10 4top tables and a couple 2 tops- from the outside it does look like a carryout joint. There are three TVs mounted and good music playing at the right volume so you can actually have a conversation without shouting. :) read more

Atomic and Cajun sauces are tasty, as in great flavor in addition to lots of heat. Best wings around.

mmmmmmmmmmmmm , chicken wings. Chicken wings rule, and these are my favorite kind. I hate when wings get too much breading, and these have none. The sauce selection is lighter than some places but 9 styles should be enough for most. I got BBQ and Hawaiian and really liked them both. The potato salad was average at best, still it did the job. The fries were very good but were cold by the time I got home, booooooo! If I wanted to be Maury Povich show fat, I would be here every night. As it is I will just blow this place a kiss as I drive by. read more

I live nearby and have passed this place 100 times. I'm not a big wing fan, but decided to try a chicken tender basket. Service was good, and I got the chicken, fries and a drink for just under $10. It is not fast (I waited about 10 minutes.) The food was good - fries were a little soggy by the time I got home 5 minutes later, but their ranch dressing is divine. One weird thing was that they put your fries in a basket, with no lid for to-go orders. So, it's awkward carrying the bag out because the fries aren't contained. I just thought that was weird. Anyway, I might try this place again, but not being a huge wing fan, I'm not itching to go back any time soon. read more

Probably my favorite wing place around the wings are always hot crispy and the sauces are so good! They give u lots of celery and carrots and their ranch and sides are Awesome! It usually takes a while to get your food but I would rather wait for crispy hot wings done right then rushed undercooked slimy ones they always do a great job and will continue to come back again and again read more

I ordered over the phone. The wings I received didn't have any sauce on them- it seemed that they were coved in just oil. The staff isn't very attentive either. Not going back. read more

This place is awesome!! I love the Garlic Parmesan and Hickory Smoked BBQ wings. The dips are fantastic. The place is real clean with great flat screen tv's to watch all the good sports updates. It was a little hard to find, but when I used the address in the previous review It was easier to find. The other address had me in the middle of a neighborhood. read more

Good boneless wings. About the same price wise as buffalo wild wings. The employees are friendly, nice decor. Sauces are pretty good. The atomic is the 2nd hottest but could be hotter. The lemon pepper sauce is great. Not a spicy sauce but very flavorful. I would recommend that too anyone that doesn't like heat. The fries are really good too. read more

Wingstop is my go to wing joint. Love the food. Surprised by the negative reviews as I have had generally good experiences at this location

Been here a few times again since my review. Wings have stayed just as great, and service has been great as well.

They are just wings but it was an experience like never before. Will deffinetly becoming back soon and often

Tried Wingstop for the first time today because Franks for the Memories (our "go to" wings place was closed). Based on prior reviews, we must have caught Wingstop on a good day or they have improved their service. Our online order was ready on time and hot, service was courteous. We tried three flavors; mild, BBQ, and mesquite. Mild and BBQ were tasty and juicy. Mesquite was good by slightly drier tasting. We noticed that Wingstop's wings are meatier than Franks. We still love Franks but Wingstop is worth a try for wings if they can maintain consistency like Franks. read more

I wish there was an option for no stars because this is by far the worst wing stop I have ever been to. The customer service sucks here! My husband and I visited this location for customer appreciation day, the flyer simply states five traditional wings per customer for free from 5pm - 9pm the fake manager refused to give us the deal he said its one order per group we told him that's not what the flyer says he refuse to give us what we deserve as customers. We have spent hundreds of dollars at this location, I simply asked the fake manager his name he refused to give us his name, he claim he has no name and that he was doing us a favor by giving us free wings. The man went as far as threatening to call the cops on us, simply because we told him that's not what the flyer states. He grabbed a group of flyers and put them in my face, this was so childish and unethical on his behalf. This is ridiculous and we are highly offended. There's NO way any person should be treated like this at a restaurant EVER. We will not be spending any more money with this corporation. I'll take my ass to Buffalo wild wings where I'm appreciated! read more

Wingstop - The fake manager who put flyers in my face and grabbed my phone - Chicken Wings Near Me - Mundelein, Illinois

Horrible service 2nd time I order and first they messed up my wings by giving me boneless and now they forgot my ranch when I clearly payed for it and I called them and asked them to double check my order to get it right read more

Good wings, no fake ingredients like Buffalo Wild Wings. The parmesan garlic wings are my favorite, real grated parmesan cheese with garlic and butter mmmmmm. The mild are really goo too. If you like spicy as F$@# wings then get the atomic, my friend ordered them and couldn't talk for around an hour after eating them. Goof stuff, nice staff, gave us free celery. read more

The re-opening of this place was very exciting for me. But the excitement quickly faded as I was waiting for a couple chicken strips and a small fry for 25 minutes. I didn't know it took that long to make those chicken strips. The food was good but for the price not big enough. read more

After so many years of great service/food at the niles location we were extremely excited When this wingstop reopened. The wings and fries were cooked to perfection and the customer service was excellent which was why my wife and I were in there sometimes twice a week but.......roughly 3 months after they reopened things started to go down hill and our orders and the customer service were never the same. The fries were either burned to a crisp or cold with no seasoning, and the wings were dry and over cooked or boneless when we ordered traditional. The staff seems like they love to argue with you about the order instead of being apologetic and making things right. It's always a hit or miss going in there these days, I really hope things can change. read more

My husband and I love the wings at here, even better than BWW. However, the service is getting worse and worse. The wings are still very awesome it is the extras that seems to have fallen by the wayside. When asking for light fry seasoning, they appear to have put extra to the point where we could not even eat them. The veggies we received were rotten, the carrots were actual brown and squishy, not at all appealing. Will be a while before we order again, but not the level it used to be, which is a shame because the have a great product. read more

I'm frequent customer of this location. I place my order online and from time to time in store. The food quality is always maintained and the new staff is great! Once I ate in store with my family and my food was brought out to me despite the orders are picked up in front. This shows that the staff really does take pride in their work. read more

I'm so upset at Mundelein's Wing Stop. ! Be careful when ordering food there. They just tried to have me pay for an order they messed up on. I'm so hurt since this is one of our favorite places to eat wings at, until I ran into Jay the manager there.......I called to order 30 traditional wings as usual . When picking up the order, Jay said "you are here to pick up 30 boneless wings?" I said "No" I ordered "30 wings with bones." He said no you didn't, I took the order "and began arguing with me. I said "obviously it was a misunderstanding. But I do remember the person I talked to over the phone had a very soft voice and I could barely hear him. An employee approached my husband and said that he is willing to correct the order and it will take 12 minutes. We said "that is perfect!"as he walked back to fix the order the manager yells at him not to do it until we pay for the 30 boneless wings and continued to insist we pay in front of another customer and Really why would I pay FOR SOMETHING I DID NOT ORDER. IT WAS YOUR MISTAKE JAY!!!! So we just ended up walking out with nothing!!! What a waste of time driving there!! read more

Very good wings, great variety of sauces. I stopped by this joint as its close to the parents house. It is admittedly pretty balsy for any wing place to open up a location in Mundelein since Frank's dominates the Buffalo wing market in these parts (and for a good reason). But I thought I'd give the place a chance. This is a franchised chain, but they do the chicken right I admit. All wings are fried the same, no coating or batter. They are frying the wings right though, they are still moist but crispy without over drying, the wings are fried per order and are not sitting around getting cool or dried out. The nice thing about wing stop is they have at least nine types of sauces. I tried hawian, hot, garlic parm, and lemon pepper. They are all good. I'd still have to say that Franks still has the number one Buffalo wing recipe in the area (probably the country), but Wingstop sauce is very good, I'd call it fairly even in taste with BW-3s. But wingstop does have all those other sauces and they are very good. In particular I enjoyed the Lemon Pepper. Hawaiian is good if you are looking for a sweet flavored wing and garlic parm is pretty self explanatory. For the perfect cookedness of the wing and quality control as far as frying them per order I give this place the highest marks. The storefront itself looks relatively plain in its little strip mall, but its surprising roomy inside, and while sort of corporate-chipoltish, its not a bad place to eat in if you desire. Fries are good and fresh, mine were sort of salty though. Value is pretty good and prices are reasonable for portion size. Since this place does nothing wrong 5 stars. read more

Not going back here. Don't do online ordering because they don't know how to use it. They got 3 things wrong and forgot an item when I upgraded and paid extra for it and when we called them, the GM just blamed us..... a "Sorry" would've been nice. Some advice.... drive 5 minutes more to Franks for the Memories.... better food, nice owner and staff. read more

When wing stop first opened it was our go to place for wings. Now we have noticed a significant change in both customer service and the food. The change is definitely not for the better. Every time I call to make an order I feel like I'm talking to some kid who has absolutely no clue what they are doing, in the time that it takes for me to order my food on the phone I could drive over to wingstop order my food have it cooked and be home. There is always a new person working when we go to pick our food up. I believe that says a great deal for what type of place this is, that they can't keep their employees. This last time not only did they forget our dipping sauces but still charge us for it but the kids working behind the counter were eating the chicken. We actually saw them eat a chicken wing and then throw half of it out. If that isn't gross I don't know what is. I think I've seen enough. read more

Yuck! We waited 20 minutes for wings while watching other people come in and have their orders made/send off to go. The restaurant was empty. The boneless wings we had were heavily breaded and not good. It was a shame, because my husband and I love wings and this place is right down the street from us. We won't be going back. read more

I usually love the wings from here... But the employee who was closing Monday night 2/3/14 was a complete lazy, douchey employee. It was 10:40 and I called to ask to place an order for take-out. His response was "sorry we're closing up." Um, you're open til 11, but I said ok and hung up. I was already driving towards wing stop and was literally only about 3 min away. So I decided to stop in to maybe get a different answer. After asking for 1 order of wings, he proceeded to tell me he could only do boneless. I personally don't like boneless so I asked why, his response of course was "they cook faster, we're closing soon." First of all, it was 10:45, they're open til 11:00. Second, the fryers weren't being used or cleaned. Third, how long do wings take? Honestly, maybe 6 min? Then you put it in a bowl and toss it w hot sauce, how hard is that? Doesn't even hardly make any mess. I've worked in restaurants my whole life, I know what it's like to get a table when the restaurant closes in 10 min. But then they stay for 40 minutes. From start to finish, wings should take a max of 10 min. If you hate ur job, then quit. read more

Wingstop is my go-to place. I come to the Mundelein location all the time. I went last night ordered my original 6 piece boneless combo all Louisiana rub. I used to work at Wingstop in Tinley Park so I know how things go behind the counter. I got my order last night & my wings were barely coated with any of the Louisiana sauce, it was just straight dry seasoning on it. When I brought it to the counter the "'manager" was arguing with me that Louisiana rub is just a pure dry rub and they don't make them "wet" unless ordered that way. My wings still should have had some sort of wetness without ordering that way, and they were COMPLETELY DRY, with just the "dry rub" on it. I waited an extra ten minutes for him to remake my wings which I didn't ask for that, I just wanted the Louisiana sauce put on there, tossed in the bowl and handed right back. it was completely ridiculous. read more

Very inconsistent. Different staff working every time I've been there. A few times the wings have been great. Very crispy and meaty. I especially like the lemon pepper. Other times wings were so fatty i couldn't eat them. Fries are over seasoned. They charge you $1 for veggies which are inedible. Once i watched a member of the staff eat fries that were on the counter and it so happened they were actually my order of fries that she put into the bag and handed to me. Another time i found a hair in the wing sauce. The location and online ordering is ideal and convenient but i will no longer be ordering from here until management makes some changes. If you're looking for good wings in Mundelein go to Frank's for the Memories, great wings every time. read more

Seriously the WORST wing stop I've ever been to. This specific location needs to do a complete staff turnover. I have experienced some of the rudest, unapologetic customer service from the crew in Mundelein that I will no longer eat wing stop unless I am driving through another town and see one. I've given 3 or 4 chances now, and I'm still amazed at how the easiest things are missed. Twice I've had online orders not even started until I walked in and told them they had one... Once I've called and instead of listening to my order the employee just interrupts with a "yeah how many do you want all together man?"..... Another time they forgot all of the ranch dressings for my family's order even tho we ordered extra and paid for it.... And another time they stacked 6 boxes on top of each other in one bag instead of splitting them into 2 bags, which left them spilling over the oily hot sauce on my front seat..... I love wing stop, but this store really doesn't have it together at all. It's really not that hard... Nice smiling faces that can speak in a respectable manner, good quality products, and a clean establishment..... That's what it takes. From now on I'll go to Buffalo Wild Wings and order it to go. read more

Ordered online, arrived at the time it said my order would be ready. Had to wait an extra 10 minutes for my order because they were fixing an order they'd gotten wrong earlier. Finally got my food, went home, and mine was wrong when I opened the bag. Called them, they said they'd fix, so I went back and they'd gotten it wrong again. Gave up. read more

Wingstop is back in Mundelein!! The Lemon Pepper wings are our favorite and the fries are great!! :)

I don't get why people are so obsessed with this place. I got the regular buffalo wings, bone-in, and they were disgusting. They were not cooked long enough to the point where they were mushy. It felt like I was eating fat. I also got the cheese fries and the coating of them was sweet like someone rubbed cinnamon on them. I will never return. Frank's for the memories all the way. read more

If you want this location to close again, you're on the right track. Kid working the front counter takes 3 phone calls before acknowledging I'm even standing there trying to pickup our order. 10 minutes later, I receive my order without any sorry for the wait (I was the only customer in there). The wings were cold and soggy by the time we got home. The loud rap music blasting curse words from the dirty kitchen in the restaurant is another fine touch. Needless to say, we won't be going back anytime soon. read more