This place has gone down hill. The food is never ever pushed out on time. They tell you 18 minutes and it takes 50 min. So many employees standing around getting soda, eating fries and laughing having a good old time and we customers just sitting there patiently waiting. People yelling at the employees for their lack of care ... they seriously need some leadership there at all times. It's disappointing. read more

My fave WINGSTOP in the high desert!! Super fast service and they always get my order right

Guess what second time coming here and again the staff is loud, rude, using bed language, and to too it off ... this time they made fun of my name , to my face! Oh and when I asked and paid for ranch, said that it would take 6 minutes. Yes, I took it as a joke but did not have time for playing games I have to go back to work. Love the wings hate the service at Main Street...For now on I will just have to take the extra 15 minutes drive to go to the wingstop on bear Valley, hopefully they are better at service. December 4th at 8:15pm read more

We love coming to wingstop and we had great service tonight by Brittney, an excellent employee here at wingstop!

Mismanaged staff who cannot handle a weekend dinner rush. Filling orders way out of place and fries tasted like garbage. Not paying attention to any cooking instructions. Basically you get what you get and expected just accept it because they're busy. read more

Cashier was very informative customer service was on point. I would definitely recommend this place to all my friends

Wow. What great service. It's not too often you stop at a quick bite to eat and have that. As soon as they noticed our order wasn't exactly what we ordered they apologized and comped the rest to make our order perfect and brought the rest extremely fast. Definitely will come back! All of this is because of Eddie !! Thanks Eddie !! read more

Wingstop - Service was great and food was hot...what more to ask for ? - Chicken Wings Near Me - Hesperia, California

Came in for lunch with Family Jennifer was very helpful ! Definitely coming back soon !

I ordered over the phone and went to pick up my order. My food was ready exactly when they said it would. The cashier was very thorough. Great customer service, from ordering on the phone to pick up. He showed me my food. Which was made the way I requested. I paid for my food and I left. It wasnt very busy but they were busy. The chicken was piping hot but delicious. I ordered a 10 piece boneless wing combo with baked beans and a drink. I order the boneless wings plain. I asked for parmesan garlic, teriyaki and honey mustard to use as dip. The green tea wasnt very flavorful so I added lemonade and that hit the spot. They need better drink choices. The food cost me about $13 and some change. Everything was flavorful and fresh. I will definitely go back. read more

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As busy as it can be in here sometimes, today we were the 1st ones here. Big shout out to Jennifer, cashier. Thank you for being so friendly! I love me sum fresh food! read more

Thursday 9/3/2020 at 10:00 PM. This is a great please to come if you want to get exposed to COVID-19. I was shocked to see NONE of the employees preparing the food were wearing gloves. In addition, the heavy set guy with the pony tail behind the counter was also not wearing gloves. He was handling money from the customers and opening the food to make sure the orders are correct before giving it to the customers. Shockingly, he was wearing a mask around his chin. His nose and mouth were exposed and he would periodically go to the food prep areas to talk to the other guys over the food. He would also pour sauce in a little plastic container to distribute with the orders. I observed the operation for about 5 minutes while I waited to place my order. I was so (^*#€"&) DISGUSTED, I just walked out the door. I am not going to die over a piece of chicken wing. People - be careful, be aware of what's going on around you especially in a place like this where food is prepared or served. In hindsight, I should have taken photos and/or make a video and post it. Needless to say, I will be reporting this to the health department first thing in the morning. read more

Lazy workers smh, they take their sweet time to do anything. all staff needs to be terminated I Ordered here a few times to give them chances and it's always the same issue. The Wait time is ridiculous and my order always comes up short. They're so busy talking about their private lives then doing their damn job. read more

The chicken is four stars, the service as well. Sauces all sucked, we tried them all, the seasoned fries had a ton of seasoning salt, nothing but sodium overload there. Therefore 3 stars. Prices, like other chicken places are higher than other fast food though we were lucky to come on a monday 50 cent boneless wings!! Tuesdays as well, we went with 15 boneless, as well as a 3 strip combo with fries and a drink which was almost $8. The strips are a bit better than the wings, more crunch, more meat. The sauces all either pure cornstarch, sugar, oil, butter or just plain salty. The food came out about 10 minutes after ordering, I can tell the place gets packed, we were there shortly after 11 and by the time we left the line was out the door. Not much seating, but very clean and the staff is on top of their game. I'd come back if I'm craving some chicken on a monday or tuesday but full price wasn't really worth it. read more

Wingstop - Chicken Wings Near Me - Hesperia, California

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Great wings. Great flavors. Veggies are always fresh and chilled. I recommend this place for a quick take out meal. It is also great to take a few baskets to a party for finger foods. Good service here and you are always greeted with a smile. A+++ read more

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Jennifer was so amazing, she proceed my order so fast and efficiently. She always take our orders.

Awesome customer service very helpful to get your moneys worth as a single mom that was very helpful. Only issues was waiting almost 40 min for someone to finally start my order of food... to go orders and delivery's was way more important then mine i had this at a 4 star review and edited it when I waited almost an hour for my food wtf if it's online only then say that before I wait forever read more

I love chicken wings and wingstop is always a wing place I stop at. They cook to order and only had to wait 10min for my order and this was during lunch time. Register person greeted me with a smile as I walked in. If you have ever eaten at wingstop before, napkins are in the front and when your done eating they pick up your trash! I would definitely come again! PS Their ranch is amazing (; read more

Wingstop - Yummy! - Chicken Wings Near Me - Hesperia, California

Jennifer was a great employee here, greeted us very friendly when entering the store with a big smile, turned my day right side up! Made sure our order was correct & had the greatest customer service! Great sense of humor would love to see more employees like her in the future ! Honestly can say she made my whole night this night read more

Shout out to Jennifer the manager for amazing customer service! I had a minor inconvenience that was my fault & she fixed the issue immediately. This will now be my go to Wingstop from here on out, thank you! read more

Super friendly and welcoming. Great costumer service Jennifer was so nice great deals on meals

Jennifer is always the best smiling nice greeting customer service cashier I've seen working here in a long time. She's always cheerful and very bubbly she needs a promotion great work for her read more

Jennifer best one every she's very nice playful kind and just a great person to bring the mood up and never bring it down very nice compliments she gives she's just amazing. 100 stars Recommend coming here and also the food is amazing. read more

I love love love Wingstop. Words cannot explain how good it is.. If you haven't tried it.. I suggest you go to a Wingstop. However don't come to this location in the near future. I give this review one and a half stars. Tonight I had the worst experience ever with Wingstop. I understand that this is a new location. So cooks are learning and I understand I came at a busy time of the evening.. However when you get a promise that the meal will be done at a certain time, you expect to receive it at the time promised. Not 30 minutes later. So disappointed by this Hesperia location. It's a shame that this is also the only location in the high Desert.. won't be back here for quite some time, at least until the cooks gain more experience and become more faster in getting orders out and actually cooking food to its appropriate temperature. . Tisk. Tisk. One star for food. Half a star for the cash register girl who has to deal with angry customers like myself and keep a straight face. Oh and almost forgot.. I think it's me but I think they water down their dips.. don't tell anyone I said this... read more

Had the worst experience here a few days ago! The wait took forever....The employees did not seem to have any sense of urgency when it came to assisting customers. As my family and I were there we must of watched 10 customers walk out in those 30 minutes for not being attended. Now let's get to the atrocious wings we were given with the most watered down ranch dressing ever! It's like my wings were swimming in grease, water and sauce! Had I not been in such a hurry I would of checked my food prior to leaving which is where I messed up. Overall my family and i decided to never eat at this wing stop again bc the experience was a complete failure. They really need to retrain in all areas, I am very disappointed. read more

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Ordered 50 wings for the super bowl. They gave me a 3:30 time frame to pick them up, which is when the game started. I went a little earlier and they had them ready to go, which allowed me to catch the game from the beginning. I ordered mild, bbq and garlic parm. All were good. And the mark down is because when I ask for ranch and blue cheese, I was told I had to pay a separate charge for. I wasn't told about that at the time of purchase and wasn't about to hop back in line when I was trying to catch the game. Plus I thought and know most other places offer complimentary sauces. Maybe it's a Cali thing to charge for everything. read more

Love wing stop! I was just talking about how this franchise is brilliant and one of a kind. Make sure you check in to get free fountain drink! Our tables favorite flavor was mango habanero and Louisiana rub! It was finger-licking good. This spot is def approved #tenpieceshawty *however I do recommend they get wet naps. & This would be 5 and not a 4. You have to go wash all that bbq and hot sauce off your fingers in the bathroom! Which I had to wait for because it was occupied. read more

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Jennifer took our order and she was so welcoming and patient. We ordered the 20PC boneless meal and she was able to answer our questions and make us laugh. More places should have employees like Jennifer who go above and beyond and leave you walking out with a smile on your face. We've been to many Wingstop locations and this one will always be our go to based on service and food quality alone. Thank you! read more

Friendly, but they gave me the wrong order. I waited half an hour for my food. There is no excuse to mess up with time like that.

Edited 6/13/2020: Carmen reached out to me on 6/8/2020 and resolved the problem. We finally received our refund from Wingstop today. Thank you so much, Carmen! Original Review: On Sunday, May 24, 2020, we placed a delivery order at the Hesperia, CA, WingstopAfter waiting nearly an hour and a half for delivery, when our food arrived the only thing in the bag were the french fries, rolls, and veggie sticks. We placed nearly a $50 wing order at Wingstop, and only received the sides, which were stone cold. I contacted the store, and they gave me this phone number for "Carmen," the I would like a full refund. DoorDash fee, tip, order, everything. This was completely ridiculous! read more

Amazing service and food was given with the time provided. Workers help you save money as well. Ambiance is flawless.

I used to like this Wingstop, but the last 3 times I came here, the wings were terrible. I gave you guys 3 chances and still you are no wing experts. On average, it is easy to spend 25$ there for 2 people. This food is not cheap for you to be getting trashy wings. Every time I go, I just hope and pray that I get good wings. However, there is absolutely no consistency. My main problem is that they put absolutely no seasoning on the wings. It was a dry wing with a little seasoning thrown on top . Same for the Fries. I've been to good Wingstops where it is amazing and this is NOT it. read more

Wingstop - Chicken Wings Near Me - Hesperia, California

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Jennifer was such a great help taking my order! She had great customer service and was very welcoming!! I would definitely recommend this wingstop. read more

I ordered hot and lemon pepper and they gave me bbq and hot. I called and gave me poor customer service even from the manager I'm a usual customer but I'm going to switch locations. And the wings were dry read more

Wingstop - Chicken Wings Near Me - Hesperia, California

Great service fresh food very quick nice workers short lines great location. Easy to order and simple to learn new items on the menu excited to eat when I order wings too. The kids love it something the whole family can enjoy read more

Amazing customer service., And The food so delicious they were being so cautious with the pandemic and everything was super fresh

Another disappointing dinner from Wingstop. I paid for 2 extra ranches. I made sure I got the correct amount of wings I ordered (because of the last trip) and then I get home and I got shorted the extra ranches I paid for. Doesn't matter which location you go to. They cheat you in someway. Gonna stay away from Wingstop for a few months for them to get their shit together. read more

Wingstop - Paid for extra ranch and didn't get them. - Chicken Wings Near Me - Hesperia, California

The customer service here is excellent and one of the employees, Jennifer, took the time to give us great opinions and recommendations about the meals and offer they have. The place was also clean and had a friendly environmental workspace. Overall 10/10, would come here again :) ! read more

Alright, last night was about the last straw. My friend and I ordered at the same exact time and they were identical orders just different flavors. his food came out maybe 15 mins later. MINE came out 25 minutes later after he received his food.. He stopped eating his food so I can sit and enjoy mine instead of taking it to go. When I finally get my food my chicken sandwich is literally the size of two boneless wings side by side. I devoured it in 3 bites. They need better training because the system they are using is not working. Every time I order online I have to wait 20 additional minutes when they tell me my order is ready. One time my order was ready and it was just sitting and the worker asked me if she could help me with anything and I tell her "I'm waiting on my order" and give her my name. I kid you not my order was ready 10-15 mins ago they just never announced my name . Place is garbage people.. just go staters buy a 10 pounds of wings for 30$ and make it yourself. Management here can't keep getting away with this and those teenagers in the back dragging their feet need to be properly trained instead of milking the businesses money. read more

Came In last minute as we were feeling a bit homesick and immediately felt welcomed and happy that we chose this Wingstop super clean and my Hawaiian wing were extra saucy so happy! My son was greeted by the friendly cashier and was stoked for his cheese dip fries read more

Wingstop - Chicken Wings Near Me - Hesperia, California

Order on the app when I got here food was ready and let me days very good I been to other wing stops and they are never seasoned well here I got the best Wingstop wings definitely will be coming back!! read more