Please excuse the length....but I have to give props where it is due! Big Ups to these guys for how they handled the Super Bowl this year. I ordered wings for last year's SB, but like others, found myself waiting over an hour for my order. I didn't mind the wait as you could clearly see they were working hard. I've had the same experience in year's before at other wing joints. This year, I placed my order on Sunday morning expecting the same as last year but I was surprised when I was informed that the timeframe I chose (5:30) wasn't available. The cashier told me that 5:45 was available for my 100 wing order. I asked her if she was sure and she said yes. Obviously she wasn't going to tell me different at that point. I showed up at 5:40 expecting the place to be a mad house... instead, there may have been 10 customers in the lobby with a couple people waiting outside. I went inside, paid for my order and then waited. I noticed there were orders stacked up in the front. I asked one of the cashier's why so many and she said those were orders that had yet to be picked up. Can't say it was like that last year. When they called my name I was shocked as I had just sat down to drink a beer and watch the pregame. I looked at my watch and it was 5:42... there minutes early! :) Figuring something had to be wrong, I checked my order and it checked out. Totally impressed! Since I still had time, I gulped my beer down and headed home where the wings were totally on point.... 25 hot, 25 old bay, 25 lemon pepper, and 25 BBQ! I will be back....again!!! :-) read more

Wingstop is my wing place of choice, hands-down. They have a ton of flavors to choose from (Louisiana Rub is AMAZING), and as someone with half their family hailing from Buffalo, NY, I can attest that their Hot Wings are exactly what Hot Wings are supposed to be. Probably a year and a half ago they switched to "jumbo wings" so no more wings with almost nothing at all on them: and huge points to them for not upping their prices when they made the change-over. While my fries are sometimes not as crispy as I'd like, they now offer (and have for awhile) a way to check "extra crispy" when ordering online so you have a better chance at getting nice, crispy fries. The service is usually pretty quick and hassle-free, and the place is usually pretty tidy (though people leave their trash on the table so you have to wait for someone from behind the register to come and bus it if you're eating in). Every once in awhile the cashier forgets I paid online or I have to wait longer than expected for my order, but honestly, for the cost and the fact that the staff is always friendly, I'm way-okay with that. Their ranch is amazing, and the large size is sure to be enough for even us heavy-dunkers, and their online ordering system is very user-friendly. This is a great fast-casual chain and I always recommend it when people want to get wings. read more

GROSS! Just absolutely disgusting. And the staff they have working wouldn't be working at my business. That's how you lose it!!! Received 34 of our 50 wings, so disgusting not even edible down to the stale bread.... just yuck. Avoid avoid avoid read more

Average food for a "wing place" specializing in wings...menu board hard to put a meal together as a first timer...table was clean & refills are free...I have driven by several times but couldn't tell if they were open because the lit sign is impossible to see from the parking lot read more

Still a 1 star. I always give an establishment a 2nd try but this has changed in terms of service or food. It's awful ok both sides. The wings were tiny for the price you pay and the service was terrible. This is the absolute last time I will ever eat at a wing stop. Oh and the tables were filthy read more

Ordered 30 wings half parmesan garlic and half lemon pepper...let me say the wings were so flavorful and juicy. We even ordered well done which can easily be messed up. These were perfect! The staff was very welcoming and very friendly. They made sure we had everything we needed. We will definitely be back again! read more

Let me just say that until this experience, I really liked these wings. The wings are great just the experience was unacceptable. I placed my order via the app, which let me know that the order would be ready in 15 minutes. We arrived 20 minutes later (traffic) and when we arrived we gave our name to the cashier who looked around, then found our ticket and "oops". Really?!?!!? Our order was not even started. There were four employees standing around and just talking. We decided to just cancel the order and leave and go to another restaurant. While walking out the door, one of the employees made a remark "have a nice day" with a sarcastic tone. I am not sure if I will ever go to Wingstop again read more

I was excited to go to here for some wings last night as a last minute dinner but left unimpressed! We ordered a 15pc order of bone-in wings, 1/2 old bay and 1/2 garlic Parmesan. Could barely taste the old bay flavor on wings I thought would be larger. Garlic Parmesan were wings tossed in some kind of 'sauce' (sure wasn't garlic b/c I couldn't taste any!) and with a bunch of actual powdered Parmesan cheese dumped on them. Not what I was expecting! I tasted more garlic in the blue cheese dressing (too much garlic, in fact) than I did on the garlic Parmesan wings. That's sad. Our order came with fries, which were tasty and well done. We ordered a side of cheese sauce for the fries but it tasted like the lukewarm nacho cheese you find at a little league baseball game (or any baseball game for that matter). I felt as though I should have had a plate of stale nacho chips to dip in it rather than fries. Service was really great but I found it odd there were no trashcans for customers to use, leaving the folks who worked there to bus the tables in a place where they don't even bring your food out to you. I would expect that from a sit-down restaurant where waiters physically come to your table to serve you but not at a Wing Stop. A trashcan or two would be beneficial. Overall, I'd go back to try another flavor of wing (regular buffalo perhaps) but it's not my first choice of wing places. Update 10/2014 - got carry-out from here after deciding to give them a 2nd chance and I was more impressed this time! Stayed away from the garlic parm wings and went for Old Bay and regular buffalo. Better this time! Extra star added b/c of the better experience. read more

So I have been back and forth with trying this place. Last night I finally decided to give it a go. Well I placed an order before I left from work. It said they would be ready by 6:16. Cool. So I left. Got there at exactly 6:16. Walked in and was greeted by the gentleman at the counter. I let him know that I placed an order online and he got my receipt, i signed and told me my wings would be a few more minutes. Probably waited another 5 or 10 minutes, but they let me know that they were just waiting on my fries and then it would be ready. While I waited for my carryout, I noticed its a rather small place. You can see well into the kitchen (which is kinda nice when it comes to looking at cleanliness of an establishment. The place was clean. I saw their sanitizer buckets and they even have a book similar to ones we use at my job for taking temperatures during the shift. Overall the place was very tidy and organized. I did get my food, and they young man read my order to me and off I went. I got home. We got the Korean Q and the Parmesan garlic wings. The Korean Q could stand to be a TAD bit spicier, but they were still good. The parmesan garlic wings could stand to be a little more saucy. Still good. The wings were meaty and worth the price, i believe. My only complaint is, I ordered cheese fries and the only thing I got was fries with seasoning on them. Not sure what happened there, but I won't let it stop me from coming back. read more

I should have known to stick to the wing stop in Gaithursburg ... When I walked in a young lady asked me could she help me .. I told her I was there to pick up a carry out order ... She said ok and them the phone rang ... She told me to wait as she answered the phone and proceed to take another order as I stood in front of her .. 3 minutes later finally someone else helped me ... No kind of customer service training ... I will not be returning to this store but I will continue to support wing stop ... read more

absolutely the worst customer service as far as wait times...placed an order i was told would be 20 min...showed up 25 minutes later and still had to wait over 40 minutes and this is the 3rd time it has happened...the customer in front of me said he'd also been waiting an hour for his order .....they are never on point there and i assure you there won't be a 4th time...the bird cage...sideline's sports grill....and about 10 other restaurants in the area have great wings and their stuff together on top of it...i suggest you pick anywhere else unless you have all the time in the world!!! read more

AMAZING WINGS!! By far the best around. The only suggestion is to order before you come. They take a good bit to come out.

The food here is pretty good. The establishment is hidden in a shopping center. Its nice and clean. The wings come in several flavors and there are other items on the menu as well. The food is served hot and made to order. read more

As a Florida resident I was a long time Wing Stop lover and patron. Imagine my delight to find this while driving around the neighborhood that I recently moved to!!! So far they have not disappointed and I hope this location does well. Lemon Pepper and Hickory BBQ are my absolute must haves. read more

Always good service and good food for me. I would recommend that they find some way to cover the fries (foil would probably work) for takeout orders because fries can get soggy pretty quickly. Sometimes they don't put enough sauce on the wings, so that's a problem. Maybe if there were some way to purchase bottles of their wing sauce at the store it would make people's experiences a bit better. Regardless, I haven't had a bad experience yet with these folks and will continue to give them my business. read more

Wings are hands down best in area. However would not recommend doing online ordering. Placed an order, got an email saying they received it and when we got there they said they didn't. However after waiting and getting home to missing a side item we were upset. Called and Eddie the owner was personable and very apologetic. Handled it like a boss! So we will continue to patronage them because of the great wings and customer service. Stuff happens sometimes. read more

The wings here are alright at best. One of the top three wing places in the area. The choices are limited and the wait is normally way too long. But other than that the foods good. (For a wing place in MD) read more

I will never order wings from another place again!! For three years that I have lived by wing stop, I have always ordered from them. The staff is friendly and the food is amazing!! read more

Love wingstop and the people the food is amazing and they even throw away the food for you and it's just great food overall and really good service and they don't take long to cook read more

Theeeee.... slowest place ever. It's 2:40 and haven't received my food. I ordered at 2pm. Not a place to come on a lunch break.

I've always received great service here, especially from the night shift. They know both my wife's name and mine, which we appreciate. It shows that they take the time to get to know who they are serving...that and the food is why we continue to come back! read more

Wow! I'll be honest, I did not have high expectations for his restaurant. Before I decided to eat here, I read the negative reviews. I was a little worried. However, I was craving wings and this happened to be he closest store. I'll start with the service; it was also better than expected. The cashier was kind and helpful, as this was my first time trying Wing Stop. He offered me to sample the different sauce flavors available. The restaurant was very clean, as was the restroom! When I got my food, I was surprised at the size of the wings and they were hot. My fries were also hot! Usually, most fast food places, fries or entrée are hot, usually not both. Then, I tasted the wings.... WOW. Crispy and flavorful! I had mango habanero, Louisiana rub and original hot. All three flavors, including the original hot were very tasty. Usually, at least for me, I find wing sauce quite salty (wings to go, Glen Burnie Wings, Buffalo Wild Wings-which I'd like to make known I absolutely despise that restaurant, but I'll leave that to another review). Here, is just the right amount of flavor and spice, without tasting too salty! I have to say, I am very impressed with Wing Stop. I will definitely be returning. I have to say, this now made it to my personal top fast food restaurants. read more

Great food. But order says 16-21 minutes it'll be ready ... 2 times in a row, it's over 40 minutes!

My experience today was aweful. The tables where dirty. I had to ask them to clean it. I ordered rolls they literally where cold like from fridge. The took them and placed in oven for one minute they they said. Still cold they did not want to refund us and was very unprofessional. I won't be back read more

I was truly disappointed! I am a person who loves flavor. I ordered 2 flavors. The spice was non existent!! If I order habanero I expect it to be hot. The food made me nauseated! I prefer BWW over this place.. read more

I've went here the past two days for lunch and I have to say they were the best wings I have ever ate. Perfect crisp to them and we got them in a quick manner. I highly recommend this place if you want great wings. read more

Try their Louisiana or Cajun flavored wings. So damn good I can't resist driving by wingstop without placing an order. Also, the staff is professional and charming. read more

Told me there would be a 35 minute wait on EVERYTHING! PREPOSTEROUS! UBSURD! That's 100% unbelievable and I am offended! The unmitigated gull of them! read more

This is by far the best wing stop I've been too. When they say 18 min the wings are ready in 18 min. The staff is friendly. This is worth the drive way better than the on in laurel. The family deals are worth it in the long run. read more

I ordered online and picked a time (3:00 pm) to pick up order. When I got there, the jerk at the register said they never received order. No apology, nothing. He just acted like I was bothering him. He made no attempt to try to make it right. I will NEVER order from them again. read more

Ordered my food online wait time was 16-21 minutes. Waited almost hour. Cashier wouldn't break my $100 dollar bill. Had to leave find change . Came back they seemed irritated. Received my food which was good but store had no napkins or hospitality. Long story short food was good but workers are very rude read more

This WingStop is such a perfect place to order delicious wings! I am a student from the University of Maryland, and we held an event that students formed a team of five and whoever eats the most wings would win the competition. That being said, I ordered 2,500 wings from the WingStop at this location at the 6710A Ritchie Hwy. Every single wing came in as a hot, warm, delicious, and perfect condition that I could easily tell the event participants enjoyed so much during the competition. The owner, Ms. Cheryl and the the manager, Ricky were one of the nicest people I've ever met because they were friendly, professional, responsible, and understanding. I would definitely come back to this place for upcoming events like this !! Highly recommend ! read more

Wings took 1/2 hour, service is terrible didn't explain anything. If you order just wings they don't come with ranch or blue cheese those cost $1 each. When I asked about it and requested to buy some the staff then ignored me while they chatted amongst themselves for several minutes read more

This is my favorite wing place! The food is always hot and ready when I come to pick it up. I usually call in a complicated order and there is never an issue on the phone or when I pick up my food. I am extremely confused with the prior ratings about the staff! The evening employees are extremely polite and always greet me with a smile. They are personable on the phone and kind when I pick up my food. I come here all the time and not once have I felt that they were too busy, unprofessional, or rude. I was SHOCKED when I read that! I also love that they are open until 12 every night. Highly recommend! read more

stopped taking orders early so they could get off for the holiday... even though i was in the restaurant.

Well, I was REALLY in the mood for some good wings. I stopped by the UPS Drop off store several times this week and kept eyeballin the wing place. Well, Placed order on-line after seeing some good reviews... Not nearly as impressed as I hoped or expected. The food "smelled" wonderful as I ate a bunch of fries on the way home. Good fries ! Got home excited and ready.. Tried the boneless lemon pepper sampler....hard as a rock...Not Good. Dogs like them. "FAIL" Went for the classic cajun wings...Not too bad maybe a 6 out of 10....Habenaro mango boneless wings...was like chewing on a chunk of wood with sauce on it. un impressed. Baked beans were good...Potato salad was under cooked. Hard and crunchy potatoes...odd... ( On a good note) The service was GREAT. Nice people. Friendly and helpful. Food was ready fast and hot unfortunately it just wasn't good I seriously doubt Id go back or encourage anyone else to try them next time were on a wing craving mission. Fries were good and I seldom eat fries.. Baked beans were tasty. read more

This restaurant just flew away from my mind. Just like I almost forgot to write something, I forget that I will go back to this. My wings I cooked at home are better than wings here. read more

Only 4 stars because I usually have good service there, but my order when I got home was wrong this time. I didn't receive the lemon pepper I asked for which is also on the receipt. I really do not like my wings spicy. My husband ended up getting more of his spicy wings. I usually do not have a problem and can walk out without checking the bag. I am checking every time now. read more

This place is awesome! The staff especially Ricky... go over and beyond. But the most important part is the food looks like the pics!!!! I definitely recommend this spot. Been going for 3 years now. Keep up the awesome work!! read more

I hardly ever leave negative reviews. In fact I've never reviewed on yelp before, because I generally just go back to places I like and avoid places I don't. But tonight at this location was so bad I actually feel the need to post about it. I placed a large order for several people around 4pm, with a pickup time of 5:45. I walked into the store at 5:40ish and gave my name. The young lady behind the counter gave me the wrong total, then found my correct order which I paid for. She handed me the wrong number of soda cups at first but that's not a big deal, I asked for another one and went and got my drinks while I waited. I asked if there were drink holders and she told me she had none up front but would check. So far, nothing to get worked up about. I come back from filling my drinks and the girl points to a bag that was sitting on the counter when I walked in. She tells me this is my order but the kitchen made it "kind of early" so my fries are cold and they're going to fix them. I say that's fine and they take the fries out. I then ask, "how early did they make the order?" The girl checks the receipt and says "um, like an hour ago?" Okay, so. An hour is a long time for food to just sit. I ask if the chicken is also cold. She says she doesn't know. I said well, if it's cold I'd like it redone. She replies, "well we can't reheat the chicken, just the fries." I was honestly taken aback. I said, "so you want me to take it home a reheat it???" Probably in a snippier tone than I meant but seriously. I wasn't asking them to reheat it, I frankly expected it to be remade. She goes and gets someone else, I guess a manager, who says, "I can't touch your food to tell you if it's cold so if you want, you can check." So while this has happened several other people have picked up their freshly cooked food and now I'm opening my carry out containers to touch every item. They're all basically warm. Not hot at all. But at this point I'm irritated and I also realize they just told me they are "reheating" the fries, not making new ones. I made it pretty clear I was unhappy. I asked if there were drink holders since none ever came and the younger girl never went to the back to check. The manager goes back and I stand and wait with my half reheated food and melting ice in my drinks and she comes back and just says "there aren't any." Nothing else. At no point did anyone apologize for the situation. Not a single part of it. And now she's literally not even looking at me, nothing. I just left. It kind of amazes me that I paid actual money for hour-old food. I probably should have asked that everything be remade, but at this point it was almost 6 and I had people waiting to eat, and I was extremely annoyed so I didn't want to stick around. Got home, half the order was lukewarm and the fries were hot but clearly just microwaved or something and we're completely limp and squishy. Really gross. This is not the first negative experience with this place. We have ordered from there a couple times before and have had to wait for food for half an hour when we ordered before we even left the house, had items missing from the order, the wrong sauces, things like that. After this, I'm probably never going to order again. The employees clearly need training, in their jobs as well as in the customer service aspect. read more