I ordered DoorDash and these fools gave me the completely wrong order. How do you bag an order that was for lemon pepper wings and give me CHICKEN TENDERS INSTEAD?! Incompetent. Need to train the employees. read more

Food was good, service was good. I dined In, could use a good cleaning, sticky floor, grime on sweet tea dispenser, food on table and chairs. read more

terrible customer service. employees conversations are more important than guest. waited for 5 min before i was even acknowledged read more

Wingstop - Chicken Wings Near Me - Gainesville, Georgia

Stopped in for a quick bite. Wife and I split a 6 piece and fries. Wings are always good here. Crispy outside, tender inside. We hit the hot. Nice heat without causing pain. Service is typical of fast food. Just meh. This places has a small dining room, so seating is limited. read more

Wingstop - Six pieces original hot - Chicken Wings Near Me - Gainesville, Georgia

Boneless wings were over cooked and tough as leather. Fries were mushy greasy mess. Worst chicken I've had in Gainesville.

Celery that i ordered for an extra $4 has fungus on it. Thats is not safe to eat.......Ew. Brown spot/streaks on celery comes from the celery sitting out for long periods of time due to warm temeperatures, which should be refrigerated at all times that cause the food to grown this kind of fungus from moisture and warmth. read more

chick working at register tonight was nasty. she was grumpy and I watched her blow her vape smoke all over the food and wipe her nose then continue to touch others food/ sauces. took almost 40 minutes for me to get my food and there was only 2 people in front of me. And instead of putting my food in a to go box they put it into treys into a to go bag. read more

Ordered Hot/Lemon Pepper chicken strips. Had to come home and add my own sauce and lemon pepper seasoning to it. Too much money spent to still have to sauce your own strips. Will not return to this location!! read more

Wingstop - Hot/lemon pepper chicken strips - Chicken Wings Near Me - Gainesville, Georgia

The friendliest staff! Lemon pepper wings were so savory and hot! I was sad when I finished the last sip of sweet tea. Be happy for what was, right? read more

The cashier was really friendly as I ordered to go. I ordered two types of traditional wings, and two types of boneless. For the prices I am surprised they don't come with dressing and carrots/ celery. It was a bit smelly in the restaurant and I'm not sure what caused that. Wings were fair. Will not return. read more

Giving 3 stars for the customer service! Hands down the best around! We've dined at this location at least 4 times. Was quite hungry this evening 10.30.2021. Placed our order in store. Was told it would roughly be 16 minutes. No problem. I love the fact that your wings are made for YOU! Not like other Wing restaurants that have wings "par" fried, waiting on your order then dropped again. We ordered the "Meal for Two" 15 wings, 2 dips, large fry and 2 drinks. My friend ordered the 10 Boneless BBQ with a small fry... We live in Cumming and don't mind the drive for great wings. Unfortunately, WS missed the mark this evening. The 15 wings had no crunch to then at all, they weren't done. Still very pink inside. The same for the Boneless Wings, they were actually "chewy". Quite disappointed to spend upwards of $30 and not be able to eat. It's a Friday evening, we opted for wings and weren't able to enjoy what we had hoped would be a great meal. Lesson here, I guess we'll have to taste or check the food before leaving.... read more

This restaurant is gross I visited this restaurant on 7/3/23, there were three employees working I placed my order and handed the lady a $50 bill she said they were slow and didn't have enough change I looked in there dining room and it was disgusting, I looked in the kitchen and there was a guy texting on his phone when he should've been sweeping the dining room. read more

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This location is okay. I do like the texture and quality of their wings. I think it is better than most locations. But one thing I have noticed is that at this location they are really skimpy on the sauce. I don't think I've ever encountered a Wingstop that put as little sauce or seasoning as this one does. Usually when I get my order from here the sauce/seasoning is minimal and barely coating the wing so the wing is not as flavorful. Nowadays I call them and ask if they can make it extra saucy if it's a wet sauce or more seasoning if it's a dry rub, and that helps a little bit. But still, even with extra sauce/seasoning it's barely the amount compared to other Wingstops, which is surprising to me. If they could just add more seasoning/sauce I think this location would be nearly perfect! Service is okay. They are usually fine in person but one time when I was waiting on my order the phone kept ringing and an employee picked it up, told them they were busy (they were in fact, not busy and I was the only one there) and that they have to wait, put the customer on hold, and proceeded to leave the building to get Starbucks. And then no one else picked up the phone either. Didn't affect me personally but it was not a good look. Makes me wonder if they would do the same thing when I call in an order. I'll still come to this location as this is the only one I know of in Gainesville, and I do still like the quality and texture of their wings! Hope they improve with time. read more

Extremely slow service! It doesn't matter when you go, the order will never be ready when they quote you. The coke from the fountain machine always taste off. I'm officially done with this store. read more

This place is the worst I ordered lemon pepper wings and the added like a whole ton of rice and it was just so bitter and that was not the worst part. I went to go try and get a drink and got doctor pepper and I'm not even joking the drink tasted like pepto so I spit it out and got Fanta except the Fanta gave coke I was so mad I just stopped and drank my pepto doctor pepper and my extremely salty wings read more

Tried to order $65 worth of food and they could not even take our cash. Also phone was going straight to voicemail for over an hour. Not worth the hassle. read more

I saw 3 workers making wings without wearing gloves. Also waited nearly 30 minutes for 10 wings

I regularly eat here. The food has been fairly consistent, and I don't typically have any issues however the service has taken a down turn in the last 6 or so weeks (for reference I'm writing this in the middle of November, 2019). It's been fairly small things to begin with; an incorrect sauce (ranch and blue cheese are easily mixed up) or one extra sauce missing (especially when I'm ordering online) or a veggie combo side, instead of a carrot only side--something I will still eat. But then it got to a ridiculous point. It's happened basically each time I've gotten an order from here (we order here at least once a week) no matter if I walk in, order online, or order through door dash. The straw that broke the camels back was tonight. They were having a rough night, I get it. I work in customer service, and food service! But when you work with the public you need to be able to hide your disdain for people a little better than the lady running the register was able to tonight. When I got to the register I was informed that they didn't have carrots. That's fine, just celery will be okay. I check over my order, I'm tired of missing items. I inform her that I'm missing my dips (again). She checked my bag to confirm, gave me my dips, said have a good night. But I'm missing my drinks. She checks my order receipt, looks at me, then finally goes over and gets my drink cups. The cook wasn't having a great evening either, but my food was delicious! read more

Horrible and I've alerted corporate! Came A few weeks ago and in front of a little boy the guys working there said the N word, F word, and B word! So bad the mom took her son out and. All they did was laugh about it. Also, short haired lady was rude. To my wife! My wife is a dasher and when she went to the door it was locked and she said "I have a door dash order." The lady said "I don't care!" read more

Not sure why this place has such a bad rating. Every time I've ordered it's been delicious! Much better than Buffalo Wild Wings. The boneless wings are pretty large and have a nice crisp, and the variety of sauces are delicious! I usually get it from UberEats and I think the combo's are a great deal. The ranch they have is fantastic. I don't know what brand it is or if they make it themselves but it's so good on the wings! read more

This store forgets things every single time I go in AND none of them follow COVID guidelines whenever I pick up. One employee was coughing on an order she just bagged as well. When I try and reach out to speak to someone I never get a response. This store also always makes you wait another 30-45 minutes every time. I even place a mobile order so I know when to come in, but I still have to wait even longer. I don't care about waiting, but I do care about knowing what time the food will be done. read more

Waited in the dining room for over 45 minutes for wings and fries with 1 party if 2 people in front

Placed online delivery order for boneless wings and carrots. Waited over an hour and half for my food. Once I received my order it was bone in wings in flavors I didn't order and French fries. I tried to call the store to resolve and they didn't pick up. Called again and they turned off their phones as it went straight to voicemail all the sudden. Would not recommend ordering here unless you like cold food and not knowing what you're gonna get. read more

my wings was drenched in grease I couldn't even taste my lemon pepper wings and two employees was arguing assuming they was in a relationship smh won't be back read more

Horrible customer service , also placed an order for pickup , planned on paying when we got there and once my husband arrived to pick up his order they said he had to wait "because he didn't pay over the phone when he placed the order "so they wouldn't prepare it until he paid , isn't ordering ahead so you can just arrive and pay and pick up and leave , I've never heard such thing read more

kind of ridiculous I had to wait over 30 minutes for an order I placed at 11am for pickup at 6:30pm. would probably go faster if the employees weren't on their phone and actually called out the orders after they were finished. read more

We have used this establishment for multiple work events at the hospital, mostly due to the fact that the entire team LOVES the food, but also because of the great service they provide. Let me also say that when we order, it's a BIG order! Our last order was 1,200 wings plus sides. Even when there was a hiccup with the delivery service through Doordash (huge thumbs down for them and whomever the driver "Madison M." really is who cancelled our order!!), Brandon went above and beyond to get things right for us and kept in touch with me throughout the entire workday to ensure the matter was handled. I can't say enough about their service and quality of food. They are the meal of choice by our teammates! read more

guy at the counter was rude. they only had traditional wings. did not have ice. did not have a/c and the guy at the counter was running customers away as soon as they walked in the door read more

Very good! Did a online order here and it said the wait was 20 minutes. I came before the time it said it would be ready and it was ready for pick up. Food was warm and good. Workers greeted you when you walked in and were friendly. read more

The food at this location I would say is what you would expect from a wing style restaurant. The reason why I am giving it a lower score is due to the atmosphere you will sometime experience from the staff. We have waited while staff were on their personal phone. I have also witness the manager or possible owner tell a customer that you would have to tip them $40 in order to dine in. Whether they were making a joke, the tone and body language did not match a joking style. read more

I called today to place an order, and the female who answered the phone hung up on me. Then I called repeatedly, and no answer. I guess they don't want the company to make any money selling wings. I won't be calling never again to try to place an order at this restaurant, since the employees do not want to work. read more

The food was great, but to the older lady with short white hair, there is no reason to treat your coworkers like that, wether you are the manager or not. So rude, she was giving everyone a hard time when they were clearly working their hardest, she was making the environment uncomfortable and people waiting for food uneasy. I think she needs someone to talk with her about her attitude and maybe suggest better ways to speak to the workers. read more

I'm going to give this place a 1 Star. This happen to me twice already. I placed an order and I was told that it will be ready in 15 minutes which it should be ready by 7:12p. I didn't get my food til 7:41pm. The sad part is, they're not even that busy. Only 2 people in line waiting but I called in. The lady in the back started to freak out and cussing. Fries are old but some of my wings are fresh. read more

After reading all these reviews, I am nor shocked or surprised at the experience of the other customers. My family and I came to order takeout. The store had 2 customers eating, and a person who just left from picking up an order. We ordered the 30 bone in- wings, bbq, lemon pepper, lousiana rub. Under the name NIKO. We noticed that both of the ladies had no gloves on, and were handling the chicken so, into the fryer. It felt like forever for the wings to finish, again the store was not busy, whatsoever. When the wings were finally done, neither of the ladies had gloves on. They then started to bicker back and forth on which sauces needed to be placed in what bowl for the chicken. Finally got the food and left only to come home and realize the wings were DRENCHED in oil and not nearly enough of sauce. I tried calling a few times with no answer. We live in Loganville so it's a bit of a drive. I am so disappointed and my wing experience is completely ruined. Not to mention the next day I had the squirts from all the oil! read more

This place has terrible service. I tried calling their phone twice to place a togo order and the never answered so when we came to the restaurant they told us that they didn't take call in orders after 10 which we wouldn't know because it doesn't say anywhere on their website. That doesn't mean that they just shouldn't answer their phone. We had a few questions. When we show up to place an order we had to wait several minutes just for anyone to acknowledge that we were standing at the register As well as two other people who came in after we did. Their customer service is not good and there's also only two employees working the entire restaurant. The employees that are in here will look directly at the customers and go on about their business without saying a word to them, not even a greeting. There's been people standing for well over 10 minutes just waiting not a word said to them. read more

Flavor: amazing Chicken: amazing Fries: amazing I absolutely loved it. My brother talked about how great it was so of course we had to see for ourselves. I loved it and I honestly can't wait to come back. read more

Last night my husband and I went to my favorite wing spot of all time. They were short staffed and working as quickly as possible. My food came out in a timely manner and my husband and I got treated with great respect and service. The food was delicious as always. I really appreciated how great of service we got even when they were so busy. This place will forever be my favorite wing spot. read more

Went in today for lunch. Place the order at 12:05 and it was ready by 12:15! The place is amazing! I love the wings and fries! Great staff as well. Very friendly and professional. Couldn't ask for more. Great job Wingstop Gainesville! read more

First I like Wing Stop. Was excited when it opened, but I have not had a good experience yet in the 4 times I have ordered. This is NOT about the food, its the SERVICE. This place needs a ADULT to manage it. The service is SLOW, I called in a order and verified that the food would be ready in 20 minutes. I get there to a 18 year old kid telling me that it would be 20 minutes, it had been 25 minutes. People standing around everywhere, 3 kids in the back playing around and doing some orders. If you own this place, you need to get up front and mange it. Or your not going to last long. read more

I really want this like this place. I have given it several tries. However, I have NEVER gone and everything goes 100% well. Here's a list of the things that have happened: 1: no silverware 2: no boneless chicken wings 3: no tenders and chicken wings 4: order not ready after I called 25 minutes ahead 5: no heat on the coldest night In Georgia. 6: worker told me there was a .25 charge if I wanted Blue Cheese instead of ranch. What kind of chicken place runs out of chicken????? read more