I love the fact that Edwards AFB May be the only base in the world with a Wing Stop. The crew currently posted here is doing a fair job at keeping up with the massive batch orders for individuals ordering for their offices. That being said, I ordered a simple 7 piece boneless wings today as a walk in, and I felt forgotten. I stood around for half an hour waiting for my small order. While the customer levels were not like opening day there was still constant customer levels to keep them busy. I am giving them a pass due to this review being made during their opening week. Mistakes can be made, and they are only human, but I hope they dial in a system to handle the large orders and also the small orders.
The lemon pepper crispy boneless wings are quite excellent. I have had them quite often before in and around Anaheim, where the customers can make or break you. I have also had this type of wing up here in the Antelope Valley where the wings have enough room for improvement to say the least. So far, and I will be keeping track, the quality of the chicken, the consistency of frying, and flavor of the wings all deserve five out of five. If they never lose the quality levels they have set for themselves, Wing Stop will have a long tenure at Edwards AFB.
I had to deduct a star simply due to the incredibly high prices, and the lack of larger signage to help people identify which line is which. Overhead signs above their respective register will help. Just my two cents.
To conclude, I am highly recommending everyone utilize the online ordering. I have used this method, and used the traditional walk-in. Waiting half an hour for 7 boneless wings is no way to treat a customer. I know they are busting their butts in the kitchen, but maybe they need to separate large and small orders better. Online ordering will give you a specific time slot, and you can pay immediately so you never have to take up space in the line. I happened to glance at a few receipts today, and the ready times for online orders are within a minute or two.
Overall, they are a welcome sight to our base, and I hope they keep the great food flowin
12-26-2019: Ordered 20 boneless wings, got 20 bone in. Drove all the way home to find out order was incorrect. Side note, the lemon pepper boneless wings are a bit salty compared to the boneless.
12-27-2019: Order was corrected and they were really nice to make the order of crispy fries free too. The boneless wings were super delicious. Only one piece of chicken was a bit chewier than the rest. Lemon pepper flavor was spot on. read more