Rotted soggy semi raw potatoes, numerous wrong orders, horrible customer service and nothing is ever done read more

Wingstop - Chicken Wings Near Me - Crowley, Texas

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This location has been going down hill for awhile, but I'll definitely let the pictures do the talking. Also keep in mind we asked for well done fries with extra seasoning when you look at the fry pictures! read more

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Ordered 15 wings today (02/13/2023) from the Crowley TX location. Out of 15 pieces I got 11 flats and just 4 drums. On top of that they were so greasy it was disgusting. What ripoff. I wll never order from them again. read more

Absolutely terrible with whatever new shift leader they have. I use to go to this Wingstop 3-4xs/month.... I had minimal issues but when I did, they would fix them. Now I called to let them know that the "tenders" they gave me were the same size as the boneless wings, they forgot my ranches, and the fries I received were cold. The first young lady asked me if I would like her to remake the whole order. I politely denied and said could you please just remake my tenders and fries and add the missing ranches. I then hear someone in the background arguing with her. (The cook) I asked her to allow the cook to speak to me if he has something to say or get me a manager. A "manger" gets on the phone. And tells me to bring the whole order back for them to make what they messed up... as if to check it.... I angrily took back the cold fries threw them across the counter and told her give me my ranch and refund my money.... that's when I found out she wasn't even a manger just a shift leader. I was informed that my money should be refunded.... however it hasn't hit my account yet.... they just lost my business.... a regular customer for over 5yrs.... if I were you go to a diff location this one isn't what it use to be. Below I have placed a pic of what was suppose to be mango habanero TENDERS.... you will clearly see they were close to the size of my boneless lemon pepper wings smh.. read more

Wingstop - Mango habanero tender size of boneless wing - Chicken Wings Near Me - Crowley, Texas

Kids working here who can't make an order correct. When you call about your order being incorrect they are rude and don't even apologize. I had to go pick up my correct order after paying delivery and they were too focused on me returning the wrong order and did not offer anything for getting over half my order wrong! read more

horrible service. I door dashed and my order was missing items and my food was cold. I went up there and I had to wait for a new order and while I waited it was a bunch of kids working and they were yelling and cussing at each other and bullying a female employee calling her fat. There were people eating in there and they were looking around like wtf. When I got my food I had to go back in because they still messed it up! Do not go here. I wished I read the reviews first. read more

Due to this crazy pandemic, we have used Wingstop in Crowley multiple times. They are prompt and follow our order. We appreciate them and love having the option to pick up our food and stay safe. read more

Wings were rubbery not some not done fried asked for well done was soggy way to much seasoning got charged for a 32 and got 20oz .. asked for ranh on 2 orders only got one asked for well done wings and we're under cooked worse Experience Do not recommend this location read more

I ordered 8 naked wings with two kinds of sauces, hot and bbq, regular fries and veggies sticks. It was nice to get two wing flavors with no up-charge. There was no line in front of me and the food took about 15 minutes to come out. The veggie sticks were fresh and crunchy. The fries were overly seasoned for my taste. The wings were ok, much larger than what I'm used to. They lacked crispiness and didn't hold the flavor of the sauce very well. The skin was soft, which I'm not a fan of. I may or may not return. read more

Wingstop - Chicken Wings Near Me - Crowley, Texas

Had food delivered. When we realized that part of the order was wrong, we called. We were told we could get refund for the portion that was incorrect or they would deliver the portion that they sent that was wrong. Decided to get refund because we were starving and didn't want to wait on another delivery. Phone was passed to manager who says we can only get refund for their error if we return all of the food. They would not come get it even though we paid for delivery. Explained that only one portion was wrong and there was no reason to return entire order. Manager said he didn't care. It was their policy. Then he hung up on us. No responsibility taken for their error. No attempt made to make the customer happy. Not a business I would recommend to friends, family, or neighbors. There are so many other restaurants in our community that would have bent over backwards to correct their error and that wants to maintain their customers business. Gave 1 star because I couldn't choose 0. read more

Terrible customer service. Got my order completely wrong. When I called there was no apology. When I drive back up there and spoke to the punk kid manager there was no apology. Avoid Wingstop all together in my opinion. But definitely avoid the Wingstop in Crowley. They'll mess up your order and not care. read more

Without going into detail. There was an unconfirmed situation at this location while I was waiting on my food. Was very impressed with the evening shift manager here and how he handled it. Will be coming back to this location instead of others. Just because of his kindness. Wish I could give him a shout out, but I don't know his name. 12/3/20 @ 5:30 read more

Having lunch with my kids at school. Hadn't noticed that they completely screwed up my order. Paid for 3 ) 10 pc wing combos and received 3 ) 6pc combos. Called to see what could be done and the manager said I'd have to leave the school and bring back the meals to be replaced... needless to say, but you'll never getting my money again!!! read more

Staff did not give the correct order, the chicken was over cooked, and the fries were cold. Do not order from this location.

The food just overall disgusting french fries came out burnt chicken wings were hot fresh yet completely dried out tasteless. The grease was The prominent flavor. Customer service nonexistent politeness courteous and greetings all missing completely and the front person working the counter lacking in all Fashions of personality except for rude. When asked a question I was treated as if I should have known everything on my first visit there and then they gave me the wrong information seeing that I do have the ability to read the menu I was able to find out the correct information read more

Damn it. I keep trying to give this location a chance, after chance they totally forgot her ranch totally forgot our celery and carrots not gonna bother going back up there but dammit be accurate read more

This spot used to be so good but unfortunately that is no longer the case. I've ordered carry out from them on 3 different occasions at various times and my wings are always undercooked. I even request extra crispy and they're still raw. I have to finish cooking them in my air fryer. Unfortunately, I will no longer be dining here. read more

Ok, so the Crowley location rally needs to get their crap together. For the third time in a row ordering through Door Dash and calling to confirm the order details quickly after the order was placed, the order is incorrect. First time, wrong flavors. Second time, missing celery and ranches that were ordered and paid for. (DoorDash made good on those.) Tonight, six ranches and a complete meal order was missing. I am not going to patronize this location ever again. The quality control is very substandard. Not sure if it's management's fault, but the blame should be split between DoorDash and WingStop Crowley management for not ensuring the accuracy of the order. THIS IS REDICULOUS!!!!! Will be boycotting this location in the future. read more

bad service and a lot of flies,,, very dirty and no air a conditioning. someone at some point will call the city read more

Wingstop - Chicken Wings Near Me - Crowley, Texas

OMG!!! Ordered Wings at 7:08 and now it's 7:50 and EVERYONE that came in afterwards has got their food and Jeremy... the store manager gave some BS excuse that Bone-In take longer.. yet the table next to us got their Bone In Order 20 minutes after WE ordered ours! And we ordered a 10 piece ! Never again!!! read more

Have always loved Wingstop. However, we have ordered from this location a few times now and sadly we may have to find a new wing joint. Wings have always seemed to be over-cooked and under-sauced when ordering here. Tonight, tried again but ended up getting wings with practically no sauce, despite ordering the wings with extra sauce, or "wet". Also, fries had literally no seasoning at all which made them pretty pedestrian. I called and informed the store of the inadequacy of our order. The representative I spoke with asked if I wanted to return the wings. I said that I didn't have time for a return trip. The representative then thanked me for my call, but didn't seem too concerned to apologize for the incorrect order. Again, I do like Wingstop, but due to the service and quality of our orders from this location, my loyalty may have run its course. Should you order from this Wingstop, make sure to double check your order before leaving. read more

Wingstop - These were the "original hot" wings ordered with extra sauce , or "wet" (practically no sauce). Very disappointing. - Chicken Wings Near Me - Crowley, Texas

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I've ordered from this location twice. The second time was to give them a chance to redeem themselves. But my second experience was like the first. My food was horrible. The wings were not cooked all the way through, even with the request "Extra Well Done" and the fries were soggy. On top of that, my food was really cold. If you're reading this, I would say drive a little further to the next Wingstop location and don't waste your time or money. read more

This place used to be so good and clean. The wings were not good at all. Seemed hard Like they was frozen and the fries were bad too. Wish I would have looked at the reviews before coming here. Will not be back again. read more

Just made an order at the store, one guy was on his phone the entire time, and had the fries sit out for five minutes wings came out hot but the guy on his phone in the back needs to be fired from that place. Terrible read more

Cold wings, waited for ever for cold over cooked wings. They were fried so hard that you would break your teeth trying to eat them. Try another location and it was okay but this location sucks. read more

No matter how many times I come here they ALWAYS fuck up the order. It's like there's no reason in ordering ahead. No apologies, nothing, just... suck it up lady. This place really needs to get their shit together. read more

This is the first time I have ever been so disappointed with wing stop. The wings I received had huge amounts of fat and were chewy like they were uncooked. I have never been so disgusted until now. I hope this is not a reoccurring incident. read more

Wingstop - Chicken Wings Near Me - Crowley, Texas

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It was a simple menu to read from. I ordered lemon pepper and spicy Korean, all bone in, and it was Deeeeelicious!!!

Meh, i normally really enjoy coming here, i was craving wings and sadly when i places my Togo order i went to pick up and walked in, the entire restaurant was full of smoke from the kitchen and i just thought they must have been cooking a lot before i got there. I arrived home and my wings were burnt. Luckily some were able to be salvaged. I think you get more bang for your buck here vs BWW but We will probably being going there rather than here next time. read more

to the girl working around this time yesterday that said you liked my shirt, u was mad cute. read more

Terrible location. Kids were too busy goofing off to get the order right. If you're the owner, you might want to reconsider your staff or you're going to go out of business. My order was right on the receipt, but they filled it incorrectly. We all make mistakes, but there was no sense of purpose or professionalism at this place. Go elsewhere. read more

Have patronized this location since it first opened. Started out ok but has gone downhill since last year. Just took home order that was very greasy. hard, overcooked knots of chicken. I am reminded why we haven't order lately. Will not forget next time. This location has lost my business for good. read more

Jeremy was terrific yesterday. I live an hour away from this location, but every time I'm in the area and hungry I'll swing by. Awesome service. read more

This location is horrible. This was my 3rd time going to the crowley location and the 2nd time my fries are burnt, my chicken is cooked so hard that the meat crunches like potato chips and dried out. I thought maybe it was just the cook that day but nope all three times garbage. Don't waste your taste buds with the mess they serve people. read more

quite possibly the worst wingstop. it's just straight ghetto. the employees were cussing, arguing with each other, yelling, blasting inappropriate music, just flat out rude. not to mention the drink machine was "down", they were "out" of many products and i waited about 25 minutes for my order. the wingstop itself is also gross and you can tell the employees don't care about cleanliness. i don't mean to be a karen but it's just so unprofessional and annoying. if i could give zero stars, i would. read more

The last few times they have messed my order up, last time they gave me the wrong sauce, they gave me mild when I ordered hot. This time the wings were super overcooked, we order the garlic parm dry rub and they were so over cooked they barely had any chewable meat left on them. I guess I will be taking my business else where because I've given them plenty of opportunities to improve. read more

My wife called to place an order and the lady at the front counter was just super rude to her and wouldn't even let her finish the order and then I stoped by on my way home to pick up the order which we had to place online. And I walk in and she's on her phone looking at whatever when there is a line. She was just super rude and I will not be returning to this location. I only gave it one star because at least the food was good. read more

Before my friend passed away this Wingstop was our regular place for lunch together. since the end of 2020 until now the service and food quality have deteriorated to the worst of quality and taste. Christmas Eve 2020 I ordered a large order of wings and fries plus veggies and dip. When I got it home the order was so screwed up and I was missing (30) wings leaving me short to feed several people. I called to complain (Niki) was who spoke with me and told me they would place me in the book of credits for (30) wings. Just mention that and her name and I would be given the order free of charge. There was no mention of a time frame. Today 5/27/2021 I called to get the credit and order the wings. I was told they only honor the credits in the book for two months and they would not be honoring this credit. They have received the last of my business and I intend to go back to my credit card company and see about canceling the charge due to them not honoring this. That is the only reason I did not cancel the charge when it first happened. The Crowley Wingstop is horrible and I would not recommend the food or the service. Save your money and go someplace where they value and appreciate your business. They have lost mine and my families business, and I will tell anyone I know to boycott them. read more

We order wings on special occasions...NYE and Super Bowl (when our teams play in it) so when it is bad, you remember! I called in our order, and they said 20 minutes. I showed up in 25, because they are notoriously behind. I picked up our order and when I got home I realized everything was cold. The bag was even damp...not sure why?!? Figured suck it up and enjoy them. The wings were dry and the sauce was limited on both types (Hawaiian and hot). We will find another special food for our special occasions from now on... read more

I placed an order to be delivered to my home at 9:51. When I received it at 9:56, my chicken tenders were over cooked and burnt, my lemon pepper wings barely had any seasoning on them, ans my fries were cold. I immediately called and spoke with the manager on duty. Because the food was not edible I decided to take it back myself and get my order corrected. When i got to the restaurant, the manager seemed to have forgotten the conversation we just had 7 minutes prior. I brought back the order that was delivered so I can have it made properly. By this time it is 10:15. I sit there for about 30 minutes go by and the manager asks me if he can help me. I was confused, "im the door dash customer that you have to replace my order for?" He then proceeds to ask me what my order was AGAIN! So i said, " I've been here for 30 minutes and you still havent start my order yet? He said yes they did but couldnt remember what I ordered OBVIOUS LIE. Needless to say i left the restaurant at 11:20pm. DEFINITELY NOT COMING HERE ANYMORE read more