I placed an order here online, and my card was charged even though the store was closed. I have no idea why I was able to order if the store was closed. No customer support to get my money back. read more

I've been visiting the Cordova location for about 12 yrs, so much so when I walk in the staff knew my name and my order request before I could place it. In the beginning, the food and service were on point! Fast forward to a new owner and new staff that repeatedly offer poor service and bad food. The wings are either cold or dried out, they won't answer the phone for to go orders and when you do get through your placed on hold. I never bother ordering by phone, now I use the app. Well after seeing the service and food decline I stopped going to this location and would go to Bartlett (just as bad by the way) anyway one day I decided to visit Cordova again only to see the original owner back! I was excited to see his face and k ew things were going to get back on track! I was sadly mistaken and unfortunately I won't visit again. read more

Recently, went to this location and the service was bad. The business did not look clean. Signs of grease and smear marks all over the place. Also, the drink machine was down and my fries were cold. It almost looked like the place was about to go out of business. read more

HORRIBLE COSTUMER SERVICE: I have always ordered food from wing stop and today I wasn't in my area so I had no choice but to order from this particular location. Not only did I wait extra time than what I was told. My Whole order was wrong and I was missing 50 wings out of a 100pc wing order. I went to claim my food and right away the cashier got defensive and didn't want to cooperate at all. Very unprofessional and didn't want to complete our order saying she wasn't giving food away after I had already paid, extremely disrespectful. I just wanted either my food or money back and she didn't cooperate at all. The police where called for such an insignificant situation, when all she could've done was give me my food or give me my money back. I don't recommend this location at all. While I was waiting for my food many others had an issue with her as well. She was being very disrespectful towards customers and in general very unprofessional. read more

Ordered online at this particular location on 6/1. Of course they took the order but by the time I got to the location at the time they said my order would be ready, the store was closed way before the time of closing. Called the store the next day to get a refund and couldn't reach anyone. Went up to the store in person during the day thinking maybe they closed early the day before, but no one was there. Between trying to reach someone and no one being at the store, I'm extremely unsatisfied with this business. Even reached out to the company over a week ago to get some help and haven't heard from them. read more

I'm disappointed in my order tonight. My order is normally fresh and good. Tonight my food was awful, my fries were ice cold, ranch lumpy and no flavor and my wings were supposed to be half bone in and half boneless. Instead I received all soggy bone in with watery sauce. Nothing had flavor, I want be back any time soon! read more

Wingstop - Chicken Wings Near Me - Cordova, Tennessee

The best wings in Memphis! If you're like me and are not a fan of the classic hot wing, this is the place for you. They have lots of other choices for sauces so you won't be stuck with just barbecue. I recommend the Hawaiian since it's like nothing you can get anywhere else. If you're not a fan of wings, they also have boneless wings (more like nuggets) and also boneless strips. Both boneless types and the wings come breaded. The fries are outstanding, they're a little spicy with a touch of sugar. It sounds weird but it totally works! The service is always great, everyone's very friendly and helpful. I wouldn't go anywhere else for wings! The atmosphere is a bit lacking compared to some chain places (as in they just have some televisions up and that's it), but honestly I go to places just to eat so it doesn't bother me. But if you have kids or are wanting to take a first date someplace, then you might want to get take out. read more

This is the second time that somebody answered the phone and sat it down on the counter and never returned. Sounds like the same girl both times. Rick Ross would not be happy... read more

Some of the Best Franchise wings in Memphis. The taste is always spot on and fries rock. They have a new "dry" Cajun spice wing that is outstanding and quickly moving up my charts to be my favorite. the only downside to Wing Stop is the wing can sometimes be on the smaller side, but regardless of size , they always taste great. read more

Wingstop - Chicken Wings Near Me - Cordova, Tennessee

They have really good service and good food. This was my very first time ever at a wing stop but I learned that you should place your order before you go to pick or up. They cook everything fresh to order which is great but it takes a VERY long time to get your order. We were even given 2 free drinks while we waited and we waited so long that we each ended up getting refills. It's really small inside so the tables inside are really for waiting versus sitting in to eat. I got 2 different chicken flavors, their fries and fried corn. Everything was really good and all stayed hot during the ride home so they weren't fast to lost their heat. I definitely plan to go back to try more of the menu but I know going forward I will call at least 30 minutes before I plan to go. read more

Good food and great service. I can't complain. Cajun wings and fries. You can't go wrong.

I was trying to avoid going there but after last night I just can't keep quiet any longer. This is the absolute worst Wingstop location in the city. No visit here goes without fault. Once my order was sitting there the entire time and they couldn't find it (waited very long time while they looked, was never offered to restart my order, nothing) then when they were like "Aw it's right here" they passed me a bag of cold a** food ain't apologize or s***!!! I almost brought out the gangsta in me but I was with my child but I wanted to clown. Now, again I let that go (shouldn't have) and go back and my order simple was no way could it be wrong, right? WRONG! Was supposed to have boneless and had bone-in like a mf. What's the point of me ordering if they gone out what they want up in the mf????! They need to throw away the whole staff. This is my 20th bad experience throughout the past 4-5 years. They suck. Don't go unless you wanna watch over them make your food AND potentially deal with unprofessional employees, manager included. read more

So, I placed an order at 3:07pm today and scheduled the order to be ready at 6pm. My order consisted of 50 wings, 2 large fries, veggie sticks, and a pound of ranch. I placed this order online and was given a pick up time of 6pm. When I arrived at 6:18pm my order was not ready. The order had not even been started yet. The employee told me it would be another 15 minutes or so. I patiently waited for my wings and asked to speak to a manger once my order was ready. I let him know that my order was placed earlier that afternoon and it was not ready when I arrived to pick my order up. He first asked me what I ordered and then told me that orders of 40 or more wings will not be cooked until they have been paid for. I told him that it didn't say anything about that online. He told me it will not tell you that online. He said they have had several prank orders recently. I told him there was no way for me to know that. I would never prank order anything, that is so stupid. He never apologized for the delay, he didn't offer any refund or discount on a future purchase. He just continued to argue with me that they do not cook orders of 40 or more wings until they have been paid for. I have never heard of such before. This was horrible customer service. He could have at least offered a 10 piece wing on the house or a partial refund. Something to make me just a little bit happy, but no. If you have read to this point, I do not suggest going to this wing stop. This man was just coming up with some sort of excuse so he could cover his behind for not doing his job like he should have. I love their food, but the customer service is horrendous. This isn't my fist time having issues with this wing stop. But, it may be my last. read more

When i call in an order i expect it to be ready for pickup when i arrive. They hadn't even started cooking it yet. There were two other customers present who were both trying to get their orders straightened out. A third person arrived while i was waiting and she had issues with her order. The bright spot was that the wings were excellent but i won't be going back for more. read more

I placed an order for lunch over the phone, when I arrived they had closed the store. No reason was given, no apology and I was told to get a refund I'd have to call and "speak with the manager about that". So the fact that I already paid for my food was not a priority to the staff. It was simply not their issue, in their mind. When I called the next day to speak with the manager I was then redirected to call customer service. Customer service was just as unprofessional as everyone else. Long story short, I paid for lunch for myself and my children, received nothing, and Wingstop still has my money. Never again. read more

I love Wingstop, the flavors are so good. But. Literally the worst service. I'd do no stars if possible. No one wears a mask, including the woman making orders. They don't answer the phone - got it off google. It's probably the right one.. online ordering is down majority of time. So can only place order if you physically go in there. Everyone is so rude. I'd just order somewhere else but I'm pregnant and craving wings from Wingstop so. read more

I love Chicken Wings and this place hands down has some of the best wings around - I have to say that BWW use to be good but not as good as this nice chain resturant. The wings are made to order meaning when you order your wings, the start to cook them. I always get their hot flavored wings which for me isn't too hot but just hot enough. The other sides they have are also good along with their other flavors. If you are just looking for a place to hang out and eat wings - I suggest this place. We also have a Wing Stop where I live and I love it! read more

Rude order taker. so what if i did not get what you said the first time? I was trying to clarify it right? and you go acting like am an idiot. sheesh sorry for not being used to what is required to make an order on your establishment. the polite gentleman did not even give me my drink which is part of what I the idiot paid for! wow! no worries won't be back and will tell everyone i know not to go there. thank you for your good customer service. read more

This will be my first and ONLY time ordering from Wingstop. I ordered 20 wings (6 classic and 14 boneless) and a large fry to share with my mother. When I went to pick up the food the lady said she just bagged my food so I trusted she put all of it in the bag. I should've checked it before leaving, but I trusted that is was all in the bag. I got home and my 6 classic wings were no where to be found. I called the number on the receipt and was asked to hold immediately after the lady answered. I was on hold for 10+ minutes so I hung up and called back a few more times. Finally someone answered and told me to hold again. I quickly told them I couldn't hold anymore because my food was getting cold and they forgot my wings. At first I was told they were busy with another customer, but then they said I could bring in my receipt to get the rest of my order. Since the food was already getting cold my mother took the receipt to get the remaining wings. When she arrived the lady asked where the bag of food was. My mother told her that she said the receipt was only needed to get the missing food. The lady said "oh, well it's going to be about 10 minutes, he's already using all the chicken he cooked to fill another order" My mother asked for a refund for the six missing wings and the lady said she couldn't do that, so my mother said she would wait on the wings. They finally gave her the wings after about 10 minutes. The wings are sitting in a small puddle of grease. Also if you like greasy floppy fries this is the place to go. read more

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This location has really gone thru a lot of changes since I've been going. My last visit was horrible. The staff didn't care. The wings were tiny and over cooked. The staff had nasty attitudes. I decided not to go back for a while. I decided to go back tonight and was pleasantly surprised. The staff was totally different and the attitudes were on point. Nick was very attentive to the orders, he was friendly and the wings were off the chain! I like this crew. I'll be back read more

I've always been an advocate for wingstop. But tonight was just UNACCEPTABLE. I placed my order online, my order was confirmed. I waited 30 minutes to arrive like the confirmation had suggested. Upon arrival, the employee said my food had not been prepared yet. Lying and saying that they tried to call me to confirm the order. My phone never rang. And they also said that it would be another 30 minutes until it was ready. Complete waste of time. And now my family is even hungrier. read more

Too many problems to write. Just know it sucks at this location and their service is terrible most the time! Their food is even worse! It's either they give me WRONG order, the food is cold and old, the food is hard and overcooked, the employees usually have a bad attitude cause they hate working and don't like people apparently and the food is WAY overpriced! NOT worth it for the crappy food and service you get! read more

Lemmon Pepper Very Well Adobe Love it when they get it right and i was not disappointed! Thanks a ton guys !

This is the first review I've ever given on Yelp but I really couldn't just let this go. Firstly, I ordered online and when I got to the store they had no indication that they had received my order even though I had received a confirmation email. If you're going to offer an online ordering service you might as well make sure it works. Secondly, the woman that was on the register was nice and well-mannered but she was extremely slow at inputting my order and I had to repeat myself about 5 times. Lastly, after I got home with my order, not only was most of my order incorrect, but the food was also cold (I only live about five minutes away so it should still be hot). I get that I probably should've checked my order before I left but the whole experience just left a sour taste in my mouth. The food is good enough when done right (only reason I'm not giving a 1-star review) but you guys need to fix your online ordering system and think about hiring staff that's capable of operating a restaurant smoothly. read more

We have been going here since it had opened over 12 years ago. However, in the last year, the food and mostly the service here is horrible. They can never get our orders right, even after having to remind them several times when placing the order it doesn't really make any difference. They still get the order wrong. And if you're planning on calling in to place an order, don't even bother. You'll be lucky if you get through. They put you on hold for over 15-20 mins before actually coming back on the phone to take your order. Guess the franchise owner doesn't want to fork over an extra 20 bucks to get an additional phone. Nor even bother to think of having more than one employee answering the phone. Sometimes we just show up after being placed on "hold" for an extended amount of time, and when we get there, come to find out they're not even busy OR on the phone. We've given them so many chances, rather drive the extra few miles and go elsewhere. Anywhere but here. read more

This place is the most over priced wing place in Cordova.Wings were very Hard !!!! I received 20 pieces of Dried out over cooked wings for $18 chicken ONLY!!! This is the Only place out here that do not provide any sauce or veggies with there wings. I will NOT return as a customer. read more

Will never go back again. First of all, what's the purpose of placing an online order? When you get there it's never ready. They hadn't even started and had to wait almost 40 minutes. Then you have to encounter rude employees on their cellphones. There's a girl in the kitchen on her phone while fixing veggies. There were 2 others arguing in the kitchen. Lastly, nobody's order was right out of 6 people waiting. read more

My experience wasn't to bad if you looked passed the dirty floors,tables,drink stations, and bathrooms. Our order time wasn't that long but the couple in front of us received their food 30 minutes after me and my family did and we ordered after them. The staff seemed very lazy and unenthusiastic about their job or helping the customers. This place needs a new manager to clean house. read more

I have never been much of a fan of wings since there just isn't much chicken. However, we tried them when they first opened in Cordova and we have been big fans ever since. The business is privately and the owner and all his crew are the best in town. They have a secret spice for their fries and their home-made ranch dressing is perfect! Definitely give them a try and you will become a fan! read more

this is currently our familys favorite wing joint. my husband loves the garlic parmesan. although in my opinion u cant taste the garlic & it really barely has any flavor. i'm a fan of the original hot, not to hot, just enough kick. i also like the lemon pepper although it can be over seasoned & way too salty most of the time. our favorite is the fries. i would go here just for the fries. love the seasoning on them, salt & sugar i think? i crave these fries all the time! love how they close late...1am if i remember correctly. place is small tho, not enough seats for big groups. only con we can find is the price. thats why i only rated it a 4. other than that, delicious wings. read more

This review is based on the customer service i received. I called in an order for carry out. I was told the order would be ready in 13 minutes. When i arrived at the restaurant, 15 minutes had passed. My order wasn't ready. I waited an additional 25 minutes. I finally received my order. I drove home and opened the bag. My order was wrong. I called in and spoke with the manager and he advised me to come back so the order could be corrected. I drove back and it wasn't ready. I decided to get a full refund. Poor service. read more

The wingstop on Winchester is better all around! My 1st time at this location I ordered over the phone & the guy seemed slow, new, or high. Then when I go to pick it up I'm pretty sure they were high. I've give them a second chance to redeem themselves & the service was better. read more

Don't bother to order ahead, they don't start on your order until you get there. While I was there waiting the staff were telling walk ins that they're super behind and it'll be 45 minutes if they places an order hoping they'd walk out. Food is good though. read more

The lemon-pepper wings are to die for, but the lack of ambiance created by a plethora of TVs (see Buffalo Wild Wings) and the lack of arcade games makes this place lack-luster for kids. We usually go to Buffalo's for this reason, then catch a to-go order of lemon pepper wings from here on the way home. read more

I ordered 50 pieces and fries on line, the website said 21 to 26 minutes. I got there about 30 minutes after I ordered. I went in, told my name, the employee said my order was coming right up. about 10 minutes later, he said my order will be ready about 4 minutes, so I went to get gas for my car. I came back about 10 minutes later, still my order wasn't ready, I keep looking at me and said it's coming right up, several times. Finally I got my food, I asked him, "you guys don't start cooking the order until I get here, do you?", this was his response, "guess so.."! Now, this is the third consecutive time that it took about an hour for my order, I ordered just about the same thing everytime. I even tip them, but not this time. I figure they know me by now, but they were "playing with me", they could've been truthful about starting my order, but telling me several times "its coming right up", for a duration of 30 minutes. Bottom line is they don't give a crap, especially representing a national franchise company. It's not the company, it's the workers at this location (cordova, Germantown pkwy). OF COURSE, I'M DONE. too bad, I liked the food there. read more

Wing were good and the fries weren't half bad either. Also great staff, very courteous and help. Something not seen too often now a days.

Ordered a 35 piece wings only order and got home and realized there were only 26 wings in my to-go boxes. I know I should've checked before I left but I figured how hard is it to count wings...it's not rocket science. read more

These are the smallest wings I've ever seen. I have never seen a chicken this small. I placed my order online, arrived at the designated time, and still had to wait 25 minutes for my order. The server asked me 3 times what my order was. I will not be returning. read more

Wings cooked perfectly with a variety of seasonings and sauces. A little pricey but good food and service.

Food is good but twice I've been there in the past 3 weeks after ordering online. Both orders have been missing items, multiple items. What's worse is when I walked back in the girl asked if I was missing fries! I said yes and the she went back in to put the fries down, while the cook was apparently more worried about how he looked to the cashier girls! Maybe he could get the order right if they were pictures instead of words! These are the people wanting 15$/hour. Smdh read more