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Wine Cellar

5.0 (2 reviews)
Open • 8:00 am - 10:00 pm

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7 years ago

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5 years ago

Good selection, and the people who work here are very friendly and polite. Just generally a pleasant group of people

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People searched for Beer, Wine & Spirits 156 times last month within 10 miles of this business.

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BevMo!

BevMo!

(48 reviews)

$$

TL;DR: DO NOT EVEN LET THEM SEE YOU WITH ANOTHER PERSON, EVEN OUTSIDE THE STORE, IF THEY DO NOT…read moreHAVE THEIR ID ON THEM. If you don't have yours, send in the other and go in a frickin' ninja mission. I am SHOCKED at how strict they are with their ID policy. I've never experienced such a strict policy before. I came in from going on a walk earlier, so didn't have my ID with me. The person at the counter told me they couldn't sell to me without it and mentioned that they have to scan it to allow the transaction to go through. So I went out to go grab my husband because he had his on him. I am clearly over 21 being 32 years old. Typically (and by typically I mean every other time except for this one), this is satisfactory, especially when we're trying to buy a couple bottles of wine. There's never a suspicion that one of us os trying to buy alcohol for the other because one is underage. They go far above and beyond the legal requirements to such a ridiculous extent here. One of the employees literally cited a recent experience where they had to deny someone who was born in *1935* because he didn't have his ID on him. The bars in Chico aren't even that strict and they are notorious for how strict they are. 2 stars instead of one because I don't blame the employees at all, I'm just frustrated at the policy overall. One of the employees even asked if they could help me find anything. I really want to emphasize that it's not their fault, and I fully support them not being willing to sacrifice their jobs for some inconsequential person to buy some alcohol. That being said, I don't think I'll be back or I will at least avoid. My story isn't nearly as severe as the other reviews, which I 100% believe.

Dear Customer Relations Team,…read more I am writing to formally report a very disappointing experience my parents and I had at one of your BevMo! store locations today. My father was attempting to purchase a bottle for an upcoming wedding. Although I was not purchasing any alcohol or making a transaction, the cashier insisted that every person in our group present identification. I explained that I am 32 years old and was simply accompanying my parents, who are both in their 60s and were the only individuals making a purchase. The situation escalated when the manager stated that it was store policy to ID everyone present and ultimately refused service when I stepped outside the store. As a result, my parents were unable to complete their purchase. We fully respect and support responsible alcohol sales and compliance with ID laws. However, denying service to a legal purchaser because other adults are present -- even when those adults are not involved in the transaction -- felt excessive, unnecessary, and poorly handled. The interaction left us feeling embarrassed, singled out, and unwelcome. This experience also raises an important question: if a minor enters the store with their parents, would the parents be denied service as well? If this is indeed the policy, it would be helpful for customers to see it clearly posted and explained before reaching the register. We are long-time customers and did not expect to be turned away in this manner. I hope this feedback will prompt a review of how this policy is enforced and communicated so future customers do not have a similar experience. I would appreciate a response regarding this matter. Sincerely, Julian

Wine Cellar - beer_and_wine - Updated May 2026

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