Pros: Wine 101 features a very good wine selection, has a laid back atmosphere, and offers great, knowledgeable service.
Cons: None.
Vegetarians: I very highly recommend the vegetarian platter that features dolmas, pita, hummus, walnuts, grapes, artichokes, olive oil/balsamic vinegar, olives, and avocados. I like this one so much that I have not made it to the cheese plate yet, even after four visits.
In may estimation, customer service, along with quality of product(s), is the most important aspect of any retail business. The owners of Wine 101, Debra and her husband, and their manager, Ryan, take this to wonderful levels. My girlfriend and I like this establishment so much that we have visited it four times. Unfortunately, we had a not so good experience here once. It was a chaotic night in which the owner and manager were severely short-staffed and, consequently, service suffered. We were very disappointed, until Ryan contacted me and personally invited us back for another chance. He promised a memorable experience and that is exactly what we got. I was so impressed.
Ryan and the owner personally talked with us and made sure that we were comfortable and had all that we needed. I was taken aback at the level of personal service I got on our return visit. The folks at Wine 101 even comped almost our entire check. To add to their sincerity and thoughtfulness, they had a special, delicious dessert waiting for us... and Wine 101 does not even offer dessert on the menu! They made us feel almost like royalty.
I love the atmosphere at Wine 101. The pond is a very nice place to sit, as the sound of the water is so soothing. The little alcove is also a comfortable, intimate place to sit. Regardless of the spot you choose, it does indeed feel like you are relaxing at home in your comfy, lighted backyard. I love the unpretentious feel of this place. Just make sure to apply plenty of mosquito repellent, which is thoughtfully provided by the management. I love the non-pretentious feel and am big fan of the live music.
In addition to this location in Helotes, Wine 101 has a second location in Bulverde that I have not had the pleasure of visiting yet. Both locations can accommodate large parties, with reservations, and feature extensive wine lists, live music on certain nights, and happy hours. A part of me wishes that Wine 101 would hire a chef to create and diversify their tapas menu.
This place has become one of my true favorites in all of San Antonio. I cannot say enough about how warmly and courteously we have been treated on our visits. read more