Very nice staff. Clean location. Bright inviting layout…read more Ive been to this location several times and am always treated nicely. I was using my birthday certificate and found a cute summer maxi dress on clearance. After my certificate, I paid less than 18 dollars. What a value for a dress regularly $90.

Hate the mall, but love Torrid and their clothes! The value is great and an awesome array of…read moret-shirts. The sales staff is also amazing. Will keep going back.

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I always shop here when I come visit from North Carolina. Excellent customer service and unique…read morepieces!

I got fitted for a suit for my wedding. They sent a suit that was way too big. Why did I get…read morefitted?? I'm glad I checked the suit when it was delivered. If I trusted someone to do their job competently and didn't try them on, I'd be in a real pickle. I will never trust Nordstrom (The Black Tux) for anything more than a t-shirt or socks.

I recently was in the business to get a strapless bra for a dress. I headed to Nordstrom and said…read moreto myself why not get fitted as well, it had been about 5 years. Associate Jo was absolutely amazing in helping a girl out. I cannot recommend them enough for a fitting experience. I never once felt uncomfortable or pressured to purchase anything. I'm absolutely glad I decided to get measuredto my disbelief, I had went up 2 cups sizes. I now will have to replace every bra I own. Jo assisted in helping me pick different styles and shapes. Truly her expertise was top tier. I will be back to grab some more soon now that I have found brands that I love. My clothes fit way more flattering thanks to Jo in intimates. Thank you Jo!!

When Pacman takes Pacgirl on a holiday, they get some Pacsun. Then they come back a little more…read moreorange than yellow. Go figure. But really, it's exactly what you'd expect a place named after the Pacific Ocean and "il fait du soleil" to be. If you need surfer clothing, this is the place. The style here is all about beaches and sun. The clothes are moderately priced, and the employees are polite. It was part of our extensive tour of the Beachwood Mall. We didn't buy anything, but I usually don't buy anything at brothels either, so what's the difference.

Left something in the pocket of one of the jeans that I returned & I called first thing the next…read moremorning to see if they had found anything. The girl on the phone was a complete brat and refused to be a decent human being and look in the back for it. She repeatedly told me that I need to come in and look for it myself... pardon me for calling first before I drove all the way there. I get to the store and am not greeted (like always though), I approach the girl at the counter and she couldn't even say hi or look up from her phone for a second to talk to me. She told me that I needed to look around on the floor but I explained that it was an online order and that it could potentially be in the back still and she goes well its not, so look over there. What a rude little P.O.S. I never found them, its crazy because I returned them about an hour until close and then came in an hour after opening. Its almost like the workers found what I had lost and pocketed it for themselves. Little thieves... how disappointing. The workers here are all extremely lazy people who don't know anything about customer service. They're always just standing around judging everyone who walk into the store. Its almost like being an ass to people is a requirement in the hiring process. Y'all need an attitude check, lets not forget that y'all are a bunch of stuck up little high schoolers from OHIO lmfao. Theres absolutely no reason to be on such a high horse.

Don't expect to be acknowledged whatsoever when you walk in here. I used to love shopping here when…read moreI first moved to the area in 2013, now I walk straight past it. Is it that hard to greet a customer when you're just standing behind a cash register? By no means do I expect to be followed around and doted on, but years ago if I'd have an armful of clothes an associate would come over and offer to start a fitting room. It's unbelievable that these girls are so useless in such a low-traffic store.

I had such a GREAT experience at this Madewell location and I've been to MANY Madewell's. This one…read moreby far is my favorite! The minute you walk in you're greeted by a friendly and extremely helpful staff. Anna and Marisa helped me pick out the cutest outfits for an event and I couldn't have been happier with the experience! They were super professional and suggested items that they knew would be best for my body type! I love this Madewell location! It's my number 1 go to store!!! Great job Madewell staff!

Had a nice experience with the sales lady who checked a price for me, showed me the dressing room,…read moreand looked for another item for me. The store is well organized with a men and women sections. I was looking for sale items. There were only a few, so I may return for more items. This shop is located at the front of the shopping center.

I wish I could give minus stars. I bought two large mesh polo shirts online. I tried them on and…read morethey didn't fit. I returned them per instructions. They took a long time to respond so i called the company and they said the refund would be processed in a couple of days. I waited and they sent me a package with the same shirts I didn't want. I called and was told since I removed the price tags they would not refund my money. I wore them only a couple of minutes. There was nothing wrong except the wrong size. THIS COMPANY IS A SCAMMER AVOID AT ALL COSTS. I HAVE HAD BETTER EXPERIENCE WITH USED CAR SALESMEN. AWFUL JUST AWFUL. For the price they charge, you would expect better customer service. Their service does not exist.

This White House Black Market is located at the Legacy Village. I'm not a big follower or fan of…read morethe brand, but stopped in while in the area. I was on a quest to find a blouse for a conference. I'd give the store a solid 3. I walked in and out not particularly impressed by anything. Ambiance/Inventory: The store is well organized and stocked. There are plenty of quality fabrics - cozy sweaters and silky blouses. You'll also find holiday dresses made out of satin and velvet. Overall, the fashions seem like outdated classics. Expect to spend what you would at any department store at the mall. Personally, I cannot support the brand since they don't sell plus sizes (go up to XL). Only because I don't personally fit into any of their clothes. Service: The service is lacking. No greeting upon arrival, no suggestions to find something, no one whatsoever working on the retail floor. I found it very strange considering how attentive service is at other surrounding stores. If you're looking for seasonal holiday attire or a pretty statement piece, stop in. I won't be returning due to service and no availability of my size.

One of my go-to places for shopping, I always find stuff in this store! Got their new spring…read morecatalogue in the mail a couple of weeks ago and found a bunch of cute dresses and tops that I wanted to go and try on. As always, the store has a bunch of sizes (from tiny up to size 16) for you to try on. It's very rare that they run out of the popular sizes unless they're at the end of the season. The saleswomen at this location are fantastic and they constantly come in the dressing area to ask how you are doing and to see if they can get you any other sizes. I especially like the fact that they suggest different accessories (belt, shrugs, jackets) for each outfit and they have low-heeled shoes for you to wear when you try on your outfits in case you happen to be in winter boots or running shoes like I usually am! As the name states, they carry white, neutral and black stuff....but it's all clothes that you can mix and match with more colorful stuff from other places if you like that pop of color in your wardrobe. The cuts of the clothes are very flattering for all kinds of different body types and ages. I've seen everyone from tiny girls to "Rubinesque" ladies, from teenagers to grandmothers walk out of this store with something in hand that they were excited to wear. If you're looking for well-made, beautiful clothes that will see themselves through many seasons (because all of their styles are classic and won't date themselves) go over here and try some stuff on! Doesn't hurt that they have a coupon up on Yelp now for 20% of your entire purchase on March 10th and 11th, you may see me there!