Broken promises left and right. I understand wanting to try to upsell your complex while giving a…read moretour however straight up lying isn't ok! Was told this was a complex full of mostly "young professionals" in which was not true. The main demographic I've seen is full families with children, which is fine however it wasn't what we were told...Packages are labeled and put away in a mail room we were told, they actually just sit on the floor in the lobby. Your told that this is the most quiet apartment complex, it is not the walls are paper thin, you can hear each and every conversation from any apartment. Broken elevators, no parking in gated parking lot, stench of weed everyday, bugs and roaches in apartments, I could continue however I believe I made my point...think long and hard before signing any lease for this place.

Do not live here! This place is awful I have lived here for 2 years and has gotten really bad. When…read moreyou first move in it seems ok but after a while you notice it is not all that nice. One of the major problems we had was with the air conditioner. When it got warm out we started using the air conditioner. Immediately after we turned it on my boyfriend and I started getting extremely sick. We told the office and said they would send someone up to change he filter. Yes, someone came up and changed the filter but it did not help. We were still getting very sick we told them again, still not very concerned but after complaining a few times someone came and replaced our entire unit. That is the one good thing they did fix it. However, fast forward a few months and I started noticing obscene amounts of mold in the corners of the windows, in the bathroom and on the sides of the air/heat unit. I clean often and even after trying to get rid of the mold it continued to return. Yet again we went to the office and told them about the issue and said we thought maybe it was because the filter in the bathroom has never been changed. They sent someone up and when we told him the issue he said, "that fan doesn't go anywhere, of course you are going to have mold". Are you kidding me!? He did not change the filter on the fan that says, "change every 6 months", and told us that we are going to have mold, basically tough luck. This is absolutely ridiculous. My boyfriend and I have had several bronchial problems and my parents are convinced it is because of the mold in the apartment. I know that our apartment is not the only one with this problem. I have heard several people talking about how disgusting it is that there is mold in all the apartments. So as you can see it is no use to risk your health to live somewhere. They continue to spend loads of money on painting the walls and renovating the laundry rooms, maybe they should worry about the mold and the residents health first. I am so happy to leave when my lease is up and hopefully feel much better.

Cockroaches in apartment first night of moving in. Staff did nothing. When we chose to leave as any…read moreperson would, Manager continued to charge full rent. No apology or empathy. Disgusting, period. Do Not Recommend Renting This Place.

I've lived at the Vintage at the Grove for the past 4 years and absolutely loved living there…read more From the friendly staff, to the yearly updates that occur at the property, my time spent here has been great. In the past 2 years they've added a beautiful new patio and a gas fire pit with Adirondack chairs around it, and two new gas grills, and this year they resurfaced and re-tiled the pool which looks awesome. The grounds of the property is always beautiful, they take great care of this place. Whenever I've had a maintenance issue the maintenance team has always responded quickly with a sense or urgency. The property manager Patti is also super friendly and knows you by name. She is also willing to work with you if there is a problem, and does so with a smile on her face which goes a long way as a customer. It's unfortunate that people will leave a review only if they've had a bad experience. There are always going to be issues, nothing is perfect, it's what you do about these issues that will drive change for the better. The staff doesn't know what they don't know, so if you aren't providing them feedback nothing will change for the better. All in all I will miss living here as it truly has been a great experience for me, one that I will never forget.

I absolutely loved my experiencing living at the Mansions!! This is truly luxury living…read more Ambiance: The complex welcomes you with a grand entrance of a waterfall, gazebo, lush greenery and exquisite landscape. The entire complex feels like a relaxing resort and everyone loves walking around to take it all in. I thoroughly enjoyed walks with my kid, and going for runs myself since it connects to the Hockanum trail. Staff: Amazing staff who have been managing the grounds for many years. The manager I interacted with primarily, Sabrina, was receptive to feedback and had the maintenance staff address any issues with your unit with a quick turnaround time. When I first moved in, I wanted to make some modifications to my unit and they did it right away and without charging me a penny. Cost: You truly get your bang for your buck here. Every unit has its own privately connected garage and tons of storage space. You even have your own private front entrance. It felt more like a condo than an apartment. My unit had 2 balconies as well and a HUGE walk in closet which I miss so much!! Thank you to the Mansions community for making my stay there truly memorable. I will continue referring folks to the complex. Please keep up the great work of making the residential experience as luxurious as its name :)

I am a resident here (when I'm not bunking in WeHa) and I have to tell you, it's really a lovely…read moreplace to live. Renting a two bedroom in the back of the complex, I find The Mansions to be an exceptionally well run living space. There is a 24-hour gym, heated indoor pool, garages in many of the units and easy access to I-84. The entrance to the complex is right next to Vernon's fabulous Cumberland Farms, which gives us a nice easily accessed convenience store, just in case. Management is responsive and considerate. They have a round the clock number for maintenance emergencies. Management also schedules social events for residents as mixers. All in all, The Mansions is an excellent complex and a nice place to live. I'm very satisfied.

No complaints, really. It's a nice property that is private and secluded. Decently priced…read more Management is on top of everything and makes sure everything is going well around the community and in the apartments.

I lived at Mount Vernon Apartments for 2 years. From the time I scheduled the appointment to view…read morethe apartment, to the day I received my security deposit back, I had all positive experiences. The maintenance team kept the grounds, common areas and specifically my apartment in excellent condition. I had very few issues-frozen kitchen pipe during the last crazy winter, unclogging a bathroom sink drain-and everything was taken care of quickly, politely and effectively. The office staff was always friendly and helpful. One time I thought I left a burner on during my rush out to work, and I called the office staff for help. They were happy to send maintenance staff to check, and they were cheerful and accommodating then and always. When I moved in, my apartment was super clean and in great condition. They didn't cut any corners, and they paid attention to detail. I always felt safe, my neighbors were respectful, and parking was super convenient and easy. I only moved out so I could live with my boyfriend and he would have an easy commute. I have lived in a lot of rentals, and Mount Vernon Apartments was really the best experience I have had.

I lived here for about 2 years before moving up the street to a different "mill apartment because…read moreI liked the location and aesthetic. The walls are so thin and there was a two inch gap between the floor and the apartment below me so that let every soundbof all my neighbors. come up. that I could hear thevoice of the phone conversations of my neighbors the property management just told me to ignore the noise. It turned out that one neighbor fmy neighbors was a front office employee of the property manager. The staff is extremely rude and incompetent. Most of the maintenance staff has to do numerous jobs at the same time: the guy flipping apartments is also the guy Fixing light fixtures and plumbing issues. The large windows and high ceilings look amazing but it's impossible to keep the place warm. If all you want is for a cool looking apartment that has amazing interiors but not much functionality as there is almost no storage. Give it a look. I t looks cool but is essentially a studio apartment with very high ceilings. All of that may have changed since I moved out of the whole mills district in 2006.

The apartments were very nice and the rent was reasonable (with some free utilities!) so my husband…read moreand I applied to move in with our two small daughters. We paid the application fee and a $300 holding fee for an apartment that would be ready in a few weeks. A couple weeks later, we moved all of our belongings up from NC just to read the Ribbon Mill lease terms and find out the entire building was constructed with lead-based products. Mind you, I am 7 months pregnant and have two toddler daughters. We didn't feel comfortable moving 3 small children into a lead-based hazard that requires much upkeep and concern and shocked it was the first we were hearing of it. When we confronted Patti, she acted as if my husband was in the wrong for not knowing it was common to have lead-based construction in "all old New England homes" and denied a refund on our holding fee. We were not disclosed this information or we would not have even applied! After we discovered the lead documents, all we got from the property manager was "Yeah, it seems to be a concern for families with children." Of course it's a concern and you should disclose it before accepting any form of payment! Now currently taking it to small claims court after little to no response from the property manager. The apartments are nice though!

Greenfield Village community is a great place to live, everyone is friendly…read more Location is great! Close to everything you need, supermarket, drugstore, restaurants and post office. After 4 years, we leave with wonderful memories and no complaints.

Wouldn't even recommend these apartments to my worst enemy. Laundry units missing without notice,…read moremy storage unit covered in paint dust because the painters who were hired by Greenfield Village didn't use plastic while painting. When I brought this to the attention of the office, Kevin in the leasing office literally laughed at me. Oh and kids aren't allowed to draw on the sidewalks with chalk.

Read 100% of the lease before you sign it. The landlord reserves the right to use your apartment as…read morea showing to new tenants in your last 60 days with 24 hours notice only. You are also REQUIRED to give them the keys and let them in or its cause for eviction. Not to mention, the rebuilt apartments are not good quality, the workers cut corners everywhere. You are also REQUIRED to tell them 2 months before the lease is up that youre not resigning or they charge you 20% increases PLUS 250 a month. Giving 2 months notice in this economy is virtually impossible. Especially since the lease says absolutely nothing about them being required to let me know if rent is raising or lowering at that 60 day remaining mark. My biggest frustration is them requiring you to run hot water ALL NIGHT so THEIR pipes dont freeze and then they will not reimburse you. Using my money to save their as*ess from having to repair something. Not to mention i had to reach out 3 times before receiving my lease paperwork. Management never picks up the phone, i will call and no answer. Then 5 seconds later when i walk in the door theyre all just sitting on their computers. Dont let the new shiny counters and "amenities" fool you. Youll pay 2000$ for an apartment slapped together in a month. Also its been two years since that others persons review and the dumpster is still a disgusting mess. The residents dont care, dog poop and pee everywhere too. Literally trash left everywhere next to the dumpster. When going on a tour, they'll tell you that they plow bright and early so there's no need to worry about that, but all they do is the one strip in the road and block your cars in. They never clear out the car spaces so there are mounds of ice in between each car. If none of this matters to you, its a good place to live and its in a good spot. If these things do bother you, look elsewhere

- I DO NOT LIVE HERE -…read more This review is based off the tour I had the other day and will hopefully answer some questions for future residents. Within a week of my tour request, I had 3 different voicemails from 3 different leasing agents trying to schedule with me. Our appointment was at 3pm, and our leasing agent was 10 minutes late. I don't think she ever introduced herself, because I don't remember her name. She also failed to acknowledge my partner and only addressed me. Turns out she's only been with the company for two months. She never asked me for any ID, even though the desk sign said it was required. OK. I gave her my price range and she took us on a golf cart to tour ground level, basic one bedroom. It did look outdated and had carpeted flooring. Then we drove over to see a two bedroom. Neither of the apartments looked like any of the images online. I asked to see the renovated one bedroom that was online. Looked much better, but the price was over $2000/month. False advertising using the basic apartment prices for the updated ones. The application fee is $50 per person. Utilities are NOT included. You have to pay an annual fee for the amenities. There are monthly garbage disposal fees, as well as a monthly $5 admin fee. The leasing agent only told me this because I asked... There are also annual and monthly pet fees PER pet. We were never shown the club house or gym, so I can't speak to that. What I can say is the club house had a boarded up window due to it being broken the day before by kids residing in the complex. The pool looked clean to me. All units have a washer and dryer. Maintenance is based off a work order system, with emergency requests taking priority. Pest control is onsite weekly to maintain the property. There are car ports you can rent for $50/month that have surveillance cameras. We saw some pretty expensive cars on the lot. The leasing agent told us to keep our doors locked. I asked the agent about safety in the area due to the mixed reviews about the complex. She said she knew nothing about the reviews and asked me what I meant. Huge red flag in my opinion. How can you sell a product you haven't researched? Anyways, I told her what I read (that residents mentioned roaches and shootouts) and her only explanation was that a new Jewish management company out of New Jersey (I think) took over a year and a half ago and have been working on changing things. However, old residents from prior management who "let anyone live here" (her words not mine) still reside in the complex. She says they deny many applicants weekly now in order to improve the complex standards. I asked her what the minimum credit score was for acceptance, and she couldn't even answer the question. I can't speak on the minimum requirements for having an application accepted. Overall, this place seemed very, very overpriced. I understand that is the market now, but nothing is included in this complex. It's base rent + everything, even if you don't want to use their amenities. AND you can't guarantee safety? Good luck.

We've been a resident at the Grand Lofts for about a year now and we love it. The apartments are…read morereally spacious, clean and well maintained. What we love especially about living in the coplex is how good the staffs are about maintaining the complex. As soon as it snows, they are the first ones to clean the snow and salt the grounds. When we have even a smallest issues, they are here to fix it. We also noticed they garden and cleaning the roof and all the windows every year leaving this place absolutely gorgeous! The staff also throws few parties a year with food and alcohol and we have been so impressed by the amount of care they put into taking care of this place. The neighbors are really quiet and friendly and the place has a common area with wifi, gym, and an outdoor pool that is available during the summer seasons with a life guard on duty.

A great place to live. The staff is excellent and the maintenance service is wonderful The…read moreapartments are beautiful. It's like a small community. I have lived here a year and a half and have absolutely no complaints. They offer parties throughout the year and everybody is always sociable and courteous. So close to 84 and all the shopping areas you can imagine.