For the past 3 years, I've been a very pleased resident of Trumbull on the Park! Prior to selecting…read morethis apartment building as my home, I did a lot of research and visited most available apartments in the area. Trumbull on the Park became my top choice for many reasons; the beautiful updated apartments, prime downtown location, amazing restaurants, and neighborhood area. However the cost to value ratio offered in the building was what sealed the deal; luxury at a reasonable price in a secure environment with connected garage parking (for those rainy and snowy days!)! I wanted a place where as a single young woman I could feel safe walking my dog, have a short walk to work, and experience the renaissance currently occurring in downtown Hartford! One of the best parts about this downtown community is its service and amazing management! They treat you as more than a resident, more like extended family! I mean everyone knows you by first name! I've never had an issue that wasn't resolved immediately or within a reasonable period. The building offers concierges that always go above and beyond and they have the best handy man I've ever encountered in a rental property! Management has always been extremely accommodating and responsive to my needs! Honestly Trumbull on the Park offers the best cost to value ratio in the area, great updated units, but most importantly impeccable service and management!

I had to sleep with earplugs because the AC/heat system was so loud and ran all the time. The sound…read morewas constant and could be heard in the living room and bedroom. Also, I had to sleep on the floor my first night, because the leasing office mistakenly said my furniture could be delivered to the package room before I moved in. Whenever my upstairs neighbor flushed their toilet I could hear it from my bedroom, probably because there were exposed pipes in the closet.

We have lived here for about a week now and are finally settled in and comfortable. Moving here was…read morenot in our cards, but we sold our house in town quicker than expected and need someplace to live for a few months until we move out of state. The management team worked with us to come up with a lease and terms that worked best for us, since we knew we were likely to be here for a full six months. The leasing process has been pretty seamless as there is a team of 3-4 people available at all times to assist if needed. We are living in the smallest of the one bedroom apartments with our dog and it's more than enough room. The appliances are all high quality, the finished are beautiful and we love the double vanity in the bathroom! We also love the fact that the washer and dryer are full size! Our bedroom closet is also huge for apartment living! You get one assigned spot with a one bedroom but there is plenty of guest parking and we haven't had trouble parking close to the door using a guest spot yet. The gym is nice and has all the necessities, although my husband would like a stepper machine and I think a peleton would make a good addition (hint hint management!) We can't wait for it to get warmer and the pool to be open! The location of the property is so close to town that you can walk almost everywhere. We've already walked to dinner one night! Even though it's only been a week, I'm so glad we chose here over the other luxury complex in town!

Honestly, as good as it gets. It's like living in a boutique hotel. Love the cabanas by the pool,…read morereally beautiful finishes in the apartments and the staff is really friendly. Love the fact that it's brand new. Also love that I can walk to whole foods! Highly recommend!

Only one star for: 1) Mouse in my apartment…read more2) Very thin walls, I hear breath of my neighbors. 3) Noisy neighbors. My neighbor was watching TV loudly until 5 am. 4) Stolen Amazon packages 5) Not-delivered USPS mails, several times, causing huge penalty and loss 6) Turning on/off the fan for heat MANUALLY, I must wake up several times during the night. Leasing office told me turn on the fan and open the window and sleep. 7) If you leave in the second day of month after your lease, you must pay for entire month, NOT prorated, NOT mentioned in lease! 8) VERY very loud music from neighboring buildings!!!! Even at midnight 9) Several polis presences in tower for arrest or investigation 10) One elevator was out-of-order 3 month in Summer, a few days both elevators broken 11) Dangerous neighborhood, I could not go out in nights. 12) HVAC is very old and cannot cool. 13) Hospital in other side of street, a lot of ambulance noise. 14) Boiler noise for 5 months of year, even for high floors.

We had a pleasurable experience living in the building. All the amenities were there under one…read moreroof. Maintenance staff kept up with keeping all the common areas clean. Location is great too. We had to move out of the area because of work but if we go back we will definitely consider renting here again.

I lived here for about 2 years before moving up the street to a different "mill apartment because…read moreI liked the location and aesthetic. The walls are so thin and there was a two inch gap between the floor and the apartment below me so that let every soundbof all my neighbors. come up. that I could hear thevoice of the phone conversations of my neighbors the property management just told me to ignore the noise. It turned out that one neighbor fmy neighbors was a front office employee of the property manager. The staff is extremely rude and incompetent. Most of the maintenance staff has to do numerous jobs at the same time: the guy flipping apartments is also the guy Fixing light fixtures and plumbing issues. The large windows and high ceilings look amazing but it's impossible to keep the place warm. If all you want is for a cool looking apartment that has amazing interiors but not much functionality as there is almost no storage. Give it a look. I t looks cool but is essentially a studio apartment with very high ceilings. All of that may have changed since I moved out of the whole mills district in 2006.

The apartments were very nice and the rent was reasonable (with some free utilities!) so my husband…read moreand I applied to move in with our two small daughters. We paid the application fee and a $300 holding fee for an apartment that would be ready in a few weeks. A couple weeks later, we moved all of our belongings up from NC just to read the Ribbon Mill lease terms and find out the entire building was constructed with lead-based products. Mind you, I am 7 months pregnant and have two toddler daughters. We didn't feel comfortable moving 3 small children into a lead-based hazard that requires much upkeep and concern and shocked it was the first we were hearing of it. When we confronted Patti, she acted as if my husband was in the wrong for not knowing it was common to have lead-based construction in "all old New England homes" and denied a refund on our holding fee. We were not disclosed this information or we would not have even applied! After we discovered the lead documents, all we got from the property manager was "Yeah, it seems to be a concern for families with children." Of course it's a concern and you should disclose it before accepting any form of payment! Now currently taking it to small claims court after little to no response from the property manager. The apartments are nice though!

I absolutely loved my experiencing living at the Mansions!! This is truly luxury living…read more Ambiance: The complex welcomes you with a grand entrance of a waterfall, gazebo, lush greenery and exquisite landscape. The entire complex feels like a relaxing resort and everyone loves walking around to take it all in. I thoroughly enjoyed walks with my kid, and going for runs myself since it connects to the Hockanum trail. Staff: Amazing staff who have been managing the grounds for many years. The manager I interacted with primarily, Sabrina, was receptive to feedback and had the maintenance staff address any issues with your unit with a quick turnaround time. When I first moved in, I wanted to make some modifications to my unit and they did it right away and without charging me a penny. Cost: You truly get your bang for your buck here. Every unit has its own privately connected garage and tons of storage space. You even have your own private front entrance. It felt more like a condo than an apartment. My unit had 2 balconies as well and a HUGE walk in closet which I miss so much!! Thank you to the Mansions community for making my stay there truly memorable. I will continue referring folks to the complex. Please keep up the great work of making the residential experience as luxurious as its name :)

I am a resident here (when I'm not bunking in WeHa) and I have to tell you, it's really a lovely…read moreplace to live. Renting a two bedroom in the back of the complex, I find The Mansions to be an exceptionally well run living space. There is a 24-hour gym, heated indoor pool, garages in many of the units and easy access to I-84. The entrance to the complex is right next to Vernon's fabulous Cumberland Farms, which gives us a nice easily accessed convenience store, just in case. Management is responsive and considerate. They have a round the clock number for maintenance emergencies. Management also schedules social events for residents as mixers. All in all, The Mansions is an excellent complex and a nice place to live. I'm very satisfied.

I have lived in this community for about 7 months and have to tell you that I have heard horror…read morestories from other tenants about the students they used to have here. I am glad they are not allowing them anymore. I have had a nice time here, a couple of hiccups when the fire alarm would go off but nothing major. No huge parties or anything like that. And who cares what the building was built for, it is now my home and I do not want it disrupted by a bunch of kids whose parents just cut them loose and are footing the bill. Let's be honest, as Mr. T says, most parents have not prepared their children to live among others who do not owe them anything. And why would you want your child living where they are not wanted? Stop trying to tell people what to do and who they have to accept.

Broken promises left and right. I understand wanting to try to upsell your complex while giving a…read moretour however straight up lying isn't ok! Was told this was a complex full of mostly "young professionals" in which was not true. The main demographic I've seen is full families with children, which is fine however it wasn't what we were told...Packages are labeled and put away in a mail room we were told, they actually just sit on the floor in the lobby. Your told that this is the most quiet apartment complex, it is not the walls are paper thin, you can hear each and every conversation from any apartment. Broken elevators, no parking in gated parking lot, stench of weed everyday, bugs and roaches in apartments, I could continue however I believe I made my point...think long and hard before signing any lease for this place.

Read 100% of the lease before you sign it. The landlord reserves the right to use your apartment as…read morea showing to new tenants in your last 60 days with 24 hours notice only. You are also REQUIRED to give them the keys and let them in or its cause for eviction. Not to mention, the rebuilt apartments are not good quality, the workers cut corners everywhere. You are also REQUIRED to tell them 2 months before the lease is up that youre not resigning or they charge you 20% increases PLUS 250 a month. Giving 2 months notice in this economy is virtually impossible. Especially since the lease says absolutely nothing about them being required to let me know if rent is raising or lowering at that 60 day remaining mark. My biggest frustration is them requiring you to run hot water ALL NIGHT so THEIR pipes dont freeze and then they will not reimburse you. Using my money to save their as*ess from having to repair something. Not to mention i had to reach out 3 times before receiving my lease paperwork. Management never picks up the phone, i will call and no answer. Then 5 seconds later when i walk in the door theyre all just sitting on their computers. Dont let the new shiny counters and "amenities" fool you. Youll pay 2000$ for an apartment slapped together in a month. Also its been two years since that others persons review and the dumpster is still a disgusting mess. The residents dont care, dog poop and pee everywhere too. Literally trash left everywhere next to the dumpster. When going on a tour, they'll tell you that they plow bright and early so there's no need to worry about that, but all they do is the one strip in the road and block your cars in. They never clear out the car spaces so there are mounds of ice in between each car. If none of this matters to you, its a good place to live and its in a good spot. If these things do bother you, look elsewhere

- I DO NOT LIVE HERE -…read more This review is based off the tour I had the other day and will hopefully answer some questions for future residents. Within a week of my tour request, I had 3 different voicemails from 3 different leasing agents trying to schedule with me. Our appointment was at 3pm, and our leasing agent was 10 minutes late. I don't think she ever introduced herself, because I don't remember her name. She also failed to acknowledge my partner and only addressed me. Turns out she's only been with the company for two months. She never asked me for any ID, even though the desk sign said it was required. OK. I gave her my price range and she took us on a golf cart to tour ground level, basic one bedroom. It did look outdated and had carpeted flooring. Then we drove over to see a two bedroom. Neither of the apartments looked like any of the images online. I asked to see the renovated one bedroom that was online. Looked much better, but the price was over $2000/month. False advertising using the basic apartment prices for the updated ones. The application fee is $50 per person. Utilities are NOT included. You have to pay an annual fee for the amenities. There are monthly garbage disposal fees, as well as a monthly $5 admin fee. The leasing agent only told me this because I asked... There are also annual and monthly pet fees PER pet. We were never shown the club house or gym, so I can't speak to that. What I can say is the club house had a boarded up window due to it being broken the day before by kids residing in the complex. The pool looked clean to me. All units have a washer and dryer. Maintenance is based off a work order system, with emergency requests taking priority. Pest control is onsite weekly to maintain the property. There are car ports you can rent for $50/month that have surveillance cameras. We saw some pretty expensive cars on the lot. The leasing agent told us to keep our doors locked. I asked the agent about safety in the area due to the mixed reviews about the complex. She said she knew nothing about the reviews and asked me what I meant. Huge red flag in my opinion. How can you sell a product you haven't researched? Anyways, I told her what I read (that residents mentioned roaches and shootouts) and her only explanation was that a new Jewish management company out of New Jersey (I think) took over a year and a half ago and have been working on changing things. However, old residents from prior management who "let anyone live here" (her words not mine) still reside in the complex. She says they deny many applicants weekly now in order to improve the complex standards. I asked her what the minimum credit score was for acceptance, and she couldn't even answer the question. I can't speak on the minimum requirements for having an application accepted. Overall, this place seemed very, very overpriced. I understand that is the market now, but nothing is included in this complex. It's base rent + everything, even if you don't want to use their amenities. AND you can't guarantee safety? Good luck.

I've lived at the Vintage at the Grove for the past 4 years and absolutely loved living there…read more From the friendly staff, to the yearly updates that occur at the property, my time spent here has been great. In the past 2 years they've added a beautiful new patio and a gas fire pit with Adirondack chairs around it, and two new gas grills, and this year they resurfaced and re-tiled the pool which looks awesome. The grounds of the property is always beautiful, they take great care of this place. Whenever I've had a maintenance issue the maintenance team has always responded quickly with a sense or urgency. The property manager Patti is also super friendly and knows you by name. She is also willing to work with you if there is a problem, and does so with a smile on her face which goes a long way as a customer. It's unfortunate that people will leave a review only if they've had a bad experience. There are always going to be issues, nothing is perfect, it's what you do about these issues that will drive change for the better. The staff doesn't know what they don't know, so if you aren't providing them feedback nothing will change for the better. All in all I will miss living here as it truly has been a great experience for me, one that I will never forget.

Cockroaches in apartment first night of moving in. Staff did nothing. When we chose to leave as any…read moreperson would, Manager continued to charge full rent. No apology or empathy. Disgusting, period. Do Not Recommend Renting This Place.