A great place to live! I lived here for a year and my unit was facing the waterfall and the…read morepeacefulness was fantastic. The grounds are simple and quaint and peaceful - which equals perfect - for me, that is. Everyone is respectful and kine and Lisa the Property Manager is amazing! Whatever you need, regardless of what it was, she was always on it. Definitely a hard place NOT to like. It was hard to leave.....however, I did love my stay while I was there. Angelique

Positives: beautiful grounds, lovely exposed brick walls, lovely lobby and covered parking areas…read more Negatives: Lack of soundproofing between units (heard of actual line of sight in at least two cases). Rude and entitled neighbors at times, parking where they want and not caring how it affected others. When one dog starts barking, all dogs start barking (like a kennel). Insects near water can make way into apartments. Silverfish an issue.

Broken promises left and right. I understand wanting to try to upsell your complex while giving a…read moretour however straight up lying isn't ok! Was told this was a complex full of mostly "young professionals" in which was not true. The main demographic I've seen is full families with children, which is fine however it wasn't what we were told...Packages are labeled and put away in a mail room we were told, they actually just sit on the floor in the lobby. Your told that this is the most quiet apartment complex, it is not the walls are paper thin, you can hear each and every conversation from any apartment. Broken elevators, no parking in gated parking lot, stench of weed everyday, bugs and roaches in apartments, I could continue however I believe I made my point...think long and hard before signing any lease for this place.

Do not live here! This place is awful I have lived here for 2 years and has gotten really bad. When…read moreyou first move in it seems ok but after a while you notice it is not all that nice. One of the major problems we had was with the air conditioner. When it got warm out we started using the air conditioner. Immediately after we turned it on my boyfriend and I started getting extremely sick. We told the office and said they would send someone up to change he filter. Yes, someone came up and changed the filter but it did not help. We were still getting very sick we told them again, still not very concerned but after complaining a few times someone came and replaced our entire unit. That is the one good thing they did fix it. However, fast forward a few months and I started noticing obscene amounts of mold in the corners of the windows, in the bathroom and on the sides of the air/heat unit. I clean often and even after trying to get rid of the mold it continued to return. Yet again we went to the office and told them about the issue and said we thought maybe it was because the filter in the bathroom has never been changed. They sent someone up and when we told him the issue he said, "that fan doesn't go anywhere, of course you are going to have mold". Are you kidding me!? He did not change the filter on the fan that says, "change every 6 months", and told us that we are going to have mold, basically tough luck. This is absolutely ridiculous. My boyfriend and I have had several bronchial problems and my parents are convinced it is because of the mold in the apartment. I know that our apartment is not the only one with this problem. I have heard several people talking about how disgusting it is that there is mold in all the apartments. So as you can see it is no use to risk your health to live somewhere. They continue to spend loads of money on painting the walls and renovating the laundry rooms, maybe they should worry about the mold and the residents health first. I am so happy to leave when my lease is up and hopefully feel much better.

I lived here for about 2 years before moving up the street to a different "mill apartment because…read moreI liked the location and aesthetic. The walls are so thin and there was a two inch gap between the floor and the apartment below me so that let every soundbof all my neighbors. come up. that I could hear thevoice of the phone conversations of my neighbors the property management just told me to ignore the noise. It turned out that one neighbor fmy neighbors was a front office employee of the property manager. The staff is extremely rude and incompetent. Most of the maintenance staff has to do numerous jobs at the same time: the guy flipping apartments is also the guy Fixing light fixtures and plumbing issues. The large windows and high ceilings look amazing but it's impossible to keep the place warm. If all you want is for a cool looking apartment that has amazing interiors but not much functionality as there is almost no storage. Give it a look. I t looks cool but is essentially a studio apartment with very high ceilings. All of that may have changed since I moved out of the whole mills district in 2006.

The apartments were very nice and the rent was reasonable (with some free utilities!) so my husband…read moreand I applied to move in with our two small daughters. We paid the application fee and a $300 holding fee for an apartment that would be ready in a few weeks. A couple weeks later, we moved all of our belongings up from NC just to read the Ribbon Mill lease terms and find out the entire building was constructed with lead-based products. Mind you, I am 7 months pregnant and have two toddler daughters. We didn't feel comfortable moving 3 small children into a lead-based hazard that requires much upkeep and concern and shocked it was the first we were hearing of it. When we confronted Patti, she acted as if my husband was in the wrong for not knowing it was common to have lead-based construction in "all old New England homes" and denied a refund on our holding fee. We were not disclosed this information or we would not have even applied! After we discovered the lead documents, all we got from the property manager was "Yeah, it seems to be a concern for families with children." Of course it's a concern and you should disclose it before accepting any form of payment! Now currently taking it to small claims court after little to no response from the property manager. The apartments are nice though!

We have lived here for about a week now and are finally settled in and comfortable. Moving here was…read morenot in our cards, but we sold our house in town quicker than expected and need someplace to live for a few months until we move out of state. The management team worked with us to come up with a lease and terms that worked best for us, since we knew we were likely to be here for a full six months. The leasing process has been pretty seamless as there is a team of 3-4 people available at all times to assist if needed. We are living in the smallest of the one bedroom apartments with our dog and it's more than enough room. The appliances are all high quality, the finished are beautiful and we love the double vanity in the bathroom! We also love the fact that the washer and dryer are full size! Our bedroom closet is also huge for apartment living! You get one assigned spot with a one bedroom but there is plenty of guest parking and we haven't had trouble parking close to the door using a guest spot yet. The gym is nice and has all the necessities, although my husband would like a stepper machine and I think a peleton would make a good addition (hint hint management!) We can't wait for it to get warmer and the pool to be open! The location of the property is so close to town that you can walk almost everywhere. We've already walked to dinner one night! Even though it's only been a week, I'm so glad we chose here over the other luxury complex in town!

Honestly, as good as it gets. It's like living in a boutique hotel. Love the cabanas by the pool,…read morereally beautiful finishes in the apartments and the staff is really friendly. Love the fact that it's brand new. Also love that I can walk to whole foods! Highly recommend!

Read 100% of the lease before you sign it. The landlord reserves the right to use your apartment as…read morea showing to new tenants in your last 60 days with 24 hours notice only. You are also REQUIRED to give them the keys and let them in or its cause for eviction. Not to mention, the rebuilt apartments are not good quality, the workers cut corners everywhere. You are also REQUIRED to tell them 2 months before the lease is up that youre not resigning or they charge you 20% increases PLUS 250 a month. Giving 2 months notice in this economy is virtually impossible. Especially since the lease says absolutely nothing about them being required to let me know if rent is raising or lowering at that 60 day remaining mark. My biggest frustration is them requiring you to run hot water ALL NIGHT so THEIR pipes dont freeze and then they will not reimburse you. Using my money to save their as*ess from having to repair something. Not to mention i had to reach out 3 times before receiving my lease paperwork. Management never picks up the phone, i will call and no answer. Then 5 seconds later when i walk in the door theyre all just sitting on their computers. Dont let the new shiny counters and "amenities" fool you. Youll pay 2000$ for an apartment slapped together in a month. Also its been two years since that others persons review and the dumpster is still a disgusting mess. The residents dont care, dog poop and pee everywhere too. Literally trash left everywhere next to the dumpster. When going on a tour, they'll tell you that they plow bright and early so there's no need to worry about that, but all they do is the one strip in the road and block your cars in. They never clear out the car spaces so there are mounds of ice in between each car. If none of this matters to you, its a good place to live and its in a good spot. If these things do bother you, look elsewhere

- I DO NOT LIVE HERE -…read more This review is based off the tour I had the other day and will hopefully answer some questions for future residents. Within a week of my tour request, I had 3 different voicemails from 3 different leasing agents trying to schedule with me. Our appointment was at 3pm, and our leasing agent was 10 minutes late. I don't think she ever introduced herself, because I don't remember her name. She also failed to acknowledge my partner and only addressed me. Turns out she's only been with the company for two months. She never asked me for any ID, even though the desk sign said it was required. OK. I gave her my price range and she took us on a golf cart to tour ground level, basic one bedroom. It did look outdated and had carpeted flooring. Then we drove over to see a two bedroom. Neither of the apartments looked like any of the images online. I asked to see the renovated one bedroom that was online. Looked much better, but the price was over $2000/month. False advertising using the basic apartment prices for the updated ones. The application fee is $50 per person. Utilities are NOT included. You have to pay an annual fee for the amenities. There are monthly garbage disposal fees, as well as a monthly $5 admin fee. The leasing agent only told me this because I asked... There are also annual and monthly pet fees PER pet. We were never shown the club house or gym, so I can't speak to that. What I can say is the club house had a boarded up window due to it being broken the day before by kids residing in the complex. The pool looked clean to me. All units have a washer and dryer. Maintenance is based off a work order system, with emergency requests taking priority. Pest control is onsite weekly to maintain the property. There are car ports you can rent for $50/month that have surveillance cameras. We saw some pretty expensive cars on the lot. The leasing agent told us to keep our doors locked. I asked the agent about safety in the area due to the mixed reviews about the complex. She said she knew nothing about the reviews and asked me what I meant. Huge red flag in my opinion. How can you sell a product you haven't researched? Anyways, I told her what I read (that residents mentioned roaches and shootouts) and her only explanation was that a new Jewish management company out of New Jersey (I think) took over a year and a half ago and have been working on changing things. However, old residents from prior management who "let anyone live here" (her words not mine) still reside in the complex. She says they deny many applicants weekly now in order to improve the complex standards. I asked her what the minimum credit score was for acceptance, and she couldn't even answer the question. I can't speak on the minimum requirements for having an application accepted. Overall, this place seemed very, very overpriced. I understand that is the market now, but nothing is included in this complex. It's base rent + everything, even if you don't want to use their amenities. AND you can't guarantee safety? Good luck.

NOTE: The new management company, called Eagle Rock, is way worse than Westgate! Just don't, you…read morewill regret it.... I don't recommend this place at all, here's a just a few reasons why... There is an inch wide crack all the way around the doors to the hallway and the wind whistles through the door all night in addition to letting in the hallway light and all the hallway smells. The hallway always smells terrible, both from people living in the building with incontinence issues and the laundry room vents into the hall. Bugs enter the apartment through the hallway door, spiders, stink bugs, earwigs... The windows do not shut tight we and the wind whistles through the windows. The windows leak water into the apartment during a rain storms. Birds live in air conditioner and wake you at 4 AM. Outdoor lights in the courtyard never go off so they shine in all night. KITCHEN: The kitchen sink was installed with very cheap fixtures that lacked gaskets so water leaked down under the sink. The dishwasher leaves debris on the dishes so every load needs to be rinsed off. The garbage disposals are ancient and don't grind. If your unit has a washer/dryer... the washer tears your clothes and the dryer vents INSIDE causing massive dust in the apartment. The stove also vents inside, putting grease everywhere. Other people have said this -- they raise the rent - a LOT, every lease renewal!

Westgate was the first apartment I lived in when I moved to the area, or should really say, first…read moreplace I lived on my own. I lived in a studio from 2007-2011, which had a hallway, huge closets, and a humongous bathroom. The grounds were kept immaculately and the location was sheer perfection. Maintenance were very friendly gentlemen. When my fridge stopped working, they were quick to replace it with a newer one. When the ceiling fell out in the kitchen, they fixed it too. I used to walk to Stop and Shop, CVS, Dunkin' Donuts, and Boston Market all the time. The Chinese restaurant, Tasty, was a delicious convenience for me. They would throw two parties a year; a holiday and a summer cookout! The leasing office for the most part was very nice to me, except when I tried to negotiate the price. A bus stop is in front of the complex in case you don't have a car. The one-star deduction was for the price. These are very, very expensive apartments. The starting price for the studio is about two hundred dollars more per month than my last year rent. For the price, they should include a hot tub in the pool area and built a gym in the basement. Though I felt like I had no disposable income when I lived there, I felt it was worth living in a safe, convenient and beautiful place. I moved out solely because I could not afford (and I had decidedly to move in with my boyfriend). I do recommend Westgate if you make lots of $$$$$, but don't want the commitment of home ownership. Westgate was a wonderful experience for me.

Only one star for: 1) Mouse in my apartment…read more2) Very thin walls, I hear breath of my neighbors. 3) Noisy neighbors. My neighbor was watching TV loudly until 5 am. 4) Stolen Amazon packages 5) Not-delivered USPS mails, several times, causing huge penalty and loss 6) Turning on/off the fan for heat MANUALLY, I must wake up several times during the night. Leasing office told me turn on the fan and open the window and sleep. 7) If you leave in the second day of month after your lease, you must pay for entire month, NOT prorated, NOT mentioned in lease! 8) VERY very loud music from neighboring buildings!!!! Even at midnight 9) Several polis presences in tower for arrest or investigation 10) One elevator was out-of-order 3 month in Summer, a few days both elevators broken 11) Dangerous neighborhood, I could not go out in nights. 12) HVAC is very old and cannot cool. 13) Hospital in other side of street, a lot of ambulance noise. 14) Boiler noise for 5 months of year, even for high floors.

We had a pleasurable experience living in the building. All the amenities were there under one…read moreroof. Maintenance staff kept up with keeping all the common areas clean. Location is great too. We had to move out of the area because of work but if we go back we will definitely consider renting here again.

Burgundy appartments is a very nice, neighborhood friendly appartment complex. If your looking for…read moreappartment that will not leave you broke, this is the place. The grounds are nice. Yes, it's only a studio appartment, but if your single or looking for place that don't require much space, this place is perfect for you. Property manager is extremely nice and very helpful with any requests. The neighbors are very quiet and respectful of each others. Each build has its own laundry room. As you can see, from my pictures, you can make these appartments look extremely homely.

Nice little spot, manager was so sweet, hallways are clean. I love the location by the way.read more