Great service! We rented a tux for my son's senior prom. Julia helped get him fitted, was so nice,…read moreknowledgeable and helpful. The tux fit great! Easy process and reasonable price! Thank you!

I was starting to browse around town looking for alteration options for a bridesmaid dress. I went…read moreto 2 places in Austin and the price just sounded ridiculous compared to what I paid for the dress. One bridesmaid suggested I drive down to her alteration place in San Marcos, Special Occasions. I called beforehand to verify their hours and said I would be coming in that weekend to try it on for a quote. The bride ended up coming with me because she had a few things to alter as well. The dress was way too big on me and too long. I was provided a very acceptable price and received friendly service. It was around thanksgiving and I was in no rush, so it was about 2 weeks before I could get back down there on a weekend. It was well worth the travel. I tried it on before I paid for it and noticed it was still a bit big in the waist, so she said she will fix it immediately if my friend and I wanted to grab lunch nearby. She stayed open past their closing time and called me back in about an hour. I didn't try it on again, I trusted her! And the dress fit me like a glove. I've worn it to 2 weddings now and even throughout washes everything stayed taught. Highly recommend this place.

I was able to get my wedding dress, belt, and veil from here. They have great options for those on…read morea budget! Each time I went Into the store they were so helpful and nice. Also family owned! So glad I was able to find this place

We were so happy to find this shop after searching for almost two months for the perfect prom…read moredress. T he ladies were so sweet and helpful throughout the whole process. There dresses are beautiful and they had so much variety to choose from. They had more than the b ig name brands stores at the mall. Thank you ladies so much for making my baby feel special and beautiful.

Do not rent from this place…read more 1. On 1/17/26 I reserved a tuxedo. I was told to pick it up on Wednesday 1/21/26 and that I would get a call before 2pm 2. On Wednesday I called at 3:42, I was told they were about to call me. I had an event at 5 pm at a location at across town. I was given a tuxedo to try on with a shirt that was 3XL. I have never worn anything larger than a L. I was told they could hem the shirt and be ready by 6pm. When I informed them I had to be across town at 5pm the older clerk angrily said "do you want it or not?" I politely said I would pick it up Friday afternoon. The jacket would have to also be hemmed up to match the shirt sleeves. 3. Friday afternoon I had another event that run late so at 5:46 I called them to inform them I would be 8 mins late to pick up the tuxedo. 4. The shirt was still fitting to big but i thought if i keep the jacket during the whole event on Saturday it would be ok. 5. The jacket sleeved were hemmed up about two inches from the mark the young staff member had done. The older gentleman even said it was hemmed up way above the mark. That gentleman was able to fix the jacket sleeves on the spot. 6. On 1/24/26 at 10:01 the event organizer informed all attendees the event would be cancelled due to the deteriorating weather conditions. At 11:18 I called Image Avenue Clothiers to inform them I would be returning the rental. I asked about their cancellation policy the young staff lady informed she would call me in 30 mins because they never had that happen in the past. I did not receive any calls. 7. I showed up around 1:20 with the tuxedo and rental agreement that has a cancellation fee of 50% on it. I was told by the older staff lady that I would not get any refund. Spend you money somewhere were you will be treated better.

I've been going to this place for the past six years and their quality of work has really ,really…read moregone down . I've had to take back three pairs pants because of the hem coming undone. Each time the owner has tried to charge me for their mistake.I took a 600 dollar suit to get tailored , he charged me 117 dollars to ruin my suit . When I told him I was not happy with the way the suit turned out he tried to tack on an additional charge . The owner was super rude about it . I'm sure the business will not go belly up on the count of my bad review , but if you don't want to deal with poor quality and service please stay away from this place .

Brought my sister here prom dress shopping after going to a handful of different places. She found…read morean amazing dress, the staff is very helpful. The owners dad is the cutest

My wife came in with dress and child for alterations but they said they only had a seamstress on…read moreFriday and Saturday nights from 6-9, which is odd in and of itself. So my wife made an appt with the clerk for 6 pm on Saturday. We showed up and not only did they not have an appt for us, they said their seamstress doesn't even come on til 7:30. We weren't going to wait 90 min to see if we could possibly be seen. The clerk had no idea what was going on, never offered to speak to a manager, and never offered any concessions or discount on the anticipated service. Their attitude indicated that they clearly had sufficient business that they did not need to concern themselves with us or our time. This was a horrible experience with non-existent customer care or support. We will not be using them in the future. If you desire alterations, make sure you confirm at least 2-3 times and get something in writing as it appears they take nothing less than that as proof of an appt.

The prices were decent. Selection was okay. Rude staff though. There was one girl in particular…read morethat made you feel like it was a waste of her time to talk to you. The others we're talking about other staff where customers could easily hear. There's also no place to sit while friends/family try on clothes. I wasn't impressed with the folks working there.

This place has cute affordable stuff but if you want to return anything make sure you do it within…read moretheir policy timeframe. I wanted to return a skirt that had the tags attached with the receipt from two months ago and I was rejected. Couldn't even get store credit. Will not be shopping here again.

There was 30 minutes before the store closed and we have been last minute prom dress shopping. This…read morewas the last stop of the day, again, there was 30 minutes before closing. My daughter walks in and finds THE dress. She was so excited to try it on and while standing waiting the lady at the front CRUSHED her dreams and with the NASTIEST tone and attitude said " The fitting rooms are actually closed for the day." She had 1 singular dress in her hand to try on. I hope that lady gets fired for her TREMENDOUSLY poor costumer service. We will NEVER be back and if i could leave 0 stars...I WOULD.

Bad custom service there was 2 lady's working there and kept following me around I've been looking…read morefor a prom dress and came along this store I went with my boyfriend who was the one making the purchase I grabbed to dresses to try them on and one of the coworkers who was a fat lady if I recall had glades on legit told me we don't try on dresses for fun here my boyfriend jumped saying we're planing on buying she then goes on saying it's only if you have a special account ocasión which I have no reason on telling her what it's for but I proceeded to saying for prom left her dresses there and never coming back here again could've made $500 today

Great customer service! Staff super helpful. So many selections to choose from. We found exactly…read morewhat we hoped for

I got both of my prom dresses from here for my Junior and Senior Prom! The prices are very…read morereasonable, and the people there are very nice, I highly recommend this place

Great custom made dresses and Laura works with every budget! Highly recommended! I wanted a short,…read morebackless dress for my destination wedding along with a skirt and sash and Laura implemented my design.Thanks again!

Laura is excellent. Knowledgeable on exact fit needed. So friendly and she gets to know her…read morecustomers on a one on one basis. Discovered thru her photo wall others that I know use her as well. She was recommended for alterations of wedding gown that the entire bodice was beaded. Excellent work! Was extremely happy with results. Location is in a spot that is easy to get to and pretty much central. Returned for alterations of another gown which resulted in a wonderfully fitted off the shoulder. She removed a good amount of fabric for a more sliming effect and was able to work around existing boning in bodice.

Thank god for Deanna! We had a horrible experience at Mens Warehouse and came here. She got the…read moreball rolling and got us exactly what we needed for my wedding!!! She's fantastic! She was extremely personable, friendly and professional. Weddings can be stressful times and she certainly streamlined the process and knew exactly how to help us. Thank you for having such a dedicated staff member AL's!!!

This place was a nightmare. They were quite helpful when I went in to order the tuxes for my twin…read morebrothers to wear to escort me down the aisle. The young man who helped us was friendly and prices were ok- about $180 per for a Victorian style that would fit perfectly with our steampunk theme. But when we went to pick them up two days before- the soonest they would let us do a first fitting- nothing fit! It was all too small for one and to large for the other and not in a way they could trade, in addition to the wrong style of neckwear having been ordered abd the shirt for one of them being poorly repaired such that it could not be fastened. Ok, that's fine, they can get replacements in the next day- the day before our out of town wedding. Next morning we get a call that a tragedy has occurred and there was an accident with the truck delivering their tuxes. I'm so sorry for the family of the driver. What was ridiculous was the way it was handled. Apparently there is no resource in place to address delays or accidents in transit when new suits are ordered such that we had to cancel the order, waiting three weeks for a refund to be mailed, and go hunt up suits that would work for the theme. Then the refund was sent in the wrong name and when I called to have this corrected I was told they could not get a hold of me. I know they had my number because they called to tell me of the accident. I had no missed calls, voicemails, or emails so he was obviously lying. He was also completely unwilling to fix the issue. In addition, there was an obviously intoxicated gentleman just hanging out in the store speaking with the proprietor throughout the time the twins were being fired abd being quite obnoxiously inappropriate in his behavior with no indication from the proprietor that this behavior was unacceptable. The intoxicated individual and proprietor both made sexually oriented jokes with my barely teenage brothers and both said later they were uncomfortable with it. I wouldn't use this site again. And Al's might consider the people they have representing their brand and service.