Needed black on black high tops for my daughter. Saw them in them in the window. Immediately…read moregreeted by Scott who was very bleak and quick. We were in and out in less than 10 min on a back to school crazy outlet weekend. Nice store. Lots of helpful employees which I am sure get commission.

Couldn't find the regular Journeys and it won't show on the map! But regardless the manager who…read moreworked at Journeys in the San Marcos outlets help me get shoes and was super nice the whole time!

I was impressed with the attentiveness of the employees. Today is a holiday and many Texans are out…read more shopping...as they should. A few stores had extremely long lines to check out ,make an inquiry and /or cranky employees. Brooks Brothers was the opposite of the other stores I visited. I walked in and Martin said hello welcome to Brooks Brothers let me know if I can help you today? I showed him a text with a picture of a shirt label from my best friend and Martin found 8 shirts ! He was able to check inventory from other locations with intent to have the stores mail the dress shirts to a home address. Serviceable, convenient and superior customer service. This outlet store is clean, organized , well stocked and provides a pleasant shopping experience. Martin as a salesman is an asset. Thank you

To quote from menswearreviewed.com, "Brooks Brothers [has] a long standing reputation. The…read moreIvy-league affiliated brand is responsible for many a presidential outfit and is known for quality, prestige, and a top-notch customer service experience". I couldn't agree more with this line. In fact, I remember the days where if you wanted to shop Brooks Brothers ("BB"), you'd have to go to a city like San Francisco. It was always a huge deal to walk into BB while visiting San Fran...have people wait on you, a tailor's tape measure around their neck at all times. BB always meant serious clothes to my father, and I understood that quickly. Now look, I'm not saying I expect to be offered champagne or wine a la Tiffany's, but I expect way more than what was offered at this location in terms of customer service (did I tell you I went around Christmas...oh I didn't?). We walk into this large, beautiful outlet location in San Marcos on Monday (12/17) about 4:00 p.m. Not many people in the store, including customer service representatives. I think I only saw two...for a store that size heading into Christmas - are you kidding me? The store had a very "fend for yourself" to all our pre-labeled, pre-sorted sizes in the bins, atmosphere. God forbid had I been really searching for someone's time to have a suit, blazer, etc. measured and fit. When I did finally flag someone down, the questions I asked the young representative, in my opinion, were not answered in a way befitting of such a reputable, prestigious clothing company. And, as stated before, there's no way the reps would have had "the time" or the focus to really cater to a serious shopper. Ended up buying some shirts, impressed by the deal, but THIS is not befitting Brooks Brothers. Not at all the way I remember shopping at a high dollar clothing store...

They seemed nice there and probably helpful if needed. I was taken back by all the dust bunnies…read moreliving under each and every display structure.

Adidas outlet store is not a bad place to go for Adidas products. The prices are reasonable and…read moreseems to always had additional deals with certain products. Which is not really through out the store. For example soccer jerseys were not acceptable with additional deals off the price. Which makes sense. Since there is the Soccer World Cup going on. The staff is very friendly and helpful. Over all not a bad place to go for shoes or items for working out.

Was not greeted and I was the only customer to three employees. They were more concerned with their…read moreconversations. Everything is overpriced, plus the bad customer service. Just go to Target, at least you can get some Starbs.

LOVE THIS STORE! It seems like a constant holiday at this store.. in the sense that the clothes…read moremake you want to go to the beach or somewhere tropical. The store right now is doing a buy one get one half off.. and that's even on the clearance. The clearance takes up the whole back half of the store and so you could get 2 shirts or anything for 40 bucks. The clothes are eclectic and yet classy.. I got 2 shirts for my anniversary in April and for spring break in a few weeks. I plan to go back to that store very soon.. The customer service is great too. .. Oh yeah, they carry jewelry, clothes, shoes, and sunglasses

Came here yesterday (8/21) to try on shoes recommended by a friend. I loved the shoes and was…read moreprepared to buy them, but then the store employee said they were running a promotion; if I brought my teacher ID I could get money off of my purchase. I said I'd come back the next day and thanked her for letting me know I could get a discount. I live about 40 minutes from the store so I couldn't just go home and get my ID. I told both employees thank you for your time, I'll be back tomorrow afternoon. Fast forward to today (8/22), I made sure to check when they were open/closed and decided to drive up at about 2:00 to get to the store. It took an hour to get there and when I did there was a sign in the door that said "be back at 4:00". I am FURIOUS. I drove all this way for nothing and I am not waiting around for an hour for the employees to come back. I have to prepare for my week. Lunches/breaks should be staggered. You should be open and available during the times you list on your website and in the store. Completely unprofessional.

I went Saturday fir first time. I bought 4 pairs. The lady who attended me was very nice and…read morepatient. I am ready to go back.

Style is poor. Employees came out behind the counter and watched our entire shopping trip without…read moreproactively offering any help. Totally felt like we were being pegged for shoplifters. The clothes are poor to fair quality and unbranded for the most part. Seems like overseas imports with high markups. They also won't allow you to return anything without creating an account within the store. Ummm that's what receipts are for? All around seems like an unprofessional money grab with bad style and employees too put off to smile and greet you. Been in here 4-5 times and this weekend was the absolute last.

Bought a cute pair of shoes for an event, wore them for less than an hour before one shoe…read morecompletely broke apart under me. As you can imagine I was super upset seeing as I had just bought these the same day & was left to go hunt down new shoes in downtown Austin wearing one. I called & explained the situation hoping to exchange them or get a refund & service was super unsympathetic & unhelpful. Pretty sure the lack of apology was just to cover up the poorly made products, definitely don't waste your money here. SHEIN quality.

It's a must I update my previous review. Although I said I would never come back to this location,…read moreI was searching online a specific type of boot. The search engine brought up this store as having the boot I was looking for and that it was in stock at this location. I could have purchased it online for in-store pick up, but I opted out of that and wanted to go inside the store to try it on. I'm glad I did because the online price for the boot was $100 with a discount. When I went inside the store to purchase it it was on sale for $40. I got a $150 pair of boots for $40 and I was stoked about that! When I went inside the store, upon entering, I was greeted by both employee and was even asked if I was finding everything OK while I was in there. This time, my experience was much better than the last.

got a nice pair of j's! staff was super friendly and affordable prices! Definitely coming backread more

Updated review! Met the owner of store last night and it was one of the most genuine conversations…read moreI've had since moving to TX. Love all the store has to offer and now they have a bar outside! Visiting is definitely a must!

The lady working in the store was unprofessional. Upon entry I was asked where I am traveling from…read more When my family mentioned where we are from and mentioned that we were considering moving to this town, she asked us not to move here. Telling us how we are ruining the town and driving house prices up. Also, saying that her children cannot afford a house because people who don't live in Texas (like us) are moving here. Unprofessional, would not recommend this store to anyone. Please avoid the harassment and visit any other store. Did not purchase any merchandise , we wanted to get out of that environment as quick as possible.