the maintenance team always shows up super quick and finishes the job. they handle it quickly and…read moreefficiently

Having lived here for 7+ years the maintenance and management crew always stay on top of it. They…read moreare constantly making improvements and keep the complex clean and safe.

I really want to recognize the maintenance team at my apartment complex. They are always on point,…read moreresponsive, and genuinely take care of things when something needs attention. They recently got me a brand-new washer and dryer, and I couldn't be happier. More importantly, they're a team I completely trust being in my home, which says a lot. They're professional, reliable, respectful, and consistently go above and beyond. I truly appreciate everything they do and wanted to make sure their hard work gets recognized!

We just moved here on 8/18/26 - so we've been here about a week. Its been fantastic in so many…read moreways, including the property management team in the sales office. After the initial week, I had a list of about 7-8 items that needed to be addressed maintenance-wise. Some were simple fixes like outlets not working, and a broken cabinet hinge in the bathroom. Others were more intensive - changing the lock on the storage closet/room outisde (house key wouldn't work), fixing a fridge that wouldn't chill appropriately, and a washer that had worn bearings (EXTREMELY LOUD during spin cycle). I was surprised that the NEXT DAY Guillermo(memo), and Carlos showed up at 10:00 am with a cart of tools. These guys were kind, professional, transparent, and smooth like Sade - Within 1.5 hours they were able to fix essentially every issue - from changing the lock, to a cleaning/maintenance service on the fridge, and diagnosing the washer and getting it on its way to health. I NEVER thought that apartment support teams here would be so accessible, transparent, available, and super helpful - Its my first time in an apartment, and they have blown my expectations away already. Thanks so much Westpark Sales/Maintenance team - you guys are awesome!

We just moved in West. So far so good. Nicole leased us our unit and was incredible. She is…read moreextremely professional, knowledgeable, a class act. We are impressed so far. Today was move in. Gabe -concierge- extremely responsive. Such a good team. A few small issues in the unit- maintenance rang the door bell same day- resolved. . We are exhausted from moving but happy with the overall experience. Thank you.

I've had a great experience with West SD Apartments so far. The community is well maintained, the…read morelocation is excellent, and everything from the leasing process to move-in has been smooth and professional. Korey Wermager was especially helpful--she was incredibly responsive, knowledgeable, and made the entire process stress-free. She took the time to answer all my questions, explain options clearly, and made sure everything was handled efficiently. If you're looking for a well-run property with a team that genuinely cares about residents, I'd definitely recommend West SD Apartments.

A huge shout-out to our apartment management team for putting together such an incredible lūʻau!…read more Everything was so well organized, and you could tell how much time and effort went into making it a special event for the residents. Also a special shout-out to Chris for staying late the night before to put up all the decorations -- it really made the whole event feel extra festive and magical! The Hawaiian food was absolutely delicious, and the dancers were amazing! It truly felt like a little tropical getaway right here at home. Events like this really bring the community together and make living here even more enjoyable. Thank you to everyone in the office and all those who helped make this such a fun and memorable evening. We truly appreciate everything you do for our community!

I really love living here! It honestly feels like living at a resort. Everything is always so…read moreclean, I feel really safe here, and the staff are all so friendly and welcoming. I also love that they have different events every month, it's such a great way to meet people. Everyone is so nice, and there's always something to enjoy. I'm so happy we chose to live here and would definitely recommend it to anyone looking for a great place to live!

I really didn't want to write this updated review, but I think it's important to inform others of…read moresome of the issues I experienced before ending my lease earlier this year. Before I get to that, Urbana has had many issues since May 2024 when new managers (not management company) came on site. In September of 2024, the fire alarm went off five times. All of them were a false alarm, except for one, and everyone thought it was a false alarm because we were so used to them. This continued on in the months ahead where they would have to do fire alarm testing, which happened at least 3 times in December. There was also a hot water problem. It went on for more than 24 hours, and technically that's considered inhabitable, but they brought us some food from Becca di Beppo to make up for it?! I didn't have hot water for 3 days!! Thank god I was a member at FIT because I went there to shower, but they didn't even give us a rent discount or anything for that month. The "events" were very lackluster compared to what they used to be like Poker Night where they would bring in different casino tables, or a Zoo/carnival day on the rooftop where they actually brought in exotic animals, but those days are gone and now it's a continuous happy hour at a brewery down the street. Their sister property Vici seems to have a lot more events that are akin to what Urbana used to have. I got $11 back from my deposit. My $500 deposit, and I only got back $11. I never painted anything, never even hung up or mounted anything. Everything was in working order. I asked for a breakdown and they said cleaning and "painting the walls." I asked how that's reflected on me since I never even made any holes or nails in the walls and they never got back to me. Also, they used to have bike racks in between cars. They got rid of those because bikes were getting stolen and offered to put some in storage. Well, new management denied my bike was ever in there and when I showed them the email that it was with a picture of my bike, they said that they're not responsible. So, yeah my bike got stolen out of their storage. I really didn't want to leave this review because I had great times at Urbana, but I feel it's warranted.

Absolutely the Worst Living Experience I've Had in 7+ Years…read more I moved into Urbana over seven years ago after calling to ask if the building allowed smoking. The leasing agent said, "Yeah, it's a smoking building. Come on over. You want to check out an apartment? Want a beer?" -- at 11 a.m. That should've been the first red flag. But hey, it's San Diego. People party. And at Urbana, that's what most residents seem to do: drink heavily, act entitled, and leave trash everywhere. Things went from bad to worse. During the pandemic, management showed no concern for resident safety. I had to escalate to upper management just to get hand sanitizer stations installed and basic mask guidelines posted. I was physically attacked in the elevator during COVID -- management's response? Indifference. It gets darker. During the pandemic, there were meth-addicted sex workers living in the building under a stolen identity. It took management forever to do anything about it -- even after repeated complaints. There was also visible gang activity on the sixth floor, because apparently Urbana doesn't really vet who rents there. I was attacked in the lobby by a gang member trying to force his way in, and still, they dragged their feet in taking any meaningful action. More recently, a friend of mine died in his unit from alcohol poisoning. What doesn't help is the 24-hour self-serve beer keg on the rooftop -- yes, really. No ID checks, no oversight. If my kid lived here and got in an accident after drinking at home, I'd be furious. It feels negligent, if not outright illegal. The building is now "autonomous," which means: no front desk, no supervision, and zero accountability. The current property manager, Isaac Stermer, is one of the most inept people I've ever dealt with. He cannot communicate, he delays action until you pester him multiple times, and he clearly doesn't care. When a neighbor left open bags of dog feces in the hallway, it took me three complaints and photo evidence to get a response. There are no security cameras in the elevators. The cameras in the lobby don't even face the front desk. They want to spend money on turning an old office into a "community lounge" instead of improving safety. Priorities are completely backward. Worst of all, when someone dies in the building, they say nothing. No notice, no compassion, no acknowledgment. They'll tell you "we're family," but in reality, they only care about one thing: profit. If you're still thinking of moving here, lock your doors. And don't be surprised if the party never stops, the trash piles up, and management turns a blind eye -- every time.

We've really enjoyed living at Purl Apartment overall and have been very happy with the building…read more Ivan is amazing ...always super kind, helpful, and welcoming! MichaelAnn is also fantastic and consistently comes up with amazing events that make the community feel special. And every experience we've had at Bobby's classes has been great. Bobby is truly a superstar!

I have lived here for 4 years and genuinely loved it at first. But this past year this place has…read moregone downhill significantly. The hallways are disgusting. People leave their trash out and make the entire hallways smell. There's no A/C in the hallways which makes the smell even worse. The hallways also wreak of urine constantly. The pool is consistently shut down due to 'contamination' which is also disgusting. The elevator rarely works. The garage doors rarely work. The staff changes constantly and there's a different manager every few months, so no one knows what's going on half the time. They're letting just anyone move in and what was once a beautiful complex now feels like I'm stuck in a homeless shelter or a swap meet. Definitely not renewing my lease again.

Amazing experience chatting with Shannon on the phone today! Disclaimer: I haven't lived her or…read moresigned a lease...Though their earliest availability for a 1BR unit is in May, she took the time to discuss potential alternatives, pricing, and life in general. Such an amicable and pleasant experience. If this is an indicator of the service, it's no wonder their renewal rates are high and they don't have much availability presently. Will keep this property in mind for the future as well as suggest to folks looking for somewhere to live in the area.

SOLTERRA ECOLUXURY APARTMENTS @ MIRA MESA…read more Parking is available for visitors, they have many available when I came here to visit a friend. It's extremely lit and I love how huge this apartment complex was. I really like their hallways, it was so lit up and felt like I was in a nice hotel. My friends bedroom was a one bedroom and one bathroom with a balcony and kitchen space. It was extremely spacious, and I love the size of the place itself. The island was nice, and the countertop was nicely renovated. The balcony was definitely a favorite part, it was huge and I love how it overlooked the city! I'd definitely check out this place to possibly live in this area, it was pretty huge and really nice inside. Bedroom is a bit small, but bathroom is huge!

Had the best experience living here. From meeting front office staff for the initial tour, the…read morefollow up and getting keys, it was smooth sailing for our time at blvd. My partner and I loved everything about this complex, the gym got additional equipment, maintenance was immediate with any repairs we ever asked for, and the unit itself was perfect for the price range. Our rent didn't go up too much our second year which we really appreciated. I hold the staff at blvd in such high regard for just how well they took care of us our whole time here. Toni, Dale, Danica, Ulysses, and Francisco are an elite team and their attention to providing a quality living space for the residents here did not go unnoticed. The fun events they plan for the residents were always super fun as well! Don't have anything but great things to say about this place, if you have a chance to live here do it!

BLVD was my first home moving to San Diego and was such a positive experience! They were so helpful…read morefrom coordinating moving in through living there the last 1 1/2 years. I rented the one bedroom loft style apartment and it was perfect for my dog and me. Very clean building with good appliances. This building is so dog friendly and have socials with the dogs including treats, photographer, toys and bandanas for the pups and drinks for the adults. They even have a dog park on the top floor with an area to bathe your dog. Loved all the socials and amenities. Frequently have food trucks, opportunities to meet your neighbors and celebrate the holidays. My favorite amenity was the cold brew on tap. They also have beer on tap, gym, jacuzzi and lots of decks which is nice if you work from home and want a change of scenery. The staff is very kind and responsive. They make an effort to get to know the residents which is so appreciative.

My husband and I have been here since 2021 and we love it! We have the b4 one bedroom layout and…read moreit's so open and spacious. Management here has consistently been so amazing! They're super helpful when needed. Maintenance is so quick to support any needs, as well. We are now expecting and feel safe and cozy enough to start that new chapter here! Thank you!

I did reach out over 20 times to mangement and you ignored me…read more That is why corperate had to get involved. Get out of here with your bs response.

My wife and I lived here for 3 yrs before a new job was too far for daily commute, otherwise we'd…read morebe here longer! If you're wanting peace of mind, reliable staff, security, community, and comfort, I highly recommend Del Oro on Broadway Apartments. Alba has been with us from the start, she's always on top of communication answering all of our questions and concerns. Pete and Ruben are the friendliest grounds keepers and always will help with anything. These apartments are very well maintained, professionally cleaned and sanitized before move in and move out. It's very modern and roomy. Should anything need immediate maintenance they have onsite maintenance there 24/7. That also means if someone trips an alarm or something by accident you won't hear it for hours. Its a very nice gated community with surveillance cameras everywhere and on site patrol at night. The heating and a/c are top notch as well as all the other appliances. We rarely ran into issues but if we did it was fixed super fast. The staff have special events every so often for children as well as free pizza or raffles to win things like full thanksgiving meals, etc. Parking is great theres plenty for cars needing charging stations or cover. The amazon package hub and mail are very secure, easy to use. We had two dogs and it was easy to get them to the designated dog pen. Its all kept very clean! There are so many amazing places nearby to eat and the bay is just up the street! If you're nervous to apply like we were because we had a lot going on at the time that sounded complicated to explain, just try! The staff are very understanding and will try to help you succeed. We are very thankful for the chance we had. There really isn't anything negative to report, we loved this apartment and they were always fair never asking for large increases in rent renewals. They also give plenty of advance notice for fire alarm testing, main hallway carpet cleaning, elevator maintenance, and any in unit quick inspections for yearly fire sprinkler upkeep that is just fast in and out look. Again, I highly recommend living here, it was an easy 3 yrs and we were very comfortable here.

Best place to live in the area! I've lived at Del Oro for a…read moreyear now and just renewed my lease :) The front office staff and maintenance team are all exceptional people! They are all very friendly, professional, and hardworking; they have also gone out of their way to help me a few times which was so nice! The grounds are always kept clean, it's secure and quiet. There is also roaming security at night which is a bonus. The apartments are beautiful and it's really nice to be able to enjoy a pool, jacuzzi, gym, and clubhouse. I'm so happy to have chosen Del Oro. Highly recommend!