If you need tailored services, Reza is absolutely FANTASTIC. He took amazing care of my husband,…read moregot him exactly what he needed, called ahead to the tailor so he knew we were coming (Dillards couldn't get the tailor done as fast as we needed it). I was very impressed. One woman with long gray hair near the Daniel Cremieux section has no idea how commission works and thinks that requiring you to keep clothes from her department IN her department, despite needing to try them on with items from other departments is a good idea. Earning a commission means being the reason a sale took place (I should know, my profession is 100% commission based) . Your first word to me should NOT be to tell me to do something that works better for YOUR paycheck and massively inconveniences me. That's how you get people to walk out, certainly not how you get them to come back again and again...but Reza gets it, he will get you more than taken care of. He's our go to for all things tailoring from here on out. (Would give 5 stars if he was the only employee we interacted with.)

This is still the worst place to shop! Customer service is non-existent. Hadn't been back to shop…read morein couple of years and was reminded why not last week when I called main number to locate a baby gift. it was in stock, I reserved it to pick up. Oops. it's not in the main store but a mile away in the "other" store. "Oops.". It had to be ordered and may be here " tomorrow". Oops. no one is in charge and can't help and don't care. Plus the Customer service desks are on 2nd floor as far away from entrances and escalators as possible. The elevator was completely hidden behind a very long hall.

I've been looking at bags and purses on their website, but decided I should go in person. I've…read morenever bought myself a nice purse or bag before and I wanted to see the quality first. The employees were so helpful in the store. I went in when they were having a sale with an extra 20% off so everything was even cheaper than the tag said. I knew I wanted to get my mom a blue tote for Christmas and I asked if they had any other blue bags in the back. The nicest employee went to the back as found a couple nice bags. I decided to get a light blue tote bag and then got myself a black puffer looking tote to use for work. I lions them both and they are great quality. I also bought my mom and myself a cute wallet/ card holder. It's perfect size and fits in my bags and all my purses. If you are looking for a certain color, just ask them because they may have other bags in the back that you may love! Oh yea and if you are a healthcare worker, you get an extra discount.

Great selection of handbags and wallets. All of the staff was very helpful and friendly. PLUS I…read morefinally found the heart crossbody that I have been searching for. This will make for the perfect Valentines Day accessory! Will be going back to visit very soon.

My husband likes the clothes here. Last time we were here he bought a suit for a wedding at a good…read moreprice. The workers don't usually greet us but when we needed to do an exchange they were very helpful. Small store, somewhat quite. They do have fitting rooms. We like to walk around if we're in the area.

I have yet to shop here but the store looks incredible, the style of men's clothing looks great and…read morethe material is very chic. The place has a variety of men's clothes from elegant watches to suits to business casual. This store must be a resource for any men desiring to look the part in any occasion.

amazing customer service, and amazing clothing!! thank you for the experience!! Long lasting…read moreclothes for their value!

I came in here during a SALE! The young ladies that work here are so nice. I tried on clothes and…read morescored a pair of jeans and 3 shirts for $64+change. What I liked about LUCCA is that their clothes are stylish but can be worn by people of all ages. I did buy a couple of really cute shirts which definitely need a Bradley, but that's so easy-peasy that's it's a non-issue.

The store was very busy when I went last week. It looked like a lot of people exchanging Christmas…read moregifts or just doing some shopping. The line was swirling around quite a bit. I went in for an exchange for a smaller size. My bf got me some Align leggings and I didn't know I'm supposed to size down compared to their other leggings. The employee was super helpful when I told them about my sizing issue. Thankfully they had a size down in the pretty purple color I needed. I tried them on and yay they fit. The store was clean for how busy it was. The line went pretty fast too. Their prices are very expensive, but they do feel really nice on when you wear their clothing.

Usually I don't care about leaving a shopping review, but today was different this is for the…read moreworker (Jenny) ! You are the rudest person I have ever met! You should never treat people like that. Your attitude your behavior and the other worker having to say sorry for your behavior, says everything about your character. If the company reads this train your workers to be nice.

I love this place. They have great quality clothing at reasonable prices. They are helpful without…read morebeing pushy. I always find something I cannot live without when I go in.

Excellent service! The employees were very nice and helpful! Great selection! Will return!read more

Purchased an OU t-shirt on UTEP game day. It was marked 3 places on the shirt as a "large". It was…read morefolded and on display in the ADULT section. The store was packed so I couldn't try it on. Got it home and it was at best an ADULT SMALL. I live out of state, so there's no returning it. Lesson learned I guess.

About 10 years ago I would have loved this place but the clothes and accessories just a tad bit…read moremore geared towards a younger college crowd which makes sense since this is in Norman Oklahoma. Upon walking in the door I was greeted with several friendly faces and asked if I need help throughout my visit. All of the clothes and shoes were lined up nicely and organized by size and color which I always love when places do this. I've always been a big fan of Louis Vuitton and I noticed that they sell pre-owned Louis Vuitton for a fraction of the cost so that is why I stopped in plus not to mention it is conveniently located in the shops where TJ Maxx target are. Everything was priced very reasonable I thought an overall this is a great preowned store but I would probably classify it for mainly 20-year-olds.

The website specifically asks for shoes, jackets and active wear. I took a total of 4 bags of items…read morethat included shoes (many had never been worn and included Birdies, Nikes and leather boots). A bag of active wear (most had not been worn and all name brand). Other items included jackets, sweaters and T-shirts (most from The Loft and Talbots). They kept 3 sweaters and returned the rest to me. Extremely disappointing. I will not waste my time again.