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Windsor

5.0 (1 review)
Open • 10:00 am - 8:00 pm
Updated a few days ago

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10 days ago

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Men's Wearhouse

Men's Wearhouse

(20 reviews)

$$$

Waterford Lakes, East Orlando

Went to rent a tux for my sons prom. We knew what we wanted based on budget and looking on line…read more The clerk immediately brought out the more expensive ones. When informed of our budget and what we were interested in she briefly looked on her computer and told us they had nothing for us. I asked if they could order the one we saw on their website and she said it wasn't available and they could do nothing. They were to interested in the higher sales we didn't even deserve their time.

*this experience is in relation to Rentals…read more The Rundown: For rentals you can expect poor service and poorer business practices, make sure you inspect your rental because it apparently isn't uncommon for items to arrive dirty or wrong size. Expect to not receive your items until within 24 hours of the event. The damage hold assessed will not be returned to you, even if the suit is in fine shape because "it's a fee." The Review: Our wedding party decided to go with Men's Wearhouse for suit rentals for Groomsmen and unfortunately it was regretful until the very end. Weddings are expensive and their rentals are no exception - you can expect to pay $250 for less than 48 hours of rental service (if you get 48 hours). You go through a standard fitting experience, with a thorough overview of your sizes to make sure you get a perfect fit - except what you will come to learn is that there is no perfect fit. As these are rentals, you will be given a close approximation. Out of our party of 5, 3 were given sizes too large. They can hem pants but expect to be given a hard time - again these are rentals they don't want to customize any more than they have too and you will need to be prepared to push. In terms of cleanliness, 2 of the suits received in our group were provided dirty. When one asked for it to be cleaned they were informed that cleaning was not an option, and they were expected to wear it as is. Again, the staff were pushy when asked for a replacement if cleaning wasn't an option but eventually gave in. Also, you will be told you will receive contact about 48 hours prior to the event to receive the rentals. This is not true- no one in our party was contacted by any means (email, phone). When attempting to pick up 1 days before, 2 of us the items were not in yet. Personally I was able to get mine with less than 24-hours to the event. Thankfully mine did not come with the other issues received, but with the amount of issues experienced overall this just adds even more unneeded stress. But the team is kind enough to repeatedly remind you that you news to return the rental ASAP - they don't give you the courtesy of having the rental you paid $250 for with the 48-hours promised yet they expect you back in store to return it otherwise risk major charges. Speaking of charges, you will find there is a Damages and Handling fee. This is misleading as they will not provide any form of refunds and by tucking in the word "handling" it is deemed a fee similar to shipping/processing. Overall, this has been a nightmare of an experience- not just for me but for majority of our wedding party. I am confident you will also likely experience inflated costs and added stress if you decide to give their rentals a go. My recommendation for you is to go with a less "corporate" company.

Sassy's Bridal - Sassy's Bridal, Oviedo Mall

Sassy's Bridal

(9 reviews)

$$

While walking through the Oviedo mall, I caught a glimpse of the gorgeous bridal display in the…read morewindow and I had to walk in. The array of gorgeous dresses is unbelievable! They helped me pick out wedding gowns to try on that complemented my body type. It was such an amazing and stress-free experience. Needless to say, it didn't take long to find "the one". I had my "a-ha" moment and cried as I selected my stunning beaded ball gown! It was a show stopper! The dress was so reasonably priced that I was able to purchase a second dress for my reception. I was so pleased with the service and quality that I also purchased my bridesmaid dresses and rented the tuxedos for the groomsmen as well. Shirley did not stop until she helped my mother find the perfect mother-of-the bride dress that she felt comfortable in. Every time you walk in this store the service is top notch and I wouldn't shop anywhere else! Love this store and the people who work here! Highly recommended.

UPDATE: I received a refund of my deposit only after contacting the Better Business Bureau and…read moreAngie's List. (It was Angie's List who actually got me the refund.) I NEVER received a call back from the owner to provide me any explanation with what happened nor did I ever receive an apology. If the owner had bothered to keep me apprised of the situation things may have turned out differently. Her lack of effort to contact me after receiving the Angie's List and BBB complaints just reinforced my one star review.

Windsor - accessories - Updated May 2026

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