New gifts, home decor, and women's clothing are the features in this boutique shop with a Christian…read morevibe.

We booked and fully paid for a Northern European cruise through Serendipity Boutique (with Martha)…read morein June 2023, for a trip departing July 11, 2025. The reservation included myself, my boyfriend, my brother's family, and his in-laws. Unfortunately, it turned into the most stressful vacation planning experience I've ever had. Over the 18 months leading up to the trip, we made numerous attempts--via email and phone--to get basic information: our cruise cabin assignments, pre-departure hotel, international flights, and transportation. Martha consistently dodged our questions, gave vague responses, and shifted blame to Norwegian Cruise Line (NCL). We communicated early that we intended to upgrade our flights to business class. Despite this, no itineraries or confirmations were provided as prices steadily rose. With just two months to go, we still had no flight info, no hotel details, and no cruise cabin assignments. Martha's advice? Book our own flights and hope to be reimbursed--though she couldn't confirm how much. She later mentioned a $750 credit per passenger, reimbursed only after the cruise. By then, even economy flights had nearly doubled in price. She repeatedly changed her timeline for finalizing details: first 60 days out, then six weeks, then 30 days. When we checked in again at 30 days, she claimed NCL was "delaying confirmations" and that she had "pulled back" our flights to book them herself. On June 13, 2025, my brother's in-laws received their NCL balcony room confirmations. My brother and I still had nothing. At 21 days out, my brother contacted NCL directly. To our shock, NCL had no reservations for us at all. Worse, balcony cabins--the category we had paid for--were sold out. We made repeated attempts to reach Martha to salvage the trip, especially as one of our travelers--my brother's mother-in-law--was battling stage 4 lung cancer. This was her dream trip. Martha knew about her condition and her intent to upgrade flights. While she had a cruise room (still no flight), my brother and I had no booking. Out of options, my brother sent a formal demand letter via a process server on June 16, 2025, requesting receipts and proof of booking. Within hours of her signing for the letter, we received confirmation that our cruise had just been paid and booked--on June 16--less than a month before departure. The timestamp made it clear: she had not secured anything until that very moment, despite having our full payment since 2023. Only one of the three cabins was booked in the correct category. My cabin was eventually upgraded to balcony level before departure, but my brother's never was. Meanwhile, business class tickets had soared past $6,000--nearly double what they had cost just months prior. This entire experience turned what should have been a joyful, once-in-a-lifetime trip into a mess of stress, frustration, and last-minute panic. Instead of excitement, we were left scrambling and anxious in the final days before departure. Martha repeatedly misled us and refused to take responsibility, continuing to blame NCL for what was clearly her failure to secure our arrangements. We plan to file a formal complaint with the Florida Department of Agriculture (which regulates sellers of travel) and are still considering legal action due to the serious negligence involved. Though she later refunded my brother due to the cabin downgrade, the damage had been done. Bottom line: I'm still not sure how a boutique is selling travel, but I strongly caution anyone considering Serendipity Boutique.This was a clear case of mishandling and deception, despite having our full payment for more than two years. A trip we had looked forward to became a chaotic, last-minute scramble that took a major emotional toll on our entire group.

My all time favorite boutique. I have been shopping here for years!! I used to come here as my…read more"go-to" place for any events in high school, since going to college and then moving to (2) other states it is still a place I keep up with and buy from often! They always have the cutest style that can range anywhere from very dressy to casual, and chic. I also love the little notes they put in packages! The staff is always so helpful as well... I have had a few instances where I've spoken to customer service for an address change/size change/ or wrong order and they were quick to reply and fix the situation. The other plus about this boutique is that they always have the most in style trends for the upcoming season. Check out their Instagram for all the updates and modeling of their clothes. They put together entire outfits (which again, I love) and are a saving grace for style inspiration! Check these guys(gals! Lol) out!

Holy heck! this is supposed to be an "outlet" store? Jeans are $89.00. What's going on with that?…read moreThe store is small and , not a lot of room to really look at the clothes because they are all jammed together. I really didn't feel like the lady wanted to help me find a size as she was more interested in the lady at the register with tons of things to buy. Over all this store is overly priced. And the clothes are made in China!

Went to Chico's off the rack today. My mother and I have been going to this store for 10 Years and…read morehave bought a great deal of clothing. Generally we love Chico's clothes. We were regular customers in NJ for many years before moving here. Today we were extremely. Disappointed and quite frankly very upset. We purchased about 10 items every 2 pieces were wrung up with 25% off of the 2 items. This did not come out as buy one get one free. I have never had a time in this store feeling as though this company is trying to rip customers off. Other people in the store also agreed. Put up signs that say 25% off each item If that is what you are doing. Shame on you for thinking people are not as smart as you. Do better. Just as an FYI we spent over $500 today. The sales woman also agreed that it is wrong but "you never get anything for free "she said. Linda C

Friendly owners, know them personally. Always around to help. The store has a wide array of…read moreclothing and accessories. They will even special order items in the store for you.

A fun store for browsing. Inventory includes more gift items, used furniture, then the resale shop…read morenext-door..

One of the cooler antiques browsing experiences I have had in Ocala. A must for everyoneread more

Service was top notch and selection was very unique and reasonably priced! I'd recommend this store.read more

This is a beautiful boutique with a great selection of women's clothing. They have everything from…read moreeveryday, resort wear, to night out. They try to keep it affordable, lots of items $20-$35. Star is very nice with a good eye for styling if you need assistance. Let's support this wonderful, locally owned business.

Windsor first landed on my radar through sheer marketing force. Between the highway billboards,…read moreconstant ad placement, and a strong presence through influencers during Coachella season, they clearly understand how to stay visible. After seeing the brand everywhere for so long, I finally decided to give it a whirl. Yes, the store leans heavily toward a younger customer and has a very junior, trend-driven aesthetic, but that is also part of its lane. Windsor knows exactly who it is. Expect body-conscious dresses, party looks, fast-turn fashion, and pieces designed for nights out, birthdays, festivals, and social media moments. Even if you are outside their core demographic, it is hard not to respect how effectively they built brand awareness. I walked in because the marketing worked, plain and simple. In today's crowded retail world, getting someone to physically enter the store is half the battle, and Windsor won that round.

From the owner: Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous,…read moreon-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Ocala to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Paddock Mall.

Macy's Ocala in the Paddock Mall is not like most Macy's in terms of the size so therefore it will…read morenot have the quantity of items many other Macy's carry but I must say that if you order an item online you can easily pick it up in the store free of charge. Shopping in this store the customer service is often phenomenal from my experience each and every time. This morning I had went in seeking a new pair of Levi's and I knew that they were on-sale and yes there were many and I found easily what I was looking for after asking for help finding where this section in the store was. When I went to pay I could not find a register a sales associate named "Sameth Klawansky" had quickly helped me. She was so kind and had a sweet conversation with me. She told me ways to save and we talked about some other thing's. She had been saying that she worked for Macy's for 13 years and her co worker was there for 33. It turned out to be a nice visit shopping at the store today. My jeans were on sale and definitely a great value! People are always thinking Macy's is pricey, maybe it's all relative but for what they offer I don't think so and with sales and promo codes you can make out really well. Thank you again Sameth and Macy's for a great experience today I'll be back ! Address: Paddock Mall 3100 SW College Rd Suite 500 Ocala Florida 34474 Phone: (352)873-5300 Hours: Monday-Thursday 10-8:00pm Friday & Saturday 10-9:00pm Sunday 11-6:00pm Pickup hours end an hour earlier each day Wheelchair accessible ***

Love Macy's excellent customer service excellent sales and worth the drive will go back many time I…read moream a Macys customer and I want to add this store is great as I do come from the city a larger Macys stores but was very happy to shop here

Never been a frequent customer of Dillards .. all the years that I have either... Lived in…read moreFlorida... or... visited Florida... Dillards has never been on the top of my shopping list. There CAN be some deals. Sometimes. Many times there are no deals. Housewares, Linens, Luggage, Tableware are all overpriced and sitting at the top of that range that should be charged for these items. You can get many comparable and exact same items elsewhere for much cheaper. Shoes? Very well priced especially for their sale racks. Handbags? Some cute some very well priced and some in the stratosphere. Dillards actually caries real Luis Vuitton handbags and luggage but.... I am not an LV consumer. Clothes... great when there are sales. You have to watch for deals, coupons and price slashing before during and after holidays. I was just recently very successful with the purchase of a makeup bag that is perfect for my trip coming up. Normally I wouldn't pay $48.00 actually $52.00 for a makeup bag but I believe I will keep this one for quite some time. The lady that helped me in the cosmetics section kept me in her "sights" while I was shopping around the entire store... she didn't want to miss getting credit for my purchase. I liked her though... we had a laugh or two.

Have been coming to this location for years with my mom & since her passing I love coming in &…read morefeeling her besides me as i snag some great clothing! Excellent service from every dept & store is always neat as a pin. Love it!

In Beverly Hills, Florida is a little gem nestled in a strip plaza, you may have driven by this…read moreplaza many times and did not even know this boutique was there! Well you are missing out! From home decor, purses, clothing, boutique clothing, designer bags and clothing, shoes and even Mary Frances Purses! They have it all...looking for an outfit for a special event, they have a room with formal wear too! Come check them out! Have you recently done a closet clean out with nice, unstained clothing? They also accept clothing for resale as well...come check out Kelly, Marci and the ladies and you will be glad you did!

What charming ladies work here! They made my day! I really enjoyed shopping here, and bought 2…read moreitems. They have new stuff, and consignment. So, you can sell your used items here, or buy used designer purchases cheaply. They have fantastic Coach pocketbooks at half the going rate. I got to choose a pair of free earrings for making my purchases. What a nice concept! These ladies are so sweet. They deserve to be checked out; they will interact with you are are so personable. I enjoyed shopping here as much as their company! I'll be back!