Ken was amazing with my 2025 Honda Odyssey. He was so patient working with me and my insurance as…read morethe person who hit us would not give us any information to assist with the claim. One of the items was on back order and he was sure to update me every step of the way so I knew when it would be in and once it had arrived. The vehicle came back good as new. Highly recommend!

If I could give KL Auto Collision and Ken 100 stars, I would!…read more After getting T-boned at Christmas (Merry Crash-mas to me...), I was devastated. I had just gotten my brand new, sparkly black 2024 Chevy Trax 2RS, and now the rear passenger door wouldn't even open. My stomach was in knots--it felt like someone had smashed my soul along with my car. Enter Ken: Collision Magician, Bodywork Wizard, and possibly part car whisperer. Not only did he take on the job with calm, capable hands, but he also sent updates with pictures throughout the process--like a proud parent sharing progress pics from car rehab. And let me tell you, by the time he was done, my car looked showroom perfect again. I don't know how he did it--some combination of wizardry, sorcery, and sheer attention to detail--but the result was stunning. I may have teared up a little. Don't judge me. But here's where it gets real: before the repair, I had taken a 10-hour road trip with my 200lb Neapolitan Mastiff and a new kitten. You can already see where this is going. The kitten came with a litter box. The dog came with chaos. The litter box got flipped. Multiple times. Somehow, someway, litter rained down into car crevices I didn't even know existed. It was like a glitter bomb... but with cat litter. And still, when I got my car back, it was immaculate. Not a crumb of litter. Not a trace of mayhem. It looked (and smelled) like it had never seen a dog, a cat, or a Christmas catastrophe. Ken doesn't just fix cars--he resurrects them. If you're looking for someone meticulous, trustworthy, and who treats your vehicle like it's his own baby, go to KL Auto Collision. Just maybe don't let your pets party in it beforehand.

Just needed an inspection. They took us right away. Friendly, professional service and a beautiful…read morenew building. We will be back!

Had an oil change and tires rotated. Very good service. Would highly recommend Whiting's Automotive…read morefor all your automotive needs. Need a tow? They do AAA too. Fast service. No waiting around for hours for the tow guys to show up!

I have had some really loud noises coming from the front of my car. I brought it into Irwin and…read morethey told me it was my wheel-bearings. They had no available time slots until the following week to fix it, but Bob offered to take it and squeeze it in. After a few days, I received a phone call from Bob saying that everything was finished. I was shocked to hear that it was done so quickly, considering they had to order the parts for the vehicle. I came in to pick it up and was again shocked to hear the price. It was significantly lower than what I was expecting. He also took it upon himself to fix the recall gas peddle on it. I was very pleased. While I was paying, Bob went ahead and pulled my car up to the door for me. I highly recommend this dealership for all the friendly staff they have and the great prices. I will always look to Irwin first when buying a car!

Think twice before using them. They don't stand by their…read morework or their warranty They are refusing to stand by their stated warranty and fix the inferior work I disputed a portion of my deductible until the proper repairs were made. Which is a consumers right. When picking up the vehicle some issues were identified that the quality of repair was substandard The tailgate operation needed to be corrected with an adjustment went out of their way to make this inconvenient so I completed it on my own The spray in liner was only partially sprayed, the seam was a mess and looks terrible !!! The seam in the truck bed looks like a bad scar. These are the reason I disputed $550 of a near $13000 repair! Now in retaliation for asking them to fix it Irwin is refusing to honor their warranty, their work or even speak about it anymore! Had Irwin tried to repair the issues I would have completed payment when work was corrected. At least my insurance was a reliable source and are paying for a respray of my entire bed. Thanks Progressive Insurance Make sure your insurance contracts with Irwin before you do business with them otherwise proceed at your own risk

I took my Ford Edge in for rust work. A couple of days later I received a call saying that was alot…read moreof rust. It was going to cost alot more. Both Chris and Jaime were very honest about the amount of money it was going to cost. Pictures were taken of the rust. When I picked up the Edge (they knew what the SUV meant to me). I was refunded almost of all my deposit. A bought a used Subaru. I would highly recommend Eckhoff's . Thank you for your trust and honesty. Jill Taylor.

HIT by a perpetrator in parking lot w/a large truck. HIs…read moreinsurance company was horrible. Eckhoff was helpful, courteous, and did a beautiful repair on my front bumper, keeping me apprised along the way. Thanks to Bill and Jamie and repair people.

I would like throw a huge shout out to one of the tech's at Irwin Hyundai by the name of Jeff…read morePreston, that man went above and beyond to make sure I was kept in the loop with my car situation and he was even giving me updates after hours making sure I knew what to expect from the other company I was dealing with as well and what I would need to get closer to the end of shit show. This man I will recommend to anyone who is planing on taking there car to this location. Man has a great attitude and he takes great pride in his work and makes sure everyone who comes to him for help is well taken care of!

I inquired about a couple cars online. I got an email back from Louisa saying she couldn't help me…read morebecause I was already working with someone else. I wasn't. Meanwhile I followed their website link to again inquire about the vehicles. I received a text setting up an appointment for 530 today. I drove 1 hr and 45 minutes and the place is closed. Needless to say, they have lost my 25k.

Called to tow my car to Irwin for repairs. Jagger was very professional and was right on with what…read morehe thought was wrong with my car! I think I have found a local mechanic for my car in the future. I prefer local and small! Thanks Jagger!

Everything about this process was top-notch. John's communication with me was excellent, he showed…read moreso much skill and professionalism that I couldn't be more impressed. He is a gem!

Hi I took the Gilford bypass home last night. I ran a…read morecomfortable 60 mph with no hesitation at all with plenty of get up and go to spare. Belknap Tire mechanics did a great job on my car and I am truly happy with a vehicle that now runs the way that it should. Belknap Tire is the best in the business of mechanics and mechanical engineering. The price was fair and reasonable and worth it because their craftsmanship speaks volumes.

I needed a set of new tires on my pickup and thought I would try Belknap Tire. I've bought tires…read morefrom other area tire shops and was not impressed with the service I received. Belknap Tire changed all of that. Besides great prices they have outstanding customer service and support. The way I was treated by Belknap Tire they now have a customer for life!

I received a prompt reply. The business also offer choices for open schedules…read more I will schedule with them when my personal schedule is less busy.

Matt and team did an awesome job on my Volkswagen Jetta. I got the full service interior and…read moreexterior and it looks like the day I bought it. There was sap on the exterior, coffee stains and splashes on the interior, and the dog hair - man the dog hair from my white English cream golden retriever was stuck to every piece of fabric/felt imaginable. Car looks immaculate now. They even did the engine bay, the wheels, all the grooves in the trunk, I mean no detail was too small. The team really put in the time and effort to do a good job and the service rate is beyond reasonable- frankly not enough for how good a job they do. 5/5 would definitely recommend and utilize in the future. They offer at home and pick up services so it couldn't be easier! Well worth it for sure and I rarely write reviews about anything.