Patience: After I had my car accident, an extremely tactless tow truck company picked up my…read morevehicle. Almost a week later Moody's called me to ask where my car was, because they hadn't seen it or heard from the tow truck company about when it might be coming in. Come to find out, the tow truck driver had just dropped it off in the Moody's lot, chucked the keys in it, and never told anyone about where it was. This delayed the repairs by five business days and left my car at risk of being stolen. Moody's, however, handled this situation with grace and empathy towards me, and I appreciated their unabashed frustration towards the tow truck driver, because I too was livid at him, and it felt nice to have that solidarity after such a terrible week. Professionalism: It seemed like Don from Moody's called me every few days to update me on my car (and this was through the holidays). He never spoke down to me, at me, around me, or through me. He spoke with me like I knew something about cars - this doesn't always happen as I'm a small, young-looking female. I appreciated them for treating me with respect. Customer service: when I picked up my car, the lady at the front desk couldn't have been kinder, more thoughtful, or more friendly (also the Moody's space could have been a doctor's office, it was so clean and modern - nothing at all like the "car repair shop" image I think most of us have). Also, I think she might have been Mrs. Clause in another life, because she all but hugged me and offered me cookies - that's how comfortable she made me feel. I so appreciated that the process of getting my car back was easier than I ever could have imagined. Quality repairs: I couldn't be happier that Allstate chose Moody's as their preferred auto body repair shop. At first I was so irritated that I had to drive all the way to Biddeford, but in the end I'm happy to have used them. I have no doubts that my car is back to working order! But: In reality this is a 4 1/2 star review NOT a 5 star review because about a week after having my car back I realized that all the plastic nuts that locked the lining of my trunk down and in were missing. Obviously they had been removed when Moody's put in the new trunk, but never put back. Now the lining to my trunk is just sort of laying there unattached. It doesn't impede driving or even the use of the trunk, and it's nothing I can't fix myself (but I shouldn't have to), so Moody's misses the mark just slightly by this oversight.

My husband has a 2012 Prius in mint condition. Ten years ago a deer hit his rear passenger door. We…read morebrought it to Moodys, they repaired after two tries. Fast forward 4 years and that spot began to rust/bubble over the wheel well. We brought it back to Moodys who refused to honor their lifetime guarantee work saying the rust is due to age. There is not another spot of rust anywhere on the vehicle to this day. Shame on Moodys. We will never go back there again.

Excellent service. Called AAA (they're also great) They called Eddie B who called me almost…read moreimmediately. We knew this wouldn't be an easy tow due to it being a classic truck and a lost ball joint. CJ arrived on scene and assessed the situation. He wasted no time getting right to work. He was methodical and knew exactly what needed to be done to get the truck on the flatbed. We truly appreciate his willingness to get us and the truck home with no additional damage. Highly recommend CJ and Eddie B Towing! .CJ was friendly and professional

It was the quickest and easiest tow I've ever had or needed…read more They were professional from the phone call to pick up. I highly recommend

Great full service auto center! Excellent diagnostic capabilities. They do not guess and are very…read morethorough! Experienced people. They explain everything and offer options. They like to use the best parts for reliability. They care about the customer, they are honest, dependable and pricing is reasonable for what you get. They have fixed things on my car others did not. It is said that a good, reliable mechanic is not expensive --- but priceless! GJ Burns

We were on a drive. Our car picked up a bolt in the tire. We had no idea where to go and how long…read morethe tire would hold. We pulled into the Top Notch parking lot and John came to greet us. After he understood our problem he told us of the protocol. Asked us to leave the car and social distance so he could check it out. After we agreed and understood what he was going to do. Paula came to the car and sanitized the car. Everything was safe. John and Paula took great care in their job and us. So grateful we found Top Notch

I had Joe look at my Sea Ray 240-OV stern drive. The stern drive wouldn't go up or down. He…read moretraveled from Strafford New Hampshire to Stoughton Massachusetts (ABOUT 80 MILES!!) He was punctual and not only diagnosed but also fixed the electrical issue in my absence all before I left work at 3 pm. What's more the price was very fair. The boat is now water ready just in time for summer. Needless to say I'm extremely satisfied with my service from Lilac Towing and Garage.

I am so fortunate to have come across this shop. It was a little far from home for me but worth the…read moretravel to have the work done here. Quality craftsmanship at an unbeatable price. I had a rusty rocker replaced on my 2012 Dodge Caliber and couldn't be more pleased with the work done. I was quoted in the thousands and couldn't afford what most collision repair shops are charging. Best pricing with stellar service!!!

Got a reasonable quote for my squealing brakes over the phone. So much easier to have a mechanic…read morecome to my driveway to replace the brakes on my jeep than waiting around at garage. Fast and efficient service would definitely call again!

Dryden did an outstanding job stripping and repainting the hood of my ice green metallic 1975…read morePorsche 911 Targa. The color and texture match are perfect. In addition, they are the nicest people. I could not recommend them more highly. (I would add a photo if I could figure out how.)

Needed to get my front end fixed. They did a great job and even buffed out my other headlight to…read morematch my new one & make my car safer. Very happy with the service/work done/ communication from shop helping me through the process.

I can't recommend Jason's enough. They are so knowledgeable, the prices are fair, and they get jobs…read moredone quickly. They're honest and seem to want the best for their customers. They recently fit me in for an oil change on a day their schedule was packed and have never made me feel any way but respected and appreciated. I recommend this place to everyone with car troubles.

They have been servicing my Tacoma for nearly 3 years. I feel that they are honest and fair; not…read morelike IRA Tacoma in Saco. I will keep going there. Friendly people who treat you with respect. No high pressure service selling like IRA.

Cameron has done my oil changes and vehicle work for years. He provides high quality work at a…read moregreat price.