We had a lantern and a set of sliding doors installed at our property in Henley in April this year. The job itself was quite good, all completed in a week, with good communication. However, upon completion of the work we realised the installers had damaged our natural oak floor during installation. We raised this with WindowWorx who sent their General Manager to take a look. He verbally accepted liability and followed this up with an email, again, accepting liability. WindowWorx went ahead and got a quote for the repair work which was £2,500. Following this, the owner of the business asked to come and have a look himself, so we welcomed him in. He immediately started talking about getting the insurance companies involved to figure out whose liability it was, which was odd, as we'd already established this. Needless to say their insurance company sided with their client. They fabricated a story about us damaging the floor ourselves, with no evidence whatsoever. They carried out zero due diligence, they didn't even visit the property, they just palmed us off. We have evidence by way of photographs that the floor was undamaged before they carried out the work, and damaged once completed. We took legal action against WindowWorx (this is their trading name, the limited company is actually First Direct (Kingston) Ltd) at significant cost to us, but again, we were palmed off with the same letter we'd received weeks prior from the insurance company. It was simply too expensive to continue perusing the matter in the courts, so we just had to walk away with a massive loss and a damaged floor. These people are not kind, they're not honest - they are deceitful and they lie. I would avoid them at all cost. read more

I am delighted with the windows provided and fitted by WindowWorx. There was no hard sell - rather a team of people who listened to what I wanted, and gave clear and sensible advice. The cost was extremely reasonable compared to others, and there were no hidden extras. The finished product is excellent and I have received positive comments from neighbours and visitors alike. read more

Shoddy installation by a team of clowns. They put the problems right eventually but were dismissive about any compensation for all the hassle, having to wait in for extra visits etc. They are not a member of FENSA - I would not recommend read more

Excellent job all round. The windows provided were top notch and the lads worked really hard on the day to get everything installed. Brillian! read more

We've just had our windows installed today and we wanted to say a HUGE thanks to all of the WindowWorx team for everything they have done. Recommended already to a friend who will be in contact! read more

A big thank you to WindowWorx and the team for doing an excellent job of our new front door & windows. Very competitive prices, hardworking and reliable . It was an absolute joy to have them working at our house. Choose WindowWorx, you will not be disappointed. read more

Great work from WindowWorx fitting a new composite door. Professional and polite service! Every step of the way they made themselves available to answer any questions and delivered a very personal service. Would definitely recommend! read more