We live in a 100 year old home in Berkeley with original true divided lite casement windows. Over…read moretime they had become dry rotted, drafty, noisy, and in some cases inoperable. They needed to be replaced for the next century. I learned about Murph online last year and reached out. He came by in person to assess the windows and provide an estimate. He gave me a competitive estimate and added us to his queue. He was able to start sooner than expected, which was great. From the first day, his attention to detail and professionalism stood out. He works alone, keeps a spotless work area, is extremely punctual, communicates clearly, and is very thoughtful and considerate in the house. Murph works with a local woodworker who builds the windows using high quality wood, and the finished product is outstanding. These are true one for one reproductions of our originals and they look fantastic. The hardware is beautiful, the glass is significantly upgraded, very strong, and sound resistant, and the weatherproofing system he designed works incredibly well. The house feels warmer, quieter, and more solid than it ever has in the time I have lived here. They are beautiful to look at and the experience of living with them has deepened my appreciation for my home. Murph is a passionate craftsman and he stands by his work. He encouraged us to reach out anytime if something needs an adjustment. He offered to meet with our painters to walk them through best practices for painting the windows, which came primed, and plans to come back afterward to make sure everything was done correctly and that the weatherstripping is reinstalled the right way. He also restored our old front door and brought it back to life. Murph takes real pride in his craft and it shows. I would recommend him without hesitation to anyone considering window restoration or replacement in an older home.

Murph is a true craftsman. The quality of his work is unmatched in today's world of cheap…read moremanufacturing and I can't imagine working with anyone else for our 100 year old home. Murph replaced a large arched window, a double hung window, and converted two windows that previously did not open to casement windows for us. The later also uncovered some significant wood rot, which Murph excavated and repaired and it now looks brand new! With each window, Murph took the time to understand what it was we were looking for in terms of window operation and asethics, helping us to pick hardware colors and fittings. In true craftsman fashion, Murph is meticulous about his work. One reviewer commented on how Murph's recommendation for an expensive painter caught them off guard after having shelled out money for their windows, and I can see how this might be an unexpected additional expense, but I truly cannot imagine risking a basic paint job over these gorgeous windows. Murph is extremely thoughtful in who he works with, providing a list of companies he recommends from the get-go. The painters we had come after even commented on their regular partnership with Murph and the quality of his work. The windows Murph replaced for us are the pride and joy of our home and we have received so many compliments from friends and neighbors. In addition to the quality of work, Murph is also just a great human being. He was extremely thoughtful in his use of space during the project, used HEPA filters to keep dust to a minimum, cleaned up after himself every day, and even did thoughtful things like bringing in a package that got delivered while I was out of the house. It's a breath of fresh air to find a person you can trust with your home and I always felt at ease when Murph was around. I cannot recommend Murph enough and already look forward to working with him on future window projects.

We replaced four window sashes in our bedroom. The quality of workmanship and installation were…read moreexcellent. The cost was also quite reasonable. Most suppliers in this industry aren't willing to replace only the sash. The only negative was that it took a lot longer than expected. That wasn't a problem for us.

We had three custom windows made to replace windows in our home. Wood Windows Warehouse does…read morefantastic work. We were looking to replace poorly installed aluminum framed windows with windows made to match and properly coordinate with the original windows of our our 1904 home. Their estimator clearly knew what he was doing. The installers were well trained, proficient, and nice.

So far, so good. He is creating the window now, but, having visited his shop where I dropped my old…read morewindow off for measuring, I expect it to be just fine.

We needed to replace a couple 40-year-old double-paned wood casement windows, and my brother…read morestrongly recommended we talk to Al at Hansen Windows. (He'd hired Al to replace some oddly-shaped windows in his 100+ year old Victorian and was very impressed with both his craftsmanship in making the replacement windows and his skillful installation of same.) Al came over to size up the job, and we liked him right away. Unlike the other three outfits who'd come by to do an estimate, he was low-key and practical, and he didn't try to make a bigger job of it than was necessary (which was the case with 2 other places that made bids). His price was very competitive. He'll prime and paint the windows, but you need to supply the paint. Also, if there's some complication with the window hardware, as was the case with our 40-year-old and now obsolete hardware, you'll need to find the replacement parts yourself. That is no problem - just head for Swisco.com, a terrific family-run online business that will chat with you about your windows, examine any photos you supply, and steer you to the right replacement parts. On installation day, Al showed up with an assistant, grabbed the box of hardware from us, and in less than two hours we had two beautifully-made and attractive new casement windows that just glided open and closed (unlike the old ones). We were really impressed by how efficiently Al and his assistant worked. Also, they left the place completely spotless. I'm almost sorry we don't have more windows for them to replace. When we do, we will DEFINITELY come back to Hansen Windows.

I had a great experience with my window installation, but now that I've been trying to follow up to…read moreget a small repair done, it's been crickets. Nobody's been answering my emails or texts, and I've basically been ghosted. Very frustrating.

We previously had a great experience with WW. However, we needed a window replaced that WW had…read moreordered/installed (still under warranty). The same person who previously came to help us came to take measurements of the window so they could order a replacement. They came by & we never heard from them again. They warned us the replacement could take a few months. A year later (ish), we reached out. They said they need to come by again & get the label from the window. We offered a good time (10 a.m. or later on date x). Now again not responding. I would never use this company again & do not recommrnd them. This unnecessary stress is ridiculous. I'm going to talk to my cc company to see what can be done. I'll also be contacting BBB, etc when I have the wherewithal. Luckily, my husband doesn't delete emails, so I have all my documentation.

I initially asked Bill to fix a sagging redwood fence with rotting posts, and I was pleased when he…read moresuggested that we reuse any original planks that were still in good condition. Instead of using nails or staples (which caused part of the initial sag problem) they used screws.They protected the plants along the fence, and left the area clean. He and Dave also rewired my garage lights and furnace room lights to give easier access to the switches. They had to cut through drywall to put in the new wires, and I was surprised that they patched and painted the drywall, and again left the area spotless. What a treat to find someone who is proud of his workmanship, who is easy to talk to, and who is trustworthy. Bill's the guy!

Bill Essig was so great when he came to my 100 year old Kensington home. He fixed all my air…read moreleaks, brought my teak table back to its original beauty; my plaster falling hall way ceiling was so ready to drop on our head I was wondering if it could be fixed. Lo and behold and painted also. He fixed so many things that needed to be done since my partner died over 4 years ago. Bill was so kind and easy to get along with and made his presence in my home a delight and everything looks wonderful. If you are looking for a gentleman to do some work for you. He Is IT Truly a "Jack of all trades" All our family is happy to have hi on our speed dial.

Highly recommend this company. Our company needed glass replacement and needed someone to come out…read morequickly to look at it. Samir to the rescue. We were lucky he was able to come out the same day and order the glass needed for our door and window. The biggest thing here, is the communication and updates that we all need and look for in a company and they delivered. Thank you so much!!

Samir was great! He was prompt in returning my call and was able to come out the same day. He fixed…read moreboth a crack in my window and an issue with the lock. It was a tight space, but he figured out a way to get the job done and make it work. He was efficient, knowledgeable, and courteous. And after chatting with him, I could tell that he is genuinely kind, trustworthy, and takes pride in his work. I would definitely use Samir again for any future window repair or replacement needs. Highly recommend him!

I guess they say you can't get good, fast, AND cheap at one time- you can only ever get two out of…read morethe three; well Wooden Works is the exception that proves the rule !!! Wife and I got a Victorian we absolutely Love last year, but the windows were one of the few less than ideal situations in our new home. When the setting sun hit the living room at days end we would avoid being in there because it would stew pretty hot, and in the cool of the morning we had to have our hoodies on as that same room was frigid-basically the weather outside was what it felt like inside. Our preexisting windows were all some janky aluminum jobies from some long time ago. We found Wooden Works just searching our area for a windows shop, and let me tell you- we wound up getting 10 exceptionally crafted new wooden windows installed and now the entire house has its own temperature- we got really really good, really fast, and for what we got the price was much better than decent- a great deal... They worked with us through the entire process and with their input we chose to get hoppers that open at the top, screens on every window, and security glass where they are accessible from stairs. We got Cadillac service at Mazda price, and they cheerfully spent time and energy guiding us. Our new windows were hand built in their little shop in West Oakland where they invited us to view their progress every few weeks, and let me tell you we opted for a natural finish with stain, and our windows look like milk chocolate or espresso- deep lustrous brown that seems to keep going at second glance. Each of our windows is double paned with argon gas layer to maintain environment temperature, and with a few exceptions we were able to have our windows built with hoppers at the top which we can open to let air in and cool things down as needs be. These guys were very timely and each stage of the build was completed well before their stated timeline. Everyone we dealt with in the office were friendly, pleasant, and attentive to our issues and concerns. At no time did we ever feel "Handled;" they seemed genuinely happy getting us what we wanted and needed. As they were working several other bids we requested came in and they were all hundreds over what WW charged us. For what we paid we got GREAT value, and the icing on the cake is that everyone involved was so personable we would've happily paid more and been grateful... I highly recommend Wooden Works for quality of craft, professionalism, and ease of transaction- these people are just kick-ass \!!/ The McElro

I highly recommend Ruben and his team. They are professional, responsive, and very talented with…read morecomplex projects involving wood. I needed the glass in one of our kitchen windows replaced, which I thought would be an easy task, but the manufacturer embedded the glass in a way that effectively required us to go through them. With a 10-12 week manufacturer turnaround time, I was in a bind. Enter Ruben and his team, who came by the next day after I contacted them, felt confident they could complete the job successfully (when other contractors didn't feel confident), took and fixed the window, and reinstalled it within a week. The pricing was fair and reasonable. Thank you, Ruben and team!

Great doors. Great hardware for the door. Good price. We are happy with our purchases. We didn't…read moreknow if we had to make an appointment and just dropped by on a Saturday. Brandon helped us order and was knowledgeable and easy to work with. We got our items in a timely manner for our remodel. The staff at the store where we bought hinges and trim were also friendly and helpful. We will use them again if we need to replace any more doors.

Clear Guidance and Expert Help When We Needed It Most…read more We purchased two bathroom windows and several interior doors from Ashby Lumber, working with Theresa B. By the time we had to pick out doors and windows, we already were in a state of overwhelm--decision paralysis had set in, and everything felt foggy. Theresa was straightforward, organized, and incredibly helpful. She guided us through the choices with clear, honest discussions that helped us make decisions quickly and confidently. One tip for other shoppers: Ashby Lumber is organized, and you can schedule an appointment to meet with a salesperson. Appointments aren't far out, and this ensures your time--and theirs--is respected, which is invaluable given how long and complex the process of buying doors and windows can be. Thanks to Theresa and the Ashby team, the process was smooth and stress-free. We are very grateful and highly recommend them.