Window Mart

1.5 (13 reviews)

Windows Installation, Door Sales/Installation

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Window Mart - Windows Installation Near Me - Edmonton, Alberta

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It's by far the worst company I've tried to deal with. i have email and called at least 5 times and every time they are sooty and they say 3 business days. I started my foundation and still can't get a hold of anyone to get back to me

Poor caulking job messy and gaps everywhere

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Kate T.

4 days ago

We recently had all of our windows and doors replaced by Window Mart, and our experience was excellent from start to finish. Our salesman, Andrei, was fantastic. He took the time to walk us through all of our options, answered our questions thoroughly, and was very accommodating when we changed our minds on the style of a few products. We never felt pressured and appreciated his patience throughout the process. The installation team did a great job, and we're very impressed with the overall quality of the workmanship. There were a few minor deficiency items after the installation, but Window Mart addressed them promptly and professionally, which really reinforced our confidence in their customer service. Overall, we're very happy with both the product quality and the level of service we received. We would definitely recommend Window Mart to anyone looking for new windows and doors. read more

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Nicole J.

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Jon Y.

5 days ago

Toffie the salesmen was very helpful in giving us advice in choosing the style of windows. We had a few quote and there price was the most affordable.Since the new windows was installed the house on a couple of hot days the house is a few degrees cooler i have to wait for winter to test it.The quality of the windows i rate it 9.0. There time line to finish the installation was not what they estimate it drag on longer. Over all i would rate it 9.0 from start to finish. read more

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Nicole J.

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Keeth Scarlett L.

2 months ago

If you are considering using this company, prepare yourself to be present during the installation to oversee the shortfalls and quick fixes that are used on the contract you are paying for. Very disappointed in the lack of responsibility that this company has taken for the mess they have created for us. Initially installation looks like a good job. But later in the year when we began building the deck off of the new patio doors the installed for us, we saw how they were installed improperly. The patio doors were installed too high with a 2x4 placed underneath. This creates a tripping hazard entering and exiting the house to the deck. As we continued around the house to prepare for new siding, we realize the kitchen window would also need to be reset as the window was set out too far. We contracted this company to do 3 houses for us, and our deeply concerned as to what kind of workmanship we will find on the other 2 once we begin residing them. We reached out to the company and there solution below was that we should pay more to have them correct the shoddy workmanship they created. Hope you are doing well. After discussion with our Installation Manager, we would like to confirm that, from our point of view, we do not see any deficiencies with the patio door installation. Unfortunately, because of this, we are unable to address the issue under warranty. As a possible solution, we can lower the level of the patio door and build up the area above the door to fill the gap. The cost for this work would be $550 + GST if our installation crew is already working in your area. If urgent installation is required and the crew needs to travel from Edmonton specifically for this service, an additional service call charge of $350 + GST would apply. Please let me know if you would like to proceed. Thank you and have a good day! read more

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Slava C.

Hi Keeth, thank you for bringing this to our attention. This isn't…

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Mikael G.

2 years ago

Seems to be the only review site that actually shows the true experience with this company. Hope others see if before being fooled by their webpage only showing the positive Google reviews. Horrible communication. I had to hound them every step of the way to keep in contact with me and I was never notified of any delays in the process and my windows ended up being over a month overdue from the date promised in my contract. Delays happen of course but nothing was done to let me know about it so I could make arrangements for the new install window. Absolutely zero customer service available to try and make things better. I had to go into the branch in order to find out my windows had been done for over a week already and once actually able to be booked for installation, the install guys did a good job but seemed unwilling to interact with me in my own home. From start to finish, there was a complete disconnect between customer and their company. Happy with the product, could not be more upset with the process. For a company with a mission statement reading "100% Customer Satisfaction", they certainly missed the mark. I hope others can see this review and steer clear of Window Mart Edmonton. read more

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Slava C.

Hi Mikael, I came across your review and wanted to reach out…

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Olivia F.

Elite 21

3 years ago

When looking for a new side door, deliver/install was very important. When booking Window Mart, I had asked the reception how long from the date I was quoted to install and was told 3 weeks. Piyush texted in advance with a time he would be arriving and arrived on time (loved this!) Fast forward to today. I had Piyush visit for my in-person quote. I reiterated how long install would be from today and was told "8 weeks", I told him if this was the true, he didn't need to bother quoting me, as I had asked this at time of booking and was told 3 weeks. He started back tracking and said it was for "doors with glass", I asked if he could clarify stock and he said he could call his manager. I'm not sure if they were aware I could hear the entire call but before ending the call, the manager said "make sure you over charge them for this call happening." That line alone, solidified the deal not happening. Piyush asked which doors I liked, to which 1 he said was "too expensive" (for me). He then told me about a financing option and let him know we would be paying cash for whatever decision was made and suddenly were offered a bunch of discounts on all sorts of doors. Several hours later, my husband checked the door and realized Piyush had unlocked the door and did not re-lock it. I had double checked the door once we were done with it but he had gone back after his call with the manager. GreenFox Window & Doors is a much better option for Doors. The turn around time is higher but they are friendly, better customer service and safety read more

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Matt M.

3 years ago

Getting a quote was easy but getting the work done was impossible. Tried many times to get the work done with no reply over a long period of time of waiting. Ended up going through WeatherPro and got my windows booked with no hassle. read more

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Slava C.

Hi Matt, I'm sorry we dropped the ball after the quote stage I…

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Dany C.

5 years ago

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Slava C.

Hi Dany, we're sorry for the repeated delays and difficulty getting a…

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David W.

6 years ago

I am very disappointed with the response that I got when I called the Edmonton office today. Last year we had Windowmart install a new front door and, next to it, the interior garage access door. Good service and installation, but there is a problem. The interior garage door opens into the house, and at the time of installation, although it wasn't what I expected, I thought it was OK. Over time, it has proved to be a major irritant. I phoned today to see if I could arrange to have it changed, and was bluntly told "we don't do that"! No discussion, no interest. Very poor response. read more

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Slava C.

Hi David, thanks for flagging this. Door swing/clearance issues are…

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Shannon T.

7 years ago

Poor service- windows themselves seem good but the installer did a very poor job caulking all windows. He broke a piece upon installation and tried to hide the fact- we had to point it out to him . He promised to return to fix it which he never did. Called multiple times windowmart kept sending people out who had no clue how to help.. its been 2 months of promises and NO ONE HAS FIXED THE ISSUES WE HAVE. Save yourselves the time from what i heard windowmart does not have the reputation they claim to have. I wish i had done better reseach. read more

Window Mart - Poor caulking job messy and gaps everywhere - Windows Installation Near Me - Edmonton, Alberta

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Slava C.

Hi Shannon, we're sorry for the poor caulking work and for not…

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Keri G.

8 years ago

If you want fast and reliable service, don't choose Windowmart. If you want to be treated like a valued customer, get your windows and doors somewhere else. My story? I purchased 2 windows, 2 exterior doors and 2 phantom doors. The order was placed June 15 and I was quoted 8-9 weeks for install. In early August I called my rep twice to know the status of my order, and to go over colour options for my phantom door. No response. I called the office the 3rd week of August and was told the delay was due to my windows not being ready. I waited week on week for my install, with no calls from the company. Finally the installation date was scheduled September 16th BUT I was called two days before to re-schedule. I was told my door wasn't ready. At this point I told them if they didn't show up they could cancel the entire order considering we were now at 14 weeks (and their customer service was the pits). On the day of install, the back window was an improper fit. I was told 2-3 weeks to get a new one. I complained to the manager about my experience and, as a good will gesture, he said he'd try to find a phantom door in the colour I wanted. To date (Oct 11th) I've had no contact from WindowMart. I called Oct 11th for an update and was told by the reception my window wouldn't be installed until November!. I asked for a call back from the manager but, by the next day, my call still wasn't returned. Save yourself the grief. read more

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Slava C.

Hi Keri, we're sorry your project didn't go the way it was quoted,…

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Rose P.

6 years ago

Worst company ever. First, it took them four months instead of the promised two to install our windows. We had to call them and remind about us few times and already there communication with them was difficult as they would not return calls as promised. Now installation, because of their delay was done in a very cold temperature with all our windows removed for majority of the day. Our furnace was going crazy. The installation was so so and there was lots of dirt in our house after the installation. We noticed that one crank window was not locking properly and called and emailed them. No one has showed up for over two weeks and getting a response from them is very difficult. I actually called the number I had for the installer. He told me that he is no longer working for them as they did not pay him for the work he had done for them. I know that he has the right to even sue us for the work he did as he was a subcontractor for Windowmart. If you do not want drama and headaches stay away from this company. read more

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Slava C.

Hi Rose, we're sorry for the extended delay and the difficulty…

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April W.

5 years ago

Ordered windows and doors in May, was told an expected installation date end of July. Not a word from window mart in July. Tried to call early August, only got voicemail or hung up. Emailed them about my order. Called back a week later, still waiting on the delivery of 1 door. Ask if they could install in-stock windows & door. Dismissed that idea. Called back in September mentioning that it was getting too cold for my house to be open to the cold for hours, I have a young child. Booked install dates 2nd week in October. End of September, call and say there is an opening a week earlier. Agree to new dates. 3 days to do the job. Show up after 10 the 1st day & block my vehicle in. 2 men. One starts basement window that we are making bigger, he has to dig out the window well & break concrete, 1 of 2 biggest jobs. Other guy works on 1 window and 1 door. First guy finishes digging the window well & starts -jackhammering- the concrete. No concrete saw. This takes all 3 days. Last day they have the rest of the basement window & a 500lb bow window. It's a long day, they start after 10. Day 2 notice the other basement window is significantly smaller than ordered. Still have 2 most important windows left, so don't bother the installers, really want them to finish so we can leave for Thanksgiving before dark. I email the manager about window, measure it & find it is 46% smaller than ordered. Don't hear back until after Thanksgiving. Installers finish the install at 8:30pm, it's pitch black outside. Filling out the paperwork, don't give paperwork until they are ready to leave to make you feel rushed & so you don't notice how much they screwed you over, notice the cutout window is also significantly smaller than ordered. They had to do significantly less work, order less gravel to fill window well, order a smaller window & window well. This is not what I paid for but we want them out of our house so we make note of the problems & politely get them out. Contact me after weekend & manager comes to look. First thing he sees is the installers didn't remove the stickers & clean the windows. Show him the 2 problem windows & present my calculations of how much I have been ripped off. Ignores me for 3 weeks. After 2 weeks I call & leave a message and expect some sort of solution before the end of the month. On Nov 1 I call & ask to speak with him. He skirts my call (I was told he was in the office when I called) and I leave the message that I need to hear from him today. An hour later I get an email, they are not doing anything & I have to live with these problem windows with no compensation for their mistakes and incompetence. read more

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Slava C.

Hi April, I saw your review about the delays and the trouble reaching…

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Megumi M.

7 years ago

They installed the wrong type window but not change the one we originally ordered. The sales man who had ordered the wrong type, he is no longer working for the company. read more

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Slava C.

Hi Megumi, we're sorry the wrong window type was installed and wasn't…

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More info about Window Mart

11474 Winterburn Rd NW
Edmonton, AB T6E 6M9
Canada
Directions
(780) 457-9577
Call Now
Visit Website
https://windowmart.ca

From the Business

Specialties

Window Mart is the leading provider of windows and doors in Alberta, Saskatchewan, and Ontario. We specialize in high-quality window replacement and door installation services. We are proud to offer superior windows and doors, as well as friendly customer service. Window Mart has the experience to meet all of our customers' needs for window replacement and door installation. We are capable of simplifying the most challenging projects with competence, attention to budget, and punctuality. Our goal is simple: we want to install only the best windows and doors that we would enjoy in our own homes.

History

Established in 2016.

Window Mart is an Edmonton based renovating and home improvement company that specializes in high quality window replacement and door installation. We are proud of the products and services that we provide to our customers. Window Mart has the experience to meet all types of customers' needs. We are capable of simplifying the most challenging project with competence and on budget and time. We initially create comprehensive strategies to know the steps in selection, installation of windows or doors and finishing. We are well experienced in enhancement, altering or retention of architectural characters in the home while offering up-to-dated performance in serviceability, maintainability and efficiency. So, just apply for any type of services and see how the results will come out!

More Info

Hours

Visualized Renovations

(2 reviews)

Paul did an exceptional job installing my exterior garden doors…read more There were some challenges in the existing space he maneuvered through, taking extra caution to make sure the job was done right. He was thorough and meticulous, and left the area cleaner than he found it! A refreshing change we appreciated.

Storm door needed changing. The changeout was not easy but Paul did a great job. He was a…read moreperfectionist and made sure I was happy before he left. He kept the work area very tidy and was able to haul away the old door at my request. I would definitely recommend him to anyone requiring a similar service.

All Weather At Home

(42 reviews)

They installed my windows beginning of October 2021. First, the sales men I dealt with was very…read moreprofessional and explained how they would make the windows fit nicer than the existing ones. Day of delivery the guys were all right on time. Same thing for the 2 days of install. The 3 workers were professional and kept my place clean. I had a friend use All Weather Windows and she had a great experience. I had gotten 3 quotes and All Weather ended up being the cheapest of the other 2 and I would have chosen then anyhow due to the professional nature of the salesmen. The other two business didn't provide me with any details as to how the windows I choose would work with the current placement. I would highly recommend this business and they are local!!!

We spent $50,000 on new windows. 4 leaked and we had to pay another company to fix it. One still…read moreleaks and All Weather Windows has ghosted us. Super shady, stay away from them. Water is pouring through the faulty window in my husband's office.

Ecoline Windows

(43 reviews)

I had to choose a 1 star because, 0 stars are not allowed…read more You looking for trouble! Then let them install your windows, from lousy workmanship, to total ignorance for some of the materials they offer. And then totally ignoring your request for service, it's been only 1-1/2 year when they finally finished the installation started in 2023, and they already do not return a request for service. Can you imagine what they will do after years of the install in case you want to refer to their warranty. Stay away from Ecoline windows Mike

We had 4 bedroom windows and 1 patio door completed by Ecoline…read more We originally went with this company as they told us that there were no glass delays for them and that everything was made locally. This was in 2021 when this was an issue. This ended up being untrue and everything was delayed. Install was finally completed in Jan 2022. Our patio door was the first issue that I noticed. We could barely open it. It took me over a year and countless visits by their techs to finally say that the door was defective. I stayed home for dozens of these visits missing work and activities/family time, and no one would take notes or submit paper work and it was ALWAYS me following up with the company for anything to be done. Their trim work is also done so poorly, it splits within weeks to months after install. They told me if I wanted it done nicely that I would have to pay extra. They also use a copious amount of caulk to fill in any gaps on the exterior. They also damaged our walls and new flooring during the install. We had other windows done by another company as we were fed up with Ecoline and this was not an issue for any of their windows. I am now dealing with our replacement patio door. It is bowed and now leaking cold air into the house. I have reached out to them, and of course I know this is going to be a painful process to get anything rectified. I do not have any hope that they will do anything. Lastly, they demand payment upfront and before any work starts. They will just stand there until they are paid. This is because the company will make the workers pay the company if a client does not pay. Highly unethical. A client should be able to pay once the work is done and you are satisfied, not before. There is no hold back in case poor work is done. I have lost countless work days, time with my family and energy with this company for them to rectify their issues. They are unwilling to make anything right. Stay away from this company.

Durabuilt Windows & Doors

(38 reviews)

Had an issue with my door - service came out and fixed it within 5 minutes - polite and…read moreprofessional.

Update Durabuilt W Everything submitted and absolutely no…read morereply. Crickets Not many companies want all money upfront. Must be to scare warranty costumers from using warranty. I need sixteen window on a house built in 2017.

Used Windows And Doors

(1 review)

Great place with amazing selection and customer service, found everything very quicklyread more

From the owner: Great selection of used windows, doors, spare glass and sealed units. Everything is in good…read morecondition and low cheap prices, visit us or check our website for more product detail. all products are marked with exact measurements for easier viewing

City Glass

(5 reviews)

And again, this unicorn of a 5-star business has sold me the part for my shower door and saved me…read more$1000 on a contractor and a new shower door. The lady at the desk there is bang on knows her stuff when she looks at a photo of the broken bit, she zips over to the wall of little bins, and fishes out EXACTLY what I need to make it right again. For less than $40, I got the hinge, the pin assembly for the door, and a rubber door seal... I can't say enough fabulous things about the service. My next project is a window insert for a door that has failed from age... will see if they can help me out on that too.

Terrific job on supply and install of custom glass shower enclosure, looks even better than I…read moreimagined. Price was fair and the installers did not leave a trace of dust! They also practiced safe Covid procedures (masks/6' distancing), very satisfied and will use again.

GreenFox Windows & Doors

(18 reviews)

Initial experience was positive, but after-sales service is extremely disappointing…read moreAt first, this company seemed excellent. The sales and installation process for replacing our doors and windows went smoothly, and based on that experience, I even recommended them to others. Unfortunately, that's where the positive experience ended. Once they had our payment, their customer service--particularly warranty support--has been extremely poor. I've now been waiting over 18 months for a warranty repair, with little to no meaningful communication about the status. Every few months, I follow up and receive the same generic response: that someone will contact me or that the issue has been escalated to management. However, nothing ever comes of it. It's incredibly frustrating and disappointing. I genuinely regret recommending this company and strongly encourage anyone considering them to do thorough research beforehand--especially regarding their post-installation support. If negative star ratings were an option, I would select them without hesitation.

Requested a quote from this company and it was non stop spam via email and text and phone calls…read more They keep asking for the same information already provided. Trying to book us when we were already supposed to be booked in. Then get an email today would not book us in to the appt until we advised how we heard of them which was answered on the website and how many people were going to be at the appointment we were looking to setup. So just cancelled. That is not worth all the hassle.

Canadian Choice Windows & Doors

(2 reviews)

Second update. The siding is being installed and Canadian Choice Windows & Doors, despite being…read moretold several times that we needed the windows to come out 1.5" to accommodate for strapping and siding, did NOT install any of the windows to our specifications. This will cost thousands in repairs. The company still denies any wrong doing, refuses to return calls or emails, and will not honor my 25 year warranty on installation and materials.

We replaced all of the windows in our house and are very impressed with the windows. Great quality,…read morequick turnaround team and great installers. Our salesman was terrific as well. We highly recommend Canadian Choice Windows to anyone looking to update their homes.

Dependable Dave Handyman Services

(4 reviews)

We recently bought a new condo and we needed help. We came across the advertisement for Dependable…read moreDave while sitting on the patio in Puerto Vallarta, Mexico. We reached out to Dave and booked a time to meet up. He wrote up a quote and he started our projects a few weeks later. Projects included: Removing door and jam and drywalling over the entrance, he also did several other drywall patching. He installed our hood fan, hung several hooks, added shelving to our closets and laundry room. He also added moldings along our baseboards and refaced our dated 1990's fireplace with fluted wood paneling. Dave, was true to his name, very dependable! He worked extremely hard and did a wonderful job. We are very very pleased with everything he did for us and would totally recommend him to anyone that needs a dependable handyman!!!!

Dependable Dave lives up to his name. we had contacted two other handymen and they just didn't…read moreshow. Dave showed up ready to work when he said he would. we were immediately impressed by his personable manner. then we were very impressed and pleased by his work. He rebuilt an exterior door frame and re-tiled a shower. I highly recommend Dependable Dave.

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Sarah B.

8 years ago

This is the second time we changed our windows, and I should say that the first experience at our previous house left a lot to be desired. As is usually the case when you know little about something and end up trusting a company that presents itself well to do your project, we did just that and then regretted we didn't do a proper research. A few years into replacement, it seemed like some of the windows weren't properly insulated as draft was felt coming in from feet away. Not only that but after another couple of years some started to become foggy inside. Needless to say, we were quite frustrated. This time around I was determined to make it right. I did my research and after getting several quotes, I couldn't help but lean towards Window Mart, despite an impressive list of candidates. Of all of the sales persons, Ivan who represented Window Mart outperformed the others with his genuine personality and well rounded knowledge of the windows that he conveyed though an excellent presentation. He clearly demonstrated the advantages of his product and confirmed that it would be best to go with triple pane LowE-272 windows. It wouldn't have been a 5-star review though had the installation not been done properly, considering that it wasn't the first time, years before. Thankfully, Sergey (the installer) nailed it - I could tell he was giving it his best - as well as cleaned thoroughly afterwards. All in all, Window Mart deserves my highest recommendation and assurance that you will be rewarded with the best product and service that this market can offer. read more

Rich H.

2 months ago

We recently used Window Mart to install our basement windows and new doors in our home. This was our second experience with Window Mart - we used their services previously and were so delighted, we invited them back. Denys was our project manager who communicated several days before the exact time and date of our installation and sent a detailed email of what to expect and how we could best prepare for their arrival. We were delighted that Maks and Mike travelled to our home in Whitecourt from Edmonton. Despite the distance they were prompt, showing up exactly on time for both days of our installation. They worked quickly and efficiently to install all windows in a single day. They worked around our dog and our daughter who works remotely to ensure her schedule was not impacted. They were very polite and respectful, even removing their shoes every time they walked in and out of our home. During the second day when they worked on our door installations, they were so very careful with our framing and siding as they installed doors that fit with an almost perfect seal. Their attention to detail was impeccable - they were so meticulous that they installed one window twice as they didn't quite like the fit to ensure our compliance to code for an evacuation route (an upgrade we were making to be able to classify one basement room as a bedroom). We couldn't say enough positive things about Maks and Mike - we'd happily use their services again. read more

Izbakiev R.

8 years ago

i was shopping around for a few months and getting a few different estimates for my windows and my doors until i meet Tim Ametov the sales personal of Window Mart he came on time was very punctual and very respectful, I told him that I dont have all the money for my project and he didnt treat me any different when I said that to the others they werent as dedicated anymore. I told Tim I wanna change a couple windows at a time and he suggested I do all so i can get the best rebate and discount and he offered me to finance it at a low interest rate and ZERO DOWN I could not ask for a better deal he was very ambitious and amazing at his presentation and explaining everything. Everything he said was happening the way the installer Tahir & Aziz came and layed drop sheets all over the house so they can walk with there safety shoes without making my floors dirty they were also very respectful and walked me thru everything that they were doing and they didnt mind me watching and asking questions. I am happy with there work and if you're looking to change windows or doors i would recommend none other than Tim from Window Mart. Save you the hassle on getting a lot of different quotes and save your the time. 5 stars service read more

Cathy O.

8 years ago

The windows that we had were original ones and most of them needed replacement because the wood at the bottom had been deteriorating and we also wanted to increase the energy efficiency of our house considering how much the technology has leaped forward in this 30 year period. Luckily, our friends recommended Window Mart to us, who did a terrific job for them replacing all the windows, as well as converting their patio door into garden doors. They did it again! Outright, we were very pleased with the way Ivan explained everything. Oh yes, the praise that our friends Nate and Kayla gave him was well deserved! We felt totally comfortable proceeding with the order right then and there. We didn't expect anything less from the installers, and thanks to Sergey and his assistant, the work was completed in a timely manner, with no spots left for us to clean. And oh well the windows - aren't they just fabulous to look at and operate! The sliding doors too - we absolutely adore having the blinds built in-between the glass panes, makes them so much more useful! Could not be happier with the treatment we received from Window Mart and their product. Simply outstanding! read more

Jason B.

8 years ago

Great service from start to finish!!! We were looking to replace all our windows & doors in our 25 years old house. After research of 4 companies Lux windows, Ecoline, Home Depot and Window Mart we decided to chose Window Mart. Our sales consultant Ivan came over to our house on time. He explained several options in terms of style, colors and different type of installations. Also he gave us options of financing witch was not big factor for us to make a decision use Window Mart but because of the way he explained the whole process up to showing us how are they made. In terms price they were not the cheapest but considering windows are one time purchase we decided to get quality product. Installation crew was great to deal with. They did a great job and cleaned up after they finished installation. They took away disposal. We would definitely recommend Window Mart to our family and friends also who is looking for great product and customer service. 100% satisfied !!! read more

Malika I.

8 years ago

Recently replaced my windows, my front door and my my patio door thru this company. I have to say my experience was great Tim Ametov came over and showed me all the different types of windows and doors showed me their product he was very good at explaining everything very detailed. Tim Ametov also came on the day of installation to make sure everything was going well. Tahir and Aziz the installer did a wonderful job they cleaned selves vacuum where was needed and made it look like nothing happenedmy husband and I are 100% satisfied with their work. knowing that I have a transferable 25years warranty is very comforting I am now enjoying my new windows and would gladly recommend this company to all my friends and family. read more

Yans F.

2 years ago

I recently had the pleasure of working with Narek, the project Manager at Window Mart, and I must say, he was incredibly professional throughout the entire process. From the initial consultation to finalizing the details, Narek took the time to understand my needs and provided expert advice, ensuring I chose the best window solutions for my home. The installation team was equally impressive. They arrived on time and completed the job with precision and care, leaving no mess behind. The installation was flawless, and the new windows look fantastic. Overall, I had a great experience with Window Mart, thanks to Narek's professionalism and the excellent work of the installation team. Highly recommend! read more

Carole S.

7 years ago

We were looking for windows and doors replacement for our house. We got 6 different companies for quotes and we decided to go ahead with Window Mart. We had Max came over to give estimate. He explained how the windows were made in Canada. After we decided to visit their showroom. They were not the cheapest but we felt that their windows and doors superior. Also they offered best warranty witch was a big factor for us. Windows and doors were installed back in August 2018 and we waited to see how will work out in winter. We are satisfied with it and make a big difference on saving heat. We would 100% recommend Window Mart to anyone who is looking for great product and service. read more

Verna M.

1 month ago

I had a great experience with Windowmart! I replaced several windows and two doors. Vitalie was patient, knowledgeable and gave good insight and recommendations as in what direction to have windows opening for best air flow, etc. The quote was quick, accurate and a lot less than other companies. The installation crew led by Mykola were professional and finished earlier than planned. I have log siding and they were very respectful of that and did great work. The clean up was fantastic. The project could not have went any easier, completely stress free :) I am very happy with the quality of the work and the products. read more

Erwin S.

8 years ago

We wanted to change our windows and sliding doors a few years now, got couple quotes in spring but did not feel comfortable making the investment. In late summer we decided it has to happen and tried Window Mart. Daria was much more professional than first two sales people. She spent around 2 hours with us - showed actual windows and took time to educate us about them. Installer did very good job and cleaned well after he finished installations. Now we have great looking windows and sliding doors are super easy to open and close. Next year we plan to also change front and back doors and will choose Window Mart again. read more

Cristina P.

8 years ago

My husband and I were looking to replace our front and back doors. We have decided to use Window Mart after their sales consultant explained different options we have. In the mean time we thouth to get price for our windows. They have the best quality so far and different payments options available so we decided to do whole house windows & doors. Now is being 2 months since windows and doors are in. I love my kitchen window and sliding patio door because now I can cook and have fresh air. We already recommended Window Mart to our parents and would recommend to anyone who is looking for greatest quality and services. read more

Terrence H.

8 years ago

Window Mart is the kind of a company you almost instantly feel will do things right. Ivan who came to do the estimate on our windows and the front door most certainly hit home in that department. It was crystal clear the quality was rock solid and we knew we didn't want anything less than that. The same can be said about the quality of installation. I have been in the construction business for a long time and I gotta tell ya, Sergey and Alex came across as very capable of doing the job and the results speak for themselves. Sure thing we will not hesitate to recommend Window Mart to the many nice folks out there. read more

Tom P.

4 months ago

We dealt with Ziad at the Edmonton office. He told us that it would be about 5 months to build our custom doors. Five months later, a major cold snap hit. Windowmart called and suggested we wait for warmer weather, which we agreed to do. During a brief break, they attended and installed our doors. After they left, the front door needed a small adjustment. Oleksandra from service booked a visit, their techs showed up at set time, adjusted the door, checked it twice, smiled and left. We have received several compliments on our front door, and we are very satisfied with the quality, value and workmanship. Thank you read more

Brian T.

8 years ago

We were looking to get some windows replace in our 32 years old home. After careful research out of 5 diferent companies decided to go ahead with Window Mart. Reason of that was factor number one quality of product and two their sales rep was very friendly and not pushy. In terms of price they were not the cheapest but reasonable compare with their quality. Installers come and did great job. They cleaned up after themselvs. Windows looks great. We are going to use them again in spring for rest of windows and posible doors. 100% recommend Window Mart to anyone who is looking for best product and best service. read more

Pam M.

7 years ago

A few years ago we bought windows with a company that is no longer in business. Last year we went with Window Mart.What can I say..We liked the quality. The installation was done very professionally. During this frigid temperatures we called our salesperson on account of condensation forming on our windows. Daria patiently educated us on some "tricks" on preventing this moisture. And today she called us to check if it disappeared. We were pleasantly surprised on this professional service. They are very busy company, but put the clients satisfaction first. Highly appreciated the excellent customer service! read more

Marge T.

8 years ago

Fantastic experience! We cannot express enough compliments to Ivan and Sergey who we feel did everything they could to make it indeed a fabulous windows & patio doors replacement experience. The first gentleman went through a very engaging presentation that had us emerge afterwards with a good understanding of what we want in our house. Before we only knew that we needed new windows and doors. Great job Ivan! After Sergey had finished the installations, that understanding turned into conviction, having left us with absolutely no doubt that Window Mart was rightfully chosen to fulfill this project! read more

Geraldine T.

8 years ago

My husband and I can say nothing but good things about Window Mart and the people that work there who we had the pleasure to deal with. At the start, we didn't really know what to expect, but after Daria's visit, we felt confident continuing with this company. She showed great knowledge of the technical aspects of the windows as well as the doors, manifested in how easy she handled our questions, and we had quite a few. One of our concerns was installation, but now that the work has been completed, I can easily say that it was done by a professional. Window Mart earns our highest recommendation! read more

Ann L.

8 years ago

High quality windows with perfect installation Eight windows in our house have just been replaced by Window Mart. The project started with Slava's visit. With a demo window, Slava explained their products, answered all our questions, and helped us make the right decision of hiring Window Mart for the job. Alex and his crew came for the installation on scheduled day. They removed the old, installed the new, and made sure everything fit perfectly. After all finishing done, they did thorough clean-up. True professionals! We look forward to welcoming them back for doors replacement. read more

Amir K.

8 years ago

Super happy we went with Window Mart after considering a number of companies. It is a very important purchase and we wanted to make sure we made the right choice. The presentation that Ivan made when he came to give us an estimate helped us a lot in understanding the difference between mediocre quality windows that the majority of companies offer and top quality ones that you get from Window Mart. Save yourself time a get them to take care of your new windows, as well as doors. Our new front door with a matching side window and sliding patio doors look amazing and work really great. read more

Ramesh N.

8 years ago

Great service, very happy with the way our new windows look and operate. Our house in Temple had very old original aluminum sliders, terrible in winter, so we had to change them asap. Daria did excellent job explaining how Window Mart windows are made, did very good presentation and we did not think too long because it was clear the quality was there. Very professional installation too, so we are super happy we don't have to spend another winter with those old windows! We have friends who need new windows and my brother and his family too. I will recommend they choose Window Mart read more

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