Terry, Nikki, and the crew at Apex Pressure Washing are the epitome of excellent customer service…read moreand I could not be happier with the way they cleaned my gutters and my home's exterior this past week. First, the team came on time and cleaned my gutters quickly and effectively. They had a mechanical issue with their pressure washer and Nikki proactively communicated with me to get that service rescheduled in a reasonable time. When Terry and his team showed up they walked me thru what they were going to do and asked if I had any questions. He led by example the entire time he was there, coaching his team to make sure my home was as clean as possible when they were all done. He treated our home like it was his own that he was cleaning. Would I recommend APW to a friend or neighbor? Yes, absolutely! Will certainly be calling them again to clean our home's exterior again when the time comes. Thank you Nikki, Terry, and the APW crew!

I am writing a review on this page because I can't find a legitimate place to write a review on the…read moreother company these people own named Apex Pools, LLC. All searches lead me back to this one which is owned by the same person, Terence McKenna. Plus they drove the power washing vehicle to our house all the time. The process with Apex Pools LLC began in July '22. Terence (Terry) McKenna with Apex Pools LLC (406 Holland Rd, Fuquay Varina, NC), who represents Narellan Pools USA, called us, and we met with him. We were told at the time we signed our contract that it would be a 6-8 week process and we were okay with that since the likelihood of us getting any use out of it that year wasn't good. Today is June 20, '23 and eleven months later, we are finally finished. I can't say enough bad things about the "company", Apex Pools LLC. It is a literal two-man operation, Terry and Pat (hence the quotations). This process started out with us ordering the pool we wanted when the manufacturer in Florida had an issue with the fiberglass molding process. I understand that this is not Apex Pool LLC's fault but the communication about it left something to be desired. After a lot of back and forth and finally being told the mold machine for that specific pool was being taken offline, we chose another pool that was "in stock" and waited a few weeks to get it. It was all downhill from there. When Terry and Pat came to grade our yard for placement of the pool, they didn't do it correctly and we ended up having to have a French drain system installed which we had to pay for out of pocket. Once the pool finally came, it sat by our front yard for 3 days. There was an issue with getting a crane company out to our home so they could lift the pool over the house and drop it into the ground. My husband, who knew someone at a crane company, made tentative plans to have a crane available in 3 days but Terry said, "Oh no, that's going to cost $3,500", and decided on his own to use a lowboy to get the pool to the backyard and in the process, completely destroyed our landscaping, our irrigation system, our grass - everything was destroyed. We were told by Terry that we would NOT be getting a refund for the crane because he (slipped up) and said he now had to pay a landscaper to fix the yard they destroyed. He said they were in a rush because "we wanted to hurry and get the pool in the ground so we could use it" which was NOT the case at all - it was mid-October at this point. The concrete that was placed around the pool looked like a child did it compared to the other work a concrete professional later came in and completed (we had concrete poured in addition to what the pool company provides in the package). Terry once again blamed us saying that we told him it looked good. I responded to him and said we aren't concrete professionals and had no idea what it was supposed to look like or that it wasn't supposed to hold water. We didn't realize what a shoddy job they did until the actual professionals did their work. It was going to cost us $4,000 for the concrete company to break up and replace what Apex Pools LLC did. We decided not to go that route being that we'll eventually have it all painted. The coping around the pool was a disaster as well. Loose pieces, jagged edges, installation wasn't uniform, gaps, etc. We constantly reminded Terry over voicemail and text that this needed to be fixed due to concerns of someone being injured. It literally took WEEKS for them to make time to come out and "fix" the issues. Even after this, it still looks unacceptable. I'm not sure how or if can be fixed at this point. The pump/filter system was poorly put together also. We had a professional pool care company come out and they said, on top of some of the pipes being leaky, the mechanisms inside the system appeared to have been piece milled together. We later found out the laterals in the filter itself we're upright instead of laying flat under the sand which caused the pool care company not to be able to perform their job correctly and cost us a couple of visits that we had to pay for before we realized what the problem was. Again, it took WEEKS for Terry to make time to come out and fix the issue. The bonding wire wasn't installed correctly which, among other things that weren't necessarily the fault of Apex Pools LLC (gate latches, door alarm) caused us to fail our final inspections twice. We hired an electrician to come out and fix the wire issue and we were finally able to pass inspection today - 11 months after this process started. We paid $85,000 for a pool that came with avoidable problems. I've asked to be reimbursed $3,300 (crane & pool care visits) which I don't think is unreasonable all things considered. Terry hasn't acknowledged my request to this day. Maybe they should stick with Apex Power Washing and Gutter Cleaning, their main company. Maybe they're good at it, know knows.

Stopped using them as the pricing went from $85.00 to $ 125.00. Appreciate the increase as it…read moreforced me to get gutter guards! Thx for the push, but you made the choice to increase your prices and lost our business!

Shane Hedrick, the owner of Lifetime Gutter sent 2 of his workers to clean our gutters. One of his…read moreemployees had a severe accident while on the job, he was taken to the hospital. The worker was up 2 stories with no one assisting him at the bottom(see picture). Obviously, the safety of his employees is not a priority at all. We've tried to call Shane numerous times, texts, etc with no response whatsoever. We were concerned about his worker and wanted to speak to him about the damage that was caused to our home(see pictures), as well as the job not being finished. He had no problem cashing our check the very next morning. DO NOT USE THIS COMPANY!!!

Alex and his team provide great service for carpet cleaning and restoration services. You can count…read moreon them to get you back running. Thanks!

Excellent customer service, with fantastic results with my carpets and floors! I highly recommend…read moreSteam Machine. They were friendly, responsive, fair and my go to for all my flooring needs. You will be glad you called this team!

I have used Taylor Power Washer in the past and was very pleased with the quality of work, which is…read morewhy I scheduled another appointment months in advance for May 15, 2026. As the appointment date approached, I called and texted a couple of times to confirm but did not receive a response. When I called from a different number, my call was answered and I was told the service would still take place on May 15. I was also asked if evening service would be okay, and I agreed. Since I was going to be out of town, I offered to pay ahead of time, but I was told payment could be made after the work was completed. Unfortunately, May 15 came and went without any service being completed, and I did not receive a call or text regarding a cancellation, delay, or change in plans. At that point, I decided not to follow up further and instead chose to move on and use another provider. This review is not intended to criticize but simply to share my most recent experience so others can make informed decisions. My previous experiences were positive, but communication and reliability were disappointing this time.

We have been using Taylor' Pressure Washing for almost 10 years . They are reliable , professional…read more, do a great job for a great price .

Vortex did a GREAT job on "soft washing" our home! They were able to accommodate my schedule and…read moregave me a window of time that worked for me with my tight schedule. When I called to inquire about my particular concerns they asked questions and made a recommendation as to what service I would need. The technician texted me when he was on the way to my home. I was not able to stay home for the entire washing so after speaking with him and he was about half way through I had to leave. I was delighted when the technician actually sent me another text letting me know that he was finished and leaving our home. The emailed invoice was promptly in my inbox I was able to click on the payment link and paid with a credit card. Great local business providing great service for small or large jobs!

I found Vortex Prowash from an advertisement online. Mitch responded promptly to my inquiry and…read morewas able to wash our home within 3 days. He arrived on time with his helper, explained the job in full, then got to work. I was extremely satisfied with the quality of the work. He took the time to brush around the doorways and other delicate areas. His price was the lowest I've found. Extremely friendly. I'm now helping to coordinate a group washing in our neighborhood. He has agreed a further discount for multiple homes in one trip. Yay for Vortex! We will definitely be calling again.

If you have considered Merida's you may want to consider their horrible business practices before…read morehiring them. They no showed, don't respond to phone messages nor text messages

Extremely disappointing experience. The crew showed up over 3 hours late without notice and…read moreimmediately tried to upsell me. After the job, I pointed out dirty areas, and they claimed they skipped them to avoid stripping paint -- yet paint had already been stripped from every window on my house. One worker even told me I needed to repaint my whole house when I pointed to a dirty spot on the siding. I wiped it clean with a damp paper towel after they left -- it just hadn't been cleaned. They claimed they wouldn't wash if paint was coming off, yet continued anyway, causing damage to my windows, awning, and even roof shingles. When I contacted Merida to resolve things, she was rude, dismissive, and blamed everything on me, despite photo evidence. I had placed a stop payment on my check hoping we could work things out, but Merida cashed it anyway while still refusing responsibility. I ended up spending hundreds to repair the damage. Poor communication, bad workmanship, and zero accountability. I do not recommend this company.

Greenway Residential Cleaning did a terrific job cleaning my house. They were great to work with…read moreand I highly recommend them.

We called and they came the same day! The staff were very nice!…read moreThe studio was clean like new.

You will not find a company that does a better job. They offer several options for their services…read more Their prices are fair and reasonable. Hands down they are the best! Their work ethic and customer service are unmatchable! They're an 11 out of 10!

Great communication from the main offices. Showed up when they said they would. They got right to…read morework and power washed my 3500 sq ft home in an hour and a half. The property looked very nice. I did not have to ask them to repeat anything. Again, superb job. Highly recommend.