Good cleaning and courteous service! I appreciate that at arrival, the technician was careful to understand exactly what my expectations were. Recommend highly! read more

I made this Yelp account just to spread the word. I had a routine scheduled appt for gutter cleaning. I waited during the 2 hour window and they did not show up or contact me. When I contacted them - they said they didn't come due to the rain and just didn't call me. The individual on the phone did not even APOLOGIZE. I missed two hours of work for this - so inconvenient and unprofessional. Do not use this company. read more

40% price increase. Different people. Less service and more money. Did put down a tarp. Didn't cover their path from door to fireplace. Didn't wear covers on their shoes. I will find someone else next year. read more

We scheduled to have windows washed and will not use this company again. They power wash the upper windows and there are water spots because they don't wipe after spraying. This was quite an expensive job and have asked them to come and do just one window and can't seem to get this done. They have promised to come but not any results at this time. I don't mind paying for this service but I do expect them to have enough pride that they would want a customer to be satisfied with their work. read more

Very professional. Great communication. Reminder morning of, and text when en route. Always clean up sidewalk and decks from gutter debris prior to leaving read more

Just don't know where to start about how bad this service is. First time we used them in Raleigh they did a very poor job cleaning the gutters and power washing the house. And then they drove through a bush bed killing several bushes. The Manager Mike and Chris the owner sent another crew to redo the work which was much better. It took several months for them to replace all the bushes they destroyed. 2 years later we were assured by the manager the best crew would be sent and no damage to landscaping. They showed up this morning and could not figure out how to pull into a 100 foot long straight driveway. They had to send out another crew to drive the truck. At that point we canceled the power washing and go elsewhere. There must be no training or this franchise is poorly run if they keep making the same mistake. My fault for giving them a second chance. read more

Scheduled two months in advance. Confirmed by their emails numerous times. The day scheduled they were late for appointment. They called and did they had double booked me and I needed to reschedule. No idea they double booked until the day of apt. The first time we used their service it was ok. On time, but expensive. Definitely never using them again. Not notifying us until they are late is not good business. My time is is valuable as theirs. Not worth the price if they are not reliable. Never again read more

A friend of ours used "Window Gang" they came highly recommended! We've just had the entire exterior of out two story house windows cleaned. We will continue using this company. Most efficient, friendly and what a superb job! "Thank-you, Window Gang!" read more

A waste of time. The online gives you a price of $900 and you book then you get an email they will confirm the estimate with an on-site... a guy comes over and all of a sudden the price goes up 200% to over $1600 to clean windows. I have had them done before and i took 2 guys 7-8 hours. So if your willing to pay $100 an hour to clean windows give these guys a call. I AM NOT!!! read more

Happy ending after all...The company replaced all of the damaged glass. I'm very pleased with the outcome. They've damaged $1500 worth of glass in our home and customer service to resolve this matter has been pathetic. Still no resolution. read more

They were very friendly and attentive to questions and a request for an additional service while onsite. They cleaned the skylights over our sunroom well and quickly. I am having them come back to clean more windows soon! Would recommend this company to friends for sure. read more

I had a very good experience with WindowsGang. I recently had The WindowGang clean my gutters on my 5,000+ sq. ft. house in Durham. I contacted them thru their website contact form. They promptly called me and provided me with a very competitive price quote. They called me the day before the service so that I could lock up my yard dogs. The employee arrived as promised and did a very through and complete job. This included cleaning up all the leaves that were blown out of the gutters. The employee was exceptionally courteous. The next day I received a follow-up call to make sure I was satisfied. I will now have them put me on a regular maintenance schedule to have the gutters cleaned three times a year. read more

Window Gang - Gutter Cleaning - Raleigh. We had Window Gang perform (3) services at our home . They arrived on time, on the date given. The technician was very polite and very professional. Gutter Cleaning: he did an excellent job, our gutters were dirty, full & overflowing. Now they are clean inside & out. Pressure Washing the home: The paint looks new again; the house looks fresh & clean. Deck Cleaning: our Deck now looks brand new. We will definitely use Window Gang again. Summary: Great Job, Very Professional, Easy to Work . read more

Came on time, did the job and left. Friendly and professional. Cleaned windows, gutters and the house. No fuss. Just did the job and left. Used them several times. No issues. read more

Unreliable and indifferent to clients. You cannot count on them to show up on time and do what was scheduled. We used this company twice before for whole house windows and pressure wash. First time was pretty good result although did not show up as scheduled. Second time quality was ok but not great. We thought we'd try one more time. We scheduled date and time and when they didn't show up, I called and was told they couldn't arrive until maybe 3 hours later. I was then told 'sometimes it just works out this way.' They did not seem to care that we had to cancel as we were counting on them to live up to their word. read more

Window Gang has cleaned my parent's windows at their 2 story home in Durham for years. Jeff has done their windows the past few times. He does a great job and the service is reasonably priced. Highly recommended. read more

The guys came out a few weeks ago and cleaned out our dryer vent, and did a great job. They were very thorough, and cleaned up all of the lent extracted from the vent. Great job guys!!! read more

Called the window gang after receiving a flyer in the mail. This was 3 weeks ago. I called and left message. No return call. Called again, this time I got a person who gave me approximate cost based on the size of the windows. I asked for an exact cost. He said he would come by. Another call left message. No response. I emailed and he said he would be by "ASAP". No show. Called yesterday morning and he said he would come that afternoon or today. No call no show. All of this over 3 weeks. I give up read more

We had Window Gang come out to our home to do gutter cleaning, house washing and window cleaning! The appointment process was so easy, and the work was AMAZING! Our house looks fantastic! Thank you Window Gang! We will be using you again!! read more

POOR CUSTOMER CONSIDERATION!!!! Scheduled a appointment with the window gang, that was later confirmed with D...... on April 25, 2018. No one from company showed up or called to cancel. If you value your time do not use this company. Very upset customer!!! read more

Yes, your person did say they would turn us over regardless of saying we would pay a second time. As you are aware we have spent considerable amount of money with you over the years !! I feel your company is very unjust to treat us this way. It's been so long maybe it was gutters but that just shows how long it has been and how much business we have done with you. I am very upset with this. We did pay you and sent you another ck today. Even after already paying this last year. If you did not receive this you should have contacted us long ago ,we have never received further invoices , we moved a year ago , you could of called us months ago. Not after this long into the issue. Even after this, she said she was still going to turn us In to collection. I feel after twenty plus years , you should have shown customer care after we explained why we didn't want to pay. I really don't want to get into a Yelp disagreement but I still and always will feel you are wrong to make us pay twice to a service you were s late on without any contact ! We have always paid our bills !!! read more

Window Gang is great! They showed up on time and did a thorough job inside and out. They were communicative from the quote, to when they would arrive to how long the job would take. Staff was great as well. Will likely call them again. read more

These folks were at our house for a very brief time according to a visitor at our house--we were not home. They left detritus all over our deck, sidewalks, driveway etc. Other services we have had always blew away this stuff. Very disappointed. Will not use them again. read more

Just to say I was forewarned by another person that used Window Gang that whereas they did a good job as far as the cleaning was concerned, they ended up killing some of their shrubs and plants in the process. So I asked specifically to be careful of my shrubs in front of my house when they cleaned the roof. I was emphatically assured that every precaution would be taken. When I arrived home and saw the roof I was impressed on how it looked and they even sent me an email showing pictures on how they covered up my shrubs with plastic. However a week later I noticed that section of shrubs dying and turning brown. Even in the fall /winter they don't die and turn brown. So one or two things in my mind occurred One they just didn't cover up my shrubs to begin with then as an afterthought they took a picture with plastic on the shrubs after the fact or they simply used bad judgement on how they placed the plastic or their choice of plastic is poor. Either way my shrubs are dead. Just on this fact alone I would not use Window Gang since they cannot seem to honor a customer's wishes about their property and no I would not recommend them at all. Share review Write an update Edit review read more

Have called window gang to clean our gutters, change lightbulbs in 2-story chandeliers, and wash windows. They have done an excellent job every time. Professional, good prices, and on time. read more

Why did I wait so long?! They came precisely as scheduled, removed all our miniblinds in just a few minutes and returned them about 24 hours later, all shiny clean. Fabulous service--and the price was amazingly reasonable. read more

I had a recent experience with Window Gang. I live in Durham county. They showed up on time and did a professional job of cleaning the gutters. I also appreciated the clean up after the job was complete. It was a reasonable price and I would hire them again. read more

They did lousy, incompetent work, and, when I asked them to make corrections, they were rude and foul-mouthed. Stay away.

I filled out the online form for a request for a quote and did not hear back from the company. So, after a few days I called and made an appointment for a dryer vent cleaning. The week before my cleaning, I received a call at 9am that they had a cancellation and wanted to know if I could have them work that day at 10am. I agreed and by 10:45am, no one had shown up, so I called back the receptionist to tell her to just keep my appointment for July 7th at 1pm. She said that someone should have shown up by now. Today, I have waited until they were 45min late again and I called and left a message saying that no one had shown up. The receptionist returned my call at 3pm saying that they should be there by now. At 3:20 pm, someone else called to say that they had an emergency dryer vent cleaning today in Banner Elk ( an hour away) and that they would have to reschedule me since they only have one kit to do that job. So, I am wondering if the receptionist is the incompetent person in this company or are the workers just unreliable? This is the Hickory NC franchise. read more