Paul and his new assistant came to our home to clean out our dryer vent. They were both very…read morefriendly and competent. During the cleanout process, Paul noticed that the vent inside the dryer (not the vent and hose to the outside) was not properly attached. Apparently, when we had the dryer installed during a move a couple of years ago, the installer jury-rigged the pipe instead of using a proper LG OEM pipe! Paul recommended having this corrected to avoid a fire hazard. Thanks, Paul!

‼‼‼THEIR REVIEWS OUTSIDE OF GOOGLE TELL THE REAL STORY‼‼‼…read more If you're facing an emergency, this is not the company you want to rely on. Their focus is profit, not people. To them, customers are just another paycheck. It's disgusting to take advantage of people in such vulnerable situations. Learn to make money another way!!! Or do good, honest work. We made the decision to switch to a smaller, local contractor -- and the difference has been incredible. We're paying less, included in every step of the restoration process, and finally feel heard and respected. Please, save yourself the stress. ‼Look at their ratings‼: on most platforms (including feedback from former employees) they average under 3 stars. The only exception is Google reviews, which feels suspicious on its own. You deserve a contractor who values you, your home, and your peace of mind. This company is not it.

Let me and my family just say, Frank Owens and his team at Old North State Restoration are miracle…read moreworkers !!! Frank has got to be one of the nicest, most pleasant guys to work with. Honest, clear thinking, and knows his stuff. While it is no fun going through repairing a water leak that ends up damaging your less than 3 years old flooring, Frank made things work. AND he found our EXACT same flooring so that there is a 100% perfect match. Can't say enough good things about Frank and ONSR ! Let me and my family just say, Frank Owens and his team at Old North State Restoration are miracle workers !!! Frank has got to be one of the nicest, most pleasant guys to work with. Honest, clear thinking, and knows his stuff. While it is no fun going through repairing a water leak that ends up damaging your less than 3 years old flooring, Frank made things work. AND he found our EXACT same flooring so that there is a 100% perfect match. Can't say enough good things about Frank and ONSR !

From the owner: We offer full mitigation and restoration services for fire, water, wind, and bio hazard damages…read more With over 2 decades of experience in the field, we can handle any commercial or residential disaster with urgency and quality. We offer an end-to-end client experience that includes seamless communication, budgeting, staffing, on-site organization, and solid, quality handiwork every time. We work with home owners, property managers, and insurance companies directly. Call us today and bring our project management skills and extensive restoration experience to your next emergency.

If you have water, storm or fire damage to your home, these are the people to call. I can't say…read moreenough about how professional and responsive they were when we had a leak in our home. They called and followed up almost daily. Highly recommend!!

Ben Bass is a crook. We had them install new vinyl windows for over $10,000. They sold us windows…read morefrom Accu-Weld who was going out of business not only that the windows had a known manufacturing flaw which caused the seals to break. The piece in between the glass was plastic not metal and melts which is the reason for this problem. Ben over-charged us, sold us windows from a company out of business which he knew about, and then had us pay him in full on December 31st which disqualified us from the $1,500 tax exemption. I am totally disgusted with the whole situation and wished we could sue him but it happened in 2009. I would never do business with this place there are out for your money and that is all. Buyer Beware and run from Builder Services as fast as you can.

Fantastic company. They did an incredible job in our huge crawl space!!!! They didn't stop working…read moreuntil they finished the entire job. Non-stop for a total of 5 days . They also did our attic - we had squirrels that had been residing in our attic- they had made many little homes in the pink insulation - looked like they had been having a huge party up there with their babies . All insulation had to be removed and replaced. Incredible job .My husband and myself are physically feeling much better since all the mold and other " animal debri,etc" was cleaned,scrubbed , was removed. Would not use anyone else!!! We are now sleeping well and are confident that we are not breathing in mold from humidity crawl space issues nor animal excrement. This is the way to go!!!!

This company is anything but reputable, honest, or willing to stand by their reputation. After…read moreresearching and contacting multiple companies I hired Atlantic Corp in Fuquay because the sold me on their long-standing reputation in the community, all their certifications, high quality of work, and frankly telling me how much better they were than any other company doing this work. I hired them in October of 2024, and paid almost $1,100. For the work, which was reasonable based on other estimates and the work was done on time as scheduled with no obvious issues at the time. Due to ambient temperatures mid-October my heat and AC weren't really running and my bills were less than $30. In November my heating bill went to $220 (significantly higher than last year) and in December it jumped to $340 and my home was not maintaining heat. Ridiculously high bill for a cold home. I first contacted an HVAC company who determined that my system only 2 years old was working perfectly. They diagnosed that I likely had a problem in my duct work which could have been torn and or disconnected during the October cleaning and that was why my house was pumping heat but staying cold. I had to call this company dozens of times before anyone answered the phone or returned my call. I left several messages which were never returned. I even informed them that I had to hire someone to investigate the duct work so I could have adequate heat, but wanted to give them a chance to make it right before I did that. Minimal effort was made on the part of the company to communicate with me, much less help address the issue - this was mid January with sub freezing temperatures. I contacted a second company who was able to find the damage in the duct work and repair it. I asked Atlantic Corp to pay the $409 for the repairs it cost me. I didn't ask for anything for the increased bills I had paid, a refund for the cleaning itself, or the three days I had to take off work to address this. This seems very reasonable considering two professionals put on their invoice that this was due to damage during the cleaning. They deny that they did this damage or had anything to do with it. They offered me a $100 refund with a denial. If you are looking to use a company who stands by their reputation, I do not recommend.

Scott Moore and his partner were superb. They were super helpful and knowledgeable about potential…read moremold due to the leaking appliance I had on the second floor. During their visit, they made sure to go above and beyond to make sure I understood what was going on. 100% would pick these guys to service any house.

Jose was very knowledgeable and professional in explaining the procedure. I could easily…read moreunderstand what was being done to dry out my kitchen floor and the crawl space below my kitchen. It took several days with the fans and dehumidifiers running. He came daily to check the moisture level of my floor until it was at an acceptable level to have my new floor installed. I will definitely call Jose with Water Damage Pros if I need this service again. Very happy with the results.