If 5 stars is the highest rating you can give a person, I give Jessica at Edgerton Travel 5 STARS!…read moreMy son wanted to travel to Japan for 21 days. Our first stop was a different travel agency and they were unable to book what he wanted. Not to mention, they made it sound unsafe for him to travel alone. So we went to Edgerton Travel and spoke to Jessica. OMG! She was planning on traveling to Japan the week before my son was. She was quick to put my mind at ease. She booked a non-stop flight from Chicago to Japan and back home and used a tour company with whom my son could contact if the need arose. She made sure he was booked in hotels with good ratings and included train passes for his travel around Japan. My son made some changes to the proposed travel itinerary and she was happy to oblige. When she was all finished, she presented him with a beautiful itinerary which had hotel information, tourist attractions and how to get to each area. She was even kind enough to give me a copy as well. I have to mention the 1st full day my son was in Japan, staying in Tokyo, a level 3 typhoon hit. He was fine, but it worried me. During my son's last few days, he wanted to stay a little longer in one area than was planned. Jessica helped him make the changes to his hotel stays. Upon his flight back, Jessica even sent me a personal message to let me know that his flight was coming in on time. What travel agent does all this? JESSICA AT EDGERTON TRAVEL DOES!!!! Thank you Jessica!

We traveled to Turks and Caicos in October. Jessica Creech was so helpful and patient in planning…read moreour trip. We have a wonderful vacation and Edgerton Travel and Jessica are the best! Thank you Art and Pat

Crissandra Winters booked a wonderful vacation to Dominican Republic for us. She was there every…read morestep of the way whatever we needed and is very helpful. I highly recommend her as a travel agent.

Amazing service, quality advice, attention to detail, and communication! Will 100% use C&K Getaways…read moreagain for our next vacation!

We had a great time on our bus tour around Lake Michigan. We did a lot of things but never felt…read morerushed. We stayed in great hotels/casinos/resorts and we were well fed! Most of our meals were included. Kimberly, our guide, took care of everything. She had fun trivia contests about the places we were going to visit, or had just visited, while we rode the bus. She always had bottled water and snacks available. She really tried to make sure the elderly among us didn't have to walk too far and had help with their luggage. George, our driver, was friendly, helpful, and did a great job maneuvering that 55 ft long bus in and out of some tight spaces. 10/10!

After now being in a wheelchair, my experience with Signal Travel bus trips has gone terribly…read morewrong. First trip was a scary disaster as the driver was very inept at using the lift, refused to lock chair wheels, etc. Luckily had an aide who intervened and kept me from plunging off of the lift several times. Second trip, called day ahead to make sure appropriate bus and driver would be available. Chair lift did not work, second bus sent, lift did not work, and third bus the same! Everyone waiting and transferring busses in very cold weather. Again, luckily, had an aide with me who had to lift me into owners vehicle for round-trip. Not what I paid two tickets for. Do not book a bus trip if you are in a wheelchair!, no refund.

I just wanted a copy of my current insurance card, showed her my driver's license, explained that…read more I owned a vehicle in Indiana and that my driver's license doesn't match my policy because I'm working in 2 states. I also had my title in hand (just in case) with the address that matches my policy. The counter person was so unfriendly and borderline rude to me, no one was in the branch but me and its 3+ hours until closing time... so it's not like I snuck in at the last moment. I agree with the other customer's feedback of giving this branch 1 star. I never receive poor service in any other AAA branch. If you aren't happy at AAA, get a new job, but do all of us a favor, don't appy for customer service positions.

I second that review!…read more I had the same experience- except worse. I went there to get my IDL (international drivers license) and the person was not in....I needed it ASAP because I had an unexpected business trip the next day- 18 hours notice. So they sent me to the one in Merrillville. I went there and their ink they use to mark the edges of the photo once attached wouldn't dry and smeared off the photo. Thusly, it looked like someone removed the original photo and placed a new one....those idiots couldn't figure out why their ink was not working (gee- maybe because it was wet ink and not dry ink...duh). Anyway, I had already paid for it and they (still in Merrillville) couldn't figure out how to give me a refund because the IDL books are tracked unlike the photos which are not. Since they couldn't complete my request they called the Mishawaka branch to see if the only person in the branch who can glue a photo in a paper book and stamp it (the IDL) was back in but they closed in 90mins.....no apologies, no ensuring if I sped there she would stay to accommodate me if I was late....I made it with a few minutes to spare. She was rude, condescending, and didn't even offer to give me a break on the cost because of how much they suck and the fact only ONE person in the office can do this simple job a one armed blind monkey could do. I would NEVER go back to Mishawaka AAA and I would never join AAA based upon that experience. What a joke. With gas and tolls- not to mention blowing 5 hours of a day I needed to pack for a last minute trip, you'd think they'd offer me a discount if not a full refund- something...anything???? Nothing. Just an attitude. With that said, at least the Merrillville office was kind enough to refund my passport photos required for the IDL.....but that still doesn't take away from their incompetence for not having the right ink. Thank god I checked the one they gave me in merrillville B4 I left the parking lot or else I would have been screwed big time overseas. It looked like a forged document. So AAA Mishawaka sucks. No one should go there until the idiots are fired and replaced with polite, professional and competent staff- and they train others to glue a photo in a paper book and stamp the 4 corners. AAA Merrillville are incompetent but nicer and hopefully now have their ink situation fixed. If you have the time unlike I did, save the stress and risk and go to the St. Joseph Michigan Branch. Never had an issue there and have been there 3 times for IDLs and there is always someone there who can do it as of May 2011 which I just got my latest one. Lastly the story above was from summer of 2008. I went back in fall of 2009 to Mishawaka to get another IDL (since its so close) and they again could not do it because the only person that could do it was off that day. That is when I went to the one in St. Joseph. That's the only place I'd go or recommend in the greater South Bend area. Peace-

Tricia has done it again. Whether it be Disney, San Francisco, or a trip to see family she always…read morehas the best deals. Her prices are better than I can get and the trip details are amazing. Don't waste your time; call a professional- Tricia Irvin @ Menno Travel in Goshen!

From the owner: Professional Travel Services for individuals, businesses, organizations, colleges, universities and…read moregroups.

I've called on World Travel Unlimited for 3 vacations in the last 4 years (Hawaii, Spain, and…read moreJamaica). Carolyn Grund is great. She has lots of great advice, providing many references and recommendations, many which are from her own personal experiences. I plan to continue using her as my family's travel agent.

Very bad experience with this agency. On a recent trip to Ireland for the Notre dame/navy game, we…read morelearned on game day morning via email from the owner of this agency that we did not have tickets. Also a switch was made on a hotel from a 4 star we were promised and paid for to a 2 star hostel type hotel. I was traveling alone and there was no room for me. The tour bus driver gave up his room so I could have a place to stay. On the last night a different hotel did not have a room for me. Inge's answer for that was for me to take the keys with someone else's name on it. really? Seriously? A woman alone advised to use the room keys assigned to another person!? She never lifted a finger to do anything about the room mixup, it was addressed by the cie tour guide while she had drinks and dinner.

Scheduled a trip to Ireland for the Notre Dame/Navy football game. Was very disappointed with the…read moreservice I received from Iga. She changed hotels on us from a 5 star hotel to a 2 star hotel. No explantion. One of the women in our group didn't even have a room. Not once but at 2 different hotels. Come time for the game and guess what??? No tickets. We all spent the morning looking for tickets. We had already paid for the tickets and now with no explanation we had no tickets. What a disappointment. We were told we would be reimbursed for any tickets we were able to get off the street. Many of us have called Iga with no response. She will not answer our phone calls or e-mail. I would think twice before I booked a trip with Gladieux Travel.

We own a business and used Travelmore to book our 2 cruises for our employees. Corey B. was our…read more"leisure consultant" and did an amazing job! I have always done this on my own and he was so customer service oriented that I didn't have to worry about a thing! He was polite, courteous and extremely responsive! He even contacted us after our travels to ensure we were pleased with the cruise lines we chose and to make sure we didn't have any problems. We will always use Travelmore and Corey for any future travel needs!!