If 5 stars is the highest rating you can give a person, I give Jessica at Edgerton Travel 5 STARS!…read moreMy son wanted to travel to Japan for 21 days. Our first stop was a different travel agency and they were unable to book what he wanted. Not to mention, they made it sound unsafe for him to travel alone. So we went to Edgerton Travel and spoke to Jessica. OMG! She was planning on traveling to Japan the week before my son was. She was quick to put my mind at ease. She booked a non-stop flight from Chicago to Japan and back home and used a tour company with whom my son could contact if the need arose. She made sure he was booked in hotels with good ratings and included train passes for his travel around Japan. My son made some changes to the proposed travel itinerary and she was happy to oblige. When she was all finished, she presented him with a beautiful itinerary which had hotel information, tourist attractions and how to get to each area. She was even kind enough to give me a copy as well. I have to mention the 1st full day my son was in Japan, staying in Tokyo, a level 3 typhoon hit. He was fine, but it worried me. During my son's last few days, he wanted to stay a little longer in one area than was planned. Jessica helped him make the changes to his hotel stays. Upon his flight back, Jessica even sent me a personal message to let me know that his flight was coming in on time. What travel agent does all this? JESSICA AT EDGERTON TRAVEL DOES!!!! Thank you Jessica!

We traveled to Turks and Caicos in October. Jessica Creech was so helpful and patient in planning…read moreour trip. We have a wonderful vacation and Edgerton Travel and Jessica are the best! Thank you Art and Pat

We had a great time on our bus tour around Lake Michigan. We did a lot of things but never felt…read morerushed. We stayed in great hotels/casinos/resorts and we were well fed! Most of our meals were included. Kimberly, our guide, took care of everything. She had fun trivia contests about the places we were going to visit, or had just visited, while we rode the bus. She always had bottled water and snacks available. She really tried to make sure the elderly among us didn't have to walk too far and had help with their luggage. George, our driver, was friendly, helpful, and did a great job maneuvering that 55 ft long bus in and out of some tight spaces. 10/10!

After now being in a wheelchair, my experience with Signal Travel bus trips has gone terribly…read morewrong. First trip was a scary disaster as the driver was very inept at using the lift, refused to lock chair wheels, etc. Luckily had an aide who intervened and kept me from plunging off of the lift several times. Second trip, called day ahead to make sure appropriate bus and driver would be available. Chair lift did not work, second bus sent, lift did not work, and third bus the same! Everyone waiting and transferring busses in very cold weather. Again, luckily, had an aide with me who had to lift me into owners vehicle for round-trip. Not what I paid two tickets for. Do not book a bus trip if you are in a wheelchair!, no refund.

Very bad experience with this agency. On a recent trip to Ireland for the Notre dame/navy game, we…read morelearned on game day morning via email from the owner of this agency that we did not have tickets. Also a switch was made on a hotel from a 4 star we were promised and paid for to a 2 star hostel type hotel. I was traveling alone and there was no room for me. The tour bus driver gave up his room so I could have a place to stay. On the last night a different hotel did not have a room for me. Inge's answer for that was for me to take the keys with someone else's name on it. really? Seriously? A woman alone advised to use the room keys assigned to another person!? She never lifted a finger to do anything about the room mixup, it was addressed by the cie tour guide while she had drinks and dinner.

Scheduled a trip to Ireland for the Notre Dame/Navy football game. Was very disappointed with the…read moreservice I received from Iga. She changed hotels on us from a 5 star hotel to a 2 star hotel. No explantion. One of the women in our group didn't even have a room. Not once but at 2 different hotels. Come time for the game and guess what??? No tickets. We all spent the morning looking for tickets. We had already paid for the tickets and now with no explanation we had no tickets. What a disappointment. We were told we would be reimbursed for any tickets we were able to get off the street. Many of us have called Iga with no response. She will not answer our phone calls or e-mail. I would think twice before I booked a trip with Gladieux Travel.

The Indiana Toll Road Travel Plaza was the first pit stop that we made during our drive from…read moreChicago to Cleveland. It was one of the many stops through Indiana that we made during this leg of our road trip. It still looks new or newly renovated. It's spacious inside with lots of tables and seating by the fast food stations. The bathrooms were clean and made for a lot of people. The Welcome Center also had good info for travelers and tourists.

A clean, safe travel stop with multiple food options. Clean bathrooms and a 7-11. There is lots of…read moreparking, and it is pet-friendly

One of the nicest FBO's I have been in. Ground crew were extremely nice and accommodating. Lounge…read moreareas were open and inviting. Bathrooms were clean with various amenities. Snacks, soda, coffees and teas all complimentary. We had someone picking us up so I don't know what the courtesy vehicle situation is. South Shore rail service into Chicago is available on the other side of the air field. South Shore line us a very convenient way and inexpensive way to travel into Chicago. Definitely will visit them again.

One of the best FBO's, goes along with the nicest, helpful, Professional people, we will use them…read moreevery time we fly into South Bend to visit our company in Bremen, In. Great service!!!! Beautiful facility. JDS Technologies / Omega Team

Small, but they did have a few shops and restaurants to visit while waiting on my flight. I love…read moresmall airports like this, security lines are generally short and you don't have to walk miles to get o your gate. They were doing construction when I arrived, but I found my Uber driver pretty quickly. I don't make it to South Bend very often, but I look forward to my next trip through this airport!

Love it! Simple and easy to navigate, with access to several great places nearby…read more They are expanding so could get busier soon. Light on food and shopping but that seems to be coming soon.

I just wanted a copy of my current insurance card, showed her my driver's license, explained that…read more I owned a vehicle in Indiana and that my driver's license doesn't match my policy because I'm working in 2 states. I also had my title in hand (just in case) with the address that matches my policy. The counter person was so unfriendly and borderline rude to me, no one was in the branch but me and its 3+ hours until closing time... so it's not like I snuck in at the last moment. I agree with the other customer's feedback of giving this branch 1 star. I never receive poor service in any other AAA branch. If you aren't happy at AAA, get a new job, but do all of us a favor, don't appy for customer service positions.

I second that review!…read more I had the same experience- except worse. I went there to get my IDL (international drivers license) and the person was not in....I needed it ASAP because I had an unexpected business trip the next day- 18 hours notice. So they sent me to the one in Merrillville. I went there and their ink they use to mark the edges of the photo once attached wouldn't dry and smeared off the photo. Thusly, it looked like someone removed the original photo and placed a new one....those idiots couldn't figure out why their ink was not working (gee- maybe because it was wet ink and not dry ink...duh). Anyway, I had already paid for it and they (still in Merrillville) couldn't figure out how to give me a refund because the IDL books are tracked unlike the photos which are not. Since they couldn't complete my request they called the Mishawaka branch to see if the only person in the branch who can glue a photo in a paper book and stamp it (the IDL) was back in but they closed in 90mins.....no apologies, no ensuring if I sped there she would stay to accommodate me if I was late....I made it with a few minutes to spare. She was rude, condescending, and didn't even offer to give me a break on the cost because of how much they suck and the fact only ONE person in the office can do this simple job a one armed blind monkey could do. I would NEVER go back to Mishawaka AAA and I would never join AAA based upon that experience. What a joke. With gas and tolls- not to mention blowing 5 hours of a day I needed to pack for a last minute trip, you'd think they'd offer me a discount if not a full refund- something...anything???? Nothing. Just an attitude. With that said, at least the Merrillville office was kind enough to refund my passport photos required for the IDL.....but that still doesn't take away from their incompetence for not having the right ink. Thank god I checked the one they gave me in merrillville B4 I left the parking lot or else I would have been screwed big time overseas. It looked like a forged document. So AAA Mishawaka sucks. No one should go there until the idiots are fired and replaced with polite, professional and competent staff- and they train others to glue a photo in a paper book and stamp the 4 corners. AAA Merrillville are incompetent but nicer and hopefully now have their ink situation fixed. If you have the time unlike I did, save the stress and risk and go to the St. Joseph Michigan Branch. Never had an issue there and have been there 3 times for IDLs and there is always someone there who can do it as of May 2011 which I just got my latest one. Lastly the story above was from summer of 2008. I went back in fall of 2009 to Mishawaka to get another IDL (since its so close) and they again could not do it because the only person that could do it was off that day. That is when I went to the one in St. Joseph. That's the only place I'd go or recommend in the greater South Bend area. Peace-

As an update I would have to say I love their new offices! I've now officially done the Heritage…read moreTrail over 12 times and can pretty much recite the script from memory, but still enjoy it every single time! They have done so much work on making this so great! Wholeheartedly recommend this to everyone!

We happened upon the Elkhart visitors center as it was directly across from the hotel we stayed at…read moreon a whim. We were SO glad we did. The docents gave us recommendations for a great family diner to grab breakfast down the street (can't remember the name unfortunately) and also suggested a self guided driving tour called the Heritage Trail. We received a free CD that directs you in about an hour and a half long loop (or all day if you take your time at each attraction) to all of the sights and attractions of Elkhart county and the surrounding Amish countryside. My boyfriend and I are young people and it was exciting and fun for us too so put your notions aside and just do it' It takes you through the major cute towns in the area and also to off the beaten country spots like Bonneville Mill Park (the historic mill is open and active Weds-Sunday) which was a real treat. It goes into historical detail of many of the spots and the directions were easy to follow. The visitors center also gave us coupons and had tons of brochures on local attractions. The quilt gardens were also a great tip from the docent to take a look at. We grabbed delicious donuts at an Amish bakery and wandered for hours around the Shipshewana flea market (open Tues/Weds). Even brought the pup along.