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WinCo

3.2 (43 reviews)
InexpensiveGrocery
Open • Open 24 hours

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Price tag removed after waiting for 15 minutes to receive  refund for price discrepancy.

Extremely poor customer service due to every register having bublicious gum sku 733900557 priced incorrectly at .19 while ringing up at .78. The cashier was polite and explained she wasn't allowed to make any price adjustments. She then made a notation of the price discrepancy on the receipt and said customer service should be able to take care of us. Customer service was very unprofessional making us wait for about 15 minutes so they could check the price then see what the person in charge of variety could do due to the price being incorrect. While we waited they removed all the tags from the register and said they could price change 1 or 5 of the 16 bubblegum packs I impulse purchased at the register due to that particular gum being my kids favorite bubblegum. I declined the offer and requested a refund. While we were waiting for an overide to receive our refund we stepped aside out of our own will to allow the next customer to be rang up since a line was forming. This is when the customer service associate allowed a customer who was last in line to cut infront of the next customer in line. We spoke up but unfortunately that customer still received priority service. Coming from someone who has over 20 years of previous retail management experience this was an absolute trainwreck since we received attitude from the customer service associate while wasting 15 minutes of our time to be refunded our money while witnessing very poor customer service to another customer. Transaction date 3/20/25 oper#225875 Trx#152 Term#9 Store#0045

customers in a grocery store

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10 years ago

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12 years ago

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11 years ago

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Review Highlights - WinCo

“If you want some nuts you have to check out the bulk section here.”

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Yoke's Fresh Market - Cheese please.

Yoke's Fresh Market

3.7(40 reviews)
4.5 mi
•$$

It's an awesome place to shop! They have a great selection of food and the people who work at the…read moredeli and cash registers treat you with so much kindness! Also the ambiance is cool 5 stars! I just wish they had joyride.

The pharmacy is regularly out of medications that the PA at urgent care writes prescriptions for…read more They send me a text that says "prescription is ready for pick up". I drive over there and u a told they only have my antibiotic and not the ear drops. When I shop the store most if the time I cannot find the ingredients to prepare a recipe. I have to drive to Safeway or to the Yokes on Gage, or Fred Meyer to find ingredients. A lot of time the shelves are bare. I ask and I am told that the distributor is having trouble delivering orders. If I want one ingredient and they don't have I am told you need to buy a case lot and we'll bring it in for you. I don't need a case of a certain spice I. E. Chipotle power for instance. The coffee creamer my Dad likes Coffee Mate Original Flavor 64oz. The shelf at Yokes has every other flavor in that size, sometimes two or three rows of the same kind. I was told in order for me to get some. Would need to buy a case because our distributor doesn't carry the original flavor. That's interesting, I can find it at Safeway, Fred Meyer, and Winco. I don't want to drive all over kingdom come to find my Dads creamer. I live in West Richland and I would prefer to keep my business in West Richland. The Yokes on Bombing Range needs an inspection from the home office to make sure that this store is keeping the high traditions of the Yokes Hime office.

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Yoke's Fresh Market - Gelaaaaatoooo. Nom nom nom.

Gelaaaaatoooo. Nom nom nom.

Yoke's Fresh Market - A kaleidoscope of milk and juice options.

A kaleidoscope of milk and juice options.

Yoke's Fresh Market - Cheers!

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Cheers!

Safeway - Unique account number circled

Safeway

2.4(28 reviews)
2.4 mi
•$$

This is a really nice Albertsons - well maintained and it has the self-checkout lanes for when I'm…read morebuying nothing but Hagen Daaz for dinner and don't want anyone else to see. The seafood department has just about everything and the produce section isn't bad either. They have a small natural foods section and an AMAZING wine section, including a separate room for Washington wines. I spend too much time in that little area :) Overall, I enjoy shopping here. Can be a little pricey but the sales are pretty good. If you really want to see how much nicer this Albertsons is, just check out the one on Clearwater - yikes.

Safeway pharmacy review!…read more I don't usually leave negative reviews, but this pharmacy deserves even less than one star for the way they treat people. I have used this pharmacy exclusively for the 18 years I've lived in the Tri-Cities because it's convenient, but I am done. The wait...either at the drive-through or inside...is long and slow, but that's not my complaint. My issue is how they treat patients. A few years ago, I received a text saying my prescription was ready. When I went to pick it up, the staff told me it wasn't. The next day, when I calmly asked again, they accused me of trying to refill my prescription at other pharmacies. Like interrogated me. This is the only pharmacy I have ever used, aside from rare situations for my son. I told them this, and they laughed when I said I would have my doctor call to confirm. I don't know if they're confusing me with someone else or what. My prescription was filled within a few hours after that but the experience of being accused and treated that way felt discriminatory and completely inappropriate. I should have left then. Even my doctor said that isn't right. Another issue: I pulled up to the window to pick up prescriptions, and the staff said the pharmacist looked at my file and recommended a Hep B shot and shingles vaccine. Don't people get shingles vaccines when they are a LOT older? I haven't had a hep b shot since I worked in dentistry or traveled somewhere that requires it. Why is a pharmacist recommending it? I declined, but it felt like an invasion of privacy that they were reviewing personal files to make unsolicited recommendations. I don't know if that was because that pharmacy makes money off those vaccines or what but it felt off. Most recently, my doctor called in a refill three months ago, and it still hasn't been filled. Others I know with the same medication received theirs without delay. I called other pharmacies and they said the longest it should take is a few days. Once again, it feels like I am being singled out. I am done with this pharmacy. I strongly would not recommend them to anyone unless you enjoy being accused, laughed at, or denied prescriptions based on which staff member is working that day.

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Safeway - A perfect match to the movie Coraline. Just like I asked!

A perfect match to the movie Coraline. Just like I asked!

Safeway - Nashville hot tender  Mac and cheese

Nashville hot tender Mac and cheese

Safeway - Excellent cut.  2 bones perfect!

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Excellent cut. 2 bones perfect!

Leyte Oriental Store - Great place for ginger, ginseng, eggplant, eggs and ice cream

Leyte Oriental Store

4.1(21 reviews)
2.0 mi
•$

This place has been great for me. The couple who own it live locally, and both of them have been…read morereally friendly. The 2 or 3 other workers I've seen there have been the same. They also have good prices and merchandise, IMO. Their tofu prices and options beat any of the grocery stores that I've seen, and I recently picked up some apples there- at less than half the cost of the grocery store north of them- and the apples were really fresh. Another cool thing about this place is that they're willing to special-order stuff- like if you want a case or two of some item (I drink lots of soy milk). They get things in on Friday, so that can be a busy day to shop- lots of customers. But, most of the time, I've had at most one person in front of me- and it went quickly. Don't expect a store that works like fast-fast Western culture. It's more relational. Also, some of the workers know several languages- and English isn't always their first one. So, if they haven't seen you before, they might not make the first step to talk to YOU- just like a person who learned Thai as a SECOND language might not if they were in Thailand- However, if someone there seems that way, if you smile and speak to them, I've always found them MORE than friendly, quite able to understand and communicate, and also very helpful. In fact, some of the things I've come to like the most were things that one of the staff pointed out to me, when I was buying something that was sort of similar. It's fun, sometimes, to just wander around in the store and look at stuff- at least for me. It's amazing how much of a variety they've been able to fit in AND keep nicely organized. Plus, they've done it in a lot less space than most stores/ storekeepers would need to do the same. If you use some Oriental/Asian food ingredient in any kind of quantity, need something special, OR just want a fun and different place to look around, I'd say definitely check them out.

Always has what I'm looking for, staff is great and the treats are undeniably amazing every time!read more

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Leyte Oriental Store
Leyte Oriental Store - Outside

Outside

Leyte Oriental Store

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Safeway

Safeway

2.2(55 reviews)
2.6 mi
•$$

Safeway at 1803 George Washington Way, Richland, WA…read more I like this store much for the food choices, and the changes since I was a child when we shopped at a Safeway in Oregon. I like the grass fed beef, lamb, and wild fish and other items I don't find at Walmart (on dial a ride so Walmart is closest). Good wine selection, huge olive selection, great deli and many other great selections. I lived in NYC for 33 years, and am now living here. For the person who stated to "get over yourselves" regarding 2nd hand smoke, I ended up almost dead from it (worked in many offices long before it was banned outright). I know the laws extensively from Medical negligence (if heart or asthma then one can request more distance) ADA and other. Not always easy to have implemented though. (as well I was receiving my Masters in health care so know the damage it does to others). The door for instance is actually the outer most "overhang" (meant so that the overhead does not trap smoke in the area). Most places don't realize this (the laws can be hundreds of pages long). Then there are ingress/egress aspects of the ADA. My complaint was that now elderly and on disability (and looking younger and not ill) I asked the cashier to slow down, I could not keep up with the flow and was on dial a ride. I then mentioned I was on SSD and he said "he didn't care" I was selfish for being so slow!!! A clear violation of ADA "reasonable accommodation". These places are afraid of being sued for dog owners (if they ask "are you disabled") finding a loophole vis a vie the ADA (I used to work for both health care and legal firms) yet I "needed" to mention I was on disability. The entire line of customers started to pile on along with this checkout person, and I just shoved my food into my cart, and almost in tears went to sit down to pack it myself. One of the elderly in line behind me, on his way out repeated "your selfish". I was stunned - I had started to shop their to avoid not great customer care at Walmart. I got home and called and spoke to the manager. When I went in the next time, I introduced myself. He apologized of course and told me the person in question was dealt with. For the most part however, the service is excellent. As I mentioned to him and others at check out - saying can you slow down should suffice (they are told to do x amount in x time).

I have to wait 15 minutes at the deli for someone to even look at me. this is the 3rd time in a row!read more

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Safeway
Safeway
Safeway

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WinCo - grocery - Updated October 2026

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