Went in for crown, the procedure went well ! Very clean, new rooms, friendly staff & Doctors!!…read more Thank you Dr Oz & Assistant Khaileen for providing such awesome care !! Also SHOUT OUT TO Hygienist MELISSA & Office Manager WENDY ! I have been going to Dr Brown at this office for 25 years!! Best dental office in Temecula Valley!!

The dentists are fine but they see so many people that I never feel like they know who I am or what…read moreI actually need. The front office staff are also not helpful. I've been billed multiple times for things I've already paid or insurance paid and they still send me letters while never returning any of my calls. I will be looking for a new dentist office.

UPDATED: Excellent experience from start to finish…read moreCarissa was amazing to start off, Carlos took great care of me, the Dr. Sewell was personable and made me feel comfortable, Sugar was awesome through the procedure and wrapping up the temporary filling then Brooke was patient as I figured out payment Never in my life have I had a doctor calls me to check up on me. Dr. Sewell just called me at 8pm to make sure I'm doing okay. I will never step foot in any other dentist office besides Ethos. I am blown away. Thank you Dr. Sewell and your entire team. 10/10 won't go anywhere else Thank you all for taking such good care of me

I'm new to the area and was looking for a new dental office. I can't say enough positive things…read moreabout this office. The front reception is so sweet and kind in answering all my questions, and the hygienist Nelia was so gentle and welcoming. Thank you for being thorough and patient with me!

I hadn't been to the dentist in about 5 years due to being uninsured, and also #life. The staff was…read morevery friendly when I called to make my first appointment. Once there, my hygienist was so thorough, and it felt like she was not judging me and actually cared about helping me. Dr. Skidmore stopped in to check things out and there was surprisingly nothing of great concern, other than getting back to finish up my way overdue cleaning. They even helped me out on pricing as I'm still uninsured and I really appreciated the compassion with every interaction. I have referred some of my Medicare clients here and they all have had positive things to say too! Very happy to have found this practice and I highly recommend it.

I called on 9/14 to schedule an appointment for a sleep apnea device. I was told the person that…read morehandles that is on vacation until 9/28. I asked if I can at least just get on the schedule even if the person is out of the office and they said that only the person on vacation can schedule an appointment. I just think this is really poor customer service. It's nothing against the girl that went on vacation because obviously everyone needs a vacation, but the quality of customer service needs to be better. If someone is going be out for two weeks there should at least be a Plan B where someone else can handle things and get patients on the schedule. I am just surprised that business ceases if this person is out of the office. I finally received a call back on 9/30 but I had already made an appointment and seen another provider and my appliance is already in the process of being made. I think they need to look at their way of operating in this area if they want to keep customers.

Stellar Staff, Stunning Space, and Superb Care!…read more I have been a patient of Vineyard Dental Group for many years now, and I can confidently say I always receive the absolute best service and care. From the start, the experience is seamless and there is always plenty of parking available in the parking lot. The front desk staff are incredibly friendly, efficient at checking patients in, and always happy to answer any questions. A massive shoutout to Dr. Will, who helped plan and perform my Invisalign dental care plan. He is fantastic! Throughout the entire process, he was incredibly patient, sympathetic, and knowledgeable about both the procedure and the subsequent maintenance/upkeep. He never rushed me and took the time to answer every single one of my questions and concerns. If you are looking for a dentist, book an appointment ASAP! Their schedule gets full fast for a reason!

I am no stranger to dental work, but my last visit here left me uneasy. The exam felt incredibly…read morerushed and very little time or patience for my series of questions... Instead, they pushed an aggressive treatment plan that included two crowns (I've never had one before, just a series of fillings) and at least 4 fillings. This was my third dental appointment in 8 months (due to insurance changes I was planning on coming here for extra cleanings this year). Within the last couple of months my dental work needs significantly jumped which blindsided me and caused major anxiety. Something felt off, so I sought second and third opinions from other dentists. No other dentist suggested crowns, nor did they find some of the fillings needed via X-ray nor the picking tool. At most it was 2 fillings needed instead of the vast work initially prescribed. To give credit where it's due, the front desk staff was wonderful and promptly shared my X-rays when I requested them for my second opinions. However, as someone with major dental anxiety, the rushed exam and sudden pressure from the dentist to urgently book expensive procedures was overwhelming. It is disappointing to experience this shift in care from a clinic I used to trust, not sure where I'll go from here but I needed to share my most recent experience.

They called and asked me to delete my review because it hurts their office- then said they are not…read morecontinuing with our treatment. Also, you're right I should have read it even tho your gal said it was acknowledging the estimate only. Your office lady is not professional maybe she should put her cell phone down and pay attention. Thank you for showing me the door. Save your stress and go somewhere else. Do not recommend Initially, I was so thrilled to come to this office, they were friendly and fast which I appreciated. Then things changed, the girl at the front leaves me confused every time. She schedules things and when I show up, it's for something else. She has me sign papers saying "it's an estimate for treatment" then says you signed this don't you remember? She's always on her phone so maybe she doesn't remember. She says things while I'm sitting right here that's pretty rude I can hear you. She told me my deep cleaning wasn't approved yet and scheduled for a repair and when I showed up, it was backwards. I have had the best experience with the dentist and assistants but the front has been horrendous. I'm stuck now waiting for a repair on a broken tooth. I plan to change offices as soon as I can. When they call to confirm, it's from another country and I ask what I'm scheduled for, it never matches.

Extremely unprofessional!!!! Don't waste your time. The ladies in the front office are extremely…read morerude and lack basic communication skills leaving us confused every time we go in. They talk bad about their clients right in front of them? Everyone else was lovely. I highly suggest you re-evaluate your staff and who represents your company.

Incredible experience. My last local Temecula dental experience kept me from returning to a dentist…read morefrom over a year. This place restored my faith in dentistry! While the long term, original owners are retiring, I was seen by one of the Dentists who will be stepping in. She was lovely, helpful, kind, communicative and went out of her way to help me with an ongoing issue I had with a chipped back molar filling. The Xray technician was lovely, conversing with me and taking care to accommodate my needs. All of the team members were very communicative as to what I would expect, once I was in the room. They have nitrous oxide (which is a plus for me because dental work always leaves me anxious). They offer blankets, water, chapstick, TV channel choices, etc... I was thoroughly impressed by this business and so happy that someone recommended them to me when I was in need. I have been to a lot of dentists over the years and this one receives my highest recommendation.

I do not usually write reviews, but I had to for this. Dr…read more Bell did composite bonding on my teeth and I am seriously obsessed with how they turned out! They look so natural but also completely elevated my smile, like exactly what I wanted but did not know how to explain.... She just knew! She is super detail oriented and really takes her time to get everything right, which I appreciated so much. You can tell she genuinely cares about her patients and her work. Also, Christine, the RDA, is amazing. She made me feel so comfortable the whole time and was just so kind and easy to talk to. It honestly made the whole experience feel way less stressful! If you are thinking about getting bonding done, go to Dr. Bell. 10 out of 10 recommend!!! Thank you Dr. BELL!!!!

I've had a couple of procedures done by Dr. Ruzzamenti and I couldn't be happier with my…read moreexperience. I'm in the dental field myself so I notice the little things that make a big difference. He is incredibly thoughtful and mindful throughout every step. He takes his time, explains everything clearly, and makes sure you're at ease throughout every step of the process. You can tell he genuinely cares about providing a comfortable experience. His staff is just as wonderful. Everyone is so friendly, welcoming, professional, and make you feel comfortable from the moment you walk in. The office is pristine, decorated beautifully, and just gives a cozy, comfortable vibe. They've made my dental experiences so much more comfortable and reassuring, and I wholeheartedly recommend them.

You will not find a better dentist. Dr. Ruzzamente is skilled, knowledgeable, up-to-date on current…read moreadvances in dentistry, and above all, he cares about your experience. He will calm your fears and explain in a way you can understand. Office staff are ALWAYS helpful and kind. This has been my dentist office since 2006, and I could not give a higher recommendation. Try for yourself.

After visiting three different dentists for my son, we finally found the right one at Zak Dental in…read moreTemecula. From the moment we arrived, the experience was exceptional. We checked in early and were taken back promptly. After my son's X-rays, we met with Dr. Kopal through a video screen, which was a new experience for us. Dr. Kopal was incredibly kind, patient, and thorough. He carefully explained the X-ray results, answered all of our questions, and walked us through every step of the procedure so we knew exactly what to expect. The staff was just as impressive. They clearly explained what our insurance would cover, what our out-of-pocket costs would be, and even offered flexible payment plan options. There were no surprises--everything was transparent and easy to understand. To our surprise and relief, the entire procedure was completed the very same day. My son and I left feeling genuinely cared for, respected, and confident that we had received the best possible treatment. I've never had such a positive experience at a dental office. Every member of the team was friendly, compassionate, professional, and made us feel like we truly mattered. I highly recommend Zak Dental in Temecula to anyone looking for outstanding dental care. Thank you for making what could have been a stressful experience such a positive one!

I was disappointed with our experience at this dental office. My 22-year-old son was given a…read moretreatment plan for wisdom teeth #17 and #32 that included two bone replacement grafts and two resorbable barrier membranes, adding approximately $1,896 to the treatment cost. The estimate showed no insurance contribution for these procedures. I asked the office to explain why these additional procedures were medically necessary in my son's specific case, especially because he is young, has no known history of bone loss or periodontal disease, and other dental offices had not recommended grafting and membranes for his wisdom-tooth extractions. The office did try to explain the recommendation and mentioned concerns involving the nerves and healing. However, I still did not receive a clear explanation of why those concerns specifically required both bone grafts and barrier membranes, or what clinical finding made extraction without them inappropriate in his case. I also asked whether these procedures could be treated as optional, particularly since they were not covered by insurance. I was told that the dentist was not open to proceeding without them. After I continued asking for clarification and mentioned that other offices had not required these procedures, I was ultimately advised to have the treatment performed elsewhere. I have no problem paying for treatment that is medically necessary. But when nearly $1,900 of additional, uncovered procedures are being required, I believe a patient should be given a clear, case-specific explanation of the necessity, alternatives, risks, and consequences of declining them. We did not feel comfortable proceeding under those circumstances and decided to seek another opinion.

Very expensive, and when the work failed, accountability was not there…read more I had a crown placed on tooth 19 on 12/23/2025. After placement, I continued having pain and cold sensitivity, and I raised concerns before any root canal was done that the crown was not contacting or functioning correctly. Multiple adjustments were made, but the problem was not resolved. I was then told to proceed with a root canal, and after that the crown still was not functioning properly. The end result was a crown with no proper occlusal contact that was not functional for normal chewing. Dr. Im also stated in writing, "You won't need a new crown" and "We do not remake crowns (my crowns) after root canal treatment." Despite all of that, Dr. Im refused to replace the crown or issue a refund. In my experience, the office felt more sales oriented than patient outcome oriented, and I was not comfortable with how far discussions went beyond the core dental issue I came in to address. I have filed complaints with the Dental Board of California and the California Attorney General.

I called in because I suspected I had a severe tongue tie and they made me an appt to see the…read moredentist. The experience was bizarre. First of all it took wayyy too long (I was there over 2 hours) just for a consult - no cleaning or anything. It was totally disorganized - they were having me fill out a million forms on paper then the same forms on a digital screen which took so long and I had to stop to start the appt. Dr Im would have kept me even longer and acted annoyed I had to leave after 2 hours 15 minutes. Secondly, Dr Im has a strange bedside manner. She didn't really "diagnose me" - she just rambled about tongue ties and kept pulling up screenshots on her computer to show me. It was a disjointed "presentation" not a diagnosis and I was entirely unclear what did or didn't relate to me. I kept asking questions to clarify and she would answer nonsensically so I kept getting more confused. Her assistant took about a thousand high res images and a scan of my skull. With no physical examination or further follow up using an explorer tool to tap on my teeth and feel for irregularities, she then declared I had "leaky fillings" and dental decay. She didn't tell me which specific teeth were supposedly experiencing these issues. I explained I had just last month had a dental exam and x rays and was cleared with no issues. She stated that you wouldn't see the decay on X-rays, only on her amazing cameras but assured me it could be reallyyy bad underneath (wouldn't you see it on the X-rays then?). She scoffed at the idea that a dentist can diagnose teeth unless they have her expensive camera set up. I think it's suspect she didn't ask to review my recent X-rays and simply dismissed them outright. IMO it is highly unusual and not best practice for a dentist to rely only on images, even high-resolution ones, to diagnose the condition of a filling. She appeared to have a bias towards technology, and came across as overly reliant on her camera system. My spidey senses were going off like crazy. After wasting my time she ended by saying I'd need to make an appt with their myofunctional therapist for an evaluation - why wasn't I sent there first? I didn't need a dental evaluation - I was looking for a tongue tie evaluation. I called my dentist and reported what they said about my teeth and they had me come back free of charge and my dentist said "your teeth are fine. No cavities. The fillings aren't cracked. You want to keep them as long as possible and avoid messing with them when not necessary." I found another dental office that, when I called, directed me to their myofunctional therapist directly for a consult. I'm so glad I didn't end up using Dr Im for my tongue tie. As others say be very very careful if you go here... and if she says you need a gazillion new fillings get another opinion!

Our 6 kiddos have been coming here for over 10 years. We have recommended quite a few friends and…read morefamily and all are regulars now. Great staff, they allow their front office staff to bring their baby to work, which is what its all about. Love when businesses support families. Would recommend 10x over to anyone looking for an amazing dentist. Great dentists! Youre the ones missing out by nit making their your dentist.

One of the hygienists did a presentation in my 10 year old son's 4th grade class. He came home and…read morewas so excited to show me everything we've been doing wrong our whole lives lol. He proceeded to give us a 5 minute demonstration on proper brushing and flossing and I told my husband I have to find this lady! Well, I did and quickly got in for cleanings for me and my husband. We each had separate hygienists do our cleanings and both of us commented on how we've never had such a thorough cleaning. So I decided to make an appointment for my mom. She ended up with a third hygienist and afterwards gave me the exact same feedback! Since then I've taken both my kids for their cleanings and I can't stop telling people they need to go here. In all my years, I didn't know it could go this well at the dentist!