This place is so clean & friendly They not only took great care of my kids but the staff made us feel comfortable. I was told I needed certain work done but Dr. Romero-Shu showed me I didn't need that and that was refreshing to find a Dr. who isn't in it for the extra money of a procedure I do not need. They have my trust!! read more

Oak Valley Dental - My daughter getting a tooth pulled! He also makes balloon animals for the kids! - Cosmetic Dentists Near Me - Menifee, California

I've been with Dr. Romero Shu since 2022, and it's been such a great experience. I came in feeling really vulnerable and honestly a bit scared of the dentist, but from day one I was treated with nothing but respect and given the privacy I'd always wanted in a dental office. All of the dental hygienists are patient and kind, and they truly listen to your concerns (shout out to Jay!). Dr. Shu himself is amazing. He walks you through multiple options and never pressures you into procedures you don't actually need, which I've unfortunately experienced at other dental offices. I cannot recommend this place enough. You will be taken care of here, and you won't regret coming. read more

This dr has changed. Years ago he was nice and made you feel welcome. Today I went in he barely spoke to me. Told me I had 2 options. Pull a tooth or do a crown. I told him im allergic to crowns my body rejects it. He didnt try to offer anything or refer me to a specialist if it was that bad. I feel he is on the if u dont have insurance get out of my office bandwagon. Drs need to realize just because u are paying out of pocket it doesnt mean u have no money. The receptions was further rude by saying " maybe if u come in sooner ghis wouldn't happen " the tooth is healthy im not letting them grind it down or pull it. I have no pain at all. Save yourselves, go to a place that cares about u. read more

After many years of being patients at another beloved local, dental practice, we were thrusted into making a difficult decision of staying with a new in-network dental practice or stay with our existing, out-of-network dentist. I originally chose another local dental practice and went there as a new patient, but I just did appreciate how that practice was run. I decided to continue my search. That's when I Yelped and discovered Oak Valley Dental. I called and spoke with Yveth, who I could ascertain was representing how Dr. Romero-Shu runs his practice which shows through all his staff as well: friendly, personable, efficient, knowledgeable. My wife and two sons went before my scheduled appointment. My wife was equally impressed with Yveth and everyone she encountered during her visit. She really liked her hygienist ,Jay and his methodology when he cleaned her teeth. One of my sons also had Jay and like him as well. They all met briefly with Dr. Romero-Shu, who they all like and thought of as very friendly and efficient. During my visit, my hygienist was Caroline, who was also our other son's hygienist. I appreciated her explanation of every step of her initial teeth exam and cleaning as a new patient. I was especially appreciative of her explaining to me, (which has never, by any other dentist or hygienist), that due to certain med(s) I take daily, she was looking for signs of possible adverse side effects that may affect my gums. She also noted in my patient file for all of my future visits, the teeth that are a sensitive to probing. Again, she introduced me to something new: a temporary numbing paste she applied to the affected areas to decrease that "zing" I always got when the metal probe/pick hit those sweet spots on certain teeth. Wow, what a difference that paste makes! Thanks Caroline for sharing that with me! It really worked!!! Overall, if you live in this area,and are searching for a caring dental practice where they treat you with respect coupled with friendly staff who all care about your dental needs and being comfortable and pain free during your visit, you need to schedule an appointment with Oak Valley Dental. read more

Had my cleaning and x-rays done by Caroline. She was so kind, honest and efficient in what she does. One of the best dental experiences I've ever had. read more

From calling we were able to speak to Yveth Registered Dental Assistant/Office Manager she was super knowledgeable because she was also. Practitioner in being a dental assistant. Then we met Dr. Shu and he is so kind. Everyone has been so patient with my mom who has a fall and landed on her face. He took a very conservative wait and see approach and this has been serving her well. He was kind, patient, and listened to her every step of the way. read more

Worst customer service I've ever experienced. Yvette is rude, dismissive, and shouldn't have a job. She cut me off multiple times and spoke to me like I didn't matter. when ai called back to ask to speak with a manager, I another young lady hung up on me. Oak valley dentist need to do some serious house cleaning of their front desk staff.... Absolutely awful. I will be finding a new dentist for my daughter and I suggest if you're thinking of this one..... run as fast as you can somewhere else. If this is how their customer facing employees act I can only imagine how it is in the exam room.... read more

I couldn't say more positive things about Jay and Oak Valley Dental. Professional and courteous. Dr. Shu was very informative as well. I highly recommend this practice to anyone looking for a high quality dentist office. read more

Dr Shu is amazing. He is wonderful and very understanding to my situation I have been going to him for years. He is also very understanding of my three children's needs as one suffers from severe anxiety. Dr Shu is fabulous and his dental assistance are also incredible. The office experience is a different situation. The receptionist is not friendly at all, nor does she seem to care whatsoever about anyone's needs . she is condescending, very fake and on numerous occasions disrespectful. The only reason my family continues to go there is because of how much Dr SHU has done for all 4 of us. We love him and his work. read more

Our favorite dental office that we recommend to everyone! We even drive 45 minutes to it. Our 9 year old really loves the hygienist CeCe and the balloon animals are an extra bonus! She came in with her slinky dog today and CeCe made a matching balloon one. Best staff ever and Dr. Shu is a very knowledgeable and kind doctor read more

Oak Valley Dental - Cosmetic Dentists Near Me - Menifee, California

Love Dr. Romero-Shu and his staff. I always feel very comfortable and staff is pleasent.​

Huge shout out to Dr. Romero-Shu at Oak Valley Dental. I had a crown come off recently. I contacted the staff at OVD and they got me right in. After inspecting my crown, Dr. Shu said, "I think we can re-cement it." OVD cleaned it up, tested the fit, and reinstalled it with zero issues. I'm sure most dental offices would have sold me a new crown. As a dental patient, I appreciate the honesty and efficiency that Oak Valley Dental has consistently provided me and my family. This is the only dental office I'll use/reccomend for as long as I live in the area. Thank you again for always taking great care of me. read more

Oak Valley Dental - Cosmetic Dentists Near Me - Menifee, California

Yvette at the front desk is amazing and assistant Angelica was super nice. Dr Romero-Shu is super fast and efficient without compromising on the level of care. All the staff are amazing. I had an emergency with my teeth and they got me right in (call early cuz they are good and will be booked) and even got my procedure done in the SAME DAY! Thank you guys I had amazing experience. I don't live near by but I will definitely be making the drive to keep you as my primary dentist office! Also, the front office and treatment area is super clean and aesthetically pleasing and everything is ran very efficiently by the doctor and his team! read more

All of the staff at Oak Valley are so kind and welcoming. They were able to get me in last minute for a cracked tooth, even with their busy schedule. I really appreciate everyone there and feel so grateful to have such a great local dentist. read more

My crown came off on a Friday and they got me in on Monday even though I had never been there. The business was very professional looking, the staff went out of their way to welcome me as a new customer and the dentist was great. I am going to now go to Oak Valley Dental and I have found a gem of a place. By the way, my crown off of my molar was reattached and I went back home being able to eat normally. I give it Five Stars!!! read more

Last week, my friend & co-worker called me from her car on her lunch break with a dental emergency. She had bitten into an almond, & her tooth cracked, breaking into more than one piece. In less than 5 mins, she was on her way to see Dr. Romero-Shu, who graciously worked her into his busy schedule. Shortly there after, a treatment plan was in place & my girl was all fixed up! Oak Valley Dental is a trusted referral & works hard to earn your business & keep your smile in good shape! Please consider them if you are in need read more

Oak Valley Dental - Cosmetic Dentists Near Me - Menifee, California

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Highly recommend Dr. Shu's office and staff. He was accommodating during a dental issue I had many years ago and I have been coming to him ever since. Kind, knowledgeable read more

Oak Valley Dental - Cleaning, check up..... - Cosmetic Dentists Near Me - Menifee, California

Had a great experience today. Dr. Shu was amazing and made sure to explain everything to me. I had three cavities taken care of, with now pain. The staff are all very sweet. I highly recommend going here if you need dental work, you won't regret it. read more

All of them are awesome dentist, dental hygienist, office staff. Very professional and friendly. thanks for doing a great job. You're in good hands with Mr Jay read more

Choosing a new dentist is always scary, but once I called Oak Valley Dental and spoke with Yveth, she instantly put me at ease. She was able to get my husband and I in right away, which was great. Once I arrived for my appointment, she welcomed me to the area, made sure to introduce herself and reminded me she was the person that assisted me with my appointment. When I tell you, I have been cheated all my life and quickly realized Oak Valley Dental was different from other dental offices because they make sure you have a dental hygienist clean your teeth. Our Hygienist, Caroline, was amazing and made sure I was at ease while providing my cleaning. She not only provided the best cleaning I have ever had, but she also provided tips to help me improve my dental hygiene. I am profoundly grateful for the additional tips. During my second visit, I paid attention to the conversations around the office and quickly noticed how Yveth treated each patient as if they were the only patient as well as squeezed in emergencies right away! I knew she cares about her patients, and she loves what she does! Dr. Romero-Shu made sure to set expectations on services he provided, which the work he performed was painless. However, what stuck out the most is how patient and dedicated he is to his team. He was teaching one of his staff members how to use the camera and during his teaching he made sure to give her pointers that corelate to the tasks. That stood out to me because his pointer is what I use in my daily life to remember processes. Dr. Romero-Shu puts in valuable time to provide a healthy happy work environment for his team and patients, and you just do not find that often! Oak Valley Dental is forever stuck with me as a patient! read more

My plan is to die with my teeth so I've always been a every 6 month girl. I've been coming to Oak Valley Dental for over a year now and I have seen all 3 dental hygienist . Caroline, Jay and CC, in that order. They are all meticulous and take pride in their work. I would be happy going to any of them. Dr Shu is however the most meticulous. I trust him, explicitly. The office is clean and modern. I had to get a crown a while back and he did it right then, no coming back. Oh and the front office, wonderful!! I called to change an appt, when the office was closed and they contacted me moments later to let me know they were closed , but would take care of it asap. I know I'm gushing but this is really the best dentist office I have ever been to. Thank you Oak Valley Dental read more

Dr. Romero-Shu at Oak Valley Dental in Menifee is amazing. His office is modern and clean. The entire staff is courteous and kind, and they take the time to explain every step of the insurance process and any post-op/procedure care. I always feel informed about my dental care and treatment plans. I love that Oak Valley Dental has the latest technology to handle most procedures in-house and same day. I highly recommend Dr. Romero-Shu and the team to anyone looking for a great dentist in the Canyon Lake/Menifee area. read more

First time and it was already 10/10 compared to my old corporate dentist office. My hygienist Joy was amazing. Very honest in their pricing and run a great practice. Would recommend to all!! read more

I cannot begin to thank Dr. Marcelo Romero-Shu and Oak Valley Dental enough for what they did for us tonight! My 7 year old knocked out his front permanent tooth and within the hour we were in office and Dr. Shu was hard at work. There are not enough words to say how beyond appreciative and grateful I am for Dr. Shu, his wife Brooke (who helped me and my son stay calm through the whole experience), and the whole staff at Oak Valley Dental. Thank you again Dr. Shu and Brooke for everything you did for us! I cannot recommend Oak Valley Dental enough! read more

Delta Dental of California referred me to this dentist, the reviews online were promising. When I called I was thrilled to learn they also have late hours because many of us work 9-5 and who wants to take off work for a dentist appointment? Staff was super friendly and the cleaning went great. We did xrays because I was overdue. I knew I had a crown that needed replacement but I didn't say anything, the Dentist noticed immediately and said I had some more time on it but he could fit me in by end of year if I wanted to apply to this year's insurance. His staff promptly did an estimate and gave me several options. At no point did I feel pressure. If anything, I thought the office did an excellent job of explaining to me what my insurance covered, what I had already paid for with my premiums and what I was essentially leaving on the table. Super flexible & kind, I also appreciated the updated technology the office uses. Reminders on apps etc. My appt is next week, if anything changes I'll be sure to update! So far -- would recommend! read more

I love the energy at Oak Valley Dental. I get checked in fast and I'm always greeted by my favorite dental hygienist (cece). Sheccid is professional and curious. She answers all my questions and is a joy to be around. read more

Best experience ever had at a dental office. ( and I've been to a few!) Dr Shue and staff are great! read more

Dr. Shu words to describe a phenomenal dentist, welcoming and great with his patients. Mentioning for my cleanings Jay is the guy to go to, if you're wanting a top of line cleaning request him! Recommend Oak Valley Dental read more

I love Oak Valley Dental. Dr. Shu and his staff are awesome. The professionalism and friendliness of the whole team is outstanding. They are honest and straight forward. Dr. Shu was able to save my front tooth with a crown. Most everything they do is in house they make they own crowns, which is amazing I did not have wait , and have Temporary crown it was all done in one day. Last week I went in for a cleaning and Dr. Shu noticed I needed a filling he did it in 10 mins. I'm really impressed and I will continue to keep going there I'm happy I found a Oak Valley Dental. read more

My buddy recommended Dr Shu and team. Couldn't be more thankful. Dr Shu and staff made me feel at ease and comfortable right from the beginning to end of procedure. Recommending OVD to my family and friends in Menifee. read more

I've had the best experience here. My husband and son come here too. Love the staff. Jay is an awesome hygienist, thorough, and fun person to be around. Highly recommend him and the entire staff. read more

Trust me when I say...I look forward to my teeth-spa days with Oak Valley Dental! Yes...I love going to the dentist that much. It's a spa day for my teeth and Oak Valley Dental makes it enjoyable! This post is so long over-due, but if you are looking for not only a great Dentist (Dr. Romero-Shu), but a great Dental-team who are not only knowledgeable in what they do (we've had the pleasure to get acquainted with/seen by Jay, Caroline, CC, Brianna, and Yveth), but also make you feel so welcomed as if you've known them for years, feel like family once you walk in through the doors, and are personable and invested in your care (and not treated like another number, or feel like you are always coming out of pocket for something), then I highly recommend Oak Valley Dental in Menifee to you. My husband and I are originally from out of state, and we were close to just going back to the East Coast to our old dentist since we were having trouble finding a good, personable one out here. Wait...did you hear/read what I just said?! We were close to spending money to travel back to the East Coast just to get our teeth cleaned and all that twice a year because we were having a hard time finding a Dentist who was personable and with integrity out here. Can you imagine how much that costs? Traveling between the West and East Coast is not cheap! We are used to the 'home-town' interaction with our physicians, so moving to CA and not finding a physician who was open to that kind of care was becoming disappointing. Dr. Romero-Shu's flier came to our door a few years ago and we've been with them since. It's important for us to be able to build a re-por with our doctors as we want to have a great doctor/patient relationship with them, which also includes having trust. I had a cavity that they had found, and Dr. Shu not only showed me on the screen what he saw from the x-rays, but he also took time to explain to me what the procedure would be like. Never had a cavity as an adult, so was at first nervous for how the procedure would go, but Dr. Romero-Shu was gentle and had a technique that made the procedure painless. It's so good to have found a Dentist and team who strive to have that 'home-town' feel and interaction with their patients as well. I only share what I know and have experienced myself...so I hope this review is found helpful to someone who's in their search right now for a good Dentist and team. read more

Anytime I have called them they have helped me. It didn't matter if it was an appointment or emergency. They are kind and concerned. I'm going on 4 years with them and feel I can judge them. I can't thank them enough for what they do for me. read more

I felt like we were VIP from the very beginning . Dr. Romero-Shu and his staff made us feel comfortable. I am so glad we found this dental office. Would recommend this office to everyone. read more

I had my first visit at Oak Valley Dental the other day and I had what I think is the best dentist visit in my personal history! CC was my hygienist, she explained things in a great way, was friendly and efficient. Dr. Shu was also awesome, knowledgeable and completed my exam quickly and painlessly. Thanks, guys! See you in 6 months! :) read more

I use to hate coming to the dentist until I started coming here. They are so professional and caring

Did not listen to what I wanted. They all must be blind or super mean because they convinced me to resin good teeth to make them look the same yellow color. Now im sitting here with a good tooth that has a nasty colored resin. When I mentioned why are they not white (because I had previously mentioned my goal was white teeth) they told me i should have told them that in the beginning, WHICH I DID. Maybe if someone was paying attention to their clients instead of flirting around with his employees, i wouldnt be redoing my implant for a 3rd time!!! Also when redoing my implant they installed a new implant on a cracked post. So I had an infection in my face. That caused me to go see the ER, when I went back, i think they quoted me like $4k for the tooth they messed up on (only costs them $20 to make a 3d tooth, how much ever for the new post) when it was their fault, they should have noticed my post had a crack in it! Moral is, I walked in with a beautiful smile just needing a deep clean, and a crown fixed, and walked away with a deep infection, no deep clean, yellow resin teeth on good teeth, and felt defeated. I hate this place. You guys are definitely in it for the money and not the respect of helping people. read more

I had a crown recently replaced at oak valley dental and it was an amazing experience. I was so pleasantly surprised that I could actually could leave the office with a brand new crown and not a temporary. They built the crown while my tooth was being prepped so I didn't have to wait for a dental lab and it fits perfectly. read more

A-M-A-Z-I-N-G Experience!!! Please check out Oak Valley Dental. Dr Marcelo Romero-Shu (Private practice, not a dental farm) located right off Newport Rd in Menifee. Easy parking, looks like you entered an apartment complex but you're in the right place. (Look for the big fountain in front of the entrance). This dental office has top of the line high tech equipment. Very clean and the staff are all genuinely kind! My first visit was an exam, treatment planning and a complete cleaning. My second visit was for 2 crowns. The scanner created my crowns (no plaster molds to bite down on). Porcelain/ceramic crowns were done SAME DAY while I waited. I was told the visit would take 2- 2 1/2 hrs total and that's exactly how long I was there. They offer TV, headset or whatever you need to be comfortable while you wait. No temporary crown and return visit needed. My crowns are very comfortable. Perfect!!! I love this office and I strongly recommend Oak Vally Dental!!! read more

Oak Valley Dental - scanner used to create my crowns - Cosmetic Dentists Near Me - Menifee, California

I am so thankful I took the advice of some community members to call Oak Valley Dental. I was in a state of emergency with intense tooth pain that had me heading to the emergency room if I didn't get help immediately. The office manager answered and though Dr. Shu was out on emergency, she went over what they could do to get me immediate relief and really treated me not like just another patient. I was able to go the weekend without pain and just had my root canal done today. Dr Shu was so kind and explained in detail what we'd be doing step by step. I had as many breaks as needed and even got a visual walk through from start to finish after my procedure was done which was very cool to see. I am so happy to have found our new family dentist and actually look forward to followup visits! Thank you so much!! read more