5 Stars for the staff for sure. I went in to this office because it was referred by my insurance. I scheduled an appointment for myself and my 3yr old child. We did not have to wait long at all before the we were called. My daughter they did refer to another office, but I believe it was do to her age. That is my own fault for not remembering exactly why, my kids had me distracted. But they did look at and clean her teeth and told me all looked well at the moment. Now the real reason for the 5 stars for the staff is because my exam turned out to be more than I expected. I needed more work done then expected. They comforted my daughter while I took x-rays and when I told them I needed to try and do as much of my treatments same day do to a crazy personal schedule, they were able to work me into the schedule for most everything that day. They let me leave to pick my kids up and feed them lunch and return without an exact set time, when I did return, I had all 3 of my kids, ages 3, 5 and 7. I had brought their tablets, snacks, a computer, and some toys for them to try and pass the time. The older two I set up in their front "play" room and my youngest I took into the back with me. I forgot a blanket or anything to put on the floor where she was going to play and wait but they kindly offered a blanket and helped me set her up in the corner of the room. The front staff where amazing, they helped keep an eye on my older two, put a movie on for them, even when there was technical difficulties they continued to try until they got a movie going. I am embarrassed to say my boys made a bit of a mess with their snacks on the floor by the end of the day, but the staff never ever made me feel like my kids were an issue or a hassle. They constantly reassured me it was ok. In the exam room they even tried to get a movie going for my daughter and would pause what they were working on to let me tend to my kids. I was there almost the entire day, but not once did they make me feel like me or my kids where a bother or issue. no one seemed as if they were getting irritated or annoyed. I felt so grateful for the care that I received that day but also for their hospitality and customer service. I can not say enough about the techs and the doctor and the front staff that I worked with that day.
*The only down side that I want to mention is for price. I do have to admit that even after insurance their prices are a bit high. They offer payment options, but the cost of services are still up there.*
With that said, never have I ever been somewhere where my children and I felt so welcomed and that my kids being kids were not a burden. Thank you to Dr. Mendoza, Layana, Julie, Jessica, Robby (Big shout out to you for doing your best keeping my kiddos entertained!!) and Mina. You all were amazing! Thank you. read more