Back again after a few years! We don't have these on the East Coast boo! So good to be back and as always once you walk in you are pleasantly greeted with amazing customer service! I love donuts a lot and I've been comparing for myself and I must say Winchell's are by far my favorite! Once walking you feel welcomed and it's sorta nostalgic inside with the decor signs. read more

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I paid $10 for an item that cost $5.79 plus 10% tax, which should total $6.37. My correct change should have been $3.63, but I was only given $2.58. After I sat down, ate, and finished, I asked for my receipt -- and they said they couldn't print it anymore, even though it had only been a few minutes since the purchase. That's completely unacceptable. I also asked the person who made my croissant why there was only one thin slice of cheese and one thin slice of ham, and they told me it's because the owner instructs them to make it that way. That's ridiculous. For reference, I usually go to Yum Yum Donuts (Winchell's Donut House in Redondo Beach) -- a very similar type of shop, but their croissants are delicious, full, and generous. I always ask them to make mine fresh, not one of those pre-made ones sitting in the display. They cut the croissant, add the deli slices, and make it right there -- and it's always worth it. If they do this to 70 customers a day, that's $70 every single day, or about $2,100 a month. That's not a mistake -- that's stealing. I decided to try Wancho's for the first time today, and honestly... never again. This place needs to learn what honesty and quality mean. Customers deserve fair change and decent food, not to be shorted in both. read more

Winchell's Donut House - Donuts Near Me - Redondo Beach, California

I really enjoy your donuts however I'm very disappointed in the quality lately. Out of the last 4 out of 6 times, part of my order has been stale donuts from the evening before. Specifically, this last experience was at 8:30am on a weekday. How is it I'm not receiving fresh donuts in the morning. Extremely frustrated. read more

Hit or miss with the donuts here, some days they are perfectly made and have great taste! Some days not sure if they are old or double oiled but taste odd and are even darker than usual. It's the closes to us so we always take our chances but the safest is a glaze you can never go wrong! Plus side open 24/7 for those late night cravings. read more

If you want burnt coffee come here I asked the old man the "owner" to get me a new cup and he argued with me instead of giving me a fresh new cup & the jelly filled doughnuts aren't filled!!!!!!!! read more

Picked up a couple dozen donuts for the troops at work and I didn't have the time to get to a gourmet place like Blue Star or the Rosecrans Randy's. I've stopped at this Winchell's a few times and while the donuts are okay sometimes the cleanliness of the shop or the trays or the case sketches me out. For the second time in a few months I had to point out a bug sitting on "fresh" donuts in the display. One time it was a really gross looking black fuzzy spider and I seriously had to ask if it was a random non Halloween scary donut (note it was no where near Halloween). When I pointed out the buggy donut the associate took the tongs, grabbed the donut, shook off the bug and put the donut on another tray behind her. I am positive the second I left that donut went back in the case for sale. Note that no bugs were harmed as both times this has happened the bug or spider were able to scurry under the case or counter. I wonder if they are collecting a paycheck and work there. Kinda gross and since the donuts aren't lights out good. Probably best I only go there when I am donut desperate. read more

I can't believe this is a ham and cheese croissant sandwich??!?? It's really just 80% croissant and 20% give or take ham and cheese. I was too embarrassed to make a scene as the cashier was super friendly but really!?!? Is this what a $3-4$ sandwich cost!?! I wish I could get a refund or something better UPDATE: Okay, I couldn't do it. I had to go back and show them what I got and they were very accommodating and made me a new one. I didn't have to really explain as I just opened it and they completely understood. They were very nice so yeah I guess just check the stuff before you go read more

Dear Mr Donut (yes, I'm speaking to the donut), I haven't seen you in a while and it will probably be some time before we meet again. That's not a bad thing. Don't worry, there will be others to take my place in the meantime. For now, just keep tasting good and satisfying those sweet tooths. The donuts here are good especially when fresh. If they aren't out of the oven or fryer fresh, then a quick couple of seconds zap in the microwave will bring the softness back. Just don't leave them in there too long. The coffee is basic, hot and strong. read more

Pedro makes the best fresh donuts towards midnight. He's always happy and I swear the donuts are really good. Perfect midnight snack.

I don't see why people are complaining about their bagels/cream cheese and breakfast sandwiches...it IS a donut shop, after all! I needed a dozen for my coworkers. The shop is clean, the variety is good, and the employees are friendly. read more

Came here for a late snack and the old man working there said none of the machines was working to make a sandwich and a shake, he just didn't wanted to work! read more

No big surprise this place has only 2 stars!! This is a bagel with cream cheese. When I asked for for more cream cheese because there was barely any on the bagel I already paid for, they charged another $170! That's more then half of the original price for something I already paid for! Not to mention they try and make a profit by charging $.99 if you use an atm card under $10. The banks only charge them like $.15 on a $3 charge. You have to wonder how places like this even stay in business! Wasn't a big fan to start, and now I'm sure this will be the last time we frequent this horrible establishment! Shame on the owners for basically stealing from their customers. read more

Winchell's Donut House - Donuts Near Me - Redondo Beach, California

This place is health hazard. Manager is wiping his face, mouth and nose area and touching the part of the tongs that touch the donuts. Was ignored and skipped after waiting in line for 5 minutes. Manager was rude and still didn't a acknowledge me after the customer behind me pointed it out. Miss this place. read more

I came in here with my daughter and staff was beyond patient. Ordered a bagel but was ten cents short-- could've used a credit card but that would've added 30%. Staff let it slide-- thank you. read more

Winchell's is a Southern California tradition that started in Temple City and is now throughout L.A. This may be the saddest location of them all. Winchell's is owned by Yum Yum Donuts and is remarkably as underwhelming as it's parent doughnut company. In an era were fresh donuts are everywhere and cool new filled donuts or cronuts are popping up daily, this Winchell's really feels dated. It's slogan may be "Home of the Warm 'n Fresh Donut," but I stopped in for a bag of donuts for dessert and found it to be the "Shop of the Dry 'n Old Donut." There is one main positive with this Winchell's. It's the sweet lady that was working behind the counter. After realizing I was there, she came out and greeted me with a smile while waiting patiently for me to choose. She's good at her job. +1 star for her. I ended up with a Chocolate-frosted Glazed Donut, a Maple-frosted Bar, and a Glazed Old-fashioned Cake Doughnut. None were really worth the calories or fat. Sigh. read more

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Thank you so much to everybody for making my coffee experience so nice! Not only was the coffee hot, and the donuts fresh, but the parking was easy, and Julia was so courteous and professional with my large, rushed work order for all my employees! Strongly recommend! :) Minus one star for no readily available bathroom!! read more

Winchell's Donut House - See Julia for fresh donuts!! - Donuts Near Me - Redondo Beach, California

This location has been here for years, but today was the first time I went in. The staff was super nice, and helpful. Offered suggestions when we weren't sure what we wanted. Great communication. Menu options are incentives to return, on top of excellent service. Donuts fresh and tasty. read more

This is one of the worst businesses I have ever seen for donuts. I went in to get three dozen donuts and after waiting for over 20 minutes was never helped. They serve everyone else and completely skipped me twice despite my request to please purchase donuts. They discriminate and will only help you if you speak Spanish as a first language. This is a very poorly run and managed business and if I was the franchise owner I would close it immediately and start over! I went to another donut shop about a half mile away and was able to get my order done within five minutes... read more

Great donuts, yummy and delicious. Great service. Very clean and smell the beautiful donuts being freshly made.

Do you change your milk or clean the container for your milk everyday? My mom bought coffee last July 7 and she noticed that the milk kettle was almost empty. She thought that there were many customers that came earlier than 6 PM so she poured the last drop of the milk. She headed home and after one hour of consuming the coffee, she had continuous diarrhea and got dehydrated. Upon investigation she said that it was only the coffee that she had that day. I'm not surprised that you have a rating of 2 stars. read more

I bring my son to winchells every Sunday and the guy behind the counter is always very polite and nice! And the pastries along with bagels are delicious! 5 stars read more

AWFUL nothing like seeing latex gloves on the counter not being used, then watching some dirty person touch your food all over. im sure you've been picking your butt all day sir, please dont put your dirty fart smell fingers on my donut! that, and the donuts werent fresh at all! actually one of the worst donuts ive ever attempted to eat in my life. my entire beverage couldnt wash this concrete donut down, so ultimately i gave up on it. it seems like these guys buy donuts that entenmann's puts on clearance! never again. this place is horrific. let alone half the time they dont take credit/debit. hello? this is a business? read more

Terrible service. I came in for a VEGGIE sandwich. The tall, old man behind the counter didn't even greet me and seemed to be in a bad mood. He started heating pastrami for my sandwich..... im vegetarian. I reminded him i wanted a veggie sandwich and he went off on me. He was saying that he didnt understand what i wanted and proceded to talk badly about me right in my face to his coworker! After seeing that i could not reason with this guy, i left. Avoid this place! There's a yum yum literally 10 min away and they are always pleasant. read more

Used to Dunkin donuts, but couldn't find a location near by. My navigator kept showing Winchelle Donut house, so we tried it. Not much different from Dunkin, albeit less variety on hand. read more

Winchell's Donut House - Variety - Donuts Near Me - Redondo Beach, California

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I got 2 donuts and iced coffee. Iced coffee tastes worse then yum yum donuts. Lady behind the counter is hard of hearing, asking the same question 2 and 3 times. Sorry I don't speak Spanish. Place has no bathroom for customers. Front counter refrigerator small door sagging. Almost to the point that is nearly has a gap for allowing air in the refrigerator. Makes me wonder what else would be found by someone actually looking. Place seems pretty clean. Would have given 3 if there was a bathroom. read more

Great place to eat if you love day old donuts. I Purchased a croissant with ham and cheese and the ham was cold and the croissant was hard... And that was after I asked them to warm it up. Every time I've gone to this location The donuts have not been fresh. There are plenty of other donut shop in the neighborhood... I would suggest visiting any other one. read more

What happened to those awesome croissants??? I work walking distance away and couple of times a month would hit this place up. I didn't care that they had some issues, they cleaned their act up. But today I got a croissant and instead of buttery and flaky goodness it's just bread like bun! WTF. read more

Winchell's Donut House - Its just like a bun, no flake like it used to be... - Donuts Near Me - Redondo Beach, California

Got a dozen donuts. Was more than dissatisfied. I mean i know its not krispy kreme where they let u know if the donuts are hot but i mean...do all my donuts have to taste old? I mean. The last donut i ate didnt taste old. It was the exact opposite of old. It was raw. The last thing i was expecting after finally finding a winchells after 10 years. Been eating donuts from the W for over 25 years. No more. The end read more

Winchell's Donut House - Donuts Near Me - Redondo Beach, California

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i just came in at 11:00 am the lady was rude i wanted to order i was sure i was going to order i just didn't know what i wanted , she's like are u gonna order or are u just lookin ? like what? can i just look ? she's was in such a hurry to make my sanwhiches, the egg has no flavor it takes soooooo gross they don't do anything to it just mix the egg up and throw it in the microwave this place is so gross now read more

This is one of the best Winchells I've ever had a fresh cup of coffee and the donuts are so moist and delicious and the chocolate even taste like chocolate read more

This Winchell's has fresh donuts and accepts credit cards for minimum purchases of $10. The store is small but clean. The parking lot is plentiful. read more

I've been here a couple of times and I always get good service, plus there beagles are of the hook.

This place is really clean and the donuts are fresh. The old lady was very nice and has a great attitude. I will be getting my hot coffee here for this cold weather. read more

Best donut shop ever , the people here is so cool friendly makes you feel like family , I can come here every day and wait for hours if is possible don't mind waiting for my donuts , I've been to other donut shops and they're always giving you attitude and not clean as this place . read more

I usually pick up donuts on my way to work around 5:15AM, and I always seem to get stale ones...I either gottta find out there baking schedule or find a new shop. $10 minimum for credit cards, and the debit has an additional fee, I believe. read more

Glad someone finally called this place out for the stale donuts. Donuts are never fresh, and the service sucks. Don't say I didn't warn ya.

Lowest skill in customer service. My entire experience here from the moment asked for coffee was horrible; 1. Stale coffee 2. Noticed that my change was handed to me without a receipt. (I turned and said yay son we get a dozen donuts on Winchells) If I would have know this is what would happen over $9.00 I would have never mentioned it TAKE THE SIGN DOWN!! 3. The lady argued that she gave me the a receipt. 4. Blamed me, after finding the receipt in the trash. 5. She then called someone she described as the Owner - I explained the situation, and this man was even more RUDE to me and my son. 6. He said that he would not honor their sign, and we are just the TYPE OF PEOPLE THAT WANT FREE FOOD!! I asked him to please speak in English, he said they do not speak English. I understood his rude comments and am saddened that this is how customers are treated at this location. My son and I have never been so embarrassed in our lives. Never again!!! Rotten Service BAD management and the man that described himself as the OWNER was unbelievably loud and rude!! read more

Very imcompetent cashiers and the coffee tastes pretty lousy.

The donuts here are small, dried out, stale, and just do not taste good at all. It was one of the worst so called fresh donuts that I have ever had. The donuts from a grocery store is much better. And the workers have no customer service skills and are rude. If you are looking for good donuts, go elsewhere... read more

I visited the store at 10pm hoping to make a purchase since they are supposed to be open 24 hrs only to find out that they were locked and no one answered the phone when I called to verify the hours of operations. Why are they claimed as being open 24 hrs when they aren't. read more