Very poor communication with their residents. Slow to respond. When you email them they skim…read morethrough the email and do not address your concerns or needs. So you are left repeating and waiting again. They may be great when it comes to owners but not tenants. So, if you are interested in renting a home where they're the management company I would continue your search. Zero compassion for people.

This is one of the most painful real estate transactions I have ever had. I truly believe it a…read morecouple old sayings, especially now! You get what you pay for and one really can make a mountain out of a mole hill. After using VIP a couple years ago with a couple of other transactions that were challenging but completed relatively on time with the excuses being blamed on the tenant. I reached back out to Shawna King from VIP and asked her about listing two duplexes in the Oak Cliff area. She pushed to communicate with the tenants so she would not have to deal with the property manager because he was challenging distance away for her to arrange inspections and walk throughs. She also wanted to disturb the tenants with open houses and views before offers. I put my foot down and didn't allow open houses. I made it clear when the properties were leased to and rejected an offer with FHA financing because it would require the buyer to occupy the investment property prior to the lease expiring. Once we got an accepted offer this still turned out to be the case. I refused on multiple occasions to involve the tenants. Shawna took it upon herself to have the buyer and the tenant negotiate a buyout, offering the tenant two months free rent to leave early. By now, you can assume escrow was delayed and I was not receiving rent. The appraisal came in very under valued and the deal was going to fall out of escrow. I was asked for a third extension while the lenders requested new appraisal from an appraiser that does investment property regularly. When I first contacted Shawna about listing the two properties, she reached out and friended me on Facebook. Therefore, while my deal was going down the drain and she was telling me how hard she was working to save the deal I was seeing her posts from her "girls weekend" in San Francisco. #girlsweekend #welldeservedbreak Some how by a wing and a prayer the new appraisal was completed and the transaction went through. However, taking a difficult situation of a poor appraisal was exacerbated by the fact the realtor let the buyer talk to and negotiate with the tenants prior to ownership. I reached out many times to the agent and the broker while this transaction was troubled and my calls and emails would go unanswered or they would have some third party call me back like the lender. Why the seller was talking to the lender was beyond me. However, why the buyer was talking to the tenants was also unbelievable. This is my first Yelp review ever! I was just going to let this go and never do business with VIP again, however being emailed to be compensated for a positive review, made me sign up. I wanted to warn other that any positive response they may be seeing could have been paid for. #honestyisthebestmedicine #yougetwhatyoupayfor #makingmountainoutofmolehill

As a career municipal code prosecutor, I worked with dozens of municipal inspectors and learned the…read morevalue of having expert consultants familiar with safety codes and regulations. I selected A-Action to perform a home inspection on a house I was purchasing, although I resided out-of-state because of the extensive experience this company's ownership has in this field, with the owner actually involved in the training of inspector and other professionals on the topic of home inspection. I found the experience of working with A-Action extremely easy; scheduling was very simple and they were able to accommodate my needs and special instructions. The final report was very detailed with digital images inserted that fully captured issue of importance. The report will clearly meet the needs of any buyer and their lending institutions for the detailed evaluation of the condition of the property. I was extremely satisfied with this company and the product they produced. I would not hesitate to recommend them.

Phenomenal company. Jim Reinartz did our inspection when we moved in and then a one year follow-up…read more Professional. Thorough. A joy to work with.

Absolutely unreal. I am busy throughout the day and the amount of help I am getting from…read morecoordinating all the living arrangements is incredible. I did show up to one tour and the apartment people had no idea I was touring, but no one else was there so it worked out. Thank you!

Haden James did a great job at helping me find my next apartment. He gave me a list of what was…read morenear my job. I toured a few places and I got a great deal. It's a free service for people applying you just have to mention their name when signing. Great value for what it is highly recommended!

Andrew Mancuso helped me and my partner find a place in a little under a week for an off the charts…read morefantastic discount! While I hope I won't be in the market again soon, if I am, I will be in good hands with THE Mr. Man!

They're ready to help. Very resourceful but just be honest to them about what your looking forread more

I recently signed up with Key Renter to list my property for leasing and management. David was…read morevery helpful from Day 1 in scheduling a time to discuss the entire process thoroughly. The home was listed and leased in less than a week. David goes above and beyond to make the process easy and effortless from the homeowner's standpoint. The service has been professional and top notch. I would recommend the company without hesitation.

From the owner: As a successful property management company, Keyrenter North Dallas has been recognized by the…read moreBetter Business Bureau and many more prestigious business organizations. Cumulatively, we have hundreds of properties under our management, and we are always ready to take on new projects and clients.If you're tired of overseeing your properties and are ready to find a solution that works well for everyone involved, trust the property management team at Keyrenter North Dallas!

It not listed in Better Business Bureau They are in California. They was on UTube You just can't…read moretrust everything that comes out.

Easy, no hassles or beating it around the bush! I'd recommend Brian to anyone, thank you!read more

Robert with Silberman has helped me out many times, as well as several of my friends and family…read moremembers. He'll do everything he can to help you out and find you a great place to live!! Robert is trustworthy and works hard for his customers. I'm currently living in the second place Robert has found for me!

The property maintenance team performs poorly and not in the best interest of the owner. They send…read moretheir own vendors to perform the work at a high rate and the management company gets a percentage.

Working with Brian & John was truly an exceptional experience. I was still living in California…read morewhile purchasing my home in Texas, and they made the entire process smoother than I ever imagined. Their professionalism, patience, and dedication went far beyond my expectations. What stood out most: Attentive: They listened carefully to what I wanted and always looked out for my best interests. Communicated Well: I never felt out of the loop--they kept me updated every step of the way. Completed Virtual Showings: Since I couldn't be there in person, they handled virtual tours flawlessly, giving me full confidence in my decisions. Would never use another team: Their service was so exceptional that I honestly can't imagine working with anyone else. If you're looking for a team that delivers top-tier service, especially from afar, Brian & John are the absolute best. Highly recommend!

Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.

This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.