We were looking for a place to rent, and although our price range was a little on the lower end of…read morethings, Venessa Gutierrez with VIP Realty was very helpful and found us a handful of great places to check out. The places she found not only fit our budget, but had all the desired perks we had been looking for (good sized kitchen, and enough square footage for all of our STUFF!). We eventually rented a place in Oak Lawn that she found for us -- the other realtor (representing the owner) was a bit of a tricky snake in the grass, but Venessa did everything she could to keep him from screwing us over. One day, when it comes time to be big kids and buy a house... we know which realtor we will be calling!

Very poor communication with their residents. Slow to respond. When you email them they skim…read morethrough the email and do not address your concerns or needs. So you are left repeating and waiting again. They may be great when it comes to owners but not tenants. So, if you are interested in renting a home where they're the management company I would continue your search. Zero compassion for people.

Randy Abshier and the whole Van Poole Properties Group were all top notch to deal with during my…read morelatest real estate transaction! As a Realtor myself...I greatly value and appreciate other agents helping to ensure a smooth road to closing for all parties! Thanks for being so professional and communicative!

Can't say enough good things about Brian Langus and the VP team. He gave us honest, well-informed…read moreadvice on pricing and prep that made our listing stand out. Communication was outstanding throughout and they kept us informed through offer, negotiation, and sale. Brian Langus works hard, knows the market, and truly looks out for your interests. I highly recommend!

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

This company is extremely difficult to do business with and I would not recommend buying a house…read morefrom them. #1 They take shortcuts in their renovations that you will discover later after you're living in the home. I don't have the space to get into all of those issues here. #2 We have been trying to get taxes that they owe us from the time they owned the home in 2018 for about 2 months now. Mostly they just don't respond, but when they do, it is usually some odd excuse that has nothing at all to do with the subject at hand. We have forwarded them the documents showing what they owe (and verifying that they owe it), and still they continue to put us off. #3 The realtor, Phyllis, constantly refers to the renovators as her "client" even though she is married to one of the partner renovators. It seems very deceptive that she doesn't openly disclose the fact that she is a part owner of these homes she lists. Very unprofessional.

Very very very difficult company to do business with! We recently bought a house from them and they…read moredo not budge much at all in the option period even though they are fully aware that many safety items need to be fixed or updated. They went up to the last hour before closing completing the required renovations and cleaning. Even after closing, the left the lock boxes and for sale signs at the house and took a few days and multiple attempts of contact to try and get them out to remove. Their agent Phyllis is extremely difficult to get a hold of and takes forever to respond back.

Corey is an awesome person and vigilant and thoughtful in his job. Do not hesitate to work with…read morehim. Great Real Estate person.

As a fellow real estate professional, I can tell you that working with someone who knows what they…read moreare doing is crucial in the competitive D/FW market. Corey is always one step ahead of everyone else and he's always able to deal with curveballs with finesse. He is patient with his customers and treats them like family, not just another buyer/seller. His knowledge of real estate is based on experience as he is also an investor and has been through the buying/selling/closing process many times. These traits are all vital when debating who you will choose to help you sell or buy your next home or manage your rental property.

There are not enough stars for Lauren to review her as a Real Estate Agent. We recently moved to…read moreDallas on a very short timeline and had to find a house quickly which was very stressful. We found Lauren and she was not only an incredible Real Estate Agent that met all our needs, but was a great person. Lauren made a stressful process fun and easy. She helped our family dial in a home and adjust to a new culture! Highly Recommend her!!!!

I feel very lucky to have found Lauren to assist me in buying a house recently, she was an all-star…read moreagent! She was extremely easy to work with and best of all she was very focused on making sure I ended up in a house I would love. She was very patient with me especially in helping me find a house that met all my requirements...no easy task and never pushy. She was always quick to answer texts or emails and provided excellent research on comps. After months of looking, Lauren located the perfect house for me with everything I was looking for. Thanks Lauren!

Ambrose is very knowledgeable of what he does! Amazing details to attention and cater to their…read moreclients best interest. The team is incredibly helpful in many ways.

From the owner: We take the worry out of your real estate transaction by doing all the work for you.read more

I was never able to check in to this Irving listing with host Tal…read more We confirmed 8 overnight guests, 2 infants, with daytime visitors, total 14 max, before arrival. On July 3 I requested the entry pin starting at 4:02 PM and never received it. After waiting almost 2 hours with two infants, Airbnb Support could not reach the host and cancelled for host neglect. Airbnb rebooked me to the same listing with Tal, and the same no-code issue happened again. We drove 4.5 hours, ended up with no place to stay, and had to book a hotel an hour away with refrigerated medication at risk. Would not recommend.

Goldnest was the worst rental experience I've ever had -- and it started with being charged for a…read morereservation I never intended to make. I was messaging Goldnest about a possible discount -- not trying to book -- when my card was charged and the reservation was confirmed. I immediately (within one minute) explained that this was accidental. The host acknowledged it, but only told me to contact Airbnb. Instead of helping, the messages continued like nothing had happened -- asking about my dog, visitors, and cars, and saying they were excited to host me -- while I was clearly saying I had not intended to book and was upset. At one point, the responses felt so scripted I asked if I was even speaking to a real person. I was then directed off Airbnb to complete a separate "boarding pass" through a third-party system. There, I was required to choose between a $79 non-refundable fee or a $450 security deposit. After everything that had already happened, this pushed it over the edge. Airbnb states that pricing includes all fees, so being redirected off-platform and then presented with additional charges felt confusing and not transparent. I ended up calling while sobbing just to have the $79 fee waived and avoid the $450 deposit. After that call, they waived the requirement and moved my check-in to 2 PM, but by that point the experience had already been extremely stressful. By the time I arrived, I still didn't fully understand the check-in process and was messaging from the driveway asking what to do. At first glance, the home looked clean and the decor was nice. However, after pulling back the comforter, I found visible URINE stains. When I went under the sink to get a trash bag, there was also a dead ROACH. That immediately changed how I felt about the entire place. The backyard was another major issue. The grass and weeds were very high (approximately 4-6 inches), and the yard was not usable for my dog. I reported this immediately and was told landscapers were "running behind." They apologized, yet did absolutely nothing. The next morning, the yard was still not done. I followed up again and was told landscapers would come that afternoon. We were leaving the following morning, so it was never resolved in a way that actually improved the stay. Because of this, my dog had to be walked on a leash the entire time instead of using the yard THAT WE PAID FOR. Throughout all of this, the pattern was the same: they acknowledged issues, apologized, and said they understood -- but nothing was resolved in time to actually improve the stay. Urine stains, roaches, weeds, and tall grass were apparently my problem. It's all about rules and policy until Goldnest does not follow through on their end. Airbnb flags this listing in the bottom 10% based on ratings, reviews, and reliability -- and after this experience, that was not surprising. This was stressful, poorly managed, and handled in a way that made an already difficult situation worse. I would never stay here again or recommend Goldnest properties to anyone.