On Wed 3/11 we had decided last minute, before heading to dinner, to go to the Auburn Outlet Mall…read morefor my daughter. She wanted to go to Nike and so while I waited, I decided to go to my favorite store Coach. To give some context, I was dressed in sweats and a raincoat. No makeup and looking like a wet rat (due to the weather) and came in about an hour before closing. As I walked into the store, the guard at the door was on his phone - not talking but watching something. There were 3 female employees talking to each other, maybe another reading something at the desk. Not ONE came and asked if I needed help or assistance. Walking around, I saw 3 pieces that really called to me. I mooned over them but chose not to purchase anything. I walked past the (payment) desk and still no one said anything to me. I walked to the door, the gaurd was still on his phone and then walked out. Being a lifelong Coach lover, this was the worst experience I've ever had at a store and I've been to many. If I could give them zero stars I would. Having gone to a Mall in an affluent neighborhood in Tucson Arizona. I went into thier Coach store, also dressed in sweats, and recieved Fantastic service. Optics matter to customers.

I saw my purse online and went to the outlet and it was sold out. The stock person had just…read morescanned one into the system and the front end manager went back and brought it out to me. Excellent professional friendly customer service and a great value. I'm happy.

This store is cute with a variety of items at various prices. They sell clothing, intimate, shoes,…read morejewelry and more. The front of the store has their latest items. You can basic, athletic, and seasonal wear indifferent zones throughout the store. It is well organized. Sarah was a great help! She was friendly and well knowledgeable. I was able to find what I was looking for and more :)

My wife came in today to spend her Christmas gift cards. My wife works from home and watches our…read moredaughter so getting out of the home is a big deal for her. She was very excited to get out and get some new clothes but was very disappointed when she got home. She came home and immediately started telling me that the women working there were rude and dismissive. She tried to make small talk and was ignored. Then despite spending several hundred dollars, overheard the two women begin talking shit about her as she was leaving. I hope the owner sees this and knows they are losing customers because of the snooty, rude, disrespectful staff they have there.

Stopped in on a whim with no intention of buying anything and then we ran into Hazel. What a great…read morelady. Super helpful, friendly and obviously enjoys people and helping customers. Keep up the great work Hazel.

The North Bend store is great. the employees are so helpful , especially Hazel. she takes pride in…read moretaking care of the custome.

Even on a busy day, this place seems pretty well put together and organized - it's almost as if…read moreparents and grandparents, aunts and uncles haven't been busy tearing the place apart looking for a good deal. I constantly see the staff here cleaning and organizing the store, which I'm very impressed. The prices here aren't the best (I mean, I don't see the difference between the retail stores and outlet), but they do tend to have a lot of sale pricing. I'm not sure I've ever seen anything here that was actually "sticker" priced. It's fair to assume that anything you buy is going to be at least 20% off the sticker price. I really do like the large selection they have here - and in all sizes - which I do have a hard time finding at other stores that carry Carter's items. While you're shopping for your little one, they also have a Lego table they can play at. I tend to come here on Sundays - the parking has been better in my experience and there are less shoppers. We used to come on Saturdays and it was a little more chaotic at the outlet.

This location has great customer service. They always have awesome sales going on too! Very clean…read moreand organized!

I've been shopping at this location for a few years, but I won't be coming back after my experience…read morelast week. I came in to buy some work clothes, and exchange a pair of pants from a previous shopping trip that still have the security tag on them. I obviously hadn't worn them due to the security tag, and I wanted to go a size up because I have had other banana republic pants shrink up since my last purchase. When I attempted the exchange, I was told I was outside of the return window. I could understand this logic if the item was no longer stocked, but they literally had the same item and size on the rack. There wasn't even an apology for leaving the security tag on them preventing me from even wearing the pants without me driving 20 miles to correct their mistake. Just rude excuses of "checks and balances" from the incompetent manager who was also publicly rude to the cashier before she just walked away from me. Isn't an exchange a "check and balance" of your inventory? Horrible customer service

If you have pre-teen or teen daughters, then you know Rue 21. It's a chain of stores that is…read moreequivalent to "Claire's" but, instead of focusing only on jewelry and accessories (like Claire's), Rue 21 focuses on fashion (along with accessories). I see a lot of parallels between these two stores: both are huge chains, found in malls across the country; both cater to the same, young demographic; both carry trendy wares, and super inexpensive prices; the merchandise in both, though fun and current, is usually poorly made and not really designed to last long; and, in both, stores are often in a semi-state of disarray and it's hard to find a salesperson to help you out,. If you know what to expect going in, you won't be disappointed. And, yes, there are lots of cool treasures to find here! T-shirts, flip-flops, belts, cell phone cases and chargers, maxi skirts, undies, hats, fun socks.... You name it, it's here. The make-up and jewelry seem to be of questionable quality (i.e., I'm not sure I'd put this make-up on my face), but how can you beat a $1 pair of flip-flops? Really, you can't!

I like the perfume and cologne here. I consider myself a perfume snob. I typically only purchase…read moredesigner brand. I get most of my fragrances from Nordstrom or the perfume store. Typically cheap perfume wears off quickly and smells off. The fragrance here is not only unique to the brand but it lasts all day. You can get a bottle for less than $20. They have men's and women's, seasonal and new fragrances all the time. The staff is skilled at testing. Everyone that works here is helpful and friendly. They also have great clearance but it's disposable clothing. It's a great place to get a $4 top for a night out you only want to wear once. I wouldn't get a $50 hoodie here because unfortunately the clothing won't survive more than a couple washes. The fragrances are top of the line. 5 stars

Love this store. Prices are good here and so is the selection. The gal that works here is the best,…read morefunny, smart and always ready to help. She's a real asset to the company, I think her name is Taylor. She deserves a raise.

Lots of trendy items and gifts worth checking out if you're shopping at the outlet mall in North…read moreBend where Hot Topic is located. The sales racks are super cheap with promotional deals, like buy one, get one items. It's made getting gifts easy here. Last time I visited I was able to find some tanks for me, with The Breakfast Club gang. That's primarily why I like Hot Topic. I've been able to find apparel with classic films or bands that I'm a fan of for the cheap. It's worth a gander, especially if you're into pop culture. I'm not really cool or hip, so imagine if you are. You'll find a lot more items to like here. In addition to apparel, they have accessories, Funkos, stickers, key chains and other random items. I also love that they are super dog-friendly. Staff here are always friendly and social.

I was in last week for some accessories and wow does this store look better than it did before. I…read moredon't know if there is new ownership or what has changed but it looks great! The staff was helpful and I had no problem finding what I needed....and probably a few extras. I'll be back in soon!

I was shopping at Claire's on 1/6/18 and I was incredibly impressed with the cleanliness and how…read moreorganized it was compared to a year.Whomever is running the store now is doing a fantastic job and the new staff is friendly and knowledgeable. Great job Claire's,keep up the good work and amazing staff.

I purchased an in store Kate Spade backpack and wallet and received the wrong color bag that I had…read morewanted. It's extremely frustrating to pay a pretty penny for something you did not intend buying and being 4 hours away it is not an easy exchange. Moving forward I hope staff can be more diligent when giving customers there purchased items.

I love Kate Spade items and products! I have been purchasing Spade items for quite the some time…read morenow! I went into the local Kate Spade in North Bend, Wa! I was not greeted by the associates & was not acknowledged due to my appearance. Lorri B an associate that works there was rather rude and did not treat me with the same respect as the other customers in the store. A couple came in & she proceeded to greet them & give them intensive attention but did paid no attention to me or my existence. I do not one to leave Yelp reviews about a place especially one of my favorite shops but Lorri B should be reconsidered for her position or have intense training on how to treat customers with the same respect.