Jacob was respectful and understood my situation. He helped me with towing my car to its destination. Overall the service he provided was excellent :) read more

Absolute lifesaver! Getting your vehicle out of a tow yard is usually stressful and exhausting, but Gio made the entire process incredibly smooth and painless. He was professional, patient, and went above and beyond to guide me through the paperwork and get me back on the road quickly read more

Five star service from Gio, turned a stressful day around with fast, friendly, and helpful attitude. Finding great customer service at a tow yard is rare, but he truly went above and beyond. Thank you for the discount read more

Highly recommend! I was helped by Giovanni and he was extremely friendly, informative, and took the time to answer all questions I had. This will be my first call next time and I hope to have this same great experience. Highly recommend working with Giovanni. read more

Went to the Bloomington Public Library today and came out to find my car getting ready to be towed by this company. I understand that the towing company is contracted to enforce the parking rules, so they're doing what they're hired to do. But what I don't understand is how a public library can be connected to an apartment complex, sit directly along busy Valley Boulevard, have extremely limited designated library parking, and then have the surrounding lot monitored so aggressively for towing. If you're going to put a public resource like a library in a shared residential development, there needs to be reasonable and accessible parking for the public using it. People shouldn't have to circle a residential parking lot trying to figure out where they're allowed to park, or risk hundreds of dollars in towing fees because the handful of library spaces are already occupied. There's only 10!! Mind you, they're inconveniently away from library. I literally walked out just in time. The tow truck was already behind my car preparing to take it. Thankfully, I was able to leave before that happened. I'm not mad or writing this review at someone for doing their job. I'm questioning the planning that created this situation in the first place. A public library should feel accessible to the community, not like you're taking a gamble every time you park your car. Not to mention having a tow truck monitor this so aggressively. Park at your own risk when visiting the Bloomington library. read more

Wilson Towing - Towing Near Me - San Bernardino, California

Absolutely unacceptable and unlawful experience with Wilson's Towing. My partner's vehicle was towed from our paid residential parking space for expired registration tags. We were told that a citation had supposedly been left on the vehicle two weeks before the tow, but we never received any notice or saw any citation. What makes this even more frustrating is that the tow happened from a parking space that we pay for, and the situation was handled as if we had been given a fair warning when we were not aware of any warning at all. After the tow, we were charged nearly $800 to retrieve the vehicle. The company also initially refused to release the vehicle without physical proof of updated registration, despite payment already being made and the registration issue being addressed. The lack of communication, the unexpected financial burden, and the way this was handled left us extremely disappointed. Customers deserve transparency, proper notice, and fair treatment--not to feel like they are being taken advantage of. Shady shady SHADY business. read more

Negative stars. this company towed me and left me stranded, an hour away from my home, on a Saturday night. not only do they refuse to make an appointment with you over the phone, there was also no available appointments to pick up my car from them that night. they charged me $680 before giving me back my car. the entire company is hidden behind a metal door and make you wait in the sun while they take your hard earned cash. the amount of sheer audacity and unhelpfulness is insane. absolute crooks with no heart or understanding for what they put people through. read more

If your HOA or apartment complex use this company, they don't care about you. There's no shade or waiting area, They talk to you through metal doors with no face interaction. Seems very demoralizing when you're already in a bad situation. Even if you're the only person waiting, they require you to schedule an appointment to pick up your own vehicle that they hold. There was no way to call someone forward, and the doors say not to knock. You have no clue what's happening behind doors & they take a while anyways with your appointment set. It's extremely expensive & money hungry for people in our city of San Bernardino. if you love being scum then im sure this job would be perfect for you read more

Wilson Towing is a company built on taking advantage of the community they serve. Our car was towed from in front of our own home, and we were forced to pay an outrageous $716 just to get it released. The fees were extremely high and felt unreasonable for the situation. Experiences like this leave residents feeling taken advantage of rather than helped. Companies that serve a community should operate with fairness, transparency, and basic respect for the people who live there. Unfortunately, our experience with Wilson Towing showed the opposite. If you live in this area, be aware that dealing with this company can be incredibly frustrating and expensive. Situations like this only damage trust between local businesses and the community they operate in. read more

The stole my wife's car from Portola Redlands last night supposedly it was parked in the roadway. I am reporting it stolen and going to pursue legal action if not returned. Thank you for reaching out. My wife's vehicle was wrongfully towed for being parked just like these two vehicles in the picture. I spoke with someone whom answered the phone there and notified me that it would be discounted to a fee of $100. I want it returned to where it was stolen from at no fee. I did file a report with the Redlands Police Department following the conversation with the Wilson Towing representative. I just want my wife's car returned. read more

Wilson Towing - Parked in roadway - Towing Near Me - San Bernardino, California

SCAMMERS!!! Qouted $473 over the phone. We got there at 2:40 pm and made the appointment online for 3pm-3:10pm. We were not helped during appointment time. The man help 3 other people and when my son and I were up next l, he said he wouldbe back. We waited patiently in the the 101 heat. By the time we were called the man changed the price to $516 with no valid reason. The manager came to assist but because her behavior is so childlike, She escalated the situation instead of de-escalating and since she had an attitude over the fact I felt making up prices on the spot was unfair, she said now you have to wait additional time. They took until 4:40pm to give my son his key back and have to drive to another location to actually get the car. I can't believe these frauds work with law enforcement. SMFH!!! read more

I want to specifically address Del Flora Property Management in Redlands, California, as well as the towing company involved. My vehicle was towed from the property without any direct communication to me. I was later told by the tow yard that my vehicle had been sitting there for five days, accumulating storage fees -- completely unbeknownst to me. I had no idea it had been towed. As a medical student completing clinical rotations in Redlands, I work 12-13 hour days. By the time I get home, I go straight upstairs and go to bed in order to be up early for the next shift. The vehicle that was towed is my secondary car, which I rarely use. The only reason I even discovered it was missing was when I needed to retrieve books from the trunk for studying. Until that moment, I had no reason to walk past it or notice it was gone. When I realized my vehicle was missing, I immediately contacted Del Flora Property Management to ask whether they had authorized a tow. They did not provide me with the tow yard's location or clear instructions on how to retrieve my vehicle. I was left to figure it out on my own. That lack of communication directly contributed to additional storage fees that could have been avoided had I been notified promptly. The towing yard was extremely unfriendly, dismissive, and unwilling to work with me despite the circumstances. I explained my situation and financial hardship, yet there was no flexibility or willingness to discuss a reduced amount. I was simply told the full balance was due. This entire situation reflects poor communication, lack of transparency, and disregard for residents. No one should be penalized with excessive storage fees for days they were unaware their vehicle had been towed, especially when reasonable notice or communication could have prevented it. read more

My incident happened years ago, but I randomly thought of it and I just wanted to say what I've been wanting to say but I gotta keep it a little tad bit professional or else it'll get erased I used to live in an apartment complex and these people towed my car from my parking spot. They had my car for not even four hours before I went and picked it up when they opened somehow I still ended up having to pay over $400 to get it back and they said it was the towing fee and the storage fee and that someone had to pay for it like as if I'm the one that called them to come and pick up the car no these predator towers go around purposely looking for a reason to tell anybody just so they can make some revenue even after I provided proof that that was my parking spot they still took my car and then when I went to go get my car back understandably, I was mad and saying some stuff and then the lady there I can't say the B words I'll just say the female dog threatened to keep my property after I already paid for it because she couldn't handle what I had to say and luckily, I knew my rights because I told him that I'd call the police and said that you're stealing my stuff for me after you already took it. It made me pay this ridiculous amount of money so I just wanted to add you're all a bunch of British cigarettes I wouldn't suggest nobody or anybody for your services even in an emergency I trust a one legged raccoon that could crap out of his eyeball rather than get your help. It's very shocking that you guys are still in business to be honest but hey corruption looks pretty good on anybody huh? Cause they get away with anything and do anything say what they want and just say I was just doing my job. I was just doing my job yeah well f you all and I'm also speaking for everybody else that you screwed over to a big major F to the U read more

Having a vehicle towed and impounded by your managment team at your residence is never good. When your impound fees for three days exceeds a thousand dollars you feel like you are a victim of foul play. It's never nice to be taken advantage of and being treated like a red headed step kid isn't nice either. I was put in this position by a management team that didn't care. A little compassion could have gone along way. read more

This place is so scandalous!!! Waited for me to get out of my car ,going to take care of my dying Aunt in Highland.Took all my supplies to take care of her,wouldn't even give me a chance to pay a drop fee.In on it with the manager for those apartments on Elm Street,they take a minimum of three cars a week there,straight up! Kept changing up the prices when I called and went down there to get my car or at least my property,I got neither one,from their rude ass people that talk to you through a black wall of steel with two little holes to speak into .They're crooks ureau read more

These people are heartless! Recently they impounded a car for no real reason. The poor lady went there to pick up the car and they made her wait for 2 hours in the hot sun. She ended up passing out and the paramedics came and wanted to transport her to the hospital but she wouldn't leave because she wanted to get her car back. Finally after the paramedics left the heartless girl allowed her to go and get her car and told her she would have to walk a half a mile to pick it up. She had handicapped and could not make the walk. Please never use this company and avoid them at every cost. read more

I will be attending the city council meeting on Nov 19! Anyone who has been done wrong by these crooks, let's go!!! They still fail to deliver any service legally. If you call to request service, you are treated and charged very different than if they illegally towed you... rip off! read more

Wilson Towing - They pick and choose who to tow. No tags, no problem for these guys! - Towing Near Me - San Bernardino, California

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My sister's Car was towed illegally. Is this towing Company a "Predatory towing Company"? Do not let them get away with towing your car illegally. They must have written authorization at the time of the tow from an authorized representative of the private property ownership from which your cat is towed. NO YOUR RIGHTS Yes, in California, a towing company must provide you with a copy of the written authorization to tow your car from private property upon your request, as mandated by California Vehicle Code 22658(l)(3). This authorization is a legal document that the property owner or their agent provides to the tow company. If the towing company refuses to provide this documentation, they may be violating state law, and you should report them to the appropriate authorities. In California, a towing company generally CANNOT have a "blanket authorization" to tow cars from private property at any time it chooses. State law, primarily Vehicle Code 22658, strictly regulates when and how private property towing can occur. A general or blanket towing agreement between a property owner and a tow company is only permitted in very specific and limited situations: Fire Lane Violations: A vehicle parked in a designated fire lane. Blocking Access: A vehicle that is interfering with an entrance to or exit from the private property. Fire Hydrants: A vehicle parked within 15 feet of a fire hydrant. For these specific violations, the towing company must have a written agreement with the property owner and must take a photograph of the violation before removing the vehicle. Requirements for other towing situations For all other towing from private property, a tow company cannot act on its own discretion. A property owner or authorized agent must provide specific, case-by-case authorization for each vehicle towed. This requires a written authorization that includes the following details: The vehicle's make, model, VIN, and license plate number. The name, signature, and contact information of the person authorizing the tow. The specific reason for the tow. The time the vehicle was first observed and the time the tow was authorized. read more

These people are theives overcharging crooks tell u one price and when it's time to pay charge u another 250 or u don't get your car back

Unethical Business Practices and Predatory Behavior This company's practices are not only unethical but also violate California law. Wilson Towing's operations reflect a pattern of predatory behavior in lower-income communities, where they've been observed hiding near residential lots and quickly towing vehicles within minutes. Opportunistically waiting nearby watching people unloading groceries, picking up children, or walking pets. If you ever get to experience their infamous customer service, they will speak to you through a metal barrier without being able to see who you are talking to, which tells you everything you need to know about how they choose to engage with the public. I understand why they would be afraid to show their face when they terrorize lower-income communities and make ppl feel unsafe in their homes. There is no professionalism, no dignity, and certainly no respect for the people they tow. Their interactions are hostile and dehumanizing -- and the tone of their responses to other reviews confirms this. Their rate sheet is also misleading. It fails to disclose the mandatory $30 city fee, which, under California Vehicle Code §22658(n), is unlawful. Any fees not posted are legally non-collectible. This omission alone warrants formal reporting, which I will be submitting to the California Bureau of Security & Investigative Services. This is not a company operating in good faith. Their record with the Better Business Bureau reflects ongoing complaints, and the lack of contracts with major organizations like AAA speaks for itself. This is a business built on intimidation and opportunism, not service or integrity. If you've had a similar experience, I encourage you to document it and file a complaint. These practices should not be allowed to continue unchecked. read more

Wilson Towing - Towing Near Me - San Bernardino, California

Fraudsters and scammers. Avoid them at all costs-- because it will cost you exorbitantly. Expect hidden fees and to interact with shady people who do not show their face- they talk at you through a metal door. read more

I wish I could use vulgar language that's how much this company is a pos they towed my car cause they " couldn't see" my sticker that was placed in the window.because my tint was to "dark" after parking in my spot for over 3+ years they also broke my vehicle and forced me to pay after they wrongfully towed my vehicle. I hate everything this company stands for and the people who work there are snobby and think you owe them something. read more

Wilson Towing - Broke my Spindle / I have a modified vehicle - Towing Near Me - San Bernardino, California

This place should be banned from community apartments they tow my nieces car from her parking space for no reason Friday June 19th she paid 200 the next day for a gate fee then 658 on Monday a total of 858 for parking in her own parking space They don't even let you speak to management at all to ask why was car towed This tow company should be ashamed of their actions they are supposed to help customers not take advantage of innocent people... read more

This company is very untrustworthy and commits fraud in the daylight. They charged an absurd amount of fees and also charged a random extra $300 dollars, which came up to a total of $700, which is a very large amount for being less than 24 hours. It is crazy that you also can't speak to anyone when calling this place, as you must go to the location. This company is taking advantage of the community because they are frauds who make up excuses to take more and more money from people. Horrible service, these people should be shut down and never allowed to operate again. read more

The person who answered the phone was incredibly rude and we wanted to get a different towing service after someone hit my car and they refused to allow me to obtain a different towing company before they even towed it or had it hooked up. If you get in an accident and this towing company shows up, do not let them take your car! They make it impossible to get your car back and the dude who towed my car said that the other insurance company of the person who hit me would pay for it since the other party was 100% liable, but I still had to pay out of pocket (and more than we expected) and when I got a different towing service to remove the car from their lot, they gave us and the other towing company such a hard time. I would give them 0 stars if that was an option! They said there should be no storage fee and there was. They lied to us multiple times. This place is a scam, be careful of this place! read more

I actually had a great experience with wilson towing ..they helped me with so much with little effort and the sisters that work for Wilson are outgoing and down to earth, very understanding and misunderstood read more

500 dollars to get my in laws car out when they had it less than an hour. The people are disrespectful which is why they have a metal door blocking them I so you can't even see their face. Had to stand in the hot sun for 30 minutes just for them to say we have to make an appointment but the driver never mentioned that. When you try to call they purposely ignore you . Told me and my elderly in law to cut through the field to retrieve the car... sound delusional.Do not move anywhere where they deal with Wilson towing . They are a bunch of crooks and losers looking for a quick buck! DRIVER THREATENED MY MOTHER IN LAW SAYING HE WAS GONNA GET ME EVICTED and call the police when the situation had nothing to do with me . Cars that have expired tags and slashed tires never get touched but everyone else be on the lookout .They are predatory and will tow for any reason just to make a quick buck. They will burn in hell. read more

The absolute WORST in 1. Customer Service (rude), 2. Prices (they say it's industry standard pricing but I got a quote on a tow and it was $78 more than AAA, like what???) 3. Their drivers are rude and unprofessional. So are their employees (check out their responses to some of their Google reviews) read more

UPDATE: Spoke with another victim. Same situation and same result. Car was illegally towed and tow yard claimed that there was no record of car registration in the vehicle. They did fight the issue and got a refund. Be prepared with digital copies of your registration. I believe the tow yard employees are stealing registrations out of the cars in an effort to delay pickup. Everyone that digital copies of reg and had their cars towed were able to get them picked up within hours. We had to go to DMV next morning to get a reprint. After checking my glovebox, even my car insurance information is missing. *Second attempt to review* Car was towed without a valid reason and they initially wouldn't provide information as to why my vehicle is towed. Information they legally have to provide. Then they refused to price out length of stay. Again illegal and suspicious. Tow yard is adamant about not releasing car, kept finding reasons to dismiss legitimacy of ownership. Be prepared to fight for your rights as an owner. Seeing the number of reviews stating similar experiences, confirms my suspicions. This tow yard should be subject to a formal violations investigation. Please report to ensure this company is held accountable. If you feel that your personal property has been illegally seized and/or gouged to reclaim ownership; Take a moment to make a report with the SB CONSUMER PROTECTION UNIT. https://sbcountyda.org/consumer-protection-unit/ All reports supported with documentation such as a: receipt, bank statement, digital media, paperwork from tow yard, can support an investigation. If warranted, legal counsel may be offered/requested. Take a moment to ensure your voice is heard and if you can be represented. Save your breath. Just report. read more

Michelle was a great help! I called numerous times within 20 mins trying to figure out how to get my car back at 10pm and she was extremely patient over the phone with me. I was able to pick my car up 40 mins after it being towed. She made the pickup process smooth and there were no issues. Thank you again! read more

They will deceive you into getting payment dor release of your car and then once they receive the payment for release, they will say you need additional paper work. They then make you schedule another appointment and charge you again. This is one big scam and they hide behind a steal fence while doing it read more

If I could rate this place 0 stars I would, terrible service you can't even walk in, overpriced, if you try calling you won't even get a representative on the line, over complicated process by making an appointment when you're already there, and you have to go all the way around the block to pickup your vehicle. I had my car there for 2 days and they decided to charge me for 3 instead. read more

Review - Wilson's Towing On December 30, 2025 at 9:21 PM, Wilson's Towing illegally towed my vehicle from private property directly in front of my mother's garage, where my family has lived for 8 years without any prior towing issues. The tow driver then falsified the tow location on official paperwork, listing a different address than where the vehicle was actually taken. There are multiple surveillance cameras and four eyewitnesses clearly showing the tow truck removing my vehicle from the private alley, and we followed the tow truck as it left the location, confirming the false documentation. This unlawful tow caused severe stress and hardship, including my sick newborn missing required medication because my vehicle was taken. Due to the illegal tow and false records, I am actively pursuing legal action, and all video evidence and witness statements will be presented in court. Mind u my daughter had to run with in my mom's car out the alley to where the driver parked were they have a contract with which is way down the street im going after them all the way be careful everyone report this to better business bureau and llc and take them to court read more

Incompetent and unethical business. Wilson's Towing illegally removed my car from my apartment building and then had me pay for their own mistake! My car had a Wilson's towing sticker in the front window visibly displaying the expiration date of 10/18. Meaning my car can be parked there until 10/18. My car was towed by them 10/16 from my parking spot and taken to their tow yard. I'm not sure if their driver forgot his glasses because my parking sticker/permit wasn't expired and clearly said 10/18. Therefore illegally stealing my property and holding it hostage. When I got to their tow yard they told me they cannot release my vehicle, I needed to pay the $426 to get my car out!? (The car was only in their yard for 4 hours) I asked why I had to pay if they mistakenly took it? The workers were unprofessional and spoke down to me and said if I wanted my car I would have to pay to get it out and if I don't they would charge me more per day it was in there. I asked for their managers name and they kept saying it's "Manager". They wouldn't provide me with any of their names so if you know the managers name please let me know. I understand having a towing business can be tough but that doesn't give them the right to take out their frustrations on their "customers" and treat them rudely. If I had parked in a red zone or my pass was expired I'd totally be understanding and would have no problem paying. But the fact that they still made me pay even when they say I was right about the 10/18 sticker just shows this is an unethical and money hungry business. read more

Wilson Towing - Towing Near Me - San Bernardino, California

Michelle here was extremely helpful, she was upfront with the pricing right away, quick, and very helpful and responsive with questions comments and concerns we had. read more

NEGATIVE 5 STARS !! Unprofessional PEOPLE !! This guy calls me about a vehicle I no longer have. I sold it & the police department verified I SOLD IT & was not the legal Owner. Just because that person didn't register it in their name this shady ass tow company is calling trying to extort money saying they're going to report it to my credit. How is this company legally still operating read more

They took my car illegally and are trying to scam me into paying extra just to get it back but only want cash and wouldn't accept card . They are fishy and scammers . read more

Broke a part of my suspension when towing it from my apt, I have pictures. while I was there getting my car out seen them pulling in with a Dodge Challenger and there driver hit a bump in there sh*t road and it broke the front bumper off the car THEY ARE NOT CARFUL oh then they made me walk to my car on 5th st f*uk y'all read more

Wilson Towing - Broken suspension component. Looks like they hooked up there. - Towing Near Me - San Bernardino, California

This place is an absolute SCAM. My car was towed for supposedly "taking multiple spaces" -- which I KNOW I didn't do. When I asked for proof, like a simple picture, they straight-up told me they couldn't provide one and that I'd have to take them to COURT just to see it. Are you kidding me?! I would have NO problem paying if I had actually messed up and double-parked -- but how can they accuse me without showing a single shred of evidence? It makes no sense! To make things even worse, my appointment was at 12, and no one even showed up until 12:12. My car was picked up at 1 AM, and I didn't get it back until 12:20 PM -- after paying a jaw-dropping $660. And the way they operate is beyond shady. They won't even show their faces when you talk to them -- and after you pay, they just drop your car off on some back street like they're doing you a favor. If I really did park the way they claimed, why can't they provide a picture without a problem? What are they hiding? The fact that they make you go to court just to see a basic photo tells you everything you need to know. They're clearly just preying on people and trying to squeeze every dollar they can. read more

Horrible!!! SCAM! honestly don't know how they are still in business. Towed my car due to no visible permit in edgehill village parking. The security and Wilson towing must have an agreement they are scammers. Towed my vehicle and rolled my windows down of my vehicle and only my permit went missing. When I went to pick up at the tow yard these scumbags just toss your car in the back of there business on fifth street there back street. And found my car with windows down mistreated. They don't even show their faces. Manager doesn't help whatsoever and when trying to communicate all he says is. Sue me! Take me to court! Best believe I am. Guys working there should be ashamed!! Close this business down asap. read more