I contacted this company thru their AI at 8:30 in the morning. At 11:30 I called and talked to a…read moreman who said he would give my info to "Avery" and he or she would call me right back. At 1:30 or so I called again, and a man transfered me to a lady, Jessica maybe, she said she felt like somone would be able to come out but I needed to pay 199.00 to her now and wanted to get my credit card info. I decided to just say no thank you especially since they wanted money before anyone even came out. She said the final bill would more than likely be much more than the 199.00. I thanked her and hung up. Won't be calling them again for anything. I called another company and they were here in less than an hour. This happened on 8-4.

Modern Exterminating Company provided prompt and thorough pest control services that exceeded my…read moreexpectations. Their team was knowledgeable, courteous, and took the time to explain the process clearly. They quickly identified the issue and used effective treatments to eliminate the problem. Follow-up communication was excellent, ensuring the pests stayed gone. If you want reliable and professional extermination, Modern Exterminating Company is the team to call.

We've been with Home Pest Control since we bought our house 15 years ago. They provide quarterly…read moreservice for pest, spray outside our house, our shed, and are always careful of our pets. The few times when we had a problems between regular service, I called them, they responded quickly, and took care of whatever the particular problem was. Our technicians have always been personable, professional, and efficient. I would recommend them highly.

I am giving Rocket Pest a 1 Star review. We hired them to come out to our newly purchased house to…read moretake care of a roach issue. They came out cleaned all the webs from around the house sprayed the outside and inside for bugs and laid poison for the roaches. Didn't quite work the first time and we requested they come out again ( they came out for free), they came out with in days of calling and laid another round of spray and poison down; within a week we had no sighting of bugs in the house , GREAT! Now a month or so later we see a mouse in the garage at first, and after a day or so find evidence of them in our kitchen ; oh boy we gotta get this handled. We were scheduled for pest control to come out for the 3 month service so we waited for our regular guy, he showed up. We informed him of our issue and he said he would have to schedule someone else to come out, we said okay. Two days later another gentleman shows up. He walks around the outside of the house in 4 minutes comes in and looks around the kitchen and walks back to his truck. Then comes back in and hands us a quote of $2400 to change our crawl space foundation vents and extermination because one of them has a small tear in the screen on the bottom. I couldn't believe my ears. Not only does this guy show up and spend a total of 5 minutes "inspecting" in which he has no clue in what he was doing , he then has the audacity to hand a $2400 quote over to me for some foundation crawl space vents we don't even need!!!!! If this clueless salesman would have taken even 10 seconds to look in our crawl space through the door ( undue the latch and swing the door open) he would have seen it is freshly and fully encapsulated from the ceiling to the floor and surround in which the house would not even need the quantity of 10 automatic $35 foundation vents. FYI an encapsulated foundation with humidifier does not need venting. After hearing how Rocket Pest Control was trying to screw us over with a punk salesman on something that we didn't even need in addition to not even being able to treat the problem without charging us an additional charge, we were done. After he left we immediately called to cancel our service with them with a $100 cancellation fee just to bend ya over a little bit more. Every day for 10 days after we canceled our service, we continued to get emails trying to get us to sign and pay for the $2400 job. I am including pictures so you yourself can read through the documents ( look at the service price , Notes, extra monthly fees, and NO GUARANTEE disclaimer), they do great for standard roaches, ants, and spiders but hurt your wallet for no good reason other than to benefit themselves, GOOD LUCK. Ps we were able to get rid of the mice with glue traps and poison.

No quotes provided through the platform, only requests to call the company despite completing the…read moreissue module. No quotes provided through the platform, only requests to call the company despite completing the issue module.

Value. They're just asking for details I already provided on the initial form like my name number…read moreand email

We had our regular quarterly service yesterday with Sam. We are experiencing the usual early Fall…read morePalmetto Bug invasion as they look for winter shelter. Sam did an excellent job explaining the problem and recommended additional safe solutions. He was knowledgeable, approachable and a good communicator. Enjoyed the visit and lessons in insect control. Great job, Sam! Thank you.

Rebecca was my tech today for mosquito treatment, and for the last treatment. She provided prompt,…read morecourteous service. I appreciate the commitment to excellent service!

Started using Palmetto Exterminators February 2025 for termites. Customer service was great from…read morethe initial phone contact and with staff who put down the termite equipment. Thinking about contacting them for regular pest control.

Another great experience with Palmetto Exterminators!…read more Initially started using them last year after purchasing our home and wanting to establish a solid baseline for pest prevention. From the very first visit, they did a phenomenal job treating both the interior and exterior or our home. My husband and I both felt confident in their thoroughness and attention to detail. Derek returned today for our quarterly service, and once again, he delivered excellent service. He was professional, knowledgeable, and took his time to ensure everything was handled properly. It's clear he takes pride in his work, and that level of care really stands out. I also have to mention Kiana, who handles scheduling, she makes the entire process seamless. She is friendly, responsive, and incredibly accommodating to our bush schedule, which we truly appreciate. Overall, Palmetto Exterminators is reliable, thorough, and professional. We have had nothing but positive experiences and feel confident continuing service with them. Highly recommend to anyone in need of pest control services.

Hired this company. Very nice technician. On-time service. Very attentive to issues I had that I…read morewas not aware. Did his job with professionalism. Looking forward to a "pest free" environment.

A phone call resulted in a quick response to our need for a termite inspection at our newly built…read morehouse. They scheduled us sooner than expected and we're very polite on the phone.

Tech didn't show on schedule, if at all. When he did, he made a mess of our mulch and did not…read morereplace it. DON'T WASTE YOUR MONEY!

Great company with nice people and reasonable prices. I've used them for two houses over the past…read moreseveral years and been pleased.

I hesitated in posting this review because there are so many positive comments for this company…read more(NOTE: MANY OF THEM ARE OLD!!!). After having been a customer for over 10 years, I know why they have positive reviews. I was one of the happy customers until recently. Introverts beware!! If you want someone to come spray your house and be done with it, do not contact this company. Joe will spend more time talking to you than actually taking care of any problems. You will spend 30+ minutes in unnecessary conversation, bonding with your bug man. The actual time treating your property is less than 10 minutes. He is a SPRAY AND GO bug man. Do not expect him to treat any actual pest problems you have, unless it can be killed by the spray and the minimal effort that he puts in. DO NOT CONTACT him if you actually have bugs that you want eradicated. When I contacted PPS in May 2026 (yearly customer at two properties) to spray my property, I told Hesper what I was having troubles with, thinking this would inform the techniques that Joe would use to treat my issue. I mentioned seeing roaches, had pictures of the types and locations. I also had moths. When Joe came, he did the same treatment he always does, which is "spray." He did not do anything about the moth issue I mentioned, stating that the traps I had purchased was the best solution to the issue. He did not look around my house or investigate anything regarding the moths. He simply looked at the tent traps I had and called it good. Now on to the roach issue. Living in SC, you know there are palmetto bugs. They are not the only type of roaches in the area. However, despite this fact, that seems to be the only type that Joe will treat for. After the initial treatment of my home, I was still seeing roaches. He came for a second treatment, this time, concentrating in the cabinets (what an effort to pull all that out and put back in) since that was where I was seeing them. He sprayed inside and out and that was it. This infuriated the roaches because the mass exodus started. I was seeing roaches at about the same pace as before he "treated" my property. I reached out to them again to let them know that the second treatment seemed to have chased them out. I sent pictures of the bugs I was seeing (again). I was woken up in the middle of the night with one crawling on me! This was AFTER Joe "treated" my property. The response I received from Hesper was that "this was normal and that they rush out after a spray" and proceeded to provide me with a WALL OF TEXT about things I could do that WERE NOT related to them coming back to spray. I asked that Joe come back to put gel around in places and put the roach traps because he did not do this and that was what was recommended in the next steps when I did my research. He refused to come back to my property, refunded my money, and wished me luck finding a pest control company. I am now going to use the money to buy REAL pest control supplies and take care of the job that JOE refused to do. BEWARE: You do not want to use this company if you have an actual bug problem that needs a proactive solution or a solution that involves your bug man doing any kind of work because JOE doesn't do that! Also beware of a company that doesn't change their rates based off of the economy. This company has had the same $125 fee for a very long time (as long as I was a customer). This should raise alarm bells. In order to keep this business profitable without raising prices, there had to be cuts somewhere. How much do you want to bet that the pesticides he uses get watered down to basically nothing. I thought I was getting a good deal. Also, beware of a business that only sends text messages and does not bother to return calls to explain anything. Is this the world we live in now?? It seems, however, I was just being naive in thinking that being a loyal customer meant something. I do wish Joe and Hesper the best! You both were nice until you weren't.

Well, we absolutely Love Premier Past Solutions big time. My husband and I moved here from AZ over…read more5 years to Lexington, SC. When I would even fly here to visit my family, sometimes I would see Joe of Premier come to spray her house. So, I'd met him years before we even moved here and then once we did make that ol BIG move, we started up with Premier. They are more like family and we have never needed them to come back to re-spray for bugs ever! I cannot say enough about them and their service. And I must say that review that is a book, is NOT any sort of representation of this company and Joe. Shocking!! I would check out the "5" stars and go with those!

Steve Kinard is the best. His experience and customer service skills shine. Took the time to…read moreexplain all processes and completed our inspection with efficiency and professionalism. Thanks Steve. We request Steve to do our quarterly pest control! A committed veteran of the company whose tenure shows. He said we are the most important as customers! Doug and Donna

So my parents moved into a new home a year ago and signed a one-year agreement for them to come out…read moreand take care of the home. The payments have been timely and have never been an issue. They have only come out like three times. Let me tell you that the insects and spiders must know because they are visiting too often. When we went to cancel the services that were not even being done, they said that we had to find out our contract, mind you, the 12 months had already been paid off. They also wanted to add some more charges, but never came out and talked with us about what they wanted to add beyond what the contract was for. Now, so now we are the pest control for our own home, and once we are 12 months out, we are done. This is not what we expected from a company that charges and barely comes out at all, and we are near the woods, so we are no strangers to the bugs. Save your wallet and do it yourself, or go with a local company and talk with them beforehand, and have a clear understanding of what is going to be done, when the charges are due, and what that covers, as well as how often they are coming out to treat the area.

After having a difficult time getting appointments and returned calls with other pest control…read morecompanies I called Columbia Certified Pest Control. They set up an appointment right away. I was so relieved about their ability to come out the same day. Mel was very knowledgeable and he went above and beyond to help me. There was a MOUSE that came in through a small opening between the garage door and floor of the garage. I was so upset that I couldn't sleep or go to work until I knew this mouse was caught! He explained that when it gets cold they look for shelter. He also offered tips about how to fix the small gap between the garage door and floor. He even looked up items at Home Depot to fix it and sent them to me. The fee was $95 and he came back to check to make sure that the poison he put out caused the death of that filthy mouse. It was worth the cost for my peace of mind. I recommend this place if you are the scary type like me and cannot even fathom trying to catch and DISPOSE OF a dead rodent on your own.

Did an great job treating my home for bed bugs. Used another company and that did not work. Would…read morerecommend this company