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Wilson’s Window Cleaning

5.0 (1 review)
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Services - Wilson’s Window Cleaning

Gutter cleaning

Solar panel cleaning

Window cleaning

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2 years ago

Best guy in town. Very professional. Cleaned windows and gutters for a reasonable price.

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American Hill Country Gutters - Loose elbow above a leaf eater

American Hill Country Gutters

(23 reviews)

I don't normally write a review. I had to consider it this time. I had an experience that I felt…read moreshould be shared. I had a project done for a very large rainwater collection system (55,000 gallon tank) on my home. The installer for the rainwater system recommended American Hill Country Gutters for the gutters. This review is only regarding the gutter portion of the project by AHC gutters. Throughout the initial project Mr. Johnson was okay to work with, except for a few periods of long wait times, lack of communication, and an occasional grumpy attitude. I can certainly understand a few bad days, no problem. After the new installation, I discovered the elbows at the top were not secured, and a few splash guards were not working as expected. There was communication between my rainwater collection installer and Mr. Johnson about making the changes. I called Mr. Johnson to ask about his schedule, and I was surprised to hear they were coming that same day (luckily I was home). When his employees arrived they were very nice. Initially the employee thought he was only addressing a couple of elbows. I explained that all of them needed to be checked. I asked him if he could show me what he needed to do. I was trying to explain my concern about the removable screens that needed to function on the leaf eaters below the elbows. I asked if there was a way to make it work. His phone rang while I was standing there, and it was his boss Mr. Johnson. The employee handed me the phone. I was not prepared for what came next. Mr. Johnson proceeded to yell at me, belittled me, told me I was stupid for listening to other opinions, told me I didn't trust his guys, and told me to shut up and let his guys do their job. It was actually worse than that, but you get the picture. Then he to yelled at his employee as well. I was in shock. After going in my house to settle down for a bit, I came back out to work with the employee. I felt sorry for him for being part of this behavior. Once he was all done I thanked him for doing the best that he could. After having some time to reflect on this, I realize how bad the situation really was. It is possible Mr. Johnson wasn't happy that he was called to do this. Maybe he didn't think he should be fixing it. I have no idea. That's no reason to take out frustrations on his staff and the homeowner. I remained calm and professional to him, and his employee. I reviewed the whole thing on my ring camera to reflect on the incident. I am pretty sure I won't get an apology. American Hill Country Gutters will not be returning for anything in the future, which was probably Mr. Johnson's goal all along. In summary, if you consider a major rainwater collection system on your home, please do not use American Hill Country Gutters for that portion of your project. When you read the other reviews about rudeness by the owner, believe them. He will take your money for an installation, but if he has to come back to fix anything, he changes his attitude. He is not a nice person, especially to women.

We had an estimate Friday 1/9 and the gutters were installed Tuesday 1/13. The Dove Gray we…read moreselected turned out perfect! The cost was very reasonable. The job was completed within a couple hours. Lupe and Kevin were very nice and did a great job! They remembered to close my gate and offered to lock it before they left. Also, the lady I spoke with for the installation appointment was very pleasant. I highly recommend.

Wilson’s Window Cleaning - windowwashing - Updated May 2026

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