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    Cypress Roofing

    4.5 (15 reviews)
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    Wow, very efficient and quality was beyond what I expected. Very easy to communicate with and professional service. September 2023

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    Review Highlights - Cypress Roofing

    Then this morning, Ty with Cypress got back with me, saying that he saw only 2 loose shingles, and he went ahead and glued them down.

    Mentioned in 2 reviews

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    Rhino Roofers

    Rhino Roofers

    4.4
    (16 reviews)

    This company did an incredible job in replacing our roof. Truly exceptional craftsmanship. The…read morewhole process with them is amazing from start to finish. Their communication is excellent there are never any surprises,

    Based on my personal experience with Rhino Roofers: My experience with them has been nothing short…read moreof a nightmare due to terrible customer service and shady business practices. First, they have a complete inability to show up when scheduled (3 times). When someone finally did arrive, the roofer was incredibly rude and flat-out refused to speak with me or answer any of my questions about my own roof. More importantly, they are trying to dodge their warranty commitments. A major issue was completely missed during their first trip out here, and they refuse to explain why it wasn't caught initially or why they are suddenly claiming it isn't covered under my warranty. To make matters worse, getting a straight answer about pricing is impossible. They failed to communicate their new estimate, and when they finally sent it, it was a confusing mess. It doesn't explain what the actual problem is, what work they plan to do, and provides zero breakdown of the costs. I have been asking to speak with a manager for over a week to get these issues sorted out, and I have been completely ignored. No callbacks, no explanations, no accountability. Save yourself the headache and hire a roofing company that actually communicates, honors their warranties, and treats customers with respect. SUMMARY: Requested a senior manager (for a week NOW) contact me regarding the following issues: 1. Severe Scheduling & Communication Failures: * Scheduled contractors failed to show up three times without notice. * Despite requesting a callback from management four times, I have received no response. * The scheduling process has been entirely inconsistent. I was told I was booked, received a text telling me to book, called to verify and was assured I was booked, and only on the fourth booking attempt did I finally receive a proper confirmation text and call. 2. Unauthorized Property Access: * The first team dispatched arrived without ever contacting me. They accessed my roof without permission and failed to ring the doorbell or knock. I was home at the time and had explicitly requested through scheduling to be phoned, texted, or have my doorbell rung. 3. Unprofessional Behavior & Disputed Work/Charges: * The most recent team dispatched was highly unprofessional; one member was actively rude and refused to speak to me. * This team simply guessed at the root cause of the issue and is now attempting to charge me for repairs that a previous team formally stated they had already completed. * Because of this contradiction, I now seriously question whether the initial sealing/repair work was ever actually performed.

    Putnam Consulting

    Putnam Consulting

    5.0
    (1 review)

    I served as the director of my HOA Condominium board after purchasing an older condo out by the…read morelake about 10 years ago. A year or so after living there I received a 9k hoa assessment for new roofs needed from my local hoa board. Little did I know that this roofing problem had been going on for 3 decades. We were looking at getting new roofs installed on 12 different flat roofed type buildings. I was in college at the time and looking back really didn't know exactly what I was doing except for the fact that I needed to find a highly qualified individual to help prove to our insurance company that our roofs had been nailed and damaged by hail and that we needed some solid representation( insurance company had previously denied the claim) As stated in previous emails Don Putnam and his services are not cheap. But if used appropriately can be very effective. I met Don Putnam and the insurance adjuster assigned to investigate the issue further at the site on a scheduled predetermined date, because I had escalated it to that point, Don was prepared and then went on to explain and demonstrated his expertise and through documentation and proof clearly showing the adjustor that there in fact was hail damage and a certain type of improper flashing installed was leading to further leakage and damage. Don Putnam's expertise saved us a few million dollars and the claim was approved. Thanks again Don! Les Hanvey Realty Austin

    From the owner: Call for FREE ADVICE! Seriously, we are happy to take your call and help you figure out what your…read morenext steps should be even if we don't get your business. PCI is the Water Intrusion Expert! We specialize in detecting and analyzing all kinds of exterior leaks such as roof leaks, window leaks, stucco leaks, door leaks, masonry leaks, and much more. We can guide your contractors on how to repair leaks or defects when other repairs have failed. Or we can provide expert reports for you to present to your builder or contractor so they can make the appropriate repairs. We can also work closely with a clients's attorney to provide expert opinions and testimony in legal matters.

    Cypress Roofing - roofing - Updated August 2026

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