This seems like a business that is struggling to stay afloat. As much as I empathize with the…read moreproprietor, it also means he does not have the proper materials to do the job. I was looking for a new Vibram heel cap for my boots, he did not have the proper size and it wasn't Vibram. His solution was to add move leather to the heel and then put on a more shallow heel cap. This would be an OK solution, however it would end up costing me TWICE what new heel caps would (about $25). Again, I empathize with the shop owner but I don't want to pay double because he doesn't have sufficient inventory of shoe repair parts. He seemed like a very nice guy that was eager to please, but again I can't pay double the price because he is a nice guy.

Great shop! I have a backpack that the strap had come unsown and was almost fully detached from the…read morebag. I popped in to get it fixed and he fixed it right up for me while I waited.He is very knowledgeable in his craft and gave me great advice for the future care of my bag too. Highly recommend and would use again!

The service was absolutely AMAZING!! I was greeted with several smiles! The selections of jeans…read morewere spot on and the price of the jeans were even more amazing!!!! I will DEFINITELY be back in the next few weeks!

I go to Lebanon only once a year for the Tennessee state barrel racing competition to watch my…read moredaughter and I always make sure to go visit this awesome shop. There just isn't enough time to shop for all the things I want. There's a great atmosphere, the owner and her mom, are super sweet and helpful with anything we ask or need. I love this shop and wish it were closer to home. The inventory is beyond satisfactory and with tack, boots, attire, decor, saddles and western jewelry, there is literally something for everyone! I might have to start road tripping to go more often, I do wish they had an online website to shop or even an email newsletter to advertise the sales. I would 100% take a trip to go for that! Long story short, this store and staff are awesome and are worth visiting. you won't be disappointed!

amazing quality work! We had a fair amount of damage to an antique table and chairs as well as…read moredamage to hardware floors and a banister. Everything looks as good as new great quality craftsmanship.

This guy somehow made a table wrecked by nail polish remover look perfect. It's more expensive than…read moreyou would think, but the value is there. Magic.

I have a pair of suede Fye boots. The heels were in need of serious repairing. The local cobblers…read morewere backed up until sandal weather was due to return. I emailed Peabody. Their email response was on point and they answered all my questions! I boxed up my favorite Fye pair, and with a phone call to verify the correct address with "Troy" I shipped them out USPS. Per the tracking they arrived two days later at 10 a.m. I received a Text from Peabody at 11:30 a.m. the same day alerting me that they were done and would be shipped out the same day. I paid and two day later my boots arrived USPS. They looked great and I wore them the next day to work. I was more than pleased.

Read the reviews and STAY AWAY! Reached out via email about flipping a buckle that arrived…read morebackwards for a brand new pair of Marc Jacob's boots asking if they could fix this. They made it sound like it would be an easy fix and only be 15 dollars. I had someone else pick them up (they charged them 25....) and when she brought them back I saw that they had butchered the strap. Ripped leather, poor stitching repair and just plain ugly. If they weren't skilled enough to do the work they should have just said no. Now I have a 500 dollar brand new pair of shoes ruined. I try to always support local business but any place that would knowingly send back this shoddy work with so much as an apology and instead actually charge more deserves to be avoided.

I called A to Z to have a tear in an antique sofa repaired. Initially, I thought it looked as good…read moreas it could. When it dried, however, it was blotchy and I noticed some stains around the area that had been repaired. It looked like dried glue. When I went to gently wipe it off with a wet paper towel, the area ripped again. I had hardly even touched it. I thought it was okay because the technician had told me there was a 30 day guarantee. If I wasn't satisfied, they would send someone out to fix it for free. I called to set up the second appointment, supposedly in the warranty, and it was made for a few days later. Not only did no one show up, nobody returned any of my 20 calls asking about what happened. Do not use this company; the work is shoddy and their business practices unethical.

I'm in the business of selling buses. Delivery of a used bus is critical to me and getting it…read moredelivered at the right time of delivery is critical. I had a bus going 350 miles away that needed a headliner repaired. The owner of A to Z Upholstery came and met with me and told me he could do it and we agreed on a price. I gave him a 4 day window to have the 3-4 hour job done. He didn't show up on the day he said he would and he said his son was in an accident. I felt bad about this and understood the initial problem with showing up. I then asked if he could come the next day and he said he would at 10 am which relieved me. But the next day not only did he not show up but after 6 phone calls and a call from my business manager and several text messages, no answer and no reply. I would not recommend this company to anyone that wants to get work done on time. I had to deliver the bus incomplete and am researching for an upholstery repair place in NC now since it didn't get done here.